Haute Dolci at The O2 in Greenwich

Exceptional service by Kinz at Haute Dolci. She was welcoming, attentive, and knowledgeable about the menu, offering great recommendations. Her friendly demeanor and attention to detail made the experience truly memorable. The food was amazing, but Kinz’s service was the highlight. Would highly recommend and will definitely return.

Food was amazing and great service from especially Kinz. Well recommended. Great location at the O2 and when you’re go shopping man.

Super brunch, tout était très bon ! Kenz nous a très bien accueilli et était au petit soins, je recommande si vous vous rendez au 02 London !

This place was really good. The server Kinz really helped my family and I enjoy. We had some big burgers and really good desserts. 10/10 place with great prices

Visited Haute Dolci for our son’s birthday and Kinz was amazing, as well as our order she brought out a chocolate strawberry with a candle for us to celebrate. We loved that little touch and it’s a highlight of our day in London.

Great time with great food. The staff are always friendly and kind like Kinza. The dessert are always the top quality and the vibes are spot on

It was nice French toast and good service very tasty and very foods and very claen thanks for everything.Also I would thanks to Kenza it was nice service

Fantastic service by Sherry! He was attentive, went above and beyond for us and very knowledgeable about the menu. Thank you again Sherry!

Come for my friends birthday! Kinza and collegues are nice and so friendly, great customer service. Food was prepared in good time and was yummy, they have a lovely lunch offer 12-4pm. Nice decor good for taking photos too.

Had a great evening, Sherey provided an excellent service. His customer service was impeccable. Thank you. Presentation of dessert was fantastic with the dry ice.

Amazing service with a birthday special! Shery was really nice and made us feel welcome, love it. Will definitely recommend coming here again! Loved the Sebastian cheesecakes

Stunning yet simple aesthetic. Beautiful interior and everyone was actually pretty nice Great service from Sheraz Would really recommend this place.

I had a great experience, staff are lovely and helpful. The food was delicious, However a few condiments was missing from my burger and i was not told till i noticed unfortunately. The staff Arslan was extremely helpful and friendly.

Really delicious desserts and lovey staff. Loved the waffles and French toast. Especially Shery. Will definitely return!

amazing service from shery! gave us a nice birthday treat and seated us quickly. very lovely restaurant and experience

Came for some warm drinks and a cake and I would say definitely One of the best dessert experiences we had and great service by Sherry!

Zain was lovely and really nice! The food was delicious. The atmosphere was really nice and pretty! The desserts were the best

The queue was very long outside the restaurant, we were not approached by the staff inside the restaurant. However Zain who was at the strawberry/chocolate fountain outside the restaurant came over to ask how many of us there were. He was very helpful. He was very professional and polite. You need to train all your staff to be approachable and professional like Zain! Thank you

Disappointed seemed a really good place to eat but the food took a lot time to arrive 40min and wasn’t the greatest. Seems like they don't have enough staff. Also they put beef rashes on my eggs benedits which wasn't great didn't like the flavour. Didn't pay for service in the end. Don't waste your money.

Service was very poor from ordering to receiving food and drinks. Waited about 15 minutes to order and then took another 20 minutes to drink coming out. Tried to give us the wrong food and communication between staff was awful. Once received our order they tried to bring over another tables food. Food and drinks were tasty but service was extremely poor.

After seeing this restaurant being highly spoken about on social media, i decided to look them up and noticed a review on their website saying 'Gluten Free Heaven' i then decided to look at the menu online and couldn't find an allergens menu? of if there is one it isn't easily accessible. I then decided to private message on their Instagram page asking if they have Gluten free options as i was taking my 6 year old daughter to see Disney on ice and wanted to treat her to some Gluten Free Pancakes beforehand. I received a reply saying they can offer Gluten Free burger Buns to have with a Burger and they do a vegan waffle. i decided to book as i wanted to check the waffle ingredients when i arrived as not all Vegan meals are Gluten Free. I was asked about the allergy i mentioned on the book and they didn't seem to know if they have anything Gluten Free, after asking multiple staff and the chef they seemed very confused and kept offer my daughter ice cream from the counter to which i replied no thanks as that will have cross contamination on. Long story short, they lacked knowledge of allergies and after saying no thanks to the ice cream, nobody come over to speak with me about it or even ask for our order, after 10 minutes we got up and walked out! they wasn't even bothered that my daughter was upset as she was hungry and disappointed! luckily i managed to get into Pizza Express last minute so my daughter could eat before the show. Safe to say i wont be returning or recommending the restaurant to family or friends.

An amazing night out with friends or family! We organised a small event at this venue! It was great! The waiters were amazing! The food was delicious! The service was fantastic! Will definitely visit again! Thanks

Absolutely awful in every aspect. Service to food to missing items to length of time taken. The communication between the staff is horrendous. Kids meals brought at the end .. no concept of comms to customers. Drinks missed. Service just awful. Everything was a struggle including paying the bill. Bland, tasteless bread (not toasted), poached eggs were boiled eggs … just shambles. Went next door to Snowflake for ice cream instead which was a WIN!

Excellent services from the team! Didn’t realise breakfast menu ended @ 16:00 but the kitchen made an exception for us due to us travelling a long way! Friendly staff and hilarious… will see you again soon x

Very nice aesthetics & fast efficient food delivery. Was also friendly staff… shout out Sherry & the others

Amazing service from kaf and honesty on most delicious desserts which he did not fail! Very happy with my experience because of the excellent friendly service from Kaf. Will definitely recommend to my friends and family as dessert was scrumptious!

Food was amazing, customer service was great, went with my wife and I will come again. Mahad was great as well.

Mahad was very welcoming and helping in assisting in the desert menu as well as polite and well-mannered. Highly recommend.

This dessert bar was phenomenal! The desserts were beautiful! Shout out to Zain ! He was great to chat to! Would recommend anyone to stop by

Mahat was our server and was attentive and gave me a birthday surprise! The food was delicious and we’ll be coming here again!