Hattie's Restaurant in Leeds

Hatties Kitchen serves nice food for a garden centre. The carvery is generally good and the place always has a nice atmosphere as it's often busy. The format is pay at the till with table service. The scampi and chips were great but the kids sausages were a little over done on our last visit. Staff are friendly

Called just as the restaurant was closing. No food available.

A tad on the expensive side but good food and coffee

Very helpful staff. Hot food reasonably priced. Very clean. A good choice for us.

Very dissapointing. The staff are young and not customer friendly . The roast beef carvery was a waste of money tasteless beef and gravy veg boring. Won't be back

Nice, spacious cafe, good coffee. The food looked nice but was the usual menu choices for this type of place.

Food very expensive for what it is.

Very expensive, which I'd a shame as it is a very big space

Problem distance from entrance. Blue badge holder so difficulty in walking to the cafe!

Visited with my wife and our daughter with her young triplets and their big sister. Convenient side room with ample room for prams. Polite helpful staff supplied warm water to heat the trips milk bottles and our refreshments were lovely, coffees, hot chocolate and teacakes. Always enjoy a visit.

Friendly! Helpful staff throughout departments and cafe too!! Great food. Very tasty! reasonablely priced. Lovely cake selection too.

Not sure what's happened to this place, but service gone badly downhill. Four members of staff around but only one seemed to be serving customers. Service was unfriendly almost verging on rude. Coffees were mediocre...we had a flayt white and cappacino and neither had the milk frothed properly. Limited choice of cakes and food. Staff wandering around doing various jobs when we were drinking our coffee all looked downright miserable so guessing the management culture in there is poor. Wouldn't return there again!

Way ,way overpriced, for what was essentially under par food ,never again

Very busy. Lovely team of people working there. The food was good.

Nice quality food with quick service time and reasonably sized portions, our first visit and looking forward to next time. Handy as it is attached to the garden centre which is always nice to look around too!

Had a delicious coffee we were going to have cake but I don't like cakes in open counters where others can touch prefer being served by staff (just my opinion) so we had toasted current t.cakes which were very nice. Lovely cafe and has a designated dog friendly area which is a plus for us.

Got given flat coke and worker and the manager turned round and said they couldn't change it or make it fizzy. I wouldnt recommend coming here. Worst place ever for drinks

The food has gone downhill since the recent refurb, whereas the prices have risen significantly and you can only get sandwiches after 2:30pm. The self service hot drinks were terrible... Two hot drinks from a machine, a piece of cake and three custard creams for £15. Such a shame.

Disgraceful, I visited with my family 3/11 we had 2 crispy chicken burgers, 2 hot Carvery baps and chips, 3 small diet colas and a bottle of water - £59.10!!! I thought that was bad then the food turned up, piled onto tiny plates, no garnish and everything was Luke warm. The carvery consisted of two thinner than thin slices of meat, not sure what it was think it was beef, my Mums came, just an empty bread bun!!! Everything was laughable apart from the price. Please don’t waste your money, there is a Wetherspoons just up the road!!!

Nice food, bit pricey though...

Pie of the day was steak and vegetable. Tasty enough but with a watery gravy. Accompanying vegetables were dire. Roast potatoes you could barely chew, plain cabbage, and a dish consisting of undercooked cauliflower with overcooked broccoli in cheese sauce. This is poor quality fare for a hefty price in comparison with other carvery style establishments that regularly replace vegetables before they have gone stale.

the food wasn’t worth the price, I got the Junior Fish and Chips. My food had hair in, the chips were cold and the fish felt like it was microwaved. The only reason part that saved it was the kind service and positive atmosphere, Overall i wouldn’t recommend eating here, The food is too expensive for what you get

Food was, under cooked potatoes and carrots hard, please looked washed out. Stake and Ale pie good very tasty spoiled by veg. Wife's order was forgotten. No apology given.customer service needs attention. Very uninterested attitude of counter staff.

Good food good service good prices.what more could you want.

Can't fault it , food good excellent service good price

Amazing , delicious bacon sandwich

Now the extension and deco have been completed nice before brilliant now food good and not too bad priced

Twice I've been now and twice I've been disappointed. Food is very bland and dry. A lot of staff but all not doing much. Apart from one woman who seemed to be doing all the work. Won't be bothering again.

Okay but cakes uninviting and expensive. Special area for people with dogs is a good idea

Lovely food and friendly service

Pleasant enough space now its been slightly updated. Unfortunately the latte still like warm milk, no flavour at all. Had hoped this would have improved after new ownership, not a patch on Hatties at Tong.

The food was dreadful and expensive. Dried up salad garnish and the strangest tasting scones. Small teapot of tea for 2.40.... Will never visit again.

I'm sorry to say now it has changed hands it's so expensive with less to choose from. Disappointed.

Great choice of food, nice surroundings and helpful staff. Good value for money.

Only walked past this place......?

Lovely. Clean and friendly, food is nicely prepared but nothing dazzling. Standard cafe style, sandwiches-soup-a roast dinner choice, few cakes and buns but in fairness it was midweek when I went so don't know if the choice is different at weekends. The atmosphere was OK but not many people about anyway. Tables were cleared and cleaned as soon as they were vacated.

I only gave 4 star for food because near closing time and there was only sandwiches scones and cakes

No organisation at all in this cafeteria . Soup wasn't good . Scones in plastic bags ?

Can't comment on food, just had coffee. Service ok. Pleasant surroundings, big and airy , newly decorated. Good for buggies and wheelchairs.

Very limited menu and quite expensive.

Very disappointing food range, really dated

We visited today at 11.45am and had meat pie, chips and peas and jacket potato with salad. The food would be absolutely reasonable for 60% of the price. £23 + for what we had was definitely overpriced, never mind the overheads etc. The food was distinctly average: the pie crust was somewhat burned and generally the taste was unexceptional. The jacket potato was small and the cheese served in a dish was of the "bought already grated" type: come on, are you too lazy to grate the cheese?! Our feelings were shared by the couple next to us, who were both eating fish and chips. I wouldn't recommend this place and it's unfortunate that some of the quality of the previous establishment has disappeared. Next time, it's coffee only!

Bright, cheerful place that follows up with with excellent catering. Tasty food with a very choice from snack to full meals. No rush, comfortable seating, a lively place for a meeting of friends, family outing or just a personal indulgent. Great staff.

Took my Dad and sister for lunch, me and Dad had fish, chips and peas my sister had meat and potatoe pie which was full to the brim looked lovely.

Never seen the café so busy! Had a vegetable soup. Very disappointing; watery and lacking flavour. Made me think of soup that, rightly or wrongly, is seen to be served up in institutions. Followed up with a scone. Very large, but too crumbly and not keen on the vanilla flavour within. Needed more jam than the one packet. The latte was fine. Service was good and a pleasant buzz about the place. I would stick to a toasted tea cake in future (sold out on this day)!

Now it's been taken over the prices are sky high and the portions are smaller. I was very disappointed. I will be looking for somewhere else to go in future

Has been refurbished, lots more tables but food, service and atmosphere as good as ever. 😊

Over priced and worst coffee iv ever had . Didn.t bother with food after seeing the prices and seeing what others had on there plate. Will Not be returning

New decor. More space. New, slightly slimmed, Menu. A good location for a reasonably priced substantial breakfast.

Day out with a friend decided to stay for abit of lunch

Food was average had a hunters chicken, which seems to be just sat in a sauce with cheese. Tomato ketchup was also overcooked.

The whole place is under refirb, unfair to comment.

Even though everything is being refurbished the food, atmosphere and garden sections were all worth a visit.

The whole garden centre is being refurbished but Hatties remains open. There is a new, extensive menu which is very good. Staff are friendly and efficient and the restaurant has a pleasant atmosphere. Highly recommend

Really nice fish & chips at reasonable price.

Nice little coffee shop. Nice friendly staff

Brilliant place! Gorgeous food and served just as requested. I had quite a picky request for a breakfast sandwich not listed, and they made it without any issues and served with a smile. Highly recommend and I will definitely be coming again :)

Tasty food. Nothing fancy, just wholesome and hearty.

Clean tidy welcoming. Lovely coffee and scone. Also it's nice and warm! Will go again next year.

Great food great service friendly staff. What more could you ask for

Great place for food and warm drinks, superb young staff

Undercooked,cold food. One of the worst breakfasts I have had. Most of the food is kept in warmers, that do not keep the food hot. The mushrooms were barely cooked, as we're the sausages. The beans were cold. I had this breakfast and a coffee.....£11:60. The chef needs to up his game, and freshly prepare orders. I left the breakfast, and gave feedback to staff. I wouldn't recommend this place, and won't return.

Breakfast only gets more average here... generic mass-market sausages, budget supermarket sliced bread, slivers of mushroom and curiously, if you want a protein-rich start to the day, even on the 'large' breakfast you only get one fried egg while the 'scrambled' version is clearly considerably more than that. Price-wise we're hovering in a bracket where, give or take a quid or two, you can reasonably expect a pretty excellent breakfast in a venue that doesn't make it's money on garden furniture and all things green and leafy. Hawthorne Farm, for example, offer the same level of 'generic' foodstuffs but at a lower price in 'buffet' quantities. Moss&Moor in Ilkley have a higher price point but some seriously tasty tucker. The Caring For Life Farm has a very worthwhile breakfast offering, as does the little roadside cafe just outside Pool in Wharfedale on the road to Harrogate. Lots of opportunity to really up the game a notch, but leaves the sense that as long as the regulars are satisfied, it's job done. And I could understand that... if the price was low enough to anticipate averageness.

Nice food and coffee, good staff

Traditional fare set in a garden centre be it a full meal or a light bite it is excellent very busy at times

Went for breakfast, lovely food but wish we could order item individually. Great place.

Nice place really clean lovely food great staff really friendly

Generally not too bad, only slight niggle food not really hot,unless you order something that as to be cooked to order.

Lovely restaurant inside Stephen Smiths garden centre . Always made to feel welcome and has a self service counter . Plenty of room for a wheelchair and help is/was available by the staff if needed . I noticed that there is a decent variety of hot and cold food . The restaurant is well frequented by the older members of the community I would definitely recommend a visit !

Simple buffet style cafe/restaurant. Very expensive for what it is - £8.60 for a microwaved jacket potato with two toppings.

Always good service here.. along with tasty food, and sublime coffee. The best way to spend time on a lazy Sunday afternoon.

Good selection of hot and cold food. Nice clean relaxing surroundings.

Today my daughter took my mum (recently widowed) out for dinner, with our two year old granddaughter., to the restaurant. Mum's first visit without dad. The ladies chose their preferred food and beverages, and my daughter also bought chips (something the waitress questioned fit for her little), and drink for our grand daughter. Waiting for the food our granddaughter became fractious - so, my daughter took a packet of Skips from her bag, and gave her a couple. Within seconds the afore mentioned waitress marched over to demand the money for the packet of Skips that she said my daughter had not paid for, so my daughter explained. To which the waitress replied that food could not be brought onto the premises, and eaten in the restaurant. If my daughter had intended to bring her own food into the restaurant to eat she would hardly have paid for food and a drink! On putting the Skips away my grand daughter was then in tears... which in turn upset my mum, and the whole experience for mum who is finding issues with her confidence a complete disaster. The waitresses attitude was not only accusing but also hostile, belittling my daughter in front of other diners. We have frequently dined in the restaurant and have come across this particular waitress , and her judgemental attitude before - but, safe to say we will not be back.

Nice place food good prices are reasonable

7 of us booked on for Xmas lunch today the food was amazing big portions and the staff were very attentive would highly recommend this place looking forward to going back soon

The worst jacket potato I have ever eaten, and £6.80!! Microwaved, still hard. Dreadful ordering system, sent to pay desk before order taken? Won’t be returning.

It was okay but the cakes had been left out too long

Little pricey for the fish and chips but it was nicely cooked.

Great choice of food easy access for elderly

Nice garden center . Reasonably priced food. Hat is good .

excellent restaurant. Little limited on plants and plant and garden accessories.

My dinner was flat cold ..had to hunt for cutlery place was very busy otherwise I would have complained !! doubt I would eat here again

Breakfast good too many people serving one customer while there was a queue the whole length of the counter. People were getting annoyed at waiting and good going cold.

Will be even better when refurb work finished.

Little noisy but hey ho lovely drinks even from a machine. Trays were not as clean underneath as they might be with food stuck on the bottom then onto my hand yuk!

Went for lunch today about 1.35 gammon was amazing but everything else was lukewarm, such a shame

Quick service . Pleasant staff.

Excellent food. And very pleasant surroundings. Will definitely go again.

Good value for money food and very helpful staff.

We have visited Hatties quite a few times and have always been very pleased with the food and service.

Nice selection even tho was 2.45, good cooked food, good sandwich, nice coffee.

Food fairly plain staff a bit sour faced

Great place, great food and the staff were very friendly.

Nice food at low prices. Would recommend to anyone visiting Stephen H Smiths, looking for a meal.

Food very good with good menu. Service just a little slow.

Nice food and surrounds staff exceptional

Pleasant meal with grandchildren

Lovely Xmas dinner. Great service.

My tea tasted very.strange dont know if it was the teabags or the fresh milk i addedto it .returned to the assistant who made me another tea and gave me another milk .still tasted odd .maybe i will try the coffee on my next visit .

Extensive Garden centre incorporating a cafe, Edinburgh Woolen Mill and Gift Shop. Popular venue.