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4.4

Based on 928 opinions finded in 1 websites

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Nº 496 in 1309 in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..steakcarbonarapastapizzasalad
Score
OpinionsNoteGoogle9284.4

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Lovely place right in the heart of Knutsford. Friendly staff (Shout out to Faye)

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Kristaps Matulonis . 2024-11-02

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Faye was really helpful and had fast service!! The downstairs part is very quiet and aesthetic!

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Belj Gaming . 2024-11-02

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Absolutely had off, we paid for platinum and you don’t get discount on deals (which has never been told to us) clearly had the card out but it doesn’t apply. No explanation no warning nothing! Fuming to say the least.

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Miss Newell . 2024-10-27

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I love Gusto’s Knutsford, and Juan always makes us feel so welcome. Lasagne for me every single time, and it never fails

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Matt Lawrence . 2024-10-26

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Amazing experience. Great service.

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Liam Beard (LBe) . 2024-10-25

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Not great food I'm afraid. The starters were nice but the mains were warm when it arrived for either me or my friend so we couldnt eat it. Also the service was very slow and we booked an early dinner so it wasn't busy. In addition we the glass of wine we had wasn't chilled. We would have mentioned our concerns to our server but they didn't bother checking up on us. For the price of gusto, and having eaten at other gustos previously, it was extremely disappointing.

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Nicola Jones . 2024-10-25

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Lovely time, nice food but the most memorable thing is the 1st class service from roger

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Ian C . 2024-10-25

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Lovely food great atmosphere great service by Juan.

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Madison Francis . 2024-10-25

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My friend and I went in yesterday for a catchup and the service and food was absolutely unbelievable! Our waitress Lucy was so kind and helpful; honestly an amazing experience, will definitely come back

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Ella Nicholson . 2024-10-20

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Fabulous as always. Love coming to Gusto, never disappoints. Lily was a great waitress today.

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Sian Summers . 2024-10-19

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The food was great. The staff were excellent.

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Daniel Pulcella . 2024-10-19

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Lovely food and drinks, my personal fave was the pistachio White Russian. Lily was a lovely server.

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Rhiannon Evans . 2024-10-19

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A lovely afternoon at Gusto, our server Lilly was brilliant and attentive. The food and cocktails where amazing and the atmosphere relaxed

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Samo . 2024-10-19

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Another lovely meal here, food and cocktails were fab and our server Lily was great, thanks!

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Steph Bell . 2024-10-19

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Connor was friendly, knowledgeable and attentive

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lisa . 2024-10-19

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Great service from Connor and the rest of the team.

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Toni and James L . 2024-10-19

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Lovely restaurant and great food….

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Mark Bryant . 2024-10-19

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Connor made it for us, attentive, informative and engaging to be around. Food was delicious however the Carbonara needs a little more authenticity and the wine needs to be colder(!) we will be back x

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Anna de Souza . 2024-10-19

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Always our first choice for girls day. Lily was lovely!

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Lauren Nield . 2024-10-19

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Lovely food, great drinks! Lilly was a fab server!

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Carolyn Dennett . 2024-10-19

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It wasn't very busy for a Saturday night. I think its gone down a bit really. Service wasn't great, missed stuff off every course.

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Deborah Phillips . 2024-10-19

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Connor was amazing this evening! His rant made our group feel welcome this evening! Thank you Connor!

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Danny Jarrett . 2024-10-19

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Connor has been a pleasure 😘 great meal brilliant service 👍

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Angela Woodier . 2024-10-19

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Brilliant service. Thank you to Lucy for sorting the kangaroos and kaolas!!

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ella peters . 2024-10-19

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Beautiful food, great setting and wonderful service. Lily, our server, was fantastic and we have had a lovely evening.

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Leanne Barry . 2024-10-18

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Absoultely unreal food and atmosphere, nothing was too much to ask from the staff. Such a gorgeous venue, and the prices were reasonable. Will be back again!

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luke yearsley . 2024-10-18

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Had the most amazing evening at Gusto Knursford tonight. Our waiter was Roger and he made us feel so welcome from the minute we sat down. He made great recommendations for food and wine and took care of us in every way. Food was amazing as always and despite a busy restaurant, we felt attended to all night. Would definitely recommend for your next meal out in Knutsford.

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Megan Gleave . 2024-10-18

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Another fantastic meal at Gusto in Knutsford. It’s consistently good value, with quality ingredients and friendly, knowledgeable staff. It’s my go to restaurant in Knutsford. The Biscoff and chocolate dough petals are supreme!

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Becky Moore . 2024-10-15

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Quite disappointed with this meal, came in with the family for Sunday dinner. Service was lacking attentiveness. Water not offered, had to ask mid way through mains, glasses with lipstick stains on, champagne flat, when requested for more bread with chicken parfait starter, bread arrived after mains dropped, carbonara inedible, no check backs done, so I sat with full plate while everyone finished their mains, when these were cleared we had to notify waiter it was impossible to eat the pasta and that it tasted sour and like it had gone off, no apology given was told that since menu has changed it’s not nice anymore(wish I would have been informed beforehand hand as now I’m going home hungry). Kids pizza was good and fun twist on make your own part, but apart from that we definitely won’t be back and couldn’t recommend to others. Bill came to £130 but we really don’t feel that’s reasonable as it wasn’t good in slightest unfortunately.

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Sandra Mazutaviciene . 2024-10-13

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Fantastic service backed up by amazing food. A must visit.

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Frazer Thorley . 2024-10-07

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The service here was not good. The greeter on the front desk made us feel we were inconveniencing her. We ordered a cocktail at the beginning of our meal and it didn’t arrive. We ordered olives to start and then a carbonara and a pizza. The drinks did not arrive, and our main course arrived when we still had our starters, which we had not finished eating. We had also asked for water which also never arrived. So we asked several times for drinks. We ended up cancelling our cocktails. The food was passable. My friend did not enjoy her carbonara very much, she has had much better carbonara from similar standard restaurants. The pizza was ok, but not as good as usual. It is a shame because I have really enjoyed previous meals here, but they were a few months ago. I feel as though I won’t be repeating a meal out here in future.

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rebecca pacitti . 2024-10-06

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Very welcoming. 21st birthday, glass of fizz on the house for the birthday girl. 2 diners had Rigatoni Arrabbiata with pepperoni, unfortunately this dish had way too much heat in it. My daughter couldn’t eat it, myself who does like food which is hot & spicy managed to eat it but didn’t enjoy it as it was far too hot.

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Steve Kilgour . 2024-10-03

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Great food at reasonable price. Good atmosphere and very friendly and attentive staff. Really enjoyed our experience and will be back again shortly.

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Stuart Nicholson . 2024-10-01

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we were served by roger and he made our experience very enjoyable, the food was fantastic too

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poppy evans-storey . 2024-09-26

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Service was really slow. Ordered our drinks quite quickly but they then took 20 minutes to arrive. Took our food order when the drinks arrived but again really slow for each course to arrive. Wanted Parmesan on my pasta but after waiting 5 minutes and not being offered any or seeing a server downstairs gave up and ate it. Decided against a dessert as couldn’t be bothered waiting. The waitress did apologise, she said she was working upstairs and down. Think we just got forgotten sitting downstairs.

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Michelle Rustige . 2024-09-11

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Myself and my daughter went out for a meal all chosen by my daughter. We both really enjoyed the food! And our waiter, Rodger, looked after us and made the experience lovely. So thank you Rodger. The only thing we have to say were the small flies where a bit distracting and annoying.

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Abigailr5 Lindley . 2024-09-06

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Went for a birthday meal with the family, sadly it was a total let down. The food was average at best. Carbonara was ok, but the lasagna that was ordered was disgusting, the pasta was burnt to a crisp and the inside was lumps of grizzle and tomato, it was just awful. On to the service or lack of it, We were seated quickly and orders taken. We ordered drinks which took an age to arrive, we were half way through the starters when they finally did. After the mains arrived that was the end of the service, no one came over to ask if we were ok or food was ok, no offer for further drinks, no offer of a desert menu after we'd finished the mains, so after waiting for a while we got up and left, couldn't get out of there quick enough. We paid as we left, even then no question of was everything ok. To add insult, there was a service charge on the bill which I only noticed when I got home. Outrageous! There are so many options in Knutsford, go elsewhere

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Andy Partington . 2024-09-02

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A most enjoyable meal had at Gusto Knutsford with my husband , been manny times before but this was the 1st time using my Platinum card and it’s just as advertised 40% off and a free bottle of Presecco . What’s not to like 😁🥂

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Julieann Macfarlane . 2024-08-26

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Busy, lively and relaxed atmosphere

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Heather Lomas . 2024-08-22

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Just a great meal, love the dough petals!

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Martyn Davis . 2024-08-17

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What a lovely place to eat, food was delicious and it has a great ambience

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Andrew Moir . 2024-08-12

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There is a touch of nature which is welcoming and refreshing. Friendly staff.

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Georgina Edziwa . 2024-08-11

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Food was nothing special but service was horrendous, we were four people and had to wait for an hour to get our food,and because it was a week day it wasn't even busy. Never go back there again.

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Anna Silva . 2024-08-11

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This is my best ever I ate so delicious and very high standard food. Wow Wow!!

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Herbert Klein . 2024-08-07

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Food was questionable, Seabass fillets very small compared to other Restaurants in the chain. Tuna steaks past their best with slimy texture. One of party felt ill all night after having the Tuna. Don’t bother with the cannoli, I asked if they were freshly made and was told they were. The shells had come out of a mass produced box and the pistachio filling only had a few crushed nuts on each end instead of mixed into the filling. 12.5% service charge automatically added.

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Nicholas Hohne . 2024-07-22

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Lovely place and staff but food was average.

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Graeme Powell . 2024-07-20

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We had an excellent night out, great food and brilliant service

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George Williams . 2024-07-19

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juan is a fabulous waiter!! 10/10 experience

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Maisey Ray . 2024-07-18

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Fantastic lunch, fantastic service by juan!

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Oliver Carroll . 2024-07-17

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Quick and friendly service from Alicia and good flavoursome food at a good price….what not to like.

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Pamberi ne Hondo . 2024-07-12

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Service with a smile, food was delicious especially the burrata, tried the new vegetarian steak dish, loved it.

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ELAINE BEESLEY . 2024-07-09

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Always a great meal at Gusto; really like the menu, food always fresh and authentic. Service great, atmosphere great.

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David Waine . 2024-07-09

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My husband & I have luscious dinner this evening. Awesome foods and service. Thank you.

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Lydia Deacon . 2024-07-08

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We had a great lunch for a joint celebration, the staff were attentive, the food was great and we felt like we could have stayed all afternoon. There was no pressure to vacate the table and we all had a great time- including the kids making their own pizzas.

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Simon cooper . 2024-07-07

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Really great all round. We walked in about 9pm and they were able to accommodate us, didn’t feel rushed to order either which was nice. Menu had a lot of choice and all the food was excellent. Service was friendly and cheerful Would recommend and would go back

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Jess Coenen . 2024-07-06

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Lovely meal last night, food better than when on holiday in Sorrento!! Ahmed our waiter was excellent. They didn't have many customers for a Friday night but I feel this may be due to their midweek offer!!

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Kay Elgar . 2024-06-29

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The food was amazing!! I asked for my steak blue and it was more medium rare but it was still tasty as anything so no actual complaints. Well priced and really friendly and attentive service. Lovely clean restraunt, 100% would recommend.

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Sarah Johnson . 2024-06-27

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Lovely meal for 6 in full restaurant on Saturday evening. Everything was perfect , especially the service from Juan who ensured that our guests were well looked after in every respect. Outstanding service!

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Gil Covey . 2024-06-17

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Wonderful food, service and atmosphere - the pasta was 🤌

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nathan . 2024-06-15

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Food was lovely. However, the sea bass was extremely small. The big problem I had was there was a waiter there that had no clue what he was doing and kept bringing other people's food to us. Then, when the bill came, it had a 12.5% service charge already added plus a £2 charity donation charge on. We told them to give us a new bill with the service charge and donation taken off. When the new bill came, they still had £1 charity donation on it. It is an absolute cheek of them to automatically add these charges.

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Ray Karle . 2024-06-09

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Great night as always and Ruby really looked after us again she is a star

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Jon Crossley . 2024-05-27

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The food was amazing, fresh, great taste and well presented.

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Gareth Hatton . 2024-05-15

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Visited for my birthday meal. Ordered the fillet steak and the meat was clearly rotten. When we raised our complaint to the management we were told that there was no possibility that the meat was bad and continued to quote their food storage and safety protocols to us. He suggested maybe it was the butter! The manager gave us the impression he believed we were after a free meal. Disgusting food & disgusting service

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Samantha Oloughlin . 2024-05-06

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We've recently joined the platinum club and been going fairly regularly. My daughter absolutely loves the kids menu and really enjoys making her own pizza at the table. The Sunday roast is delicious, with the carbonara coli cheese being an absolute winner. The staff are always very friendly and efficient.

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Susan Dyson . 2024-05-05

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Gusto's has been one of our preferred restaurants in recent times becuase of the high quality food, friendly service, great atmosphere and prime locations. For the first time yesterday we came away disappointed in the quality of food at the Knutsford restaurant. It should be obvious but pizzas need a decent amount of topping especially tomato and cheese, skimping on these basic ingredients on all 3 pizzas resulted in them being dry and boring and pretty inferior. The other Romesco salad dish had also suffered in both amount and quality of the ingredients with only a thin layer of topping around the rocket base. So with all mains 'downgraded' it cannot be attributed to a one-off. We will try elsewhere next time and hope Gusto's can recover.

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Steven Harrison . 2024-04-28

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A very nice Italian restaurant in a beautiful town. The building is gorgeous inside and out which is usually a good sign that the food will be the same and it was. One of the best pizzas I've had in a long time! Really enjoyed it and will definitely be back 💯

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Martyn Stillman . 2024-04-22

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A nice place .Good staff unobtrusive service . Food hot and simple ( pasta its nice and a midweek meal fine ) Atmosphere meal early so quiet .Which was fine for early evening . Return again yes .. Platinum card worth the money ..

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Jason the Chef Palin . 2024-04-19

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Had a really nice Sunday lunch here. I thought the price was really good, but the portions explained the cheap ish price. Very small. However it was very tasty and the team were very good.

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Mark Russell . 2024-04-08

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I honestly can't think of anything I'd knock about Gusto. Perhaps (ridiculously) the portion sizes? But they're designed to encourage you to have a starter and a dessert, as well as a main. But the food is really excellento.

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Ian S . 2024-04-07

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Went for lunch it was OK but nothing more than that. Not much of an atmosphere and food was average.

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Stacey Holt . 2024-03-30

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Lunch in Knutsford was lovely, just what we needed on a miserable wet day! Nice warm restaurant, food was delicious and my lasagne was piping hot!!! the service was friendly and cheerful. look forward to our next visit x

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Marion Riley . 2024-03-14

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Very hard to rate this place fairly, we were a party of 20, organised by my daughter in law for my sons 40th birthday. I confess I am not a big fan of pasta, so I decided on the rib eye steak, we were Waiting almost 90 minutes before food was being served and although beautifully cooked and tender my steak was very small and the potion of french fries would hardly cover a tablespoon. I had to remind the waitress that I had ordered a peppercorn sauce, she apologised and returned with a miniscule sauce boat that resembled dolls house crockery. At £6:15 for a pint of lager was very expensive when the same drink is served for £4:90 at the Ring o Bells. Furthermore they added a service charge to the bill. I think it was overpriced for what people were served .

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Michael Harrison . 2024-03-08

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Lovely meal, good service, fair pricing. Would recommend.

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Anna Boyes . 2024-03-07

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Very slow service. Left before having extra drinks due to staff ignoring us.

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Ade H . 2024-03-04

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The food was authentic and delicious at this Italian restaurant. I loved the rich flavors but smaller portions of their dishes. The atmosphere was cozy and inviting, but the music was too loud for my taste. The service was friendly, but not very attentive. It took a long time to get our orders and our bill. Overall, I enjoyed the meal, but I wish they would turn down the volume and speed up the service.

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Jack Clement . 2024-03-03

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Dirty plates, poor quality food, just horrible

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Павел Зеленин . 2024-02-28

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Good good but very small portion of crab pasta for £20. With one glass of wine each, one course and service charge £60. Service was disinterested at best. Nice venue.

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Rosie TeaCake . 2024-02-08

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They didn’t honour the 50% off food as I wasn’t a member for more than 24 hours as they said it was in their Ts&Cs. I emailed to tell them the 24 hour rule is not clear on their site and they basically patronised me saying that I didn’t see it. I showed them screenshots of my ‘journey’ it was never mentioned anywhere. I also never asked for anything back I just wanted to let them know it’s not clear. Only to be told I didn’t see it. i still don’t know where it says that. But it’s ok! Piccolino has it too and they honour it as soon as you download their app!

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Andra Dorolti . 2024-01-27

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We really are blessed with this restaurant in Knutsford. Consistently good food and wine! Great team and always a great time! Highly recommended!

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Kerry Bone . 2024-01-20

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Service was excellent location excellent a few young children in there very loud food was OK my pizza had to be reheated but wife's lasagne was excellent

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Darren Slater . 2024-01-14

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Food was excellent (I had the scallops, pork and honey roasted plums), I had the best non-alcoholic margarita I've ever had, and the place was buzzing on a Wednesday night because they were offering 50% off so atmosphere was great. Service was however a little slow. First they couldn't find our booking, then our table was booked at 8pm and we didn't get seated until 8:25pm, some of our sides were forgotten about and we struggled to order more drinks and pay, there was also a long gap between starter and main. Overall still very good and I understand it was busy.

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Charlotte Binks . 2024-01-13

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What can you say about Gustos that hasn't been said before? Love the setting, the food is great especially the pizzas :-) Staff are superb -- all round excellent experience!

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Tony Jones . 2024-01-08

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Really lovely Christmas lunch at Gusto today. Great service, lovely surroundings. Many thanks

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sue matin . 2023-12-25

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The best restaurant in Knutsford. The food was excellent and we had such a lovely waiter who couldn't do enough for us. We've been here about 5 times and it gets better every time.

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james edleston . 2023-12-18

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Regular customer as service,food and atmosphere is always fantastic

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michelle hitchin . 2023-12-16

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Really nice place, with great service and great food. It was a bit on the expensive side, but it's almost Christmas, so we splashed out.

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Peter Crook . 2023-12-09

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We went for a works Xmas party (14people)and they catered very well for us.

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chris white . 2023-11-26

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Atmosphere depends on where you are seated and the time if day. Service was ok but we couldn't find anything that excited us on the menu so we had a drink at the bar and left.

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David Ades . 2023-11-20

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We have dined here many times and usually it's alright. We don't expect the epitome of Italian cuisine as after all Gusto is a restaurant chain. However I feel it is fair to expect a certain standard for the price and service charged. Pate starter was OK but a tad dry with no accompanying chutney or sauce option. Lasagne and ragu pasta mains were quite small for the price charged. Dessert was.frankly a joke and not as expected. However the service was the worst we have ever experienced at Gusto Knutsford. Reception was fine and polite. Unfortunately the waiter with a dark beard and balding (no offence intended re appearance)was vacant in expression and unwelcoming. We.felt an inconvenience to his day. We declined the service charge and asked for a lemonade to deducted, which was ordered but wasn't provided. We feel he wasn't paying attention or not interested. However, as we were leaving his face lit up like a Christmas tree when two younger ladies at the next table were ordering their drinks etc. Lastly the staircase to the toilets needs as a minimum a repaint ,it is very poor and smells of stale cooking oil. Please don't ask me to reach out to gain more info as this should not have happened in the first place. Probably won't bother again.

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John Limer . 2023-11-12

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Fantastic service and delicious food!! The humous starter was very tasty and the buger/fries was spot on!! Even though we were stuffed, we shared the brownie dessert and this was melt in the mouth. Will ve back again no doubt about that.

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Darien Vernon . 2023-11-09

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Gorgeous food excellent location

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Audra Kearsley . 2023-11-05

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Waitress forgot my main course. Very apologetic but when it came it was dreadful! She did take it off the bill. Service generally poor, but still added 10% Service charge on!

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Helen Marshall . 2023-11-03

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Staff lovely and accommodating. Food very tasty and well presented. Menu excellent.

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olivia hunter . 2023-10-27

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enjoyed my dinner here the other night. The service was great and my pizza was delicious with a side serve of cauliflower carbonara pasta. A nice place to eat.

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Paul B . 2023-10-23

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Absolutely lovely place. The cocktail I had, 'Cherry and ameretto' something was absolutely perfect. On this occasion, we didn't eat, but the food that came out near us, looked and smelt lovely. Can't wait to visit again.

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Charl E . 2023-10-22

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I am very disappointed about gusto. I booked two weeks ago for a roast dinner at 4pm for my birthday and wedding anniversary. When we got to the restaurant, the waitress said they had sold out. We left the restaurant and went somewhere else. Terrible service. Thank you to the Bontanists down the street for saving the day.

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Robert Lathwood . 2023-10-15

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Very good food, good service and good staff.

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Lewis Knight . 2023-10-13

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Impromptu lunch with my hubbie today, the food was absolutely gorgeous, the staff were attentive polite and friendly, thank you we'll be back soon!!

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Angela Kelsall . 2023-09-18

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Waiter didn't come over as often as they should have to offer drinks, had to wait a while to get the attention of staff for the bill amd the wait time seemed longer than usual but food stunning 11/10 and great atmosphere

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elle louise . 2023-09-18

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The aromas wafting through this restaurant are tantalising for the taste buds. The welcome & hospitality from the knowledgeable staff was friendly & efficient & a special mention to the manager Rob who is charming & his easy manner is a joy to be around. Delicious tastey food with an excellent wine 🍷 Best ever Tirimasu, it was light & fluffy with a great hit of coffee. Thank you for a memorable evening ✨️

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D Chatsworth . 2023-09-14

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