Hard Rock Cafe Oxford Street in City of London, Westminster

The location is good. The atmosphere and decor is good. There was live music and they were great. That is the good. The bad is the service was abysmal. We wound up having to go to the bar to get our drinks because no one was coming to the table and it wasn’t terribly busy. Our food was hit or miss. The chicken app was good. I had the feathered beef and it was nice. But my partner had the classic burger and it was mediocre. He also waited a while to get any condiments for it. They weren’t brought out with his meal. We did get a deal on Open Table for 50% off which was great- because we paid full price for the experience I would have been even less thrilled. I wouldn’t go back to eat but maybe for a drink to listen to a band.

We had a fantastic afternoon tea which was really different to a traditional one. We thoroughly enjoyed trying everything on the menu. The chef's team had presented it beautifully with attention to detail and everything tasted delicious. The staff were excellent and we were very well looked after. We had the bottomless sparkling afternoon tea and my friend had alcohol free cocktails instead of Prosecco; our glasses were never empty. We loved the use of the robot. Do let them know if you are celebrating a birthday. It was my friends and they made a special effort which made it really unique. The Sound Café is an amazing venue with lots of photo opportunities. Overall, we were very impressed and will definitely be returning.

My friend and I booked for 2:30pm on a Saturday and was served instantly and even when we had yet to decide our food choice, the lovely Ahmed showed patience and remained attentive until we were ready to order. We were on a bottomless brunch and again,’there was no lack of attention: even a birthday surprise! Well recommended and I hope you are served by Ahmed! 5* service!

I was brought a bottomless afternoon tea for my birthday. We arrived thinking this looks familiar and turns out it used to be the old Hard Rock Cafe we had bottomless brunch there a few years back and loved it. Our waitress was lovely and she never allowed my Prosecco to get near the bottom, the menu for the bottomless tea didn’t have things I would normally eat, I am extremely fussy and that’s my problem but it stated it come with macaroni cheese toasted sandwiches and was happy to be having that but when it arrived it had dry penne pasta & not macaroni cheese inside with just some bread with melted cheese on top. However me and my husband enjoyed our time laughing and talking child free and even enjoyed watching the little waiter robots, did think there was going to be music on the stage as a drum set was on view but believe that happens later in the day but all round we enjoyed our visit,

Juliana was amazing! Thank you fantastic service , she is a credit to the Sound Cafe ! We will becoming back asap the service wa amazing

It was a great brunch and Melissa our server was amazing. The staff were really attentive and the food choice was good. Great afternoon.

This spot has a lovely range of food and a good atmosphere would highly recommend. Melissa served us and was brilliant filling up drinks and serving food

Really enjoy this place and service from Melissa. Good food and bottomless brunch. We had pulled pork was lovely and tasty

Dmytro was a fanatic server, and was incredibly helpful with our son’s dietary requirements. The food was delicious, the music was great and the atmosphere was excellent. Will definitely be coming back!

VERY disappointed with voucher-paid bottomless brunch. Had been 3 or 4 times previously when it was the Hard Rock Cafe - had kept returning because food, service and atmosphere was consistently good. Now, all three aspects have dipped dismally. Displays boring and uninteresting. No atmosphere...

What fantastic service from Leo at the Bottomless Brunch. The food is fab but it’s the service that really makes this gem of a venue stand out. Leo was attentive with the drinks and food. Great to have entertainment going on also. One tiny thing...

A great place for lunch with girls. We loved the food and vegan range. Good food and great service and cocktails by Victor!

Came for a bottomless brunch. Fantastic food and definitely weren't left dry on the Prosecco!!! Our waitress Melissa was really attentive .. a really good afternoon with friends 🧡

Service was very quick almost immediately tended to by the bartender Victor. He got my drinks to me nice and fast with a fantastic Boulevardier

What a great spot this is for some excellent food and all the sport you need. So well looked after by Victor. Service was outstanding. Thank you.

Great wings, great atmosphere. Melissa was awesome :) would highly recommend. They automated robot servers are cute, scratch the ears!

Was good! Food was really amazing drinks were alright would have thought the music selection. Would be a bit better but the decor is nice and you have cat robots deliver your food which is an experience. Also gave us our deserts to take away...

We went to the drag brunch and had the most amazing time. The service was exceptional with Dmytro looking after us throughout our bottomless brunch. He regularly topped us with drinks and couldn't be more attentive enough. The bottomless brunch itself is definitely worth the...

AMAZING! With a capital A! Allene and Anna were absolutely amazing! Absolute fabulous service..Kept our drinks cold and topped up the whole time. Our 10 year old daughter loved the robot who brought us our food. We have prosecco which was of the best quality...

Had the best time on our bottomless brunch! Leo is the best server & kept our glass full and well topped up! Ask for Leo as your waiter for the best time!

Fab food, environment plus a sneak peak listening to Debbie Sledge. Excellent service from Melissa, very attentive, thank you

This place is great. Nice food and every member of staff is so attentive. Leo is amazing and always made sure our glass was topped up. Bottomless brunch is great and well worth it. They have robots deliver your food to the table which is...

The barman Victor was very friendly and helpful even though i came before they even opened. Happily acknowledged my request served with the beautiful drink.

A great, atmospheric place with great service. I'll start with the music crew who made our time pleasant. Wonderful songs, great playing and the singer's wonderful vocals made the wait for the food pass quickly and pleasantly. The food was prepared by chef Ludwik and...

Beautiful place, stunning atmosphere, with live music. The singer was great, very talented with a huge repertory of amazing songs. From the moment you step inside, the ambient , the music the beautiful smell, create an immersive experience; elevating your dining to a symphony of...

Went to Motown memoirs for family birthday celebration. What a fabulous time we had. Fantastic music. Talented singers ! The staff are amazing. My daughter felt faint when we were leaving. The staff were brilliant and helped her and were so kind. Our waiter was...

Ludwik Chef made amazing food. Everything was amazing. The best food ❤️ Beautiful place and excellent staff.

Dinner at the Sound Cafe was absolutely amazing. The entertainment was fantastic, fabulous and SO much FUN. 90’s and 00’s music, the performances were outstanding, great mix of tunes. Food and service 1st class, definitely recommend and have already booked another dinner date. The 50%...

Very good food prepared by the phenomenal chef Ludwik. Very nice and polite service by Josua. I recommend it 100%. I would love to come back there again..

The atmosphere in the sound was excellent as always. Our waiter Leo was amazing he was so responsive and had a great sense of humor! Thank you for a lovely experience!

What a great night with some amazing friends. It was my first time in London and the place we decided to eat was chosen by one of our friend. The food was delicious. I ordered Caesar salad with some grilled chicken and asked our waiter...

Fabulous! Food and service was excellent- would definitely recommend Not over expensive and really good food - great waiter was very friendly and helpful - Leo - thank you

Amazing time and had a lovely meal. Our waiter victor was very friendly and helpful. Would reccomenf

Had a great bottomless brunch experience here. The server Dario was very friendly and welcoming as soon as he came over after we had been seated. Got us our first glass of fizz within a few minutes, then made sure to keep us topped up...

Amazing food and service! Camilla was AMAZING, so attentive, warming and friendly! Our drinks were were never empty! X

Great experience as always. Melissa made our experience unique, very careful and always smiling. Our family enjoyed it as well. We will be back soon.

We have been here many times. Recently, Dario has been our waiter on 2 ocoasions. He was amazing, honestly the best service we have had anywhere for such a long time! Also Vadim, thd Manager was really nice too. We truly 100 recommend the Sound...

Excellent service from Melissa and manager Allene was very welcoming and helpful. Smily, attentive and saw to all our needs. The food was really good, particularly the nachos

Hats off to Dario. He is the absolute the best. 💯 He was so attentive, professional and an absolute asset to Sound Cafe. We had the nicest time. Again thanks to Dario.

Great food. Great service. Dario was an exceptional server. Overall great experience. A great experience with our family and happy we came. We will come back.

Just a great place. Had a voucher for bottomless brunch here, service was top notch. Food was excellent. Service was superb. We upgraded for some cocktails and our waiter was always asking us what the next drink we wanted was. Just a nice touch so...

Fabulous service from Camila Starters came 10 mins apart. Unfortunately food was a let down...prawn cocktail short of mayo, tacos lacked salsa, burger cremated and steak disappointing. They did kindly give us a sundae to share on the house. Asked to leave dining area despite...

Very average. Expected better. Food was not best didn’t really wow me. It was a standard burger you get somewhere but charged £19 for it. Presentation of food was nothing like it appeared on the website. Service was really poor. But I also think they...

Had an excellent brunch with family and friends melissa was great kept us topped up rhe whole time with lots of prosecco food was fantastic

I had taken my mum, to the theatre and decided to bring her to the Sound Cafe,for some dinner.I also had a £50 yum discount on the Fork website , so I booked my table through them. I’d been a few times before and the...

We came for afternoon tea and it was amazing something different and we will definitely be back Melissa was our host and she was the best very hospitable and made us feel welcome! Amazing Lady

We have had numerous visits to Sound Cafe this year and coming at Christmas is extra special :) Melissa was looking after us and she was fabulous! Our glasses were never empty and nothing was too much, fantastic experience and we will 100% be back

Henry and Kaleb were very polite and the food is great (fish and chips, shrimps and so on). The place and the music is good. It worths the visit.

Excellent service, superb waitress! Would recommend to all! Make sure you book yourselves in! Atmosphere really good.

Melissa has been an unbelievable waitress who totally understands what you need. She has been an important person for experience who obviously knows what experiences you need. 😁👍

Food and attention was very good specially Henry and Kaleb that make our time very nice. I will definitely back in the future

I came here I had a lovely time henry and kaleb were extremely helpful. I recommend them to anyone visiting. We to promote them

Good food, great service and awesome music as well as being served by a robot! Really enjoyed the vibe and staff as well as the great choice of food and drinks.

Dario was an amazing attentive host, drinks and food were fast flowing and the drag queens were a massive and welcome surprise!

Had bottomless brunch here with my son. Food absolutely amazing. I had prosecco and my son had red wine, glasses refilled regularly. Staff very friendly and kind, can't wait to return. Thank you.

Best place to go in London for a bottomless brunch great value for money. Staff are very helpful entertainment on a Sunday lunch time are brilliant

Henry and Kaleb absolute stars! Beautiful people, great barmen lots of fun! Nightly recommend. These two guys really looked after us

Bottomless brunch deal, the food was very good for a set menu deal , the entertainment was a scream and the service from our waitress ( Miami girl whose name escapes me ) was superb. Well wirth a visit and we will all go back.

We had a really lovely time in Sound, excellent drinks. A very special mention to Hugo( Benfica and a waterlogged pitch in the 1970s 🙂,) & the cocktail waiter( Arsenal fan). Really looked after us , thank you.

We have been there a number of times when it was the Hard Rock and it was excellent. We went there yesterday it was difficult to understand what was included and what wasn't. Despite Guinness being available on draught and draught beers were included in...

Leo and Allene were fantastic hosts, kept our drinks full throughout the whole bottomless brunch and the food was amazing too! Not forgetting I accidentally booked a couples brunch with a drag do, which was great entertainment too!

We went for my son’s birthday & he was made feel special. We enjoyed live music and performances. Lovely Ambience, friendly staff.

Fantastic brunch venue on a cold December Saturday. Great service from Leo, great drinks and great food

Our host was the very lovely and attentive Rosemary, she was exceptional and looked after us with great customer service.

Fabulous lunch celebrating my hubby’s birthday. Great ambience, food tasty and loved the robot waiters, Camilla was a lovely, friendly and happy waitress. Will definitely go again. And fab as Liverpool fc we’re playing so hubby was over the moon, lol! Portion sizes were very...

Amazing food amazing cocktails and the waiter Leo was fantastic , he made sure our drinks were sorted and we even had the robot deliver our deserts 10 out of 10 for everything

My friend and I dined here on a Groupon deal, 2 courses and unlimited prosecco. We were looked after by Camilla who was great. She was attentive, funny and very pleasant. We had such a great afternoon we stayed for cocktails!

Served by the lovely Leo, he’s so enthusiastic and was great to chat with! A lovely afternoon with a great bottomless brunch :)

Lovely service, thank you Dario! Went for bottomless afternoon tea and the drinks were definitely bottomless! The food was OK but everything else was wonderful, overall good experience 😊

We went today and were served by Victor, had an amazing evening. Victor was very polite and respectful, he's a credit to the company. He made us feel like valued customers, we will definitely be coming back.

Leo was an amazing, funny and professional waiter. He made my evening! The food, especially the steak was lovely! Highly recommend! Thank you :))

This place is outstanding. The décor, the food, the Drinks but most of all the Service. This was one to one person and that person is Josh. He was OUTSTANDING, he couldn't do enough. He ensured we always had a drink ensured we had all...

Delicious afternoon tea. Dario is so friendly and lovely! Thank you for making our afternoon tea so memorable.

My review is only because our waiter, DARIO, our first time here, with a buyagift voucher, we didn’t know what to do or expect, on arrival the receptionist didn’t smile, he look tired and make me feel uncomfortable to ask questions, but as soon as...

You know how it goes, bottomless brunch gets very unruly. Despite our antics, Dmytro was a class act and kept us topped up throughout, can't recommend enough!

Great service! Melisa was great, away on top of filling our glasses whenever it was down, very friendly and she made the experience that much better. The drag show was amazing, funny, interactive and played great songs.

Booked this on a groupon voucher, before travelling back north after weekend with friends . 5 Star service from Melissa, with a fabulous atmosphere and entertainment. If you are looking for an afternoon with a twist , this is the place to be. Food was...

Absolutely brilliant! Our server Mellissa was amazing. Nothing was too much trouble, food good and entertainment excellent and hilarious

Had an amazing outstanding Drag Brunch atThe Sound Cafe, Great Cumberland Place. Dmytro gave us 1st Class Service, made our Brunch extra special.

One of the best places to go for dinner and music in London! The food is amazing and I can’t recommend it enough! Must go place in London

Had an incredible experience thanks to Rafael that was the kindest person ever. He took care of use in the best way. We went for my friend birthday and we felt really taken care of. Will come back, thank you rafael

We had the best time. Dmytro was absurdly fabulous, and we had the best time and he looked after us and took the best care when we had bottom less drinks. Many thanks Dmytro

Melissa was a great server and made sure we were okay and kept checking in. She made our visit unforgettable and went above and beyond! Thank you Melissa for making our visit amazing!!

Melissa was the best waitress! She is very friendly and welcoming and kept us topped up on our bottomless Prosecco! Amazing service thank you Melissa for making our experience a great one!

Melissa was very attentive and could not do enough making my friends birthday a good memory. Food was amazing as well as the drinks

Great service lovely friendly staff Melissa was amazing ❤️ Super friendly couldn’t help enough ⭐️⭐️⭐️⭐️⭐️

Great food and awesome drinks. The service from Melissa was outstanding ahe was attentive, slick and friendly.

Excellent afternoon with a friend with brilliant service. Josh was provided very good service. Will definitely recommend this venue

jessica was amazing, good service kept checking up on us let us know about all the options for drinks. Couldn’t have asked for more!❤️

Melissa was the best waitress (along with the robots!) Really great place to go for lunch, would recommend!

We had a lovely time at the sound cafe. The food was delicious, and our server Melissa was nothing but attentive. She always made sure we were okay and topped up with plenty of Prosecco. We had a great time and will definitely come again....

Went for brunch with my mother, the food was delightful and the service from Melissa was amazing, continued to check up on us and in general the whole place was very accommodating and understanding of my mother’s gluten allergy and catered to it well

The bottomless brunch was great. Our waiter, Rafael, was the best, continually topping up our Prosecco glasses. The food was better than expected and the atmosphere was spot on, there was lively music but in the background so you could still have conversations. We would...

A very nice place, kind stuff, the service was great and also the food. The dishes are big and the environment is very goid

Bottomless brunch Amazing server Dario, he really looked after us. Bubbles were flowing and food was lovely.

I went for lunch with my sister last Friday. We both suffered terrible food poisoning as a result of eating the burger (which we'd been told was previously frozen). We were up all night with severe pain , upset stomach and sickness and felt unwell...

Great service thank you Rafael x kept topping up drinks and very attentive and professional. He’s also very handsome and charming

Sound is a great place to go, very welcoming staff. Atmosphere is just fantastic, makes you feel like home. Waiters are very approachable, friendly and attentive especially Camila, her smile could make you day 🙂 also Rafael from Brazil, Zak and Ana were very helpful...

Amazing brunch! Our waitress Carmila was amazing! So helpful and was very attentive! Will come back for sure!

This cafe is a great place to eat the food was delicious and there was a good atmosphere Camila our waitress was very attentive and extremely professional she really looked after our every need Nice touch with the robot waiter very novel We will definitely...