Based on 57 opinions finded in 1 websites
Based on 57 opinions finded in 1 websites
Nº 2226 in 3097 in Leeds
Opinions
As Chinese takeaways go it’s ok
Lord Darren Forrester . 2024-10-07
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Loved my Cantonese sweet and sour chicken. It was as good as I’ve had in Chinese restaurants Husband enjoyed his char Sui with cashew nuts too. Delivery service was quick and food was hot. Thank you
J Whitney . 2024-09-28
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Excellent food delivered fast and still piping hot. Excellent all round.
phillip Holdsworth . 2024-04-25
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Food is good but they are just randomly open and closed when they aren't even following th opening hours scheduled like make up your mind
Aurora Varley . 2024-04-14
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Our food took 1 hour and 20mins to arrive, the curry was nice but both chips were dry/hard. Not tasty at all
Sam S . 2024-02-12
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Food is lovely service is brilliant wouldn't go anywhere else we have Always know the food is going to be delicious 😋
Carol Mcfarlane . 2023-11-03
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The worst Chinese ever. Never gonna there again. Save your money and go somewhere else. NOT RECOMMENDED.
Maï Sparkling light . 2023-07-10
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We used to use this Chinese all the time but since COVID lockdown this Chinese didn't open for a few months so we started using another and we loved this new one, but this time we thought we would go back to our original and order from Happy House but we was far from happy. The hot and sour soup was neither hot or sour it was like gravy and not nice at all and the meat had an after taste so we didn't eat it. We then opened our main meals of chicken curry and a portion of char sui chow mein and again bland and not nice. Firstly the curry looked good but on tasting it it wasn't nice and the chow mein was just like eating gravy "BLAND BLAND BLAND". Sorry but something has changed at this Chinese takeaway and we won't be using again and won't be recommending it either.
Craig Blaymire . 2023-04-15
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Food bland and cold. Will not be returning.
Paul Holdsworth . 2023-04-08
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The food was very greasy Everything was fried
Annalyce Sutcliffe . 2023-02-22
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Always had food from here but the last 3 months Sept 2022 have been the worst..special curry but no prawns..charging extra for chips and rice..bang out of or order
Susan Wheelhouse . 2022-09-22
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Excellent food but person on the phone needs to chill. Very aggressive manner , speaks too quick and can't wait to get rid of you. Don't want to stop coming here but getting to the point where I want to say something to her . If she carries on then going elsewhere, don't want to be spoken to as if I'm dirt on her shoe
Paul Duffy . 2022-09-18
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Stupidly expensive food,never consistent. Sometimes the salt and pepper will be lightly done and sometimes it’ll be burnt to a crisp. The rice is fine but too dry. When ordering over phone I can always seem to hear signs of arguments in the background,every time I can hear an adult yelling.
Shiro Ashimo . 2022-09-04
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We've ordered from happy house for many years, the food & speed of service has always been spot on. The food has always been great.
chris durand . 2022-08-07
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Food normally decent but last couple of times been a joke, got my order wrong n food was shocking! Not one to complain but can tell you this now won’t be ordering from yous again. Never in my life have I had someone that rude on phone. Every time we ring she’s so rude. Lucky I didn’t go to shop n kick off! Not being spoken to like that when I’m ordering food from yous!! Think you need to improve on customer service n the way you speak to your customers jokers
Becky Brook . 2022-05-21
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Delicious Food.Despite a bit of rudeness but speak kindly and the young girl will start smiling happily to your arrival.Very kind towards my daughter she gives her a smile every time she enters
Penelope Gacha heart . 2022-02-17
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Really nice staff,the little girl on the counter didn’t mind my boy constantly messing with the bell and even told me it was fine when I went to apologize,very nice will order again
Dare devil . 2022-02-17
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Nice food,no complaints. Fast delivery Decent staff Customer service is okay too I order frequently and always greeted with a smile
Yang Fandoms . 2022-02-17
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I usually order from here but won't be again when ringing up the daughters attitude is disgusting when asking if we can order for delivery she always says fine what else do you want she needs to learn so respect for the customers.
Laura Pawson . 2021-12-27
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Lovely food, delivery man was here quickly and really polite :)
Nik French . 2021-12-18
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Brilliant food and quality service
Dean Dickinson . 2021-11-30
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Food was okay. The customer service was atrocious. The server left us standing there and walked off to do something else. She glared at us when we rang the bell for attention. She seemed very angry for some reason and it made us very uncomfortable. Only continued with the order because I couldn't keep my hungry kids waiting any longer. We won't be returning.
Chi Baby . 2021-08-26
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Foods always nice and a good price
Lynsey Wright . 2021-05-25
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Pork balls were raw in the middle, the special curry was bland.. onion rings were very greasy Wont be using this chinese again
Nikki Kinghorn . 2020-12-12
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Loved the food was an amazing experience will definitely come again!
G Z . 2020-11-19
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Very rude and poor customer service if i could put half a star i would
Susan Benn . 2020-11-11
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What a shocking place absolutely out of order how they shout at customers for their own mistakes
Lincon Johnson . 2020-11-07
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How to start. This is far from a happy house, first of all their online payment method is a joke cancelled my payment so phones them to check on order at 7pm and they said there is no order then we ordered again but payed cash to then wake up the next morning to find they have took the money for the order at 3am so 5.20pm the next day knock at door with order. So explained and they refused to refund me then after 30mins of back and forth arguing they say come up for the refund to get there and receive abuse and threats and guess what still no refund will be reporting them to the correct authorities first thing Monday.
Brian Johnson . 2020-11-07
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I always go for the beef curry they always give you plenty and its really nice
Gaynor Smith . 2020-10-25
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Always nice food and always quick delivery
michael davenport . 2020-01-10
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Very nice salt and pepper chicken/chips, curry is also very tasty
Jools Walker . 2019-11-20
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Best Chinese take away in our area. Staff are lovely and friendly and the food is absolutely beautiful.
Sarah Grealish . 2019-08-30
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So we order as a company quite alot from happy house as the food is generally quite good from there but tonight was a different story happy house got our order wrong so we rang back, the lady was very rude towards us and was very quite insulting as she was incredibly impatient whilst we was speaking. when we asked to talk to the manager she explained that she was the manager in a very rude manor which isnt anyway to speak to regular customers who spend upwards of 70 pounds on happy house which we found very insulting as we are not the people who were in the wrong. Finally the lady said we will not send you a refund and we are definitely not sending you any food as a replacement and when asked how to solve the problem she refused to help solve it as apparently that is a problem on our part eventhough the got the order wrong. safe to say happy house will not be getting any business out of us anymore as the food was disgusting and the service was even worse
thomas chandler . 2019-07-28
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Great food, very tasty? Doesn't leave that greasy feeling. Always recommending to people always order from here. Lovely drivers too.
Danielle Maynard . 2018-04-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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647 Opinions
I tried calling to ask when they closed and the guy hung up straight away because he clearly couldn’t understand me. I rang up again and tried speaking clearer but he thought I was asking about curries?? To be honest I always find their customer service very rude and poor
813 Opinions
Again generic responses to complaints. Clearly don’t care
403 Opinions
Rude staff, cups dirty, tasteless ham and cheese toasties what a waste!