Handmade Burger Co in Aberdeen City

Went for a meal with my friends last night (19th) and had a great experience! The staff were super friendly and couldn’t have done more to make sure our night was perfect! The food was amazing too, great burgers and all the food was fair-priced! Definitely going back to visit Chloe and the rest of the staff!

Had a lovely meal with my partner. Burgers were delicious, well-cooked and incredibly filling. They were so large they had to be eaten with a knife and fork else there would have been much mess. Waitress was attentive and pleasant. Only downsides were the cheese on the fries which overpowered the other flavours, and also the price felt a bit high. Would visit again.

We ate here on the Friday, lovely staff. Fantastic food, wish this more local for us. Also in a great location.

Food delicious and not over-priced, service excellent/friendly and we felt quite at home, which is hard to achieve in a busy shopping centre. Excellent vegan options, lovely relaxed atmosphere. Spot on

We had three burger with chips and a starter combo at this restaurant. The starter combo included chicken strips, chicken wings, halloumi fries, and onion rings. Unfortunately the chicken appeared no to be seasoned, or if so, just very slightly. It definitely would have needed more seasoning. Free refills were good but again quite pricey. The burgers all came with a housemade relish which we didn't enjoy very much (it included raisins even though this was not specified anywhere). The burgers were overcooked and the vegetarian option included vegetables that were drenched in oil. The table next to us also did not enjoy their burgers at all and left the burgers almost untouched. The service was ok however the waitress was overly keen to clear the table once we were finished, even though the restaurant was not busy at all. Only good thing is that they have a 15% student discount.

5 out of 5, amazing food, great gluten free options, very quick service, great prices and amazing staff. I would definitely go again.

We landed up here because the restaurant we tried to go to was full. What luck because this restaurant was so worth it. The staff were lovely - professional and friendly, great with kids. Their allergen file was so well done. This made it easy to choose a meal and just ask for certain items to be left off. The refillable drinks were a bonus. I had the BBQ pulled pork burger with sweet potato fries. The burger patty was so so good. A generous size, juicy, tasty, and cooked to perfection. The pulled pork was delicious and melt in the mouth. The bun had a hint of sweetness that just made it. The kids meal deal was good value. Well priced and yummy all the way. I honestly want to visit Aberdeen again just to have that burger again.

Didn’t look too promising with the minimalist decor however the food was great and came in good time. Ordered the chicken burger with peanut butter and chilli jam along with sweet potato fries - an unusual combination but very tasty. Will definitely be back.

Went for dinner with a friend and the server Caris was very attentive. She always made sure everything was okay and had a very refreshing attitude. She was upbeat and smiley and made the trip worth it. Would absolutely recommend going, the food was brilliant and the atmosphere tipped it off. Overall 5/5 experience. BLOODY FANTASTIC.

After an evening of shopping we fancied grabbing something to eat before going home, after taking a look we found that Handmade Burger had re-opened and with not having one for so long, we made the choice to try it. We were greeted by a really friendly girl who showed us to our table and took the drinks order, I had a Milkshake and the Girlfriend had the bottomless selection which is always good in a restaurant! The menu is well varied with lots of different options of burgers, only thing you need to do is add chips separately as the burgers do not come with any. There is some lovely sounding burgers & chip combos. We decided on the American Style (swiss cheese, bacon, bbq). Then also went with the Pig Smoked Chips which were pulled pork, sweet potato and normal fries with cheese sauce & onions. Our food came out in great time and it was lovely and hot, but the taste of the burger wasn't anything special and with the type of cheese infused in it made it really strong, so slightly off putting but maybe other burger choices might be good, chips were lovely and the restaurant was clean & tidy, staff really friendly too. Will definitely be back to try it again, but my first time back wasn't all that I remember it being before.

We booked a table here for something different on approach it looked bad..old decor uncared for & shabby But gave it a chance the male server was excellent Food was above average than expected Macho burger as husband called it superb Plenty of options on the menu all looked good and no complaints on the pig fries or grilled piri burger.. Downside & I am going to be polite here…the female supervisor was horrible not only to my table when we questioned about desserts to be told they had none & rude when we ask for bull to be amended as charged for something we didn’t have.. She was also rude and short to table next to us and looked to be taking her bad day out on guests…come on that’s not hospitality.. I feel sorry for staff having to deal with her..tip leave the phone & issue behind be a nice host.. Food is good with ok portions maybe a bigger bun..flavours and taste.. Staff overall good & friendly even when busy…drinks limited Decor needs improvement drastically.. pleasant experience apart from supervisor who makes fault towers look good Will be back to give it a second go

So was super thrilled to hear that old fav was re-opening But sadly it’s lacking the IT factor…Not for food but rather poor staff.. Food was great and fantastic value with awesome flavours miss those old style fries.. & no desserts available what’s that all about?? Staff well this needs to be improved before get that 5 stars.. The Manageress wasn’t wearing a mask or being helpful seemed rather distracted and rather short with staff..that’s putting it down in the short theme as could go wasn’t very professional.. So food keeps the score high…the rest needs work on I will be back and finger crossed it’s a better experience with staff as a ship is lead by the captain and don’t wish another titanic with this place

Myself & husband went here tonight at 6pm fir tea before shopping. Server v friendly but seemed unsure of the menu items? Both managers (female) had no face masks on altho all servers did?? Our LUKEWARM food arrived grilled chicken burgers with bbq cheese & bacon with fries On ordering our desserts were told after we ordered they didn't have any HOT desserts at all. Decided to have HOT drinks instead. Asked for the bill from a manager she dudntveven ask if we had enjoyed our food? Very disappointing experience Certainly won't be back SORRY

We have never eaten here before but will be back. It was lovely. Staff very helpful. Chips with different toppings was really unusual and lovely

Was quite excited when I found out this place had re-opened. Unfortunately was let down when I realised the handmade elements weren’t indeed handmade. Always looked forward to the cut chips, which did make this place worth a visit even when service was a bit slow. Beware if you order, they’re now overpriced McDonald’s frozen. I had the vegetarian Cajun and Bean burger which I have to say was average and didn’t really taste any different to a frozen bean burger - definitely different to the original. The halloumi fries were good tho. A lot of money for something you could rustle up at home. Many choices now in burger joints- wouldn’t bother going back. I did ask about the chips and they said it was because they wanted consistency in quality of product, said they couldn’t always source good potatoes which I found to be a cop out given we live in Scotland and produce fabulous potatoes year round.

Visited today and could not have been better treated. Asked for gluten free options and was brought the “dreaded” folder but it’s very well set out. Surprised to see every beef burger had a Y (yes) or gluten beside it. The waitress queried it and...

I've been a loyal visitor to handmade burger since 2011. I was sad to see it had deteriorated in the immediate years before 2020, but excited to hear it was coming back with new management. Firstly I was disappointed that no marketing had been done...

Fantastic tasting food. I got the chargrilled chicken burger with bacon and cheese, my partner got the breadded chicken burger with brie and cranberry. We also got a side of the pig fries. Everything was delicious and well made. Good quality food for sure! There...

Very poor. Asked for 2 burgers without relish and they said 2 burgers with no relish as they served us and they were smothered in relish. I told the woman that came with the cold fries who said I will ask the kitchen. Why? I...

Was so happy to see this place return to Aberdeen. Visited with a friend for a catch up. The staff were FAB, friendly and knew their menu. I had the peanut butter burger and it was fresh and delicious. The coleslaw on the side was...

Burger was cremated - so much so it was hard and crusted. Also very salty. Staff were friendly I have to say. A Big Mac or Burger King burger would be a much more pleasant experience and a fraction of the cost.

So for some reason I decided to re visit after seeing it had reopened , menu seemed promising. Waited an hour for food, food came and the fries were just awful ( like what happened to the chips you guys used to make ) and...

The first time we went to the Handmade Burger Co. First surprise: it was so quiet. I wonder whether the place is in trouble. However, it is not the quality of the food. The burgers were brilliant. Juicy, nicely grilled and great toppings. The menu...

Kids menu limited but probably a good thing! Very nice burgers and doubled up the next time I went they were so nice.

The burgers are freshly made and they are big, we had the chips but on my next visit I would share them with my husband as a portion each was too much. The staff are very friendly to

First visit to this restaurant so didn't know what to expect. We were seated almost immediately by a friendly waitress who explained the size of the meals as we didn't want too much to eat as we were dining later on in the evening. Happy...

Had an outstanding visit yesterday, staff were friendly and nothing seemed a problem, burgers and dessert were both absolutely delicious

Very pleasant waitress from finland friendly and chearful asking several times is all ok do you require anything else. 2 x burger and chips very tasty. Plates were finished with a well fed couple. Enjoyed on rainy monday afyernoon. Thanks again

They have a great variation that you can order AND a vegan selection. Totally impressed and I chose the falafel burger. Omg sooooo tasty. Service was good, fast and friendly. Absolutely recommend.

I visited the restaurant with my boyfriend for an evening out. The food was great, we both really enjoyed our meals. The waitress looking after us was pleasant but it was obvious she didn’t want to be there. We had to wait a while to...

If I want a burger and GOOD chips it is always the Handmade Burger Company. Always good food, but service can be a little slow, especially during the week due to staffing!!

Este fue el único restaurante el jueves por la noche en Union Square que no tenía una cola fuera de la puerta. Así que terminamos aquí por defecto. Me senté rápidamente, pero ese es el final. El lugar estaba como cuarto lleno. Esperamos a que alguien tomara nuestro pedido. Y esperé Y esperé La camarera pasó dos veces y pensamos que esto sería para tomar nuestro pedido, pero ni siquiera hizo contacto visual mientras se sentaba a otro cliente desafortunado. Entonces nadie volvió a pasar. TRES servidores se pararon junto a la caja registradora y conversaron entre ellos. Nadie tuvo ningún servicio durante esto. Después de casi 15 minutos, simplemente nos fuimos.

Visité aquí por 1 tiempo en la calle y definitivamente será el último, pedí los días especiales (hamburguesa rellena de haggis) y fue asqueroso, muy por debajo de la temperatura estándar de la comida, estaba insípido y gomoso, la camarera preguntó y le aconsejé, el gerente luego preguntó 5 minutos más tarde cuando quedaron 2/3 de la hamburguesa y le aconsejaron lo mismo, encogiéndose de hombros y quitó el plato. Lo único decente fueron las patatas fritas. Debo decir que fue una de las peores hamburguesas que he probado. No es un lugar para ser recomendado.

The staff are very welcome and happy I like to thank them for the yummy Oreo sundae and my burger thank you

Last time I went here was ok but it annoyed me that I had to go and order and pay at the counter. They now have full waiting service. I love the Blue cheese burger. Staff were all lovely. Not sure why but the tables seem "sticky"...

Ordered Gluten Free Chicken Burger/Bun with Avocado & Bacon. Bun came wrapped very good choice on the menu. Chicken Hawaiian Pineapple Bacon Cheese Chips x 2 Meal was very good certainly recommend for people with food allergies. Ian B Moray

Seated quickly and gluten free options explained well. Gluten free burger bun came in its own packet unopened which is good and bad as at least they are mindful of cross contamination (although probably not with sides) but bad because I then had to build my own burger (what am I paying the staff for then?) Chicken was sitting in a puddle on the plate (not sure why) and had to ask for mayo for my dry burger bun (which the waitress forgot while she served 3 other customers) and by the time I got it my chicken was cold. My partner got bacon instead of pastrami (as they had none) which he was fine with and we ordered rosemary salt fries (this needs to be though out better as rock salt just fell to bottom of the bowl and was just like someone had poured dried rosemary on some fries) sweet potato fries (which had no seasoning) and coleslaw. We don't like to complain as I used to work in catering myself but the thing is this company is called the handmade burger company and all of their signage suggests everything is handmade but being a chain restaurant it is very obvious in the food itself that this is not the case. It was all just quite tasteless to be honest. Burgers are better at wetherspoons and would have paid a lot less. This company needs to buck it's ideas up

This used to be a good place to eat but, my goodness, this is no longer true. The front of house staff were lovely but, sadly, the food was not. When our meal came the chips looked burnt, greasy and inedible. I pointed this out to our server who took them away and instantly returned with a bowl which looked pretty much the same but with added grease. Our burgers looked great at first but were charred beyond belief and had to be dissected with military precision. I did not pay for my chips and grudged paying for anything at all to be honest.

I had dinner in here tonight and boy was it good.

Went in to use my 2 for 1 taste card and the manager wouldn’t accept it. After showing her the card was valid for their establishment for that day she then tried to tell me it was only valid for a standard burger and nothing else on the menu. I asked her where in the small print that it stated that but she couldn’t show me, she was making it up as the conversation went on. It’s the only place I have had this problem using my card. We went elsewhere.

We received our food very quickly and everything was delicious! What made it more enjoyable was that the waiter serving us took the time to talk to us and overall offered a very friendly environment. Thank you!

Probably the worst dining experience I've encountered.

Service OKish, starter was Halloumi Fries. I was expecting a small pile of them. I got 4. And a dip. And a bottle of peroni, served with a dirty glass. At this point l realised this place is having a laugh at the expense of the punter. Had the slow and low burger, with rosemary salted fries. To be perfectly honest, I've had far superior burger and chips 0outta many pubs in Aberdeen and the Shire.

We used to love this place for a cheap meal out but the last couple of times we’ve been it really has been no where near as good as it used to be. Such a shame but really wouldn’t bother to go back again any time soon

Everything was fine and tasty apart from when the waiter tipped a milkshake over one of our young guests. We did however get a discount.

Recently went here with family. The staff were lovely really helpful, had veggie/vegan/meat options. Really good service and really good meal! Reasonably priced and lovely atmosphere.

It was actually quite nice. It also had chilli sauce and I enjoyed it, although it seemed to me that it might have been waiting around while my wife's chicken meal was finished cooking. We ordered 3 accompanying side dishes with our plates. They had generous proportions and were delicious. Our waitress was pleasant and helpful. Yes I’ll be going back, but I'll have something similar to my wife so it finishes cooking at the same time.

Visited today as daughter wanted burger and sweet potato fries. We got seated straight away, but had to wait a while for our order to be taken. The drinks arrived promptly, but, the food took ages. Felt like the waiter just wanted to rush off when it was finally delivered and didn’t offer us any sauces etc. So when I

The burgers here are lovely it’s great to have a choice of 4 or 5 burgers for vegans they were very nice and the chips and salad ordered as sides were delicious too. Great service with friendly staff - they could have been brought out a bit quicker but as everything was just so and hot and fresh I don’t mind the wait if it’s good.

I come here often with my mum and twin babies. Holly and her team make us feel really welcome and can’t do enough to accommodate us!! We really enjoy our visits

The waitress was quite friendly and service minded. She gave good advice when it came to the menu, but unfortunately the hot and spicy burger was not hot and spicy enough for my taste buds. The meal was good nevertheless and I left satisfied.

We decided to try here as the other restaurants were all very busy. This one wasnt. Now we know why. The server was polite but the service was very slow, even though there were only 6 other people in the restaurant, including myself and my partner. We ordered and received our burgers 35 mins later. My burger was burnt yet was only warm????? My partner had a chicken burger. It was the thinnest and rubbery chicken burger I've seen in a long time. The chicken burger was also just warm and the onion rings in the burger were cold. We told the server and she apologised, yet we didn't hear anything else from her. In fact i had to go and ask for my bill. We waited another 20 mins to be given our bill. I then had to go and ask her again if I could pay. In all, we were there for just under 2hrs for over priced, cold burgers. We definitely wont be going back.

We went to handmade burger last night after a day trip as it is one of our favourite places with reasonable prices, they also offer a 25% student discount.

We had a delicious hand made burger and trimmings washed down with a very tasty cider. The staff were very helpful and pleasant

Had a lovely meal, quickly served and lucky to be looked after by Hassan. He cares very much about the restaurant and the customers experience

Delicious food and great service as usual. Thanks to our waiter Hassan who was very attentive. We will definitely be back again.

El restaurante estaba casi vacío y no se veía bien suscrito. El joven fue muy agradable y servicial a la hora de tomar órdenes y preguntar por la satisfacción. La hamburguesa de pollo no era nada excepcional, las patatas fritas eran gruesas pero totalmente insípidas y tenían un sabor rancio. Buena selección de cerveza que era el único consuelo. La comida no era barata y sin duda preferiría Nondos o Bugerking a este lugar.

Went to the cinema and we got a voucher for home-made burgers we stood for ages waiting for them and when we got them the one all that warm so it wasn’t very nice and we never ever went back again

Arrived here late after a cinema visit and pushed for time as we had a train to catch. The place was near deserted, so we took our chances that we'd get fairly rapid service and catch our designated train. Ordered 2 of the beef, avocado & bacon burgers( without the pricey chips) & salted caramel milkshakes, from a very sweet but not very confident waitress who didn't appear to know about the Tastecard discount ( had to Google it and tell her) .Burgers were tasty enough if a bit rustic, and generous fillings , but the buns were cheap & limp and got soggy very quickly, so I deconstructed my burger & ate the fillings on their own.

Consistent quality of burgers during my visits to the Handmade Burger co. In Union Square. Staff are helpful and friendly when I have been there.

Before being diagnosed with coeliac disease, I used to come here and enjoy the food. I came here last week and told the waitress I needed the gluten free menu. She told me the gluten free menu was the same as the regular menu, they just replaced the buns with gluten free buns. She pointed out a couple of items on the menu that I wouldn't be able to have, but said everything else was suitable.

I would advise anyone to avoid this place. Had a Mexican burger, there was nothing Mexican about it. A Mexican burger consisted of two tortilla chips with a light touch of guacamole and a side order of salsa - it was rubbish. The burger itself was tiny - half the size of the roll nothing like the photos given. You have to pay extra for fries and you hardly get any - what a waste of money ...so annoyed I went there - avoid at all costs

Service was too notch, fast and friendly. Toilets not very clean. Food came in decent time and was ok quality. Think the buns used to be better but can tell they are average cheap buns they use. A little expensive given chips are not included and cost 3.50 if you want to add them to your 9 pound burger.

Friendly helpful waitress. Overcooked chewy cold small burger. Buns and plates also very cold. Sadly really bad burgers- previously have eaten much better here.

We often eat here when we’re in town and today was no different...other than everywhere was really quiet. Hassan served us and couldn’t be more helpful. We moved tables as there was a cold draft blowing from the air con which he wasn’t able to stop as it’s controlled by Union Square. The food was tasty and the slices of lime in the carafe of water was a nice touch. Less choice on the menu since the last visit but makes sense. He checked if everything was to our liking, which it was. No doubt we’ll be back.

Had lunch here today and it was very good. To find a place that serves gluten free vegetarian food plus ‘ normal ‘ choices is a fab find for me . My husbands beef burger was delicious and my Cajun vegetarian burger served with a gluten free roll was very good . There are lots of choices for vegans and vegetarians . I had met the manager last week and asked about the gluten content and found him to be very helpful . I had read recently that the company was coeliac society accredited . The chips were also very good , as well as the flat whites . The carafe of lemon water was a nice accompaniment. Service was friendly and helpful . We will return !

Usually no complaint about the food here but was disappointed this time. Ordered the BBQ Cheese & Bacon burger and sweet potato fries. Had to remove the bacon from the burger as it was completely burnt and unedible. The fries were also overcooked.

Stopped by this afternoon for a quick bite to eat & was not disappointed. Although the decor is dated & seen better days, the food & the service, particularly from the manager ( an excitable ginger guy who’s name I sadly did not catch) were fantastic.

Having eaten in several of the Handmade Burger Co restaurants we decided to eat here. The restaurant was very quiet and the waitress gave us menus quite quickly. The food took a long time to arrive and the fries were cold. The burgers themselves were okay but not as good as previous visits. Fries were returned and hot ones produced. The seats in the booths are tired and worn. There only appeared to be 1 WC out of 3 in operation and it had no loo roll or hand soap.

Sadly you have to give one star there isn't any other option. When seated we ordered drinks asked for no ice and ofcourse drink arrived with ice. After order was taken it took quite a while to get the order.. 3 avocado bacon burgers with goats cheese and one double stack with avocado. 3 avocado burgers didn't look the same 2 of them had single patty and one had two..cheese wasn't melted at all and burgers were pretty much burned. Asked waitres why they don't look the same and response was that they wanted to cook them quicker that's why one had two small patties..What kind of nonsense is that. Another burger was proper black burned to charcoal which is inedible..so we did send it away to be redone. Double stack burger had 4 charcoal coasters on it instead of beef and charcoal black burned as it gets onion strings which were inedible at that point we just went to waitres and told her we are leaving. Regarding the sides fries you would expect to be tossed in seasoning not just lump of seasoning on top. Didn't seem that manager was around and the staff was nice enough to say we will make a new ones but they should have a word with chef that this is not acceptable ..to add the restaurant was almost empty at the time and two guys sitting next to us return as their burned burgers as well.. it is unacceptable to see that kitchen staff is making bad name for the place and I would recommend to everyone to stay away from this place as it's just worth your time.

For a place that advertises happy cows and fresh food, you'd think they employ people that are breathing!

I and my family have been to the restaurant in Aberdeen and clearly has the poorest service management.

Was up in Aberdeen last midweek with a couple of work colleagues and we ate here for dinner. Good service, plenty choice on the menu, the burgers were really tasty and we all enjoyed it. Would eat here again for sure

The actual burger was quite good to taste but the chips were not very hot. The decor and surroundings along with the slow service says we probably won't return. There is so much choice nearby means this restaurant will need to do better. This is probably my shortest ever review as there is little I can say about this place.

The service was quick and efficient. The food was good and was just as described on the menu. I had sweet chili chicken with salad (no bun) The chicken was quite spicy which was perfect for me, but my friend thought it a little too hot!!! The restaurant was busy which is not unusual. The meal was perfect for a cold day and the prices are average and not too expensive. I would say if you really wanted to eat there at a weekend, perhaps book in advance.

This restaurant clearly has poor service management.

Friend really like that they have put lamb burgers back on menu and table service now which is good. Good selection of vegan burgers. Friendly and attentive staff really like going there for good service

Lentamente para darle la bienvenida, el personal parecía desinteresado. No hay cubiertos en las mesas, promedio de comida, no muy caliente.

Habiendo visitado Handmade Burger Co anteriormente, estábamos deseando cenar aquí, pero quedamos muy decepcionados en esta ocasión. Una vez que finalmente estuvimos sentados, la camarera tomó nuestra orden de bebidas, pero luego solo trajo 3 de las 4 bebidas ordenadas hasta que pedimos que nos trajeran la cuarta en frente del bar y pedir nuestra comida. La camarera finalmente tomó nuestro pedido de comida, pero cuando llegó la comida, 2 de las hamburguesas no eran lo que habíamos pedido y para cuando llegaron nuestras nuevas hamburguesas, el resto de nuestro grupo de 4 había terminado sus comidas. Una vez que llegaron las comidas correctas, eran encantadores, pero decepcionantemente, nuestra experiencia en general se vio arruinada por el mal servicio.

I want to thank you for the great customer service specially to Zain who was very helpful and well trained. I'll definetly come back. ^_^

Tomaría mucho tiempo describir todo acerca de la horrible visita a HMBC en Aberdeen. El personal fue atroz, tomó pedidos de bebidas y luego pudo ver las bebidas preparadas a medias sentadas en el bar durante 20 minutos antes de que tuviera que pedir que las trajeran. Las bebidas estaban equivocadas y cuando señalé esto, me preguntaron "¿quieres que las cambie por las correctas?" . . . "Luego me miró torpemente como si pudiera decirle que no me molestaría, simplemente beberé a alguien que no quería y no me gusta. ! La camarera tuvo que volver a revisar mi pedido de comida ya que todo lo que se había escrito era "carne de res". Las hamburguesas llegaron después de 30 minutos de espera apenas tibias y se tiraron sobre la mesa con un "disfrute de su comida", sin mencionar dónde estaban las papas fritas. Después de 5 minutos de espera, tuve que despedir a alguien para preguntar si los estábamos recibiendo. . . solo para traer papas quemadas que sabían que habían sido cocinadas en grasa sucia. Nadie se acercó a preguntar si la comida estaba bien, así que se quedó medio comido. Después de 20 minutos de esperar la factura, decidí ir a la zona del bar para pedir el pago. El área de preparación de las bebidas estaba sucia con migas de galletas rotas y bebidas esparcidas por todo el bar, la crema batida yacía en el calor y había 4 miembros del personal con 3 clientes esperando pero nadie estaba sirviendo a nadie. Pedí pagar y me dijeron que era 40. 25, así que entregué 50, y vi a la camarera dársela a otro miembro del personal (posiblemente la gerente tenía un color diferente de camiseta manchada) y le dije: "¿Puedes resolver esto?" Vi cómo se colocaba el dinero debajo de la tableta que estaba usando. Luego permanecí allí durante 8 minutos completos (¡lo cronometré!), Momento en el que la chica dijo: "¿Puedo preguntar a qué estás esperando? "Señalé que ella había tomado mi dinero pero aún estaba por darme mi cambio y me preguntaron" qué quieres que haga el cambio "DOS VECES. Siempre dejo una propina pero me gusta que me den una opción. Como señalé, no estoy segura de en qué momento pensó que iba a dejar más de un 20% de propina para el servicio, que incluía 20 minutos de espera para las bebidas equivocadas, alimentos quemados en frío que demoraron entre 30 y 40 minutos y luego fueron ignorados cuidadosamente todo el tiempo. El lugar parece mal administrado y el área de preparación de las bebidas estaba sucia en el mejor de los casos antihigiénica en el peor. Escribí una queja a la empresa solo para ser ignorada. ¡Evita a toda costa y visita TGIs en su lugar! Esto tiene que ser un problema de personal de Aberdeen, ya que la compañía de hamburguesas hechas a mano de Glasgow es genial.

Visitamos aquí un triste domingo antes de tomar nuestro tren de regreso a casa.

We visited earlier today and were shown to a table. The waitress took our drinks order then ten minutes later came back for the drinks order .... she had forgotten about it.

This is a good burger restaurant, nice food and attentive staff. You can choose all sorts of styles and the burgers are handmade while you wait, which is not usually too long. we have never had a bad experience there and have visited several times over the years.

Had a meal here last week. Service was okay but the restaurant itself was looking tired and shabby. Food was okay but fries were cold. Nothing spectacular really.

De bons burgers! Des ingrédients de qualité avec des recettes originales. Cependant le temps de service est très long, les frites sont non comprises et le burger est si grand qu'il est difficile à manger..

Ate here on a Saturday evening. Waited a few minutes to be seated. Another 10 minutes for someone to come and take our order, then another 15 minutes for the food to arrive. I ordered the Milano burger which consists of beef burger, melted morzarella and green pesto. I opted for the bunless option which meant I got coleslaw and salad. My partner opted for a classic cheese burger and fries. I thought the burgers were slightly expensive but they were cooked perfectly which made all the difference. The fries not so great but not inedible

It’s a couple of years since we ate at Handmade Burger but my daughter is trying vegan and they seemed to have loads of options when we popped in for a bite to eat before the cinema. I’m trying to cut down on carbs a bit so it was good to have the option of salad instead of a bun with my bacon & avocado burger. My daughter really enjoyed her vegan choice & my husband went for the “full fat” option with blue cheese & bacon (the burger wasn’t fatty at all! ) with fries (I sneaked a few in lieu of no bun).

We ate a quick lunch at this restaurant and we were positively surprised. The hamburgers were exquisite and also the sides were very tasty. The staff is also welcoming and always willing to help and make the customers feel like they are at home. The price for the burgers is not low, but overall we were satisfied.

Amazing burgers and amazing staff! Myself and my partner were treated very well, in particuarly when I spilled my drink due to greasy hands from the burger! Were moved to a nearby table. Went on a Monday night when reasonably quiet and will definitely be back when in Aberdeen.

I was really in the mood for a proper burger and the Handmade Burger Co hit the sweet spot properly. There’s lots of burgers to chose from. I opted for the Milano, with mozzarella, green pesto, mayo, rocket, tomato and red onion, which was delicious. I had sweet potato fries and onion rings to go with it. The fries were a bit underwhelming, but the onion rings were really good. The service was fine, up until I asked for the check. I got this quite quickly and I immediately placed my credit card on top of it. I know the waiter saw me put my card there, because he kind of hesitated for a second, before disappearing. I then had to wait 15 minutes before being able to pay. I would have understood this if the restaurant had been packed, as it was, it was barely half full. Finally, the waiter appeared again, to his credit he apologized, and I was able to pay my bill and leave. An annoying end to what was otherwise an enjoyable visit.

Unter straker Konkurrenz in der Einkaufspassage schien uns das Lokal noch am wenigsten "Masse", zumal auch lokale Zutaten ausgeschrieben waren. Wir wurden nicht enttäuscht, auch die junge Bedienung war aufmerksam und zu Scherzen aufgelegt.

I was too hungry so I just picked a place for a very quick lunch.

Having eaten here before and as it popped up on my Meerkat Meals deal I decided to give it another bash.

This place is great. The food is delicious with a big choice of burgers with something to suit everyone and the staff are great too.

Called ahead to check they had space as a table of 9. When we arrived we were shown to our table and given our menus. Our orders were taken promptly and by a very pleasant girl. Unfortunately the service from there on was not so good, drinks took a long time to come, food came out at different times, some were finished before others had received their food. The chips were rather over-cooked and when asked for a replacement, no problem, but they were maybe just a little undercooked. The burgers were all good, but would have been nice if all the food had come out at the same time, instead it took about 10-15 mins for the whole table to get all their food.

It is okay, nothing special, table was a bit sticky, I believe they have a one cloth rule, i.e. I saw Heather wiping down several table with the same cloth and it wasn't turned or refreshed in anyway. We are still here and not sick, so it okay or is it?

We found this chain in Leeds a few years ago.

We went in for lunch today and were served by Yols! He was so welcoming, friendly and attentive. The food was delicious and couldn’t have asked for much better. We will definitely be back :)

Man skal kanskje ikke ha for høye forhåpninger til en burgersjappe i andre etasje på er handlesenter, men dette var skuffende. Tørr og over-stekt burger, slappe og middelmådige fries. Gå videre.