Hardys Bistro in Northumberland

Last minute booking and did not disappoint. Fairly quiet when we arrived but got a bit busier. Shaun the barman was an excellent host and gave lots of good info on places to go and places to eat. Reasonably priced. Would certainly make a return visit.

Had an unappetising club sandwich made with thin cheap brown bread, the chicken was boiled to death and had no taste at all. I gave the chicken to my husband to soak in the gravy of his chicken pie. How can anybody mess up making a sandwich? I noticed the couple beside us had ordered sandwiches which were on good quality brown bloomer bread which is what I had ordered as stated on the menu. I asked staff member why I had below standard bread for my sandwich whereas the couple had decent bloomer bread. She apologised and that was it. When it came to paying, I was given the bill with an opportunity to add a gratuity. I informed the same staff member that I was not happy with the meal, and therefore would not be leaving a tip. She then replied that I had eaten everything and she could not give me money off. I did not want any money off the meal, just wanted to know why the difference in bread, seeing all sandwiches were the same price. I was offended by her remark. I have never asked for money off a meal, ever. I thanked her for the insult and walked out. I would never set foot in Hardy's Bistro again. The décor is lovely, the food and staff are not.

Been re decorated... Really good... Great ambience

Charging customers 10% service charge to get a pint at the bar is ridiculous

We’ve been twice here Customer service was good Coffee is good Chicken Wrap definitely can be improved Toilets were clean.

A bit of a wait but well worth it great value

Came in for Sunday lunch and best part of the experience was leaving. Not much meat, no mashed potato only roasties and hardly any veg so had to ask for extra. I had cauliflower but no broccoli on my plate, kids had broccoli but no cauliflower and my partner only had 1 tiny carrot. Very strange. Although there was an abundance of sugar snap peas (on a Sunday lunch??). Avoid at all costs.

Lovely place for a Sunday lunch, lovely staff and atmosphere.

Don’t know how this place is still open, visited yesterday for 4 Sundays Lunches, all meat was raw not even cooked, blood all over the plate they never got eaten, waste of £44 would defiantly not recommend

Lunch. Shockingly bad. Waited ages for food to arrive and when it did warm food was cold. Kids cheesy tomato pasta had no cheese, a peppery tomato sauce no kid would like with linguine, not pasta shapes they can easily eat. Adult BBQ chicken and cheese sandwich came without cheese. Avoid!

A short stop to rest and fortify ourselves with a drink

Poor menu but only wanted a snack. However, chosen Tuna 'hadnt come in!' . Second choice of Club sandwich was was worst ever experienced. Lumpy chicken, cold floppy bacon, and the toasted bloomer was not bloomer and not toasted. Nice place, pleasant staff, but busy and did not not come near us again nor express any interest in whether food was OK! We were just glad to leave with food mostly uneaten. Expressed all of the above when coming to pay but full price taken on card .... no cash acceptable or I would have made my own adjustment. Disappointing first impression of Alnwick but it got better!

Popped in for quick bite at lunch not having been before. We were only people there which should have rung alarm bells. Served at table quickly but had a fair wait for food to arrive. Sandwich was supposed to be BBQ chicken & cheese. Where was the cheese? The chicken was lumps of chicken slathered in a revolting bottle type BBQ sauce which managed to taste like a sweet vinegar - pretty awful on shop bread. Chips were ok but please leave off the salt and allow customer to add to taste - too much for me. There was no ambience- plenty of chatting staff - and when we went to pay found a sign saying card payments only - as I had the cash out ready this should have been made clear from the start - very poor communication. Had cause to use restroom before leaving and found path coveted with dust sheet as decorating appears to be in progress. Couldn't get up steps to ladies so popped into disabled loo - it was dirty!!! Final nail in the coffin of a very poor visit. Will not be going again and would not recommend.

Soup and sandwich for lunch. Sliced white bread that was stale. Soup had the odd unidentifiable white lump in (it was carrot and coriander soup!). My chicken sandwich had bones in.

Popped in for a quick lunch. A lovely waitress served me; order arrived within a few minutes (sandwich, salad and G&T). Excellent.

Burnt coffee and overly sweet lomonade. Smelt very strange and the staff we too busy talking to each other

Not really a bistro! Options were a basic sandwich with either soup, chips or salad. That was it! The staff were friendly and were doing a good job, but they only had to serve a sandwich with a drink so I'd hope so!

Very well run Bistro situated in a beautiful building. The food on offer was to a high standard and service very good too. Well behaved dogs allowed too.

I don’t like to leave negative reviews of restaurants as I know that waitstaff and line chefs are overworked and underpaid, but our experience at Hardy’s Bistro was so memorably bad, there’s nothing good I can say about it. The member of staff who was waiting on our table kept giving us the stink eye throughout our time there - not sure whether it was because we were the only family with a toddler there or because I was the only Indian person there. It took close to 40 minutes to actually get the food we had ordered because they brought out somebody else’s order to us in the meantime. No apology was ever issued. We ordered two toasted sandwiches, one in a baguette and the other with white bloomer. What we got was one cold limp sandwich on cheap supermarket white bread that had never seen a pan or a toaster, and the other where the baguette had clearly been baked from a pack of part baked baguettes and the filling shoved in afterwards because the bread was warm while the filing was cold. When I asked for a glass of water, I was given foul tasting room temperature water in a massive pint glass. Please don’t go to this place, there are loads of other restaurants that deserve your money instead.

We ordered a basic lunch from the bar and had our drinks. Although there was only one table occupied we still hadn't been served after 35 minutes. When I asked about it was told our chit had got stuck behind another one and so the kitchen did not know about our order. Unacceptable so we got our money back minus drinks and left. The place has a down at heel feel.

Hardys Bistro. Comfortable lounge with soft furnishings. Nice restful place to enjoy a drink. Tuna mayo cheese sandwich was basic but chips were hot and enough for two to share.

The food is awful and expensive-Please avoid

My fish and chips was truly truly awful. Overcooked and undercooked at the same time. Cold hard peas, soggy strange chips and battered fish which was mainly dark brown batter with a hollow cente and hardly any fish. On arriving we were told to pick up the menus ourselves...not a good sign. On a good note they did acknowledge the bad food (although still tried to charge me for it) and the bistro has a nice, comfortable ambience.

Very poor service. Paid for drinks and left. Lacking atmosphere. I'm sure food would have been lovely if we ever got to taste it !

Wonderful cheese plate and lamb dish. Great feeling to the place