Grounded Kitchen in Blaby

Over 30 mins and still waiting for my order.

Ridiculous service times, had the whole restaurant waiting for almost an hour for anyone to get their food

We ordered two meal deals bowls and baos and dumplings and apart from the dumplings everything else was cold and so so disappointing. This was the first time we had ever visited a grounded kitchen restaurant after hearing good things and not sure we would visit again. After spending £44 we expected so much but we received two bowls of microwave mush and the Bao buns were not well constructed. We tried this as a possible alternative to wagamama's and wish we just drove the extra ten minutes to go there as prices are approx the same but the food is freshly cooked and never cold.

First time eating from here .Shania was absolutely fantastic introduced me to the menu, was polite, welcoming and took the time to explain the menu layout as a result placed an order and enjoyed a prawn ramen which was wonderful. Fresh ingredients, full of flavour.. Will be ordering again!

If you’re looking for bao-flavored aluminum foil, this is the place for you! Ordered takeaway bao, only to find them glued to the foil like an art project gone wrong. Peeling them off was impossible, unless you enjoy eating torn up bits of bun mixed with foil. Who packages soft, delicate food like this? A complete waste of money.

Just stopped for a quick bite. The service from Shania was 10/10. Talked us through the menu, even offered a little taster of the sauce. Food was healthier than most places. However the service was super.

Went there last night with my daughter did not know really what to have and Shania was fantastic I had a beef noodle bowl my daughter had beef buns food was fantastic Shania very professional and very polite would definitely recommend going there

I always love going to Grounded Kitchen at Fosse Park. The restaurant is clean and the food is delicious. The team are really friendly, especially Shania - she is really welcoming, helpful and hospitable. I can't recommend it enough!!!

Shania was really smiley and polite and very helpful. Will definitely come back, the food was excellent!

Healthy & delicious Korean inspired food Friendly team Excellent service

I love this place. The staff are friendly, lovely environment and the food is amazing. My go to favourite flavour is gochujang, yum.

Expensive, dirty table, small portions, long wait

Lovely flavours but portions keep getting smaller and smaller you dont get what you pay for. I asked for extra cashews for my tofu udon noodles but barely had a handful. Barely any sauce was added to very dry!

Everything Wagamamas wishes they were. Excellent food, the chicken bao buns are honestly phenomenal. They have no right being that delicious. The rice bowls are also just as delicious.

I went in on wed 18th and it was so busy and the staff were run off their feet. Despite the waits and customer demands the supervisor on shift was super polite, helpful and provided great customer service. Really impressed consider the other staff seemed unsure and needed much guidance. Think her name was Shania, I did ask but lost the receipt! She needs a big well done. Great staff member.

Amazing service and UNBELIEVABLE food, the staff amazing and very welcoming and the service is quick !

Refreshe your soul with the fresh ingredients alone with absolutely fantastic service. Appropriate the whole team to made first visit memorable!! Thank you.

Great fresh food and lovely service

Very fast , tasty food 100% recommend

food was good and staff were really friendly!

A massive thank u to the girl with red hair for advising me on my choice of food very attentive and knowledgeable.

I came in on a Monday evening and Staff are lovely when I attended with my family and the team supervisor helped my family order what they wanted and helped with allergies and special commands

Lady with tattooed arms was extremely rude with an attitude, she was busy hiding in the back texting on her phone instead of serving. There was a queue of people and when we asked for service, she said 'there is a screen there which is faster for ordering, try use that as we're busy' Used to be a nice place with friendly staff when they first opened. Its what the queens road branch was known for when they first opened.

Upon entry we were told not to eat here if we have allergies. We decided to go ahead (epipen at the ready) and ordered 3 salmon Bao buns to takeaway. The food was lukewarm at best and the bao buns were less than half full. Have eaten at a different location and had a much better experience. It's worth noting that we went in at 8 pm and there were 4 staff members and only 2 other diners (both of which already had food). Disappointed.

Great food and staff are really great recommend the place

Food is amazing tasty and staff are great fun and shania great with banter and fun

Hi Abraham. i came in the store today and Cameron served me with good customer service and very polite & that the kind off attitude i like to see from this young man

Visited the place last week and NEEDA was really helpful to choose vagetarian options from the menu and service. Food was fresh and flavourful overall had a great experience!!

Always a pleasure, and lovely food too🍜

e in | Lunch | £10–20 We've visited here a few times and the food is always very good and service was very quick and efficient. The server Lucy helped us make an informed choice and suggested dishes to try 😊😊

Amazing service thank you team👏🏻

Food was 10/10 service 10/10 thanks Lucy!

Great service from Lucy will be back!

I came in a couple days of days ago with my dad as he had never tried grounded before. The food was amazing and the staff were brilliant. Lucy took great care of myself and my dad throughout our meal and even took care of my ridiculous food requests (cant deal with spice). 100% recommend

Lovely experience here, great food, great vibes, great service. Would definitely recommend.

Absolutely fabulous place loved my waffle I had and great service definitely revisiting next time I'm at fosse park xx

Got the chicken baos and prawn rice bowl and it was delicious. Ample seating area, staff was helpful and friendly, service was excellent (:

Food was great and service too. Staff was all welcoming and helpful.

Shania was great. Very quick service and was very informative on what to have to eat. Would come again

Best food place that I have been I love the deserts they are beautiful 5 star quick efficient employees serving and getting through as many people as they can still giving the best service to each and every customers will be going again.

Food amazing as always, i’d give service 6 stars if i could because shania was so helpful and friendly. Nice atmosphere in the place, would recommend

Food was excellent and great service by Katie

Popped in for a bite to eat whilst out shopping. Although it was busy the staff served us quickly and were friendly. I had a beef wrap and a raw cacao. The wrap was really tasty and fresh as was the drink. The place is well run and stands out in a world of burger bars and chicken shops. Well recommended.

I visited this store after trying a sample pot. The food was delicious and Courtney the manager was very helpful. I will be visiting again very soon.

The food was delicious the staff was great good customer service and the establishment was very clean and nice to be.

Great place manager was brilliant would highly recommend great food

The service was greatttt and Shania had great service

I tried this place as wanted to try something new and it didn’t disappoint as it was lush. I had a wrap and smoothie for my lunch. I have since been back a few times. I would highly recommend this lovely little place.

Jake was absolutely amazing, he helped me understand what I could have with my meal and was very clear

Shania was our server and she was amazing! Would 100% recommend. Will be back :)

I love coming to eat at The Grounded Kitchen in Fosse Park Food Court. The food there is amazing. I am very grateful to Rhianna, Shania and Lily as they always provide outstanding customer service. They are so warm friendly and helpful, they are an asset to the company.

Delicious food and best customer service I have ever experienced,Our server Courtney couldn’t be more helpful ,What a delightful young man ,definitely be back 😀

I walked with a group of 6 and they were very accommodating especially the manager Courtney who went above and beyond with the service. The food was also delicious

I recommend anyone to go to grounded kitchen lovely food specially the rice and salmon a young guy Cortney served me nice manners and very helpful I will be coming back here again

Came into grounded today for a wrap and had excellent customer service by Aisha who was very polite and is a hard worker

Excellent service, and a big thank you to Jake, he was brilliant A++++

This is a lovely place...if I could give more stars I would...food is amazing..waiter's are very polite and professional. Courtney served me, and what a lovely friendly chap Well recommended. Keep up the good work

Gorgeous food, lovely quick service from Lucy!! Made us feel so welcome, we’ll be back..

The team is amazing and the food always tastes great

We visited this evening and the service from shania and Jake were great! Super helpful and polite. Food was really good and full of flavour. Thank you we will be back.

Very friendly and quick service, food was delicious

Jake and Shania were great as always and the food was excellent!

Went in a couple of weeks ago and forgot to write a review, Lucy and Aisha (if i remember correctly) were two absolutely lovely staff members who genuinely made my experience better. As for the food my bowel was 10/10 with the perfect amount of sauce. Will be coming back for more and a chit chat :)

Had a lovely meal, great food. Staff were absolutely lovely I was lucky enough to be helped by a young staff member who was more than helpful when choosing menu options. Thank you Luce! Honestly such a beautiful place will definitely be attending again and highly recommend if your interested in a verity of different food!!

hi my name is cameron , this was my first ever time coming to this restaurant & the atmosphere was excellent & the crew was polite & considerate to & one off the crew witch was courtney. being helpful & making us feel welcome to the restaurant! 🧑‍🍳

Great place for a meal out. Loved it. My service by Lucy was excellent too. Highly recommended. Food was amazing.

Great service and my first time eating here and Shania was very helpful and will deffo be back again

Lovely atmosphere, especially aisha she was amazing and really helpful! really recommend!💖💖💖💖

Amazing food, came fast. Lucy our server was very nice. Highly recommend!!

Good food, amazing quality, staff was helpful and polite especially Lucy who was really nice!! Would go again😍😍😍😍

Just want say huge thank you to Jake and his team. He always friendly, helpful and always goes over beyond cooking us a delightful meal. Thank you, can't wait visiting again or ordering.

Aryan served me and was really polite

I went in today to try something new, and someone called Jake showed me a menu. Such a charmer! Food was awesome for a first time customer! Defo going back!

Fantastic experience at grounded kitchen today, never been before but was recommended by a friend who goes. Absolutely lovely and staff was so friendly especially Jake who made us laugh 😆

Katie was amazing! And the food was fabulous! 😁

I paid a visit to Grounded kitchen this afternoon along with my sibling. We ordered a rice bowl and a portion of wings - 8 wings. Along with a smoothie also. The portion sizes were great. Perfect for the two of us. The wings were delicious! The sauce used was tasty and cooked well. The rice bowl itself was filled and had the right amount of toppings/sauces too. The smoothie was perfect. Most importantly, Shelly served us very well and her customer service was on point 🫡👌 She was polite, helpful and friendly.

The worst Ramen I've ever had in my life.

I've been coming to this grounded kitchen since they opened i always get such great service and the food is always so good, there staff member Shania is especially great, always has a smile, so helpful and knows the entire menu so well, and always gives amazing service.

Team are really good, nice & friendly. Food is amazing and good presentation. Would definitely recommend!

Courtney did a great job with the food and went the extra mile for customer service. #grounded kitchen you have a great employee there! Hope he gets employee of the month! He deserves it.

Courtney and the team at the fosse park branch were amazing, really welcoming, friendly and helpful. Food was lovely and fresh too! Thank you!

I came here last night (26/10) and just wanted to leave a review about the two lovely girls that were serving that day I didn’t catch there names but there customer service was impeccable. Especially the lovely girl on the till who was really patient and just provided a really welcoming atmosphere!! The food was amazing as well will definitely come back soon :)) x

Although the food is not really authentic and is a bit fusion, it is still good food. Mandu is a must-try. The udon was a bit salty. But other than that, the meal was satisfying in general.

This was such a terrible experience. The queens road is much better! Here, at the fosse park the chicken was completely dry, food was served cold and it had no taste at all. I have eaten that specific bowl (chicken Bulgogi) so many times and this branch is a total disappointment!

The food was very mediocre. Wouldn't go for dinner, portion quite small. The salmon bowl had very small salmon flakes that if you didn't focus on them, you wouldn't have seen or tasted them. The prawn bowl was also not mind-blowing, the dish seemed quite watery... The smoothie were very nice though.

Delicious food and great service!

Shania was great. Great service with a smile and knowledgeable on the menu

Food was so lovely and prepared perfectly, a lovely girl called Shania done such amazing service for me and my nan , very friendly and polite, had lovely smile. Would defiantly use this restaurant again if the service is like this! Thankyou so much!

A massive big thank you to the amazing Shelly at Fosse Park! She really made my day! My wife usually can't eat at Grounded Kitchen, because the food is spicy for her stomach. Shelly patiently and kindly explained all the food options and together we came up with a non-spicy vegetarian option, that was perfect for her. It was super delicious! Well done Shelly!

Went out to eat with my partner. What an amazing place! I loved every single moment at this place. The food was amazing. I ordered the "Hot and Nutty Fire" wrap. What a wrap! It was totally different with all the combinations in it. It went very well, and the spice kick to it was nicely done. Well done, chef! Now, onto the bowls of ramen noodles. Oh, my! What an amazing dish! Highly recommended to all you gym freaks to get that goodness in. Not to forget the testers before walking in just made my day. Amazing staff and service. We will be back. What it shows on menu is what you actually get.

Very bland food with little to no flavour. Customer service was good when I wanted to swap my main meal because I didn’t enjoy it. Portion sizes are rather small too for dinner.

This is a really nice place that adds variety to eating out options. I have been here and ordered from here quite a few times. They have recently changed up their menu. I tried the laksa which was nice although it leaked on delivery. Please can you improve delivery packages for saucy meals. Rice bowl is always good. I prefer the chicken over meat as had instances where the beef was noy great. The flavours of the rice bowl go well together. I usually get the hot and firey. I have also tried the udon Noodles which are the thick ones. I like this too. Sometimes it can be a little drying if the person making it doesn't add in enough sauce. More recently I went for the noodle broth bowl which was decent and filling. There was lots of sauce and it's serves with a protein of your choice. This is a nice winter dish. We didn't like the dumplings. Didn't taste fresh at all. The Edamame side is ok. If you prefer an alternative to a burger I'd reccomend the bao buns however these are not the most filling. The wraps are really good and much more filling. Overall I'd recommend the rice bowl as a safe option! They also give NHS discount which is a plus 👍🏼

Have really enjoyed eating at other Grounded Kitchen locations, but this one was by far the worst. Ordered a £12 bowl, arrived missing most of the vegetables, crispy onions etc that I'd usually expect. All of my previous meals at GK are full-to-the-brim, however the bowl at Fosse Park was only half-full. Have to imagine they were low on ingredients? Don't know why else they'd have ignored the usual recipes. Very disappointing for a premium brand. tldr; if you go when they've had a busy day, you'll get a bad, incomplete meal.

This is normally one of my favourite orders, however the portion sizes are not consistent, sometimes the bowl is fully packed to the top but sometimes the bowls are half full which is disappointing when your getting less for your money, this isn’t a cheap restaurant let’s be honest. Also not keen on how the menu has changed recently, a lot of the best recipes have been removed.

Open hours incorrect says 10 30 sunday at 10 45 they let me know they wouldn't be open for another 15 mins although doors were open

Ordered chicken Bulgogi. Awful. Tasted nothing like it, not authentic. Chicken was very dry. Inedible. Food was cold too! How?! After few bites, binned it. Do not eat here. Expensive too. === Gave this place a second chance. Absolutely awful service. Clueless. Left out food, so we had to drive back and they made excuse and says we called out the food but they told us all food was in the bag. While we were there the second time, another customer was complaining the same. Absolutely embarrassing and run by poorly trained staff with no work ethics. The food is not authentic and does not taste of anything. There is no broth in the udon. Do not eat here, you have been warned.

I was served by Anissa today, good food & good service!

Very disappointed with the smaller bowl size. My partner ordered a meal expecting the usual but was told that they only do small bowls which wasn’t even full! It was also more expensive than the larger bowl, how do they justify this? We were regulars but not going back!

Food used to be good. Now it's just a big bowl of mainly boiled rice, a bit of chicken (or your topping) and sauces. Disappointing. Only eat there bcoz its in fosse park. Nice ambience. Not worth the money.

I was struggling to understand the menu and what comes in it, had really good customer service from Aisha who went through the menu with me and recommended me the Chunchon laksa. It was really good, thank you Aisha for the help!