Based on 969 opinions finded in 2 websites
Based on 969 opinions finded in 2 websites
Opinions
Not the tastiest Chinese we have had.
Catherine . 2024-07-06
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chilli beef inedible. stale oil taste. crispy duck also unpleasant, possibly stale
Graham . 2024-06-22
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order never arrived, courier instead of calling just left the food at the wrong place
Mateusz . 2024-06-07
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Great hot food right on time 👍🏾
Leo . 2024-05-14
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£5.50 for half a portion of chilli chips… disappointing. Usually love this place but that’s becoming an absolute rip off
Phil . 2024-04-29
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Order was wrong and incomplete. Fried rice was burned. Very very expensive for what was provided.
Ron . 2024-03-11
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. Black Pepper Chicken Banh Mi . Pho Ga
Han . 2024-03-04
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great food and friendly new driver too - good luck sir
Darren . 2024-02-29
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Chicken balls were a pretty hard, bit overdone, sweet and sour sauce could do with some improvements otherwise not too bad
Matilda . 2024-01-18
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Los tallarines estaban un poco secos y los chow Mein picaban un poco, pero estaba muy ricos. No trajeron tenedores y no me quisieron llamar al móvil.
Marta . 2024-01-16
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Food was very musty and tasted of pure oil. Quantity was good but not tasty enough to even eat half
Olivia . 2024-01-12
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All the food was very nice food
Brandon . 2023-12-31
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Delivery guy spot on and nice guy very polite
Martin . 2023-12-29
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I have been using Happy Family for years and never had any problem with the food or service lovely people
susan . 2023-12-28
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Food was all very nice and seemed fresh
Brandon . 2023-12-19
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Bland, grisly meat, overpriced. Late delivery, and we lived a 2 minute walk away.
sam . 2023-12-19
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Very tasty, looked great! Would definitely order from them again!
Renee . 2023-11-29
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Food was delivered quickly and arrived hot. The portions were generous and food, especially spring rolls were full of flour. Thank you
Michal . 2023-11-28
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Great food and fast delivery time!
mandy . 2023-11-16
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Lovely jubbly. Since my chinese shop retired I couldnt find a shop that sold good food until I found Happy Family
Anna-Rae . 2023-11-08
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Prompt friendly delivery. Can’t ask for more!
Phil . 2023-11-03
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Asked for the food not to be spicey was SO hot and the other dish had zero flavour
Briana . 2023-10-18
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Food arrived on time and was still really hot (so must’ve been delivered quickly!). Friendly delivery driver, and good quality food.
Sue . 2023-10-09
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On time very pleasant guy tasted delicious
elliot . 2023-10-05
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Happy Family has always been great
Phil . 2023-09-29
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great service and food - repeat customer !!
Darren . 2023-09-12
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Ordered a few times from Happy Family either through my account or my partners and the food has always been very good, well priced and delivered in good time. Great job, thanks.
Paul . 2023-09-10
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Good not arrived and restaurant won’t refund my money.
Charlie . 2023-09-02
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Food is always great from here. The delivery is fast too.
Tracy . 2023-08-27
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The delivery rider went to the wrong road, I could see this on the tracking. He then 'phoned me saying he was outside my house! I gave him directions to get to my place, he blamed it on his GPS! Delivery people should install 'WAZE' app then they won't get lost LOL! Now for the food: The chicken curry was far too hot with chili, the hottest Chinese curry I've ever had. The fried rice was okay but nothing special. It's always a 'lottery' when ordering take-a-way food. Oh well, beans on toast for me! ;-)
Graham . 2023-08-23
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Lovely food. Delivered on time nice and hot.
MARCIA . 2023-08-16
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Really not enough food for the price
Cameron . 2023-07-25
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Very nice delivery man Arrived super quick once order collected Food was hot and tasty
Yael . 2023-07-21
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Ordered a Pho and most of the liquid was in the bottom of the plastic bag. They need to use a better container as it was inedible without the broth.
George . 2023-07-16
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Always good food but now over priced
Rich . 2023-07-01
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The chips weren't great as they were over fried and tasted of old oil, which is unusual as they are usually good at this restaurant as I order regularly
Sally . 2023-06-20
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Loved the food but thought the beef with oyster sauce came with rice but didn’t. But everything was amazing. A lil pricy but really goid
Brayn . 2023-06-11
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Salt and chilli squid over cooked hard and rubbery For a premises that is a 5 minute walk away they took over an hour to deliver. Even with a delivery charge! Expensive for what was received prawn crackers £4? Really!….
nicola . 2023-05-17
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Food was good and hot and enjoyable
Yael . 2023-04-11
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Food ok but no free prawn crackers as usual! (Also didn't read notes to adjust order slightly, which they have previously). Also very disappointed that they charged £2.49 to deliver just over 1 mile. And not good that they can't be monitored on a map as they deliver.
Julie . 2023-03-21
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Delicious and good quality thank you
Vi . 2023-03-17
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Perfect! Good food and plenty of it. Very fast delivery 😀
Graham . 2023-03-13
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Food is always really good and delivery is fast. Best takeaway I've found in a long time.
Tracy . 2023-03-06
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Food was mildly warm. Chow mein was lack lustre and very oily. Plain chow mein had no beansprouts or onion and was very bland. Salt and pepper tofu was bland and very, very oily with a funny funky taste. Portion sizes were reasonable. Wouldn't order here again.
Susan . 2023-03-02
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The food wasvgreat as always, however the driver could not find the address then I had to go downstairs to puck up my food from him.
Eylem . 2023-01-28
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The food was amazing. tasted exactly how a Chinese food should taste. felt satisfied with my order and the guy was very sweet. Will definitely be ordering again from here.
Augusta . 2023-01-11
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Everything about my food was spot on! Salt & pepper chips are a must!
Rosie . 2023-01-02
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Brilliant service by the restaurant and very reasonable prices in the current climate. Food was just okay though and would not order again based on that.
Oliver . 2022-12-29
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I asked for no pineapple in my food and their was and their was no sauce in my sweet and sour chicken I order food for 30 quid how comes I didn't get prawn crackers
Gary . 2022-12-27
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What is it that this restaurant continues to send me 4oz curry sauce when I paid for 8oz curry sauce AND I EVEN added in the comments
James . 2022-12-11
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Your delivery riders must all be illiterate, it’s the only explanation I can think of that explains why they can never find my house.
Grant . 2022-09-02
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food great as always shame i didn't get drink i paid for or curry sauce i ordered instead of a sweet and sour sauce.having paid a 2.50 delivery fee ontop of a service charge and just eat prices that are bumped up all ready am i not paying the service charge with the money you add on to the menus prices?
matthew . 2022-08-07
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If you can’t read please state that on your menus I ordered chicken charmaine and a beef fried rice and chicken spring rolls and ended up getting two dry char mains also ask them pls add a lil bit of chilli oil considering I spent over £20 and not even no free prawn crackers won’t be ordering again.. hurry up and run me my money back!
Shay . 2022-06-30
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Ordered 4 Cokes and received only 1 Coke. The receipt had 4 Cokes down so not sure how one misses that...
Geraldo . 2022-03-30
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Excellent food, chowmein had a great taste and chicken balls were fresh - would definitely order again
Long . 2022-03-04
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Great Chinese food, fresh and quickly delivered. Go to recommend
Robin . 2022-02-15
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The food is very tasty but before they gave more food. Now they have reduced the amount of food quite a bit
Daniela . 2022-02-05
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Nowhere online or the app to tip the driver?
David . 2022-02-05
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The rice wad very hard uncooked very cold
Harmony . 2022-01-19
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The food is always good and it’s slowly becoming my fav place to order from. Had problems last time and the restaurant answered respectfully and was very apologetic despite this not being his fault
Victoria . 2021-12-23
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I'm a regular customer and usually the food is excellent. today the chips and rice were fine. the spring rolls weren't as nice as usual and slightly too oily, the chicken and sweetcorn soup I tried for the first time, and hardly had any sweetcorn in it, not as yummy as usual sadly
Sally . 2021-12-10
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Always consistent , local and tasty
Scott . 2021-12-07
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Tasty hot food And quick delivery by a happy chap
Martin . 2021-11-23
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First time for this takeaway and food was topnotch
Gary . 2021-11-11
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Everything was okay, the wings were all red and undercooked however, couldn’t eat. Curry prawn only had 6 small ones and just loads of gravy
Sweet . 2021-11-04
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The crispy aromatic half duck was good size and it was still hot at the time of the speedy delivery. Thank you.
Solvita . 2021-10-17
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on time but undercooked rice and the noodles tasted burnt :(
Toni . 2021-09-28
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Food was tasty and hot, fast and friendly service.
Paula . 2021-09-12
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1st time delivery from Happy Family, Food arrived early, still hot
Gordon . 2021-09-05
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Great service, nice food, ready for collection very quickly.
Paula . 2021-08-23
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Looked at all the positive reviews and decided to give this restaurant a chance. Unfortunately, my order was never delivered. It took three Just Eat live chats to find someone actually willing/able to help (very grateful to Georgi P) By the time this was sorted, it was late in the evening. McDonald's came through to save the day!
Elizabeth . 2021-08-22
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The map shows incorrectly my location causing late deliveries. Not sure if anyone care from your Company?
Will . 2021-08-19
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Have been a long term customer and really disappointed with the attitude of the restaurant this evening . Waited an hour and a half for delivery and when contacting I was told there was no delivery driver from Just Eat . Maybe contacting the client would of been a good start . No apology , nothing . Won’t be going back . Very poor service
I1135YEpaulh . 2021-07-30
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Food arrived on time but item was missing. Restaurant asked us to come to the shop to collect after a short discussion they agreed to deliver missing item as it was there mistake
Rachael . 2021-07-28
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Food was nice , rice wasn’t as tasty as my last order but I added a little soy sauce and I was happy. The delivery driver was completely horrible and mannerless. If he doesn’t want to work, he should quit. No greeting, and he more or less shoved the food in my hand. Very rude so that was a disappointment. But the food is nice
Mawule . 2021-07-28
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We’ve been using them for a few years. Always pleased with the food and service. First choice for Chinese food!
Polly . 2021-07-21
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Noodles & dishes with sauce are nice, the MAIN DOWNFALL was the dishes that was Fried as could taste the oil in all of them ie chicken balls, shredded beef, prawn toast.
Paddy . 2021-07-05
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Lovely tasty food .Good service
miss . 2021-06-30
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After waiting a long time, we were so disappointed to see that our order was wrong. We rang Happy Family and were spoken to in a very rude manner. At one point the man even said sarcastically "What do you want me to do? Walk over with it?" I explained that part of the order which was wrong was for our 6 year old and they didn't care. They kept saying "Tell Just Eat! They'll refund it". Our poor child had no dinner after being promised a treat.
Clare . 2021-06-27
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The food was more tasty than I've had before today, noodles were good texture and Cashew chicken was a nice texture. Their regular delivery driver was as friendly as ever which does make a difference 🙂 thank you
Sally . 2021-05-27
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The food was more tasty than I've had before today, noodles were good texture and Cashew chicken was a nice texture. Their regular delivery driver was as friendly as ever which does make a difference 🙂 thank you
Sally . 2021-05-27
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Delicious crispy chilli beef and a good portion- their Vietnamese spring rolls were very good too
Sally . 2021-04-30
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Delicious crispy chilli beef and a good portion- their Vietnamese spring rolls were very good too
Sally . 2021-04-30
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Really really nice second time in two nights 🤣🤗🤗🤗🤗
leon . 2021-04-29
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Really really nice second time in two nights 🤣🤗🤗🤗🤗
leon . 2021-04-29
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It is one of my preferred Chinese delivery. Absolutely love the food. Always fast. Always warm food. Usually my partner orders for us because I love Chinese food but today I ordered and absolutely delighted as always. Keep doing what you are doing and thank you very much
Laureta . 2021-04-23
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It is one of my preferred Chinese delivery. Absolutely love the food. Always fast. Always warm food. Usually my partner orders for us because I love Chinese food but today I ordered and absolutely delighted as always. Keep doing what you are doing and thank you very much
Laureta . 2021-04-23
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Toda.la comida estuvo súper rica, llegó caliente. Seguro volveré a repetir.
Daniela . 2021-04-11
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Toda.la comida estuvo súper rica, llegó caliente. Seguro volveré a repetir.
Daniela . 2021-04-10
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Aaa.aiziiing food! I loved every peace. Especially rice with shrimps & veg spring rolls :)
Julija . 2021-03-19
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Aaa.aiziiing food! I loved every peace. Especially rice with shrimps & veg spring rolls :)
Julija . 2021-03-15
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Second time I ordered from here. The food is cooked well enough, however the sweet and sour & lemon chicken lacks the sourness needed for the dish and is only sweet.
David . 2021-03-13
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Second time I ordered from here. The food is cooked well enough, however the sweet and sour & lemon chicken lacks the sourness needed for the dish and is only sweet.
David . 2021-03-12
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Delicious especially beef with spicy lemon grass. Friendly driver
Jeffrey . 2021-02-19
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Delicious especially beef with spicy lemon grass. Friendly driver
Jeffrey . 2021-02-19
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It was 45 mins late and when I called up, there was no apology or acknowledgement of how late it was. Prawn toast was extremely dry, overfried and I couldn’t taste any prawn so I threw it away. Everything else was average apart from the spring roll which I enjoyed.
Rachel . 2021-01-29
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It was 45 mins late and when I called up, there was no apology or acknowledgement of how late it was. Prawn toast was extremely dry, overfried and I couldn’t taste any prawn so I threw it away. Everything else was average apart from the spring roll which I enjoyed.
Rachel . 2021-01-29
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Absolutely crazy more than 1 hour late, nearly 2 hours for obviously cold food! Avoid this people!😓
Mark . 2021-01-29
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Absolutely crazy more than 1 hour late, nearly 2 hours for obviously cold food! Avoid this people!😓
Mark . 2021-01-29
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DISGUSTING BEHAVIOUR! The food was disgusting as I am Muslim the manager gave me pork and told me I was poor. She swore at me and the workers were disgusting to me they threw my money on the floor and didn’t give me a refund
maryamhussain . 2021-01-21
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