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4.3

Based on 287 opinions finded in 1 websites

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Nº 77 in 242 in Blaby

CUSTOMERS TALK ABOUT DISHES WITH..prawnricesalmonspicychicken
Score
OpinionsNoteGoogle2874.3

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Lovely flavours but portions keep getting smaller and smaller you dont get what you pay for. I asked for extra cashews for my tofu udon noodles but barely had a handful. Barely any sauce was added to very dry!

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Carly Barradell . 2024-12-29

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I went in on wed 18th and it was so busy and the staff were run off their feet. Despite the waits and customer demands the supervisor on shift was super polite, helpful and provided great customer service. Really impressed consider the other staff seemed unsure and needed much guidance. Think her name was Shania, I did ask but lost the receipt! She needs a big well done. Great staff member.

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Lou Gibson . 2024-12-19

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Everything Wagamamas wishes they were. Excellent food, the chicken bao buns are honestly phenomenal. They have no right being that delicious. The rice bowls are also just as delicious.

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Jack Reed . 2024-12-19

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Amazing service and UNBELIEVABLE food, the staff amazing and very welcoming and the service is quick !

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0 .coffee beans. 0 . 2024-12-14

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Refreshe your soul with the fresh ingredients alone with absolutely fantastic service. Appropriate the whole team to made first visit memorable!! Thank you.

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needa deewan . 2024-12-11

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Very fast , tasty food 100% recommend

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Adrienne May Dyche . 2024-12-10

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Great fresh food and lovely service

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Anne C . 2024-12-10

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food was good and staff were really friendly!

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Maryann Baines . 2024-12-09

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I came in on a Monday evening and Staff are lovely when I attended with my family and the team supervisor helped my family order what they wanted and helped with allergies and special commands

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Ily . 2024-12-09

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A massive thank u to the girl with red hair for advising me on my choice of food very attentive and knowledgeable.

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farrah pal . 2024-12-09

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Lady with tattooed arms was extremely rude with an attitude, she was busy hiding in the back texting on her phone instead of serving. There was a queue of people and when we asked for service, she said 'there is a screen there which is faster for ordering, try use that as we're busy' Used to be a nice place with friendly staff when they first opened. Its what the queens road branch was known for when they first opened.

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R Basra . 2024-12-08

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Great food and staff are really great recommend the place

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Tarig Khalid . 2024-12-06

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Upon entry we were told not to eat here if we have allergies. We decided to go ahead (epipen at the ready) and ordered 3 salmon Bao buns to takeaway. The food was lukewarm at best and the bao buns were less than half full. Have eaten at a different location and had a much better experience. It's worth noting that we went in at 8 pm and there were 4 staff members and only 2 other diners (both of which already had food). Disappointed.

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Briony Ward . 2024-12-06

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Food is amazing tasty and staff are great fun and shania great with banter and fun

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Jordan Clarke . 2024-12-05

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Visited the place last week and NEEDA was really helpful to choose vagetarian options from the menu and service. Food was fresh and flavourful overall had a great experience!!

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RUMANA MOHAMED . 2024-12-04

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Hi Abraham. i came in the store today and Cameron served me with good customer service and very polite & that the kind off attitude i like to see from this young man

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Abraham Tesfai . 2024-12-04

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Always a pleasure, and lovely food too🍜

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Ms M J Simmonds . 2024-12-03

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Food was 10/10 service 10/10 thanks Lucy!

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James Hutchings-Webber . 2024-12-01

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e in | Lunch | £10–20 We've visited here a few times and the food is always very good and service was very quick and efficient. The server Lucy helped us make an informed choice and suggested dishes to try 😊😊

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Lindsey Wright . 2024-12-01

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I came in a couple days of days ago with my dad as he had never tried grounded before. The food was amazing and the staff were brilliant. Lucy took great care of myself and my dad throughout our meal and even took care of my ridiculous food requests (cant deal with spice). 100% recommend

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Jolie-May Allcoat . 2024-12-01

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Great service from Lucy will be back!

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Hollie Carter . 2024-12-01

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Amazing service thank you team👏🏻

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Lola Vandepeer . 2024-12-01

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Absolutely fabulous place loved my waffle I had and great service definitely revisiting next time I'm at fosse park xx

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Kylie Ellis . 2024-11-30

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Lovely experience here, great food, great vibes, great service. Would definitely recommend.

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Dev Solanki . 2024-11-30

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Got the chicken baos and prawn rice bowl and it was delicious. Ample seating area, staff was helpful and friendly, service was excellent (:

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Farah Alam . 2024-11-29

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Food was great and service too. Staff was all welcoming and helpful.

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sim thandi . 2024-11-29

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Shania was great. Very quick service and was very informative on what to have to eat. Would come again

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Joe Tovey . 2024-11-28

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Best food place that I have been I love the deserts they are beautiful 5 star quick efficient employees serving and getting through as many people as they can still giving the best service to each and every customers will be going again.

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Shelby Haddon . 2024-11-28

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I visited this store after trying a sample pot. The food was delicious and Courtney the manager was very helpful. I will be visiting again very soon.

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Lucy Steels . 2024-11-27

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Food amazing as always, i’d give service 6 stars if i could because shania was so helpful and friendly. Nice atmosphere in the place, would recommend

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Josh King . 2024-11-27

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Food was excellent and great service by Katie

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Joseph Barfield . 2024-11-27

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Popped in for a bite to eat whilst out shopping. Although it was busy the staff served us quickly and were friendly. I had a beef wrap and a raw cacao. The wrap was really tasty and fresh as was the drink. The place is well run and stands out in a world of burger bars and chicken shops. Well recommended.

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Steve . 2024-11-27

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The food was delicious the staff was great good customer service and the establishment was very clean and nice to be.

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Ashton Williamson . 2024-11-27

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Great place manager was brilliant would highly recommend great food

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Natalie Plater . 2024-11-27

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The service was greatttt and Shania had great service

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Gagandeep Singh . 2024-11-27

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I tried this place as wanted to try something new and it didn’t disappoint as it was lush. I had a wrap and smoothie for my lunch. I have since been back a few times. I would highly recommend this lovely little place.

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Helen Haddon . 2024-11-27

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Jake was absolutely amazing, he helped me understand what I could have with my meal and was very clear

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Dylan’s Channel . 2024-11-27

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Shania was our server and she was amazing! Would 100% recommend. Will be back :)

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Heaven Leigh . 2024-11-27

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I love coming to eat at The Grounded Kitchen in Fosse Park Food Court. The food there is amazing. I am very grateful to Rhianna, Shania and Lily as they always provide outstanding customer service. They are so warm friendly and helpful, they are an asset to the company.

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Costantine Mezelides . 2024-11-26

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Excellent service, and a big thank you to Jake, he was brilliant A++++

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Luke Smith . 2024-11-24

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Came into grounded today for a wrap and had excellent customer service by Aisha who was very polite and is a hard worker

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Dist . 2024-11-24

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I recommend anyone to go to grounded kitchen lovely food specially the rice and salmon a young guy Cortney served me nice manners and very helpful I will be coming back here again

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sarah lugsden . 2024-11-24

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I walked with a group of 6 and they were very accommodating especially the manager Courtney who went above and beyond with the service. The food was also delicious

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Yusuf Tutla . 2024-11-24

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Delicious food and best customer service I have ever experienced,Our server Courtney couldn’t be more helpful ,What a delightful young man ,definitely be back 😀

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Debbie Stewart . 2024-11-24

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Lovely atmosphere, especially aisha she was amazing and really helpful! really recommend!💖💖💖💖

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Lucy may . 2024-11-23

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Amazing food, came fast. Lucy our server was very nice. Highly recommend!!

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katy w . 2024-11-23

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Good food, amazing quality, staff was helpful and polite especially Lucy who was really nice!! Would go again😍😍😍😍

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Aisha Tariq . 2024-11-23

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Jake and Shania were great as always and the food was excellent!

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Haroon Ali . 2024-11-23

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Went in a couple of weeks ago and forgot to write a review, Lucy and Aisha (if i remember correctly) were two absolutely lovely staff members who genuinely made my experience better. As for the food my bowel was 10/10 with the perfect amount of sauce. Will be coming back for more and a chit chat :)

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Hames Webber . 2024-11-23

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Had a lovely meal, great food. Staff were absolutely lovely I was lucky enough to be helped by a young staff member who was more than helpful when choosing menu options. Thank you Luce! Honestly such a beautiful place will definitely be attending again and highly recommend if your interested in a verity of different food!!

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Lil Dino . 2024-11-23

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hi my name is cameron , this was my first ever time coming to this restaurant & the atmosphere was excellent & the crew was polite & considerate to & one off the crew witch was courtney. being helpful & making us feel welcome to the restaurant! 🧑‍🍳

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Cameron Campbell . 2024-11-23

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Great place for a meal out. Loved it. My service by Lucy was excellent too. Highly recommended. Food was amazing.

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John John . 2024-11-23

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Great service and my first time eating here and Shania was very helpful and will deffo be back again

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John Shepherd . 2024-11-23

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This is a lovely place...if I could give more stars I would...food is amazing..waiter's are very polite and professional. Courtney served me, and what a lovely friendly chap Well recommended. Keep up the good work

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joanne gardiner . 2024-11-23

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Gorgeous food, lovely quick service from Lucy!! Made us feel so welcome, we’ll be back..

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Isabelle Bushell . 2024-11-23

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The team is amazing and the food always tastes great

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Mohamed Ahmed . 2024-11-23

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We visited this evening and the service from shania and Jake were great! Super helpful and polite. Food was really good and full of flavour. Thank you we will be back.

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Pib Pib . 2024-11-23

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Very friendly and quick service, food was delicious

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Aryan Patel . 2024-11-23

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Aryan served me and was really polite

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number one . 2024-11-22

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Just want say huge thank you to Jake and his team. He always friendly, helpful and always goes over beyond cooking us a delightful meal. Thank you, can't wait visiting again or ordering.

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Hiren Solanki . 2024-11-22

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Katie was amazing! And the food was fabulous! 😁

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Jake Smith . 2024-11-20

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Fantastic experience at grounded kitchen today, never been before but was recommended by a friend who goes. Absolutely lovely and staff was so friendly especially Jake who made us laugh 😆

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Joanne Smith . 2024-11-20

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I went in today to try something new, and someone called Jake showed me a menu. Such a charmer! Food was awesome for a first time customer! Defo going back!

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Katie “TigerGalPlayz” Smith . 2024-11-20

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I paid a visit to Grounded kitchen this afternoon along with my sibling. We ordered a rice bowl and a portion of wings - 8 wings. Along with a smoothie also. The portion sizes were great. Perfect for the two of us. The wings were delicious! The sauce used was tasty and cooked well. The rice bowl itself was filled and had the right amount of toppings/sauces too. The smoothie was perfect. Most importantly, Shelly served us very well and her customer service was on point 🫡👌 She was polite, helpful and friendly.

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Uthmaan Dabhelia (IG: uthmaan_) . 2024-11-09

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The worst Ramen I've ever had in my life.

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Eric Black (Refundable) . 2024-11-05

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I've been coming to this grounded kitchen since they opened i always get such great service and the food is always so good, there staff member Shania is especially great, always has a smile, so helpful and knows the entire menu so well, and always gives amazing service.

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Dennis Carrick . 2024-11-01

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Team are really good, nice & friendly. Food is amazing and good presentation. Would definitely recommend!

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Courtney Lugsden . 2024-11-01

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Courtney did a great job with the food and went the extra mile for customer service. #grounded kitchen you have a great employee there! Hope he gets employee of the month! He deserves it.

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Russ Mcloughlin . 2024-10-31

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Courtney and the team at the fosse park branch were amazing, really welcoming, friendly and helpful. Food was lovely and fresh too! Thank you!

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Callum Parsley . 2024-10-30

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I came here last night (26/10) and just wanted to leave a review about the two lovely girls that were serving that day I didn’t catch there names but there customer service was impeccable. Especially the lovely girl on the till who was really patient and just provided a really welcoming atmosphere!! The food was amazing as well will definitely come back soon :)) x

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Ruby Oliver . 2024-10-27

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Although the food is not really authentic and is a bit fusion, it is still good food. Mandu is a must-try. The udon was a bit salty. But other than that, the meal was satisfying in general.

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Nguyen Nhat Linh Tran (Victor) . 2024-10-23

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This was such a terrible experience. The queens road is much better! Here, at the fosse park the chicken was completely dry, food was served cold and it had no taste at all. I have eaten that specific bowl (chicken Bulgogi) so many times and this branch is a total disappointment!

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vishali geiantilal . 2024-10-21

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The food was very mediocre. Wouldn't go for dinner, portion quite small. The salmon bowl had very small salmon flakes that if you didn't focus on them, you wouldn't have seen or tasted them. The prawn bowl was also not mind-blowing, the dish seemed quite watery... The smoothie were very nice though.

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Vikki . 2024-10-20

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Delicious food and great service!

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Sam Higgins . 2024-10-18

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Shania was great. Great service with a smile and knowledgeable on the menu

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Sheila Deamer . 2024-10-16

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Food was so lovely and prepared perfectly, a lovely girl called Shania done such amazing service for me and my nan , very friendly and polite, had lovely smile. Would defiantly use this restaurant again if the service is like this! Thankyou so much!

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madison gamble . 2024-10-11

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A massive big thank you to the amazing Shelly at Fosse Park! She really made my day! My wife usually can't eat at Grounded Kitchen, because the food is spicy for her stomach. Shelly patiently and kindly explained all the food options and together we came up with a non-spicy vegetarian option, that was perfect for her. It was super delicious! Well done Shelly!

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Zoltan Juhasz . 2024-10-01

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Went out to eat with my partner. What an amazing place! I loved every single moment at this place. The food was amazing. I ordered the "Hot and Nutty Fire" wrap. What a wrap! It was totally different with all the combinations in it. It went very well, and the spice kick to it was nicely done. Well done, chef! Now, onto the bowls of ramen noodles. Oh, my! What an amazing dish! Highly recommended to all you gym freaks to get that goodness in. Not to forget the testers before walking in just made my day. Amazing staff and service. We will be back. What it shows on menu is what you actually get.

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Irfan . 2024-09-25

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Very bland food with little to no flavour. Customer service was good when I wanted to swap my main meal because I didn’t enjoy it. Portion sizes are rather small too for dinner.

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sncOox C . 2024-09-24

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This is a really nice place that adds variety to eating out options. I have been here and ordered from here quite a few times. They have recently changed up their menu. I tried the laksa which was nice although it leaked on delivery. Please can you improve delivery packages for saucy meals. Rice bowl is always good. I prefer the chicken over meat as had instances where the beef was noy great. The flavours of the rice bowl go well together. I usually get the hot and firey. I have also tried the udon Noodles which are the thick ones. I like this too. Sometimes it can be a little drying if the person making it doesn't add in enough sauce. More recently I went for the noodle broth bowl which was decent and filling. There was lots of sauce and it's serves with a protein of your choice. This is a nice winter dish. We didn't like the dumplings. Didn't taste fresh at all. The Edamame side is ok. If you prefer an alternative to a burger I'd reccomend the bao buns however these are not the most filling. The wraps are really good and much more filling. Overall I'd recommend the rice bowl as a safe option! They also give NHS discount which is a plus 👍🏼

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Aliyah Sumar . 2024-08-12

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Have really enjoyed eating at other Grounded Kitchen locations, but this one was by far the worst. Ordered a £12 bowl, arrived missing most of the vegetables, crispy onions etc that I'd usually expect. All of my previous meals at GK are full-to-the-brim, however the bowl at Fosse Park was only half-full. Have to imagine they were low on ingredients? Don't know why else they'd have ignored the usual recipes. Very disappointing for a premium brand. tldr; if you go when they've had a busy day, you'll get a bad, incomplete meal.

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Jonathan Dunkley . 2024-08-05

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This is normally one of my favourite orders, however the portion sizes are not consistent, sometimes the bowl is fully packed to the top but sometimes the bowls are half full which is disappointing when your getting less for your money, this isn’t a cheap restaurant let’s be honest. Also not keen on how the menu has changed recently, a lot of the best recipes have been removed.

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Alexandra . 2024-07-20

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Open hours incorrect says 10 30 sunday at 10 45 they let me know they wouldn't be open for another 15 mins although doors were open

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Helen Gribble . 2024-07-07

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Ordered chicken Bulgogi. Awful. Tasted nothing like it, not authentic. Chicken was very dry. Inedible. Food was cold too! How?! After few bites, binned it. Do not eat here. Expensive too. === Gave this place a second chance. Absolutely awful service. Clueless. Left out food, so we had to drive back and they made excuse and says we called out the food but they told us all food was in the bag. While we were there the second time, another customer was complaining the same. Absolutely embarrassing and run by poorly trained staff with no work ethics. The food is not authentic and does not taste of anything. There is no broth in the udon. Do not eat here, you have been warned.

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Nel C . 2024-07-05

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I was served by Anissa today, good food & good service!

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Dan Ram . 2024-07-03

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Very disappointed with the smaller bowl size. My partner ordered a meal expecting the usual but was told that they only do small bowls which wasn’t even full! It was also more expensive than the larger bowl, how do they justify this? We were regulars but not going back!

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Nikki Ellis . 2024-05-24

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Food used to be good. Now it's just a big bowl of mainly boiled rice, a bit of chicken (or your topping) and sauces. Disappointing. Only eat there bcoz its in fosse park. Nice ambience. Not worth the money.

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Masuma Rajani . 2024-05-18

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I was struggling to understand the menu and what comes in it, had really good customer service from Aisha who went through the menu with me and recommended me the Chunchon laksa. It was really good, thank you Aisha for the help!

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Margret Bailey . 2024-04-21

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Fantastic and quick service. Food was piping hot. Thank you Ella and Rihanna you were amazing. Thanks to all the staff

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Samee Patel . 2024-04-14

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Poor experience. Stood waiting in the queue for 5-10mins as 1 of 2 people. While in the queue no-one was making food and just felt like the staff were lost. Also the price seem very high for what it is.

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Matthew Huetson . 2024-04-12

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The restaurant was dirty, the food isn’t as we remember it. The drink took 3 reminders to staff to make and staff were incredibly unprofessional swearing and inappropriate behind the till. Really disappointing, and to add to this, the prices don’t reflect the quality. We weren’t even given a receipt to highlight how much each of the items were!

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S S . 2024-03-25

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Not bad. Portions are quite small. Food wasn't bad, but I wasn't impressed. If you only looking to snack between shopping, that's a place to go.

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Lauryna Brusokaitett75 . 2024-03-08

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Ordered food for the first time from here ( noodles) which were veryyy flavourless...it was just plain noodles....just wasted my 11 pounds and the quantitiy was also veryy less...

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Naznin . 2024-02-04

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I used to eat here weekly but the quality went down massively. Thought I would give it another go as it’s been ages. Just ate it again today and it’s still such poor quality. The tofu is consistently burnt and over cooked. The quality is just so poor and I wouldn’t mind paying the price if it was good, but this is just not worth it. I even went to collect it hoping it would be good, as 99% of the time, when they deliver its awful. Still not up to scratch. Used to be so great when they first opened and were on queen street and town. I was actually one of their first every customers. Won’t be coming again.

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Rid . 2024-01-23

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Visited the restaurant a couple days ago and was served by a very friendly girl Anissa. She was very welcoming and helpful with the menu. The food tasted great, would definitely come again!

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Hannah Beard . 2024-01-18

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Really enjoyed the food but it's such a shame the service wasn't up to standard. There was only three of us eating and only two meals came out, leaving my daughter waiting and waiting thinking it will arrive soon but they actually forgot until we asked for the other two items we ordered. She then had to eat up quickly because she had to be somewhere. For this reason I won't be going back sorry.

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Adam Holmes . 2024-01-13

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What a disappointment ! Used to go to Grounded Kitchen a lot when they were at King Street and was happy to queue for half an hour during my lunch break as the food was so good - really tasty, fresh and zingy. Just ordered a delivery from the Fosse Park branch and it was just awful. The bulgogi beef was tough and tasted like it had been boiled and was so tasteless I had to add some barbecue sauce. The rice tasted like it had been sitting around on the counter for a couple of hours and the avocado was mushy and overripe. Only managed to eat about half of it. Just awful.

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sara . 2023-11-07

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They were having issues taking payments at the time we arrived so had to order online which wasn't the easiest as my phone kept freezing on the website. Flavours were really good, tofu could have done with a little more flavour and it was quite firm than what I'm used to. Frappe was really good but would have expected a bigger cup for the price. When we arrived there were quite a few staff standing around when tables could have been tidied (we had to do that ourselves) But all in all, I probably would go back.

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Vicky Johnson . 2023-11-05

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Tried this place for the first time yesterday. We were on our way back to Liverpool. Rheanna served us. She was not only very informative over the menu but pleasant and engaging. A real asset to your company. We will definitely be back !

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Rachel N . 2023-10-23

MORE AT Google

Top star food, absolutely quality and fresh food will definitely recommend them

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Ibtisam Naeem . 2023-10-09

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