Based on 4.136 opinions finded in 1 websites
Based on 4.136 opinions finded in 1 websites
Nº 274 in 4016 in Birmingham
CUSTOMERS TALK ABOUT DISHES WITH..tomatosoupmustspicyOpinions
haidilao have a good staff who is Lee!!!so nice and friendly
Yuting Huang . 2024-08-23
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Staffs just amazing. Toilet just like 5 star hotel. Foods are amazing and very fresh!
Bo Ma . 2024-08-23
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This place is excellent. Spotless. Staff can’t do enough for you. Made my son’s 11th birthday so special.Good value for the unique experience.
Disney Bee . 2024-08-23
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My first attempt at the hot pot. Not my preference but it was a good, one time experience. I prefer the traditional restaurant dining experience and felt the hot pot was too distracting but we were a party of 4 adults and found it fun as a different experience
sarath m . 2024-08-22
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We went into the store at 12:30 in the evening and all the ingredients were thrown away. Didn't the store stay open until 5 in the morning?
XUELAN JIA . 2024-08-22
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I absolutely love this restaurant! The entire experience is always amazing, and I find myself coming back every chance I get, whether it’s with family or friends. It’s my go-to spot for celebrating any significant occasion. Highly recommend!
Elisa Johnsford . 2024-08-18
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Perfect experience. It was genuine.
Yura Song . 2024-08-17
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Fantastic hotpot!! Recommend it!!!
J D . 2024-08-17
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Loved by international students
yuki . 2024-08-16
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Very delicious, Xiaoye’s service is also very good~
Ran Lyu . 2024-08-16
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Yes! You have to go here! If you love to cook and play around with your sauces and try different things at your own pace then this is for you. The people here are just so genuine and nice, food is gorgeous and it’s spotless, will be back!
Mummy Bunny . 2024-08-15
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My favorite restaurant ever! Best Hotpot place in Birmingham. The restaurant itself is classy, clean and pretty. They even have toothpicks, mouthwash and earbuds in the toilet which is cute. Not to mention their self cleaning toilet seats that warm up! Moving on to the food, argh it’s amazing! I can’t fault or complain about anything. The food is great quality and it’s not highly expensive either. Highly recommend! PS the staff are brilliant, they constantly fill up your drinks, clean your table and provide apron, bobbles and lens’s wipes for your glasses. Hospitality is just the best.
Kleh Vee . 2024-08-13
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Lovely food, great interactive experience getting to cook it yourself. Service was impeccable, practically pampered by the staff. Atmosphere was relaxed but not overly formal, perfect for an evening out with friends.
Old Gold 2003 . 2024-08-13
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The best Hotpot Restuant in China Town
Nathaniel Chen . 2024-08-11
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The service is good and there is a wide range of foods to choose from. As a muslim myself, I feel included in this place
Maria Nasreen . 2024-08-10
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Wide range of food, great place to come to with friends/family. Staff is very kind, pleasant atmosphere, and has lots of options to enjoy. Would come again!!! :3
Khadeeja Khezir . 2024-08-10
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Best customer service in Birmingham with yummy food. We were served by Hailan.. thank you so much!!
Mercelina Eviane . 2024-08-09
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The hot pot is delicious😋The service attitude is very good
Junzhe Li . 2024-08-06
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Rich ingredients and good service
Cecilia zhang . 2024-08-06
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The waiter service is very good! Return to China in a second😃, the dishes are relatively fresh, recommended!
Yeqing . 2024-08-06
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Haidilao's service attitude is very good, the dishes are rich, the prices are affordable, and it has a domestic taste, hahaha!
Josie . 2024-08-05
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Food is delicious and service also very good, recommend this place.
zheng zhang . 2024-08-05
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Best hot pot in the uk!!!love it!
Mengjiao Chen . 2024-08-02
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Hailan was very happy to go above and beyond to ensure our experience went smoothly, was a big help explaining the menu, and made our day
Gomes Mando . 2024-08-02
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It's was god dam gorgeous it's worth the money. The meat was heaven, the noodles omg robots amazing and cute ☺️☺️ food, it is amazing that it was juicy its like a buffet but better
Jemma . 2024-08-02
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This place is very nice and good atmosphere. We sat next to the Church view. The foods are amazing! Love it.
Patthapong Chaiseanwang . 2024-07-30
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Nice restaurant for the special day!
Geonhui Koo . 2024-07-30
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Absolutely amazing 2nd time coming here today and we are obsessed it is fantastic can not wait to eat here more often the staff are amazing and kind you will never see an empty glass and it’s as clean as can be great spot for a meal
James Harney . 2024-07-30
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Nice view restaurant and best quality food.
เกศราภรณ์ อุดกันทา . 2024-07-30
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Not a planned meal but honestly the best experience I have ever had when eating out everything is well prepared and the staff are amazing and the food is incredible
Simi Bhullar . 2024-07-29
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Delicious and affordable! ! I like it so much💕Recommend everyone to come~~~~~~~
Cui Yuxin . 2024-07-29
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Incredible food,Full of flavour. Service was impeccable. The staff was amazing especially Shuang, such a great host and brilliant with children. Would definitely recommend. Haidilao is THE place to go for an amazing hotpot in Birmingham !
Louise Leuillet . 2024-07-28
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Best Chinese restaurant in Birmingham! We love how clean the atmosphere is, as well as the friendly staff! They can’t do enough to help you 😁
Vanessa Wu . 2024-07-27
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Amazing food, this is easily our favourite place to eat hotpot. Great service, cleanliness is excellent, and the food itself is always delicious with a wide range to choose from. Highly recommended.
J M . 2024-07-27
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Delicious and great service. We even gave away toys for the kids. Thank you for taking care of me.
SammieQin . 2024-07-26
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The service is very attentive, the all-you-can-eat fruit is great, and there are spicy peanuts.
yicheng li . 2024-07-24
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The service attitude is very good, very enthusiastic, the taste is good, and everything is quite complete.
Yuming Yang . 2024-07-24
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The service attitude is very good, I come here often!
胡心语 . 2024-07-24
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I have been to Haidilao many times, and the best service provider has always been the yellow-haired Xiao Wu. Although he is a boy, he is very attentive, considerate of the guests, and has perfect service. I will make a reservation with Xiao Wu in advance every time I go there! ! ! The Haidilao snack table is very comprehensive, the Jasmine Melaleuca Tripe is delicious, and the product is always very stable.
Shiyu Zhu . 2024-07-23
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Very good. It feels like returning home in one second.
Routing Di . 2024-07-23
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tasty! The service is also very good!
侯丽婷 . 2024-07-23
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Super delicious and great service. I feel like I'm home
Chenxiao . 2024-07-23
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Very tasty! The service was excellent!
Jiahui Yan . 2024-07-23
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Always love coming here. Food is delicious and the service is always wonderful!
Amy Dieu . 2024-07-22
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Excellent! Just as delicious as at home! !
yanran li . 2024-07-22
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An exhilarating experience from the very first step into Haidilao Hot Pot (Birmingham). Originally recommended to me by my wife, who went with friends. It was even better than what I expected, and made my wedding anniversary extra special. Everything was 5*, including the venue, the attentiveness of the staff, the hygiene, the quality of the food, the presentation of the food, and nothing was too much trouble. Even the toilets (Japanese style) were incredible (worth a visit just to see them alone). An absolute must to go and visit.
Satt Basra . 2024-07-22
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Good! Super good! As good as at home!
WENJIE . 2024-07-22
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My new favourite place. Great service and amazing food.
Russell Brown . 2024-07-22
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Came with family!! taste of home; service has always been excellent here! also their ice jelly is really good
Celine . 2024-07-22
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Best hotpot in Birmingham! Fresh vegs and meat.
Blair . 2024-07-22
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my favourite place. the food and service is the best you’ll get anywhere !! SO SO SO GOOD
amber li . 2024-07-21
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The food fresh, very good services, clean table. Will be back
Trinh VO . 2024-07-20
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So delicious! I really like it! I love Chain Haidilao so much! The waiter's attitude is very good, the dishes are very fresh, the ingredients and side dishes are delicious, and the fruits are also very fresh.
KEXIN LI . 2024-07-19
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delicious! ! The smell of home!
chenhang xu . 2024-07-18
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Hailan was a great server she was so sweet went thru everything that we needed halo with and everyone in general was so sweet
Santaj Singh . 2024-07-18
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Very nice & warm service. Highly recommend!
Chelsea “Chelsea” C . 2024-07-18
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Very nice and welcome service. Highly recommend!
sai he . 2024-07-18
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The best hot pot restaurant in the city, the spicy pot is very delicious. The ingredients are fresh.
Jia Guo . 2024-07-18
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Clean environment 👍🏻👍🏻👍🏻Good service attitude
刘盈希 . 2024-07-16
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Very good for the severs attitude Food nice
ha ceasar . 2024-07-16
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Very delicious and will come again next time! The service attitude is very good. The food is fresh and the price is very good. I like it very much 👍
James . 2024-07-15
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Very, very delicious. It’s as delicious as in China. The service attitude is good. The dishes are fresh and the price is right. I come to Haidilao every time I have a dinner. 👍 Very good! ❤️There are also many free snacks 👍
Bella . 2024-07-15
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I love Haidilao so much, Pang Donglai is the best in the catering industry, and good news for those who fear society! 😎
S C . 2024-07-13
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Just as good as when we had it in Singapore. The food was great and you could have it all the way you preferred. And the staff were so attentive. Lee, who was watching our table, made sure we had everything we needed and even suggested some fun new ingredient combinations we could try.
James Lockwood . 2024-07-13
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It is the first time I have eaten in a hotpot and the experience is very good. High quality food and delicious broths.
Meridiano14 Agencia de Publicidad y Comunicación . 2024-07-13
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Amazing food for family/friends/gathering. Great service with great food! :)
Minji Jeong . 2024-07-13
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Come again, love it! Best place in Birmingham
Dabu Sun . 2024-07-13
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Juejuezi, so delicious that you’ll stomp your feet
YIHANG CHEN . 2024-07-12
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Really nice restaurant. Nice environment and good foods.
Ziyi . 2024-07-12
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Good food and excellent service ever!!
pear ii . 2024-07-11
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This restaurant has the best service and excellent food. No.1 hot pot restaurant in Birmingham. If you like Chinese culture don't miss this restaurant
Mai HongYe . 2024-07-11
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Nice environment and thoughtful service.Really enjoy the food!
Tang Yao . 2024-07-11
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Very delicious, come here to try Chinese hot pot! The taste is very good and the service is very good
jinwen Li . 2024-07-11
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The most delicious hot pot all of the world
sean liang . 2024-07-11
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I loved eating here! the service, food and waiting time were all great. Definitely will come again!
Aishni Ayyagari . 2024-07-11
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The servers were very friendly and had smile on their face. The food had really good and strong flavours.
Ryan Butler . 2024-07-11
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I moved to Birmingham almost two years ago and come to Haidilao often. Recently, the service has gotten better and better, and the attitude and quality have improved. As a northerner, I like this place the most because I can eat sesame paste that suits my taste. The kimchi here is also amazing~ Of course, the dishes are all delicious. Everyone has eaten Haidilao. I don’t need to say more. I made a reservation today and got a small gift~
yan liu . 2024-07-11
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Very delicious food, excellent services.
Tao Hu . 2024-07-11
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Super friendly place!! Must come back again!
Lisbon . 2024-07-11
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My third time being here, love the food and service as always! Best time in Hi dao lao with good customer service from Happy Yu ❤️❤️❤️
Chanikarn K . 2024-07-11
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Manager “happy yu” is the best!! I like her so much and “Lee” is nice!! Love!
Ant Arisa . 2024-07-11
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This is my third time, Happy Yu manager she is very cute take care our so well. THANK YOUUUU for made my day 😀😀🫶🏻
Jutamas Rungrotchai . 2024-07-11
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really delicious and excellent service!
Lei Hua . 2024-07-10
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I visited Haidilao with my friends and we had an amazing time. Great place to enjoy delicious food and lovely ambience. Totally recommend this place to hotpot lovers
Aisha Bibi . 2024-07-10
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The service is very attentive. The waiter will help you refill the drinks as soon as you finish drinking them. There are many free fruits and side dishes. The waiter will also help you refill the hotpot base if the water is gone.
Ruoxi Zhao . 2024-07-10
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Great atmosphere to have nice food with your friends
Diana Galiakhmetova . 2024-07-10
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Food was great and came quickly. Good value for money.
Blackjack thawatt . 2024-07-10
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I absolutely love this place! The food was amazing and the staff was very helpful and friendly! We got so many seafood options to try and all tasted delicious!
Karina N. . 2024-07-10
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Came here to eat Haidilao again, it’s simply the best hotpot in Birmingham! The price is reasonable, the food is fresh, and the service is excellent. I will come back often.
罗可沁 . 2024-07-10
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We love everything here. The food the service is beyond 5 stars ❤️💯
Bernadette Ofrasio . 2024-07-10
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I finally tried Haidilao. It feels really good to eat it in the UK. The service in this restaurant is very good and the food is very fresh.
zhen . 2024-07-10
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My favorite hotpot is Haidilao. When I came to Birmingham and saw one, I ate there immediately. The taste is still great and the service is still good!
Landon Kay . 2024-07-10
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Second time here, amazing both times. The staff are so attentive and kind and the variety of food is delicious as always, will definitely go back again 😋
Paige New . 2024-07-10
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Service is good and food is nice ! Will come back soon !
zhenyu zhang . 2024-07-10
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Very delicious food, great service. This place is fantastic!
Diwi Ti . 2024-07-10
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The service is very good! ! There are also ice noodles and porridge! The ingredients are fresh! Will come again in the future!
Xw Ai . 2024-07-10
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The service is very good and the food is delicious. I will come again in the future!
Xiaoxi Chen . 2024-07-10
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Good environment, food delicious!
m billy . 2024-07-09
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Exceptional food and service was out of this world. Deffo coming again. Will recommend to everyone👏
Nishan Burlakoti . 2024-07-09
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Had an amazing experience, Hailan was amazing serving us !! Deffo coming as well
Yogita Kharal . 2024-07-09
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