Based on 2.247 opinions finded in 3 websites
Based on 2.247 opinions finded in 3 websites
Nº 274 in 689 in Northampton
Opinions
Food was great as usual and Callie did an exceptionally great job serving and catering to our needs. 10/10
Arnold Sebutinde . 2024-10-15
MORE AT Google
When we arrived, our order was taken quickly. We ordered a rib eye steak (MR), a chicken burger, two salad bowls, and two refill drinks. We went and got our salad but had to remind the server about our drinks. There was no apology. When our food arrived after waiting nearly an hour, my wife's steak was well done. We had to find a server to complain. She said sorry, but there was no sincerity in it. They did not offer to take my food away and return with both meals. Instead, she said it would be 5 minutes to replace. We were happy to wait, but 25 minutes later, her food arrived. I had finished mine. The lady that delivered the meal said she would take my wife's meal off the bill. When we asked for the bill, we were questioned about the meal being taken off. We had to convince them that this is what we were told. I'm not sure why the manager did not come over to us to apologize. As a restaurant manager myself, we love coming to Harvester, but now have our doubts, as mistakes happen, but it's how you deal with it. There were two other tables near us that complained as well.
Gary Hounsell . 2024-10-13
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Great experience I would recommend it Thank u
Doriano Toffe . 2024-10-13
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We had an amazing waitress called Zara who was funny, very nice and personable; the service, food and atmosphere were all amazing. 100% enjoyed our visit.
Joanna Turnbull . 2024-10-12
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Superb 3 of us had bits and bobs as snacks included 2 salad bowls as helped by servers choice ...Superb never been there . V quiet v clean bubbly happy staff .
Xrst Ford . 2024-10-11
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We came to eat here and we had the pleasure of Eve being our server. She was so polite, welcoming and knowledgeable, a real credit to the place. Tried some items from the revised menu, loved the hot honey bread. All food was well prepared, salad bar fresh, really tasty. Great experience as not been to Harvester in a while.
Amy Mackay . 2024-10-10
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Had dinner here and was served by Eve. Such a lovely girl, super friendly and very professional. She made our dining experience very enjoyable. A great member of the team. Thanks Eve 😄
Dean Spence . 2024-10-10
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Anita is fab. So kind and great service. Made my parents anniversary very special. Thank you very much!
CorBlimey Charlie . 2024-10-10
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We visited this evening to celebrate our daughters 10th birthday. On arriving we were told about the new menu. But that food was taking a little longer than normal. Eve was our server who was brilliant and made the birthday girl feel so special. New menu and food was excellent. Well done Harvester especially Eve. 👏
Louisef Miller . 2024-10-09
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Our table had empty vinegar no salt and no ketchup took from another table . My wife's ribs came out and the trainee came up to tell us the other 2 meals will be a few minutes as they are waiting for the onion rings . Our meals arrived about 5 minutes later . The trainee came back about 10 minutes later to check everything was OK. I told her I wasn't happy with the chunks of pineapple from the buffet microwaved wasn't to the standard we used to get .she replied I THINK they changed it with the new menu . I also told her the peas were cold she did offer to get some.more but I had nearly finished (didn't eat the.pineapple or the peas ). Maybe the trainee should have asked someone who knew the answer and not guessed . When we wanted to get the bill we had to call the staff at the bar as they were all there chatting!!!
Ken Harris . 2024-10-07
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food was great although my salad was missing
stuart . 2024-10-06
MORE AT Just Eat
Unclean salad bowls, incorrect orders, ice in all drinks including wine?!, ice in a drink where no ice was requested, 3 items ordered off the menu were not available, we weren’t informed that items were unavailable and unfortunately all 3 items were for the same person who was put on the spot to keep re-choosing something 3 times!! Requested a glass to go with bottle of beer which never arrived, had to go and find someone to get one. No on tap beers available. I had booked for my daughter’s 5th birthday and had family members with us. It was embarrassing to have booked such a place.
Gemma Sanderson . 2024-10-06
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Even though we booked, arrived on time and was told our table had been given to someone else and the weight would be at least an hour. Poor service/ management
Mick Morris . 2024-10-06
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Stopped for a quick bite but ended up taking over an hour just to get kids meals. Place was grubby and food was very basic.
Sarah Taylor . 2024-10-06
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Staff work very hard for demanding customers
Derek Boyle . 2024-10-06
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Went in today and was served by Ruadhan who was excellent and made our meal out as a family very enjoyable. Would definitely recommend and can’t fault the service provided my Ruadhan. 10/10!
Baylee Elise . 2024-10-05
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Booked a table with an hours notice. They had some issues with items that they ran out of and called us in advance. Didn't affect what we wanted. The food was excellent, we ordered small portions and it was just the right amount. The staff were friendly and professional, our server Baily went above and beyond to help us. They catered to an allergy well. We tipped because they deserved it. Will definitely be back. The seating wasn't comfortable at all, it's noisy and it echoes. The opening times on the booking part of their website and Google are incorrect.
Kitty Strange . 2024-10-05
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Not the greatest i must admit the staff seem ok. But the fact they always run out of things is never a great sign. As the server told my friend she couldn't have 3 choices off the menu as had none. Ohhhh also note this was after she had ordered and the member staff had to return 2x. So thats crystal clearv (In response to there response) I agree to disagree sadly this wasnt my impression on this occasion
Neil S . 2024-10-05
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My family and I went for dinner… the restaurant was very dirty, there were few people and the waiting time for food was 1 hour. The staff acted like they were at a social gathering and not at work. The food was not tasty and stale. I often visited harvesters in different places in the UK and this is the first time I have encountered such a horrible place.
Magdalena Mizerska . 2024-10-05
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Lovely breakfast. Service was amazing. Anita serving us this morning was lovely, very smiley and friendly. She deserves 10 stars 🌟
Rebecca Kuranchie . 2024-10-04
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My server was ruadhan. She was extremely kind and very useful when needed
Logan Moody . 2024-10-04
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The food was tasty, the atmosphere was enjoyable and our waitress ruadhan was good fun and she had a nice laugh with us while we celebrated a birthday
Caleb moody . 2024-10-04
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What a lovely evening to share a birthday meal. Ruadhan was lovely waitresses very polite and a happy soul. Kept us informed as our food was going to be a little late. How long it would be. Smiling and making the birthday boy feel special. A real credit thank you for making it a great evening.
Yvonne Moody . 2024-10-04
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We were a large booking, for a birthday celebration. We were seated straight away, and drinks ordered immediately. The staff were patient with all of us when we were ordering food, and apart from 2 dishes that took a couple of extra minutes, everything arrived together. The food was delicious, and the staff were friendly and courteous. Especially our server Eve, who, despite still training, handled our complexities very well. Will definitely visit again
charlotte battiaon . 2024-10-04
MORE AT Google
We had Eve serve us and she was absolutely amazing. She worked hard and has a brilliant sense of humour. A great asset to your company. Food was good too.
Jenni Smith . 2024-10-02
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Ruadhan was 5/5 service! Lovely food would recommend :)
Tia Carter . 2024-10-01
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I have no idea what has gone wrong at this Harvester, as it used to be my go-to restaurant. As a family treat, I took my wife, daughter, and her partner, along with the grandchildren, out to dinner. I ordered a steak, and when it arrived, my meal was cold, so I promptly sent it back. It was replaced, but I had to wait, something I was prepared to do. Unfortunately, when it arrived, the steak was once again cold. The meal was removed from the bill, and I went home hungry. Next time, I will eat next door at Frankie & Benny's.
Kevin Kemp . 2024-10-01
MORE AT Google
joanna was a lovely server ,and made sure everything was okay with our food, overall a great experience 😁
Lacey Parker . 2024-10-01
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We understand Eve is new to Harvester. We found her an excellent waitress, very professional and swift. Eve's politeness is a great quality and comes across very mature for her years. Our breakfast was enjoyed as usual and our service second to none. Thank you Eve 😀 Lord Graham C Jones
Graham Jones . 2024-09-30
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Excellent service food very tasty cooked perfectly, staff very polite friendly and helpful. Disabled parking good Eve was very helpful
Donna Jeffs . 2024-09-30
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Joanna was excellent serving 👍 spot on
Lee Ryle . 2024-09-30
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Like the new menu. our waiter Baily was very helpful and informative
terry robinson . 2024-09-29
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Visited for a family meal. Excellent food and our waitress was lovely and extremely helpful. Will definately be visiting again.
Fiona Lynch . 2024-09-29
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I am writing to express my dissatisfaction with the breakfast I received at your establishment this morning. I ordered the chicken and waffles, and while the chicken was satisfactory, the waffle was of extremely poor quality. It appeared to be a pre-packaged waffle that could have been purchased from a supermarket. Additionally, the portion size was inadequate, as I only received one waffle, two pieces of chicken, and two pieces of bacon. I hope that you will take this feedback into consideration and make improvements to the quality of your breakfast offerings. Thank you for your attention to this matter. Sincerely,
Tashan Palmer . 2024-09-29
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If I could put zero stars I would! Ordered at 6pm just received it at 21:20! It was absolutely stone cold so unable to eat!! Shame on you!!!!!
Chantelle . 2024-09-27
MORE AT Just Eat
These guys took my money through Uber eats and didn’t deliver my food . Terrible .
Classic Car buyer . 2024-09-25
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We went for our daughter 4th birthday. Eve was a fantastic server and went above and beyond for our table which made the birthday dinner extra special! The food was great quality which we all enjoyed and there was plenty of allergen information. Thank you everyone and harvester team for a great meal out!
Christian Francis . 2024-09-25
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We had a great time. Both Joanna and Eve are exceptional servers and Joanna remembers customers and welcomes them back. We've not had any issues.
Tiffany G.C. Sanderson . 2024-09-24
MORE AT Google
Popped in lunchtime for a dinner. The Roast Chicken was great. The salad bar was well stocked. No missing or low items so was able to have everything I wanted. The place was very clean and tidy, and other tables' empty plates were soon cleared and tables wiped down. Ruadhan who served us was friendly, polite, helpful and efficient. It was a warm welcome abd service, and I left with nothing but a positive impression of the food and restaurant. Great job.
Jonathon Mitchell . 2024-09-24
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Really impressed with the food and service at this harvester, the salad bar was well stocked up and fresh. We opted for the lunch deal and had two courses, both the gammon and chicken burger were tasty and the waffle was delicious, only downside was that they didn’t have any ice cream and we were offered a vegan option. Staff were very friendly and welcoming
Gary Newitt . 2024-09-23
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Food good, service very pleasant
Ivor Roberts . 2024-09-18
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Waited over an hour and a half to get our meal (which was very poor and arrived cold). Salad bar very poor. Waited almost an hour to get our deserts. Non attentive staff. Dirty tables. Dirty toilets. Staff Not familiar with allergens. Just shocking! Will not go again!!
Yolanda Jacob . 2024-09-16
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We visited Nene Valley as a group of 16 to celebrate my daughter's 16th birthday. The food was excellent and our waitress (Shell) was so attentive, she really couldn't do enough for us. Everyone commented on how great she was and how lovely the food was. Thank you all for giving us a wonderful evening
Natalie Lynch . 2024-09-16
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Update: check out the fantastic customer service from the restaurant!! Disgraceful! Arrived at 4pm (booked) and by 17:17 pm we had only had our starter. Wanted breaded mushrooms - they'd run out. Chose coujons instead - they'd run out. Appalling consider this was at 4pm! Ended up with cheese garlic bread which was a lump of bread with dried up overcooked cheese on top, no garlic to be seen anywhere. After chasing our main food it arrived & was clear that it had been sat under the lights for the last hour. Chips were anaemic looking, bun was wet, burger was dry and all our food was just warm to touch. The restaurant wasn't even half full. Couldn't eat the meal. Salad bar needed refilling and a good wipe down. We are frequent customers of the Harvester restaurants and this is by far the worst we have visited. One star because i couldnt leave no stars!! Will not be revisiting.
Cat Aspinall . 2024-09-15
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Good atmosphere. Great service but the food is bad. Real bad. Unless someone loves frozen microwave highly processed food.
Neeraj Ramamoorthy . 2024-09-11
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Nice food, good service, comfortable table. Love bbq ribs
Kristina Polipartov . 2024-09-09
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Joanna was so lovely when serving us and the food was really good!
Jamie . 2024-09-07
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Apparently closed today not serving breakfast nothing advertised anywhere the doors wide open so I walked in. Not very happy
Jason Pebody . 2024-09-06
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Not my best visit to a Harvester. I knew they were busy upon arrival as the waitress told us it would be a 30 minute wait on food and there was a list of items they had sold out of. But they were too busy for their own good and seriously understaffed. We had to ask a couple of times to be brought glasses for the self serve drinks machine. Our salad bowls came out very hot fresh from the dishwasher but really not ideal for putting salad in. The salad bar was poorly stocked and not as clean as I'd have liked. Then the half roast chicken I had was very poor. A really bad bit of meat and not fully cooked through. I'll be avoiding this restaurant for a bit in the hope things improve.
GEORGE R . 2024-09-04
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would have been nicer with the salad but it did not have it even though I Requested it.
Toni . 2024-09-02
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We went in on the school holidays at lunch time so very busy, the young lady that served us was great, explained that there maybe a bit of a wait which was fine but overall the food was good and filling, my eye’s were bigger than my stomach 😀, overall really good 👍🏻
Chris Mear . 2024-09-02
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Joanna was great today serving me and my friends
Josh Weight . 2024-08-28
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Every time I’ve been here the food has been good, it’s come out hot, portion sizes are great and the quality has been acceptable considering prices paid (mains) Smaller plates are a bit pricey for what you get. The layout of the harvester could do with a rethink as the close seating arrangements are a bit awkward. Overall will be returning as I have enjoyed meals here in the past.
Ellis Samson . 2024-08-27
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Hostess was lovely, friendly and attentive, her name was Joanna
Lynn Richards . 2024-08-23
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Food was OK but main meal service slow. Confusion over Kids eat for £1 offer meaning we had 3 different Bill's that had to be processed individually! Crazy
Mike Atkin . 2024-08-21
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3 of us came for lunch and had a great overall experience Joanna was a lovely girl very helpful and service with a smile
Mandy Ward . 2024-08-20
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Offers and advertising very ambiguous and misleading. Cleaver misselling. When queried with staff told its in the very very small print I’m afraid everyone asks this! If everyone queries it why not be upfront at the time of ordering?
Joanne Brennan . 2024-08-20
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Joanna was very pleasant and helpful and the food was nice too.
Mel Smith . 2024-08-20
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Average breakfast, poached eggs like bullets and not very hot. Place seemed as though it had not been cleaned properly from night before, so many crumbs on the carpet
Alan Capell . 2024-08-18
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Always had good service on our visits and the food has been good as well. There's plenty of offers available via the Harvester app, so it's always worth checking when you visit.
Paul Wiseman . 2024-08-18
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Member of staff helped us find a suitable table to accommodate an older person, not a booth We were not rushed, even though some of the party were delayed Really enjoyed the food
Caz . 2024-08-16
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Served by Paul, he was friendly, attentive & couldn’t have been more accommodating to a member of our group who had a gluten allergy. 10/10 service
Harry Oakenfull . 2024-08-11
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Food service was very slow. Steaks ordered medium were so badly overcooked they were tough to cut and chew! Obviously cooked by an arsonist rather than a chef!
Roger Pearce . 2024-08-09
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Nothing was great, we had or booked a table for 1pm, when we hit there it wasn't ready, the chap said he'd just prepare the table, when we got to the table a child could have set it better, no knives on the table! The waitress couldn't work the iPad to place the order on the right table, the starters came out after 25 minutes, we then waited an hour for the main courses whilst other tables who ordered after us got theirs. The waitress came over and said it was particularly busy (it was half empty) and I had to go to the serving hatch to chase up the food. There appeared to be a problem in the kitchen as the waitresses were plating up the food and we could hear the 'so called' chef's shouting and swearing. When we did get the food, the meat elements were hot, but the chips were cold and on the wrong plates. When offered to replate the chips we'd had enough by then so left it.
Chris Maden . 2024-08-06
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Really nice food. We got there at a busy time but the service from all the staff and food quality did not suffer. It was all good.
Ben Walton . 2024-08-06
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We was very disappointed to discover the build your own breakfast has been removed from your menu. Some of us like to have the options to choose what we want for cooked breakfast. The ultimate breakfast although large has a few items we do not want (black pudding, tomatoes and mushrooms). When queried with staff about all of this they just suggested to add items to the breakfast instead of the option to at least exchange some items for things we wanted at no price difference like other places do. We shall not be returning for breakfast again.
Kizzy Green . 2024-08-04
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Brilliant customer service,lovely treatment 5 stars!!!! Ps. Pablo deserves a raise,his service was absolutely top-notch-incredible experience!!!
Jaylen Reed . 2024-08-03
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Not sure what's going on at this harvester but this is the second time I've given it a try and the food wasn't up to usual standards, I had the ultimate combo meal as that's what I normally order but the chicken was dry and hard, likely cooked a lot earlier in the day and kept warm so dried out. Some to the assistant manager who apologised but that's all. Also ran out of kids pizzas and ice lollies and choc brownies.
Motivation Roadshow . 2024-07-31
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Food was average, not particularly hot, cutlery on tables was dirty, glasses covered in water marks, the metal wall that we sat next to at our first table was disgusting and covered in food smears and splashes. salad bar was meh, brown lettuce, curried coleslaw everything was dry. we had to ask to be moved due to the music from the kitchen being that loud it could be heard half way across the restaurant and was clashing with the other music.Toilets were horrendous, underside of the seat was filthy and stained! An overall expensive average, meh, never to be repeated experience.
Paul Tyrrell . 2024-07-31
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We came to Harvester as the one local to us closed down a few years ago. We've craved the salad bowls ever since. While in the area of Northampton we decided to have tea out after a day at a local theme park . 6 of us in total, 2 adults 4 children age 5-13. I pre booked a table and on arrival we were informed that they were out of rotisserie chicken, chicken strips, breaded mushrooms and halloumi ! That disappointed us straight away as that's what's we'd normally order. Found items off then menu we'd like and that our fussy children would eat and was shocked at the price hike. We had our salad bowls while we waited for our food, which I will say was spot on and as delicious as usual. Fully stocked salad bar too so too marks for that. We did see rotisserie chicken being cooked which puzzled us as to why it was off the menu. Then what seemed like an eternity waiting for our mains with a very hangry children our meals finally arrived . Nothing really to fault here although the chargrilled chicken was a little too chargrilled and my child refused to eat it. Veggie sticks were also missing the peppers! Meals done and puddings were about to be ordered yet no staff were in sight for a good 5/10 minutes, even waited at the bar until one finally came along. Then to our shock we was told the ice cream was out of stock with the brownies!! So the free dessert with the kids menu was only a fruity lolly or fruit bowl and no sundaes for the rest of us to enjoy. Extremely disappointed children once again and by this point we'd had enough. We'd had a long day, we paid for our bill using a welcoming 25% voucher which I'm glad we had after this terrible visit, ordered a fruit lolly and was still waiting for that so we decided to cut our losses and go to McDonald's drive through for McFlurrys all round! Not the best experience and it has put us off coming back unless it's just to order a salad bowl!
Known Skydive . 2024-07-30
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Staff were very friendly and were great to us. However, when we arrived we were told there were numerous missing items meaning our options were limited. Food was very good when it arrived
Reece Aberdeen-Roberts . 2024-07-29
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Pretty surprised. It's been a while since dining at harvester. Popped in for lunch. Decent amount of choice on the lunch menu and well priced. Went for the two course as you get a free salad. Food overall was very nice. They didn't have ice cream which was odd, as all the deserts came with ice cream. But was offered a free upgrade and got a apple pie ... with custard. Didn't think much of the pie but it was OK.
Warren Abrahams . 2024-07-29
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Haven't been to a harvester for years. We took the kids for the kids eat for a pound. Food was delicious and good balance of meat carbs veg. Plus the salad bar is still as good as I remember
Glen . 2024-07-26
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Visited this Harvester today and was very disappointed in the customer service. We were shown to our seats, by who we think was the manager, who was extremely rude and was unhappy that we hadn't pre-booked. We were told that the app had a chicken offer for £8, so we asked the manager when she returned to our table with the salad bar bowls if we could please have our table number as we would like to order from the app. The manager huffed, said that we were table 7 and that our waitress would be over shortly to take our order. This was the incorrect table number. The salad bar wasn't fully stocked. Our child's dessert arrived 15 mins before her main course. When the manager delivered our food, we said that the ice cream had melted. The manager yet again huffed and said that the waitress should have put a hold on the dessert when taking our order. I explained, once again, that we had ordered via the app and this will only let you order the main and dessert together in order to get the kids meal deal. Once our food was finished, a lovely waitress by the name of Kristen cleared our table and was so polite and friendly. Kristen then sorted the ice cream issue out for us- Kristen is an asset to this restaurant. Unfortunately, we will not be returning due to the poor customer service from the manager. We felt really uncomfortable after the poor interactions that we decided not to order dessert, which was a shame.
Kirsty T . 2024-07-23
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Had vegetarian breakfast was really delicious 😋 great staff
Um Shaheen . 2024-07-12
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Excellent food, service and great value
beverley houghton . 2024-07-03
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If I could give zero stars I would!!! The delivery driver was very rude… he got lost and the swore at us because he could find the address!!! My partner couldn’t quite believe it so he said ‘’excuse me?’’ And the guy just ignored him and walked away.
Ashleigh . 2024-07-03
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Went for breakfast . The waitress was lovely and polite . Even went and got my drink and refills from the self service machine for me without me asking . Big portion ,nice and hot but quality of the produce they use is very poor . Not worth £15 .
Epicpanther 18 . 2024-07-02
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I was looking for a motability car, tired and hungry I stopped here. I made a menu disaster, eating on my own I chose from the “light lunch” section. I will never do that again! They do fantastic rotisserie chicken, not in the light lunch menu. It was OK but I won’t ever order a butterflied chicken and not from the rotisserie chicken ever again. I’ve always had fantastic chicken breast here, butterflied = disappointed.
kaye barnes . 2024-07-02
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Really calm and clean . When we had finished our meal we wasn't rushed to leave . Food good quality and value for money .
Jeannette beqiri . 2024-06-28
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Sadly wouldn't visit here again came with my family for breakfast had issues with the drinks Then when the food came it seem to be 1 disasters after another cold food bacon was vile and freezing I was then called a liar for sayin my food was cold was breakfast was not at all nice the whole place need serious help !!!!!
Hayley t . 2024-06-28
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Not upto the usual standard here , in fact last couple of times been below standard. The wine glasses are like gin balloons, when I mentioned this on a previous visit was informed that most wine glasses have been stolen. On this visit the corn was cold and watery
Steve Clarke . 2024-06-27
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Just came in for some breakfast and was warmly greeted by the harvester staff. The food was pleasant and the experience overall was made better by our server Emily! She served us professionally with an infectious smile whilst also making time for light conversation.
B W . 2024-06-22
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Lovely breakfast, pretty good value for money, the meat was good quality well cooked and the service was excellent.
Annabel . 2024-06-19
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Very slow service, visited as a walk in on Saturday night, was seated as was not full, from the order being taken to having our food took over 45mins, they did seem short staffed, and food was not very hot. I did not rise this at the time, as we were tired from a day's travel and just wanted food n bed, but I would revisit on the off chance it was just a bad day they were having.
Jon Bonner . 2024-06-18
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The atmosphere was very nice and welcoming, and our server Kirsten was outstanding. Will be coming back
Thomas Buckle . 2024-06-17
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Went in for fathers day,booked table,when we got there got table which was not suitable for our special needs daughter to sit at.We asked if we could swap table, the answer was sorry no,all table booked. No help so we walked out our daughter could not ever get her legs under table an past post.So very disappointed always been so helpful.
Tina Wetherell . 2024-06-16
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Arrived before 8pm on 10/06/24 & the restaurant didn't close until 10pm so we had plenty of time to eat... We were seated, given time to look at the menu, drinks order was taken, drinks brought to the table & then we tried to order food. We were then told that they did not have any rotisserie chicken so we couldn't order any chicken dishes or combo dishes that contained chicken which is more than half of the menu. Asked why the waitress didn't tell us before we ordered the drinks & she said she had only just been told. Considering there were only about 5 other people in the place & they were still open for another 2 hours, surely they must have had an inkling that they would run out of chicken?! We left without paying for the untouched drinks. Very disappointing experience from a restaurant that sells itself on it's grill & rotisserie chicken, from it's traditional menu since 1983, that we couldn't even order.
JoolsVG . 2024-06-16
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Always nice food and reasonable prices at the harvester.
Catherine Brawn . 2024-06-13
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Sorry, slow service and cold soft chips 😞
Kyle Holman . 2024-06-11
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Love the salad,good selection of dishes
Rachael Harris . 2024-06-11
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Went in and looked at the menu very expensive, all so menu in medium text, price in very small text walked out
ian blair . 2024-06-07
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Very tender chicken, just the bomb.
Olegs Kurdjukovs . 2024-06-03
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Management was lovely and really friendly One waitress had a bad attitude We waited 20 minutes for someone to come and take our order after we were seated The food was lovely as always though apart from no sweet chilli sauce for my hallumi fries
Zoe Martin . 2024-06-02
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Kirsten have us really good service, she checked up on us and the food, asked if we have any desserts coming and offered my other half another drink too as his was empty :) defo will recommend for others and will be coming back too!! as a foh and kitchen manager we understood that there was a 45 min wait on food but we wasn’t bothered about. thank you very much for having a laugh with us. the desserts are on the way!! xx
Molly Allen . 2024-05-30
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Food was lovely and the staff are so friendly
Kathy Smith . 2024-05-30
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Lovely place friendly staff food was very nice nice salad bar good prices .
mr White . 2024-05-18
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Food was lovely. Salad bar fresh and full very tasty. Main meal lovely, hot and cooked nice . Emily waitress very polite and helpful. Food delicious
Deborah Trusler-Caldwell . 2024-05-17
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Staff very good. Lovely food, hot and cooked perfect. Salad bar lovely, full and fresh very tasty. Very nice meal lovely steaks.
Deborah Victoria . 2024-05-17
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Polite staff, good salad choices
Lisa Collier . 2024-05-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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5606 Opinions
Left in tears! Arrived at the restaurant at 4pm today with my husband. Hadn't booked, but as it was 4pm on a Sunday, we took a chance. The man allocating tables inside the main entrance (the manager, I think), gave us a table, and the waitress took us to our seats. However, our table was so incredibly close to the people sitting next to us, I felt suddenly very uncomfortable, and asked if we could be moved. (This restaurant is enormous. It's 4pm on Sunday, and there are ample empty tables). The manager/table allocator, became so instantly furious at my request, he literally shouted at me. He was marching me around the place, with flailing arms, pointing and yelling at me about how "all the tables are close together! Because we need to survive you know!". I tried to explain that was OK, but that I would just prefer to sit next to an unoccupied table, if possible, but he wasn't listening and just continued to twist up his face, and spit at me further. I think I was so stunned (as a simple request to move tables seemed very reasonable to me, especially given how many empty tables were available), that I went and sat back down in my chair to process what had just happened. This emphatically rude and unprofessional gentleman then proceeded, in a very animated fashion, to point and complain loudly about me to the waitress standing next to him. He then engaged another member of staff in the same conversation, loudly, shouting down the walkway to one another next to where we were still sitting. The two tables of people next to us, were understandably staring right at us, having had their meals so rudely interrupted, and the entire ordeal was completely humiliating and honestly, quite traumatic. Especially for a socially anxious person, who has a been working hard to overcome a significant phobia of eating in front of others, and has finally been spontaneous and plucked up the courage to attend what is described in Google reviews as a "good restaurant", with "polite, friendly and accommodating staff". Honestly, all he needed to say was "I'm sorry madam, all of our tables are reserved and will be full before you finish your meal". Or, "as you didn't book, I'm afraid this is all we can offer". Or any of the other vast number of possible, proportionate responses available. This behaviour was totally uncalled for, reactive, egotistical and offensive, and I am utterly appalled to think that any service would feel justified in treating their customers this way. I'm not surprised they "need to survive"! If you enjoy being spoken to disrespectfully, being publically dressed down and humiliated, and leaving a place hungry and in tears before you've even so much as ordered a drink, then this is the place for you. Alternatively, you can spend your money at Karen's. Deeply disappointed.
962 Opinions
Beautiful pub with a great atmosphere. Staff were friendly (Jess and Laura) and provided table service. The food was delicious. I had the vegetarian Sunday roast, definitely recommend.
2540 Opinions
Visited today with friends as a large group. The food is spot on, however the service really lets this place down. The welcoming wasn’t brilliant and soon as we sat down within a minute another staff member came over to take drinks order. having not had time to look at any menu.’s, however it wasn’t until we looked at the kids menu they come with a drink so paid £15 for kids drinks we didn’t need to pay for. Staff should have made us aware. When we finally got to order food, I asked why weren’t we informed the kids get drinks with their menu. The response was if they finish their drink, I’ll bring their included drink over! After we had all eaten no one came over to clear the plates for a good 10 minutes. No check in during meal or an offer of more drinks. We eventually gave up and walked over as a whole table to the till to get the bill and pay to leave. With a service staff on the bill (£13) we asked for this to be removed. Paying by card even ask a tip! On leaving we heard the staff moaning to each other “they removed the service charge and left no tip”! If the staff were actually friendly, happy and provided a good service I’d have happily left a tip! Sadly won’t be returning to this branch. This is the reason so many hospitality businesses are failing.