Based on 2.031 opinions finded in 1 websites
Based on 2.031 opinions finded in 1 websites
Nº 1789 in 4016 in Birmingham
Opinions
Staff were friendly and the service was fast. Would definitely go again.
Laura Ward . 2025-03-23
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Wonderful service provided by Gwen. Thank you for making it a lovely experience!
Esron Small . 2025-03-23
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Bit of a kitchen crisis? Very slow service, but staff very apologetic Food mediocre at best Disappointing
Simon Nuttall . 2025-03-21
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The food from the Harvester is pretty standard across the board. Like most places, prices have steadily increased over the years and are probably in line with what you'd expect for this type of restaurant. The service itself at Boldmere, is hit and miss. We have been several times and sometimes you're looked after, other times you are lest searching for staff to order, refill the salad cart, request drinks etc. The overall atmosphere is standard. This place is great if you have an offer or voucher to use, but would probably not come on a weekend when things are usually full price and busier.
Ben Gray . 2025-03-20
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Went to Harvester tonight , 6 adults 2 children, for birthday meal , however they refused to honour the blue light for NHS workers, even though you can use card for up to 6 people, their excuse been well you booked for 8 !!! No one asked for discount on 8 , it was diabolical, so out of principle we left ! Ben the manager was unhelpful, and certainly not a Customer Service person at all ! To top it all , 42 pound for drinks consisting of 1 bottle of Wine , 1 soda water and 3 cokes , still charged for the bottomless coke , even though only 1 glass and a J2O and 1 cocktail ! Disgraceful ! So someone who works for NHS , worked today long day , who's birthday it was ended up upset, embarrassed and had her evening spoilt!
Liv Liv . 2025-03-20
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Best Harvester I've been to, food was amazing. Every meal that came out of their kitchen for us was perfectly cooked. Will definitely go back.
Ang ie . 2025-03-17
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We have just got back from Boldmere Harvester and had a lovely meal, they accommodated 12 of us at short notice 😊 Kirsty was fab and went out her way to make sure we had a great time, thanks!!
Rhian Karolski . 2025-03-14
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Unfortunately today (8/3/25) we've had terrible service whilst visiting. Upon arrival family members were already there, wasn't offered a drink. The 2nd lot of family members turned up and we still had to wait around 10/15 maybe even 20 minutes before we were offered a drink. By this time we were ready to order food as well, I thought the salad bar was meant to topped up all the time? Numerous items empty and no butter for the bread! Food came in a reasonable timeframe. After finishing the food it took an absolute eternity to clear the plates of food, the waitress walked past numerous times, even looked in the direction of the table but for whatever reason wouldn't take the plates. In this time we still hadn't ordered the child's pudding, I had to ask a separate member of staff and also ask her to clear the plates as well. We eventually got the pudding, we asked for the bill and funny enough it was the quickest thing that happened all night until it came to paying the bill, we had to eventually go upto the desk to pay for the bill. Awful service today, not pleased at all.
Daniel Derrington . 2025-03-09
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I enjoyed a delightful Sunday dinner with friends, creating memories and savouring great conversations.
Paul Will (SportingP) . 2025-03-09
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My family took me here for my 60 th birthday,we booked a table for 5.30 pm we were seated straight away ,but there was a chair missing ,we waited but no one came back with a chair ,so we went and found one. . Then no one brought us menus or offered us drinks ! We finally ordered food just before 6 pm ,but by 6 .45 pm we were still waiting for our food , we asked how long and were told it was been plated up , it finally came at 7 .15 ,but our food came out bit by bit ! So my daughter was last to get hers ,I had finished mine ! My grandchildren had school the next day and so they had to leave while we finished eating,not ideal . No apologies from any staff but did reduce our bill ,not sure I want to come back !
Jane Carter . 2025-03-07
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Went there for lunch for two today. Booked table for 1:30. Stood at front waiting to he greeted or seated or anything. Nobody showed up for 15 minutes so went elsewhere. Great job.
Dominic Chesterman . 2025-03-06
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Beth was great Service with a smile Fast Efficient & pleasant Ribs were very tender Chicken good as always Dessert good way to finish with coffee of course Thanks. Atmosphere normally great but today flashing camera lights all through were unpleasant could have been done after lunch service
Susan Welch . 2025-03-04
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We went this for my mums birthday, we had a table of 18 people, the young lady who waited our table was excellent, there’s was a few minor hiccups but we’re sorted out straight away, thanks for a lovely evening
Marie Byrne . 2025-03-04
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I was served today by Gwen,she was excellent. Hope to see her next time am there
Kingsley Nonso . 2025-03-02
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Me and my wife only have the salad bowl (it's just a paid version of the free salad bowl, but a bigger bowl). We were booked to eat at 17:15 on Saturday evening, the place was not busy. Where went up to the salad area there were, already, some items blocked off. So I had the last bit of beetroot (on one side of the bar, and managed to scrape out the last few pieces of herby pasta. There was no grated carrot. I asked a server if any more pasta was available and got a very sharp 'no'. I then (after stewing on this for a moment or two) asked the same question to the duty manager who said she would look into it. I went back before we left and still no replacement pasta. The only other pasta option was covered in pesto, not to everyone's liking (definitely not for me). I know Harvester will claim that they had issues with supplies but that really doesn't wash with me. How difficult is it for their 'chefs' to boil up some pasta and make the dish?
Paul . 2025-02-24
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It was brilliant, food is lovely, great staff
Katarzyna Rybicka - Bomba . 2025-02-23
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Extremely disappointed. We were celebrating our sons birthday, he recommended the harvester in boldmere. We arrived at 6.30pm on 20th February 2025. Not much of a starter menu but we chose what we could. We waited a while for our first course , we finally got them and the breaded mushrooms were still frozen, sent them back which delayed everyone getting their second course. The mains arrived they were not hot but edible just about except my son's chicken was not cooked in the middle it was still pink.my other son who's birthday it was also ordered chips
Brenda Shergold . 2025-02-21
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We often come here for breakfast. It's always spot on with great service. Good food for kids too!
Charlotte Plant . 2025-02-21
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Three meals no starter no dessert very pricey...and the salad coleslaw was off and smelt putrid.
Zaida Ansari . 2025-02-20
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Me and my son's had a lovely meal at harvester and it was my son's birthday so he had a free meal for his birthday, the staff are very friendly good welcome, and we will be definitely going back, it's delicious 😋😋
Pauline Matthews . 2025-02-19
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Thank you for a pleasant experience, the meal was excellent, if you haven’t tried the garlic sauce this is worth having! The service we received from Gwen was very personable and down to earth. A credit to the restaurant.
Dariush Zarrabi . 2025-02-18
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Really good. Only would prefer if people had to use clean plates when doing an Oliver Twist, i.e. going back for more.
David King . 2025-02-18
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60 minutes wait for a cold breakfast. Avoid. This place.
glenn munn . 2025-02-14
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A perfect place for a great meal! The dishes were flavorful and beautifully plated, the staff was welcoming, and the setting was just right for a relaxed evening.
John Kane . 2025-02-13
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Food was lovely but they ran out of chicken halves x
Rosemarie Davis . 2025-02-13
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Food was fabulous, salad bar was super fresh. Gwen who served us was so lovely. Thank you
Claire . 2025-02-12
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Good service from Gwen. she was very friendly and polite and the food was good.
Craig Hollyoake . 2025-02-11
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Good food, Gwen our server was good fun too.
Elijah Chisala . 2025-02-11
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Can’t recommend Kirsty and Millie enough we came in as a group of 20+ for a Xmas do from the fox and they have been nothing but amazing thank you both
Katie bailey . 2025-02-10
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Big shout out to Kirsty and Millie for their great service and helpfulness food was also lovely would recommend
peter bailey . 2025-02-10
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Service was great thank you to Kirsty and Millie for putting up with us as we were a big group.
Amy Ramsey . 2025-02-10
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Millie and Kirsty were amazing.
Mustafa Bekir . 2025-02-10
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Great evening good food Great service
Martin Sprayson . 2025-02-09
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I absolutely loved eating here during my visit to Birmingham. The food was really good, only downside was that service took a while. The food was tasty, and portions were more than enough. We were in twice for dinner and breakfast and wasn’t disappointed at any point. Ambience was good but it was quite busy at dinner time on Friday, which is expected. Pre-booking is advised at peak times. I particularly loved the pork belly, it was perfect. Also appreciated the salad bar, it’s a nice touch.
Ugochi Anuonye . 2025-01-31
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I attended the Harvester with my 3 year old daughter.I had to wait over 10 minutes for a table and this was at 15.30.Staff weren't busy just chatting behind the bar.I had to ask the waitress for the free cryons that she is usually given.We were given a small table by the door not enough room for a pushchair.It was the 28th January so the £8 chicken Tuesday offer was on this was not pointed out to me.I was charged the full price for the signature half rotisserie chicken
Nicky Wootton . 2025-01-28
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Severely short staffed in the bar. Every time I went to the bar for drinks they had no appropriate glasses for required drinks. No one collected any empty glasses from the room we were in . I visited the ladies toilet on 2 occasions throughout the evening and neither toilet had any toilet paper available . I won’t be rushing to visit this pub again 😒
Rachel Luckman . 2025-01-26
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Great Service, always a smile and a can do attitude. Thoroughly recommend.
Gary Phipps . 2025-01-24
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We've been here quite a few times and the food and service are always great Today we were served by Megan and Saffron who were lovely 🙂
Alisha Bains . 2025-01-24
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Lovely evening in the Harvester Boldmere Saffron was amazing great service and a lovely evening was had by all our party. The food and service has really improved over the last 6 months
Sam Wilkins . 2025-01-24
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The food is amazing. I've been here many times and I am never disappointed.
Shirley Hayden . 2025-01-24
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Came for breakfast and the service was amazing by Kelly definitely come again
Gemma Murphy . 2025-01-24
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Had a lovely time at the harvester. Megan did an amazing job and went above and beyond. Nothing was too much trouble.
Claire Redstone . 2025-01-24
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From wen we walked through the door, everything was perfect, food and drinks was amazing, surf and turf yummy and the corn bread yummy 2, excellent service from George high 5 chefs 👍
Tina Babington . 2025-01-23
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I enjoyed the food and family atmosphere. My server Gwen was friendly and helpful.
Novie P . 2025-01-23
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Lovely food. And great service. Gwen was attentive, friendly, helpful and very welcoming. And we wasn't rushed for our table at any time. Glad we came here
Aimee Underwood . 2025-01-20
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Loved the look of the Harvester today, we hadn't been for some years. Lovely new waitress called Gwen who made us feel very welcome. She was attentive without being overbearing. She was very proficient given how new she was. Food was lovely as ever, but the person plating up our food forgot my husband's peas. He just let it go by. Only other gripe was there was no toilet paper in the Ladies at all, and no one really to tell. Overall we enjoyed our visit.
Sarah Davis . 2025-01-20
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I booked a table here last night for my wife's birthday party of 4 I must say it was absolutely horrendous , we got there for 7:15pm we placed our drink orders around 7: 20 pm 40 minutes later I had to walk up to the bar at 8pm to find out where our drinks was there was nobody serving at the bar but I noticed our drinks was just sat on a drinks plate on the bar so.i got them and brought them over to our table they was sat there that long the ice had melted , around 8 : 15 pm a young black waitress ( forgive me don't know her name ) look like she did not even want to be there, asked us if want we wanted to order when we placed Our order she turned around and said we couldn't order that because there was no food in stock which after nearly 1 hour sat there so i asked to see the manager ( Ben I think) he came over and said we can order the food we wanted so we did in the meantime they gave us 4 bowls so we could get some salad , wow what can I say it was horrendously shocking I will.put video up of what I seen (sauce area) we came back to our table food (3 plates of trio of chicken) arrived very quickly we was surprised, so we got stuck into it next thing you know I felt a weird sensation in my mouth I spat the food out into a tissue and it was raw chicken 3 plates of raw chicken breast 9 breast in total I got up and seen the manager (ben) I asked him could he come over to the table as we have been served raw chicken he quickly came over and acknowledged the the chicken was raw in the middle in all the pieces of chicken breast (9 in total ) he did apologise but he was very reluctant to apologise but he did , he asked do we want anything else we all declined the 4 of us, we came back home and I got up through the night and I was literally vomiting 🤢 I have called my doctor surgery this morning to get an appointment if I find out from the doctor that I have food poisoning from the chicken that I had eaten before I noticed it was raw I am going seek legal advice for compensation because the service you provided and the experience that we had in your restaurant and the food that you served is absolutely unforgivable you literally can kill people with the raw chicken you served I did notice Ben (manager) I think call 1 of the chef out of the kitchen and he must of had a word with him , the biggest regret that I have was not getting video footage of the raw food that we was served as I did record the sauce area ( disgusting) as I was appauled ,....once again thankyou for ruining my wife birthday meal I will not be back again and if the raw chicken that I did eat before I realised it was raw has anything to do with the vomiting I had most of the night and this morning as I have even writing this review I will be seeking legal advice for compensation.... I would advise the people who own the harvester to employ people who want to work with a smile because if I'm honest no one person who was serving us including Ben look like they did not want to be there ......
John M . 2025-01-16
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Disappointed that the GM lied to us when being seated, saying the only available table was the table by the front door which is notoriously cold and draughty! Said it was that table or a table in the bar as all the tables were full. Miraculously found an alternative table when challenged, incidentally there were at least 4 empty tables in the restaurant when we went through. The meal and service was good apart from this. Note of reply: we were 10 minutes late not 15, and this was due to temporary lights on Clifton Road that we were unaware of.
Debbie Brown . 2025-01-16
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Me and my mother came to the restaurant last night and it was a warm friendly atmosphere, great food and a the staff were all brilliant. Our server was called Joe, he was a very nice young man and made us feel very welcome. Our chefs was luke and stuart who are great cooks, i managed to get the names of rachel & meg😁.We will 100% be visiting again so until then keep up the great work guys👍
Craig Matthews . 2025-01-10
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Lovely lunch our server kelly was very polite and helpful looking forward to coming back
Debbie Evans . 2025-01-08
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Service is shocking. No staff on bar, myself and another couple had to find someone. Pub freezing cold. Pub quiet. Please sort your service out. Rude female on bar, saying there's no napkins on your table due to it being a bar table. Yes I understand this Phoebe but all your table boxes are empty, with no napkins in. Had to collect own knife and forks. Then the young lady stood behind bar laughing. Unacceptable!!!! Food may ibsay is great. Shame it's let down with front of house staff.
Karen Carr . 2025-01-04
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Young chap welcomed us showed us to a table , young girl took our order my freind asked for different rolls and some pineapple waitress sorted both out for her , meal was hot and very nice salad bowl was plentyful
Margaret Goby . 2024-12-27
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Busy but pleasant staff and good food
Peter Franklin . 2024-12-23
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Friendly staff, wonderful atmosphere and really enjoyed the food.
Julie Camps . 2024-12-21
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We booked a table for nearly 50 of us and from the moment we booked right to the point of leaving the restaurant on the evening, the service we recieved was exceptional. Megan was so professional, helpful and so patient with everyone. She is an absolute joy and harvester and M&B should be very proud to have her working for you. The food was delicious so compliments to the chef. Also the supervisior kelly was amazing and her and Megan work fantastic as a team together. I highly recommend harvester and will definitely be arranging another big group booking for next Christmas. Massive thank you and happy birthday to Megan u are wonderful
Charlene Walker . 2024-12-20
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Amazing staff for our Christmas meal, big special shout out to Megan who absolute smashed it out the park with customer service and was lovely!!!
Hannah Muxlow . 2024-12-20
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A great night. Went out for a party. 45 of us and Megan and Kelly were amazing. The food was cooked perfect and the drinks were flowing. Thankyou
Karen Walker . 2024-12-20
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The staff are friendly, polite and attentive. Food needs improvement. The hamburgers are very delicious and the fish steak is also good ,but 2 of the 3 steaks were burnt, bitter, too dry, chewy and unseasoned, a waste of a wonderful place and 100 point staff
Cho Ki Cheung . 2024-12-18
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Really lovely morning having breakfast with Santa - The staff were great very enthusiastic with the kids and patient and quick to serve the food and in the Christmas spirit, helping to chat about santa with my son, which on its own was a great morning anyway but also having a Santa experience for no extra cost was brilliant. It was a whole lovely Christmassy experience with a Mrs Santa as well who was great she came chatted with the kids ask them about Christmas and then took us round to a lovely little grotto with a very authentic santa. They both had plenty of time for us, to ask questions take pictures etc. Bloody brilliant! Have been telling everyone they need to go
Jack Hardwick . 2024-12-17
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Good food great staff and atmosphere
Kim Treacher . 2024-12-10
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Rachael our waitress was absolutely amazing, professional friendly and very knowledgeable we couldn’t have asked for better service. Food came promptly and looked very appealing. It was delicious and we thoroughly enjoyed our visit
Alison Doswell . 2024-12-03
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Always nice and clean. Had to move tables as we were in front of the door and it was cold every time it opened. Waitress cleared another table for us which was great but not sure she was in the best of moods. Always have to remember to ask for the chips not to be pre salted. I think it may be wise to ask the customer if they would like their chips pre salted as not everyone likes salt and although it may say seasoned chips on the menu (can’t actually remember) the first time we had them with our meal (when we were unaware) they came very salty indeed and my husband who has a brain injury cant eat salted food so was a waste.
Caroline Tooze . 2024-11-29
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I was totally disgusted and totally confused as to why we were turned away from the Harvester restaurant. 2 adults and 3 children. arrived at 11:38am. on 17/08/17 for family lunch before going cinema. Was greeted by a female middle-aged member of staff with glasses. we asked for a table for five. She first asked if we were there for breakfast or lunch? We replied Lunch as we knew we were too late for breakfast. She replied that we were running a bit behind today and asked us to come back in 25 min. Told us to go shopping. Well, 1st off, we didn't want to go shopping. 2nd go shopping were. Boldmere aint exactly the Bullring, is it... We started to leave when she said she would sort us a table right by the main door. I said I didn't want a table by the door because of the draft and cigarette smoke / smell. She replied, "You dont get a draft anymore as the door opens sideways now?? She seemed very put out that I refused that table. I didn't like her attitude, and her customer care needs improving a lot. I told her we would leave it and not return. Surely we could have sat down inside or even outside in the garden seating area, It wasn't that busy. We could have ordered a had a drink and waited the 25 minutes, instead we were sent away to do some shopping. so we took our business elsewhere message to management, your staff need more training & you need to be held responsible for your stuff actions. Turning Away paying customers and guests is not going to earn your business a profit, in future I'll start looking elsewhere before considering revisiting the Harvester Visited again in November 2024. Food was very good, and service was also a massive improvement from previous visits. There has been a big refurbishment. We did have a small issue with a very dirty glass that had lipstick on the rim, and when complained, it was changed but offered nothing else as a way of an apology. The price for food has increased. My steak in my mixed grill. Was very fatty. A child broke a bowl at the salade area which was left there on the floor for 1 & half until it was cleaned up. Male toilets are still disgusting with a urinal leaking all over the floor
Joseph O'Conlon . 2024-11-28
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Fantastic venue, excellent service,delicious meals,great atmosphere. Value for money
Steve Fifield . 2024-11-28
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Out with the Wayne Rooney badminton club for our Xmas meal, excellent service from Demi who was delightful. Food was great and well presented.
Steve Phillips . 2024-11-26
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Quiet today but good ok. No butter for my bread roll but that wasn’t really an issue. Food was good - good portions and served quickly.
Derek Rhind . 2024-11-23
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Great choice of food in a comfortable environment- Rachael was great , nothing was too much trouble for her .
Mark Seal . 2024-11-23
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Demi was the perfect server - looked me and my friend attentively and with a smile. Thank you!!
Doodvid . 2024-11-19
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Topping on my friend's burger was cold and my fully loaded chips also was cold ,seems the food sat while the steak was resting, waitress tried denying the burger topping was cold even though I watched my friend feel it all over and he look disappointed ,only gave 2 stars because the steak was cooked OK medium how I asked.
karl I . 2024-11-18
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Food and service were both great. Rachael, who served us, was lovely (very friendly and accommodating.
Nicola Tucker . 2024-11-17
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Thankyou so much to Sanya who was extremely cheerful and upbeat on a drizzly November day. Excellent service x
Katherine . 2024-11-16
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Been years since we last played in the harvester. And we thoroughly enjoyed the experience. Our server Ben was absolutely brilliant. And Sanya the previous evening was just as good.
Jim Stockley . 2024-11-16
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Visted for lunch. Demi served us she was very friendly and made sure my allergies were noted. Thank you Demi ! 😊
Bethy_boo_xo x . 2024-11-15
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Our first time visiting. The Service and Food were fantastic! We loved it! Our server Kirsty was friendly and really helpful. Compliments to the chef too! Our kids loved it too. We will be returning again and again!
Design Jobber . 2024-11-14
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Food was great and reasonably priced. Our server Millie-Rose was very smiley and happy to help in any way. Would eat here again if ever in the area.
Angus Saul . 2024-11-13
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Good service. Food good. Staff lovely
Kaye Marie (Kookie) . 2024-11-13
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Service on our visit was excellent, just popped in for a quick lunch, so only wanted a basic meal. Scampi & chips & chicken flatbread & chips. Both cooked very well, just right. Salad bar was ok too, though the bread rolls didn't seem very fresh, hard & bland tasting. Good range of drinks. Would visit again if passing and wanted something to tide us over until tea.
Paul Hobbs . 2024-11-12
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Enjoyable experience. Food is overpriced and just standard but salad bar makes up for it and unlimited drinks. Nice choices for vegetarians.
SAB . 2024-11-12
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A perfect way to enjoy a lovely lunch. Very enjoyable and fantastic food.
Tracey Morahan . 2024-11-12
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Booked a table for 12 people two weeks before . When I got there no table had been allocated. Given th choice of a long one or separate tables on a raised area. Menus left in a pile at end of table. Came to take food order before drinks. No menus brought back for sweets. Waited an hour as it was a reunion. But then one of the guests had to get up and find a waitress . No one came to ask if we needed more drinks . Had to search for some one for the bill . Brought to us before I had a chance to present a voucher for a percentage of bill. Not be using again for our annual reunion
chris davies . 2024-11-11
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We were a party of 13 and the service was excellent from start to finish, the staff were friendly and polite, and worked very hard. The food was lovely and we were all served at the same time. Will definitely come back
Stephen Comley . 2024-11-09
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Lovely meal. Great service our waiter Joe was amazing, really friendly and helpful.
Nikki farrell . 2024-11-09
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The food was excellent and the staff are friendly.
Trevor Walls . 2024-11-07
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Just had lunch at the Harvester boldmere, and we were served by a lovely waitress called Demi. Thanks, Demi 😊
Duelcoot . 2024-11-05
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Demi was very helpful! Quick service! Friendly staff. Lovely food as always!
Sophie Hobbis . 2024-11-03
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Had the mixed grill here was lovely,Demi was an exceptional server and very lovely and welcoming
Kyle Baker . 2024-11-03
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Lindsey was our waitress. The staff made my son's birthday truly memorable. Wonderful. Thank you 😊
C H . 2024-11-02
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Met up here with some old friends and had a lovely evening…..Demi was our waitress and was lovely and friendly and very welcoming.
Julie Regan . 2024-11-01
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Sanya was attentive, polite and gave great service throughout
Kerry Molloy . 2024-10-31
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Food was really nice and Sanya our server was lovely. Very friendly and polite ☺️
Courtney May Astbury . 2024-10-31
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Great place. Sanya was a pleasant server. Food, service and atmosphere was first class.
dino masters . 2024-10-29
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Sanya was a great hostess. She made our time here very enjoyable and we look forward to returning!
Seymour McConnell . 2024-10-29
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Great food and service from Kelly was amazing!
Rachel Gately . 2024-10-28
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Went for breakfast at Boldmere harvester and wasn't disappointed. We were looked after by Rachel aka Gretel, she was very accommodating, had a smile on her face and welcomed us. Food was good. Coffee was hot. Thanks
Lee . 2024-10-26
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Rachael was a great host from the moment we walked in, the pirate outfit was definitely a winner and the food was great as always
Emily Stone . 2024-10-26
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Served by Rachael so friendly and polite, fully embraced the Halloween theme and was in fancy dress . Thanks for a great breakfast 😀
David Ball . 2024-10-26
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Great Breakfast and friendly service from Rachael Will definitely be returning
Ian Mockett . 2024-10-26
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We have enjoyed a harvester breakfast after walking in Sutton Park. There are lots of alternatives that we could go to but the food at boldmere is quality that is freshly cooked to order. Rachael served us with a smile and ensured everything was spot on, thank you.
Alan Ohren . 2024-10-26
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Food was really nice better than it used to be.
Debra Braham . 2024-10-25
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Heads up for a great quiz night at the Harvester on a Tuesday night, with Nigel and the crew.
Robert Middleton . 2024-10-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Oh dear! My partner and myself went for breakfast this morning (Sunday 16th). Booked for 10.40. When we arrived hungry were told there was no bacon... We struggled to find a table that had been cleared?! When we went to get our food folk were waiting for sausages. A lady said the ones that were there were barely warm. When a fe did arrive they were swimming in oil. The food looked very limited. No black pudding, the beans and tomatoes we in far too much sauce/juice hash browns soggy. One of the staff was stood there making paper serviettes look pretty whilst customers waited for food?! My partner who never complains said the coffee was stewed. No pepper on our table or lemon available for my drink. Our experience at best - WOEFUL! This was such a shock as I had breakfast there with a friend for the first time a few weeks before. It was fabulous (and I told the manager this and I raved about it to my partner and friend). I couldn't wait to return... However today, I was embarrassed..(egg on my face)! Carveries have also been very good indeed. Come on Toby. I will give you the benefit of the doubt this time. You clearly had a bad morning but someone could have gone to Tesco/wherever nearby to purchase bacon. Bottom line; You need to do soooo much better. There's nothing wrong with your customers hard earned cash. If this becomes a regular occurrence it won't be good for your reputation.