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4.5

Based on 592 opinions finded in 1 websites

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Nº 257 in 1574 in Tower Hamlets

CUSTOMERS TALK ABOUT DISHES WITH..sausagebeautifulsaladmeatchickenbaconchocolatecookedturkeybeanseggsoldcoffee
Score
OpinionsNoteGoogle5924.5

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Nice and airy. Food was ok. Comfy seating and freindly staff.

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Sarah Etheridge . 2024-09-06

MORE AT Google

Really great all around restaurant. The food was top notch and the staff is super friendly and helpful. Coffee was done properly and was very well prepared. I will for sure be back and highly recommend it to others.

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Dan Sugrue . 2024-09-01

MORE AT Google

Had a fantastic burger here and their coffee is great. Loved the atmosphere and staff are super friendly. Will be coming back!

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sadia baksh . 2024-08-30

MORE AT Google

This place has an incredible atmosphere! The staff is exceptionally friendly, and the food was absolutely amazing.

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Nour . 2024-08-23

MORE AT Google

Thank you so much. It exceeded my expectations. I didn't expect something so good. This is the kind of food that makes you drop your shoulders.

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Daniel Oblitas Garafulic . 2024-08-22

MORE AT Google

Service was good, was packed but still made room for us. One of the sausages from the full English was not cooked properly...it was chewy that I had to spit it out French toast was good so would recommend this

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Jay La Flame . 2024-08-13

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Amazing staff, Fede & Patrick were really kind and attentive to me and my friend at our experience at grounded bow. Great customer service. I definitely recommend this place for brunch.

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RM . 2024-08-11

MORE AT Google

The food is 10/10. The French toast the best one I have had my entire life. Fede was amazing and super helpful. Thank you for your amazing service

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barira hassan . 2024-08-11

MORE AT Google

Amazing! I have been a regular at the whitechapel branch for about 3 years now, this branch is closer to me. Lovely atmosphere, kind staff especially our server Zara who was super friendly! Will definitely be coming back more often to this branch.

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Anisa Begum . 2024-08-10

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Wonderful lunch, delicious salads, a lovely freshly pressed apple juice followed by a perfect cortardo coffee, with excellent service from our server Fede, thoroughly recommend!!

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Alex Jackson . 2024-08-09

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W PRERNA, the most kind lady with beautiful eyes who served me today and I WILL BE BACK AGAIN

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Super Shaf . 2024-08-09

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Amazing food and atmosphere! Came with my wife and Prerna was a great waitress!

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Fahimul Haque . 2024-08-09

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You should try the uncle burger !!

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Rania Loubna . 2024-08-09

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Cozy restaraunt and amazing food

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David Bralha . 2024-08-08

MORE AT Google

Great service. Great food. Great ambiance. Really enjoyed myself. Thank you Sara and Prarna!

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Herethere Everywhere . 2024-08-07

MORE AT Google

My partner and I go to Grounded most days and it's always A1. Service is great (special shout out to Ellie & Shae), coffee always slaps and the food is class. 10/10 👏

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A Google User . 2024-08-07

MORE AT Google

Amazing atmosphere & staff Share always makes an amazing coffee

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m obo . 2024-08-07

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The best brunch place in London, thanks to Fede and Patrick, very welcoming and professional, will be back often!

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叶南天 . 2024-08-07

MORE AT Google

Good food, Good staff, Good coffee. Thank you to the staff Sara and Shae very pleasant

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Yasir Ali . 2024-08-07

MORE AT Google

Prerna is such a lovely person and the food here was amazing! Highly recommended!

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Tan Zhou . 2024-08-06

MORE AT Google

Food is good, service is great. :) Ellie made my toddler smile!

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A Hersi . 2024-08-05

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Really great place, friendly staff, good food, great coffee

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ben james . 2024-08-05

MORE AT Google

Cute and modern coffee shop with good coffee and delicious brunch. The space is bright and airy, they’re playing good music and the interior of the cafe is rustic and fun. Laptops are not allowed between 11am-3pm but apart from that I wouldnt hae ve anything to reproach.

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Lukas Kay . 2024-08-05

MORE AT Google

first day visiting london & came here with family. we had very good experience with waitress Zara. we ordered 3 burgers and shared the chocolate fondant for dessert. highly recommend this restaurant for anyone visiting. thank you Zara😁

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Amelia Kask . 2024-08-05

MORE AT Google

I came here this evening with my partner and we had the most loveliest vibe. The food was 10/10- I ordered the Cajun chicken burger with sweet potatoes fries. My husband ordered a chicken avocado salad. The service was of high standard- I was served by a lovely girl called Zara, she was attentive, charming and very friendly. Thanks Zara. We will definitely be coming back here again next weekend!!!

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Maria Tvrdisevic . 2024-08-05

MORE AT Google

Prerna served us, she was very thorough and professional. Very polite and accommodating. Food was amazing 🤩 Thank you 🙏🏽

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Yunus Ahmed . 2024-08-05

MORE AT Google

Great food and reasonable price. Will be coming again. Two waitress been lovely.

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YONIS OSMAN . 2024-08-04

MORE AT Google

Great food, coffee and service. The staff are all lovely and they make me and my dog feel very welcome. They kindly brought out water for the dog too. Highly recommend!

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Lauren Dagger . 2024-08-04

MORE AT Google

Lovely to have a good coffee and brunch spot so close to home. Nothing else like this in the area currently. Food is very good, coffee is great and the atmosphere is lovely. Will be back for sure

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Elliot Kell . 2024-08-04

MORE AT Google

Cosy and friendly, good choice of food, drinks and bakery items, decor is cute, the wait can be a little long but worth it.

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Shajeda Hussain (Shaz) . 2024-08-04

MORE AT Google

I had a fantastic brunch at Grounded in Bow with friends and couldn't be happier with our experience. The English breakfast, Shakshouka, and scrambled eggs were all absolutely delicious, and everything was served promptly. The staff were incredibly friendly and polite, making us feel right at home. The atmosphere was lovely, with a warm and inviting ambience that made our meal even more enjoyable. Overall, it was a great experience, and we can't wait to return!

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Ioannis G . 2024-08-04

MORE AT Google

Simply the best burger I have ever tasted, wonderful atmosphere and great service

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COLIN MARTIN . 2024-08-03

MORE AT Google

We went tonight as a family of 7. Firstly we the salad we got was wrong and they had to take it back, when we did get our three salads one of them was still incorrect but we took it as we'd already been waiting quite a while. The salad was definitely not washed hence there was so much left over in all three plates, the chicken and avocado was decent. We ordered two burger and chips but our first burger had to be redone as they added appleslaw in the burger when we clearly requested it to be taken out. They also bought us an extra burger which we didn't order, but that wasn't charged for. We was told that would be taken off our bill which it was and that we'd be given complimentary desserts. The burger was taken off and a service charge for over £15 was added, we paid it even though the service was terrible. We then ordered two brownies which were meant to be complimentary but we were charged an extra £7.40. Quite bluntly this was shocking and I'd never be coming back here again and nor will I ever recommend this place to anyone.

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Deen Abu Jannah . 2024-08-03

MORE AT Google

I’ve been here twice, once when it first opened and today. I enjoyed it the first time but today was a shambles. Terrible service, we were one of two tables in the whole place and our order was messed up multiple times. We had to ask twice for forks because the two waitresses were standing and talking instead of bringing us the extra cutlery and my salad hadn’t even been washed, just dumped from the sealed bag straight into my bowl. Paid over £100 for a horrible experience, I was looking forward to it but after the service I received today I would never come back.

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Jannah Ayaz . 2024-08-03

MORE AT Google

Great place, great service and delicious food.

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Małgorzata Dworucha . 2024-07-28

MORE AT Google

Absolutely brilliant place ❤️ staff really friendly and attentive

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Yousef Abdella . 2024-07-26

MORE AT Google

Great place with great choices. Food is perfect for breakfast or after a hangover.

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Elodie Erdmann - Dulac . 2024-07-26

MORE AT Google

Best French toast ever! Our server Niko went above and beyond.

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Khidhir Ahmad . 2024-07-25

MORE AT Google

I’ve been grounded since they have opened, very friendly and fresh food. Coffee isn’t the best but everything makes it up. Great place for breakfast, lunch and dinner.

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Khurshid Alam . 2024-07-23

MORE AT Google

Excellent venue. Great service. Great food. Well done you guys

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Paz Parasmand . 2024-07-21

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We had burgers yesterday evening me and my friends, the burgers were cold and the bread on the bun was soggy there was more sauce than the burger and the lettuce and tomato had a funny taste like it was rotten

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T W . 2024-07-18

MORE AT Google

First time trying here as I saw it opened recently. It was a delicious brunch with amazing fresh smoothies. We got the açai 6 berries and green 6 pineapple - everything was 10/10

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Priscilla T . 2024-07-16

MORE AT Google

Terrible and disgusting food, really bad service. Dirty toilets, took forever. Burgers were overcooked, fries were oily. Avoid this place.

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Juan Felipe Penagos . 2024-07-15

MORE AT Google

I got the omelette with the choice of free toppings on sourdough bread, that came with complimentary salad. The sourdough was perfectly malty, eggs well done and tomatoes roasted just like I wanted. The carrot juice was very fresh and not too sweet. The customer service was top notch and we got a table within 15 minutes. You'll spend on average £15-20 quid for a nice portion of food.

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Panda Fitness . 2024-07-14

MORE AT Google

Came here with my cousin in the morning. I ordered the beef sausage breakfast. Whilst the food was cooked well, it was nothing too special and was presented nicely. I also ordered a mocha which was really good. Service was excellent as the mainly lady at the checkouts was warm and friendly, and the Arab waiter was courteous and friendly.

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sayed hasan . 2024-07-12

MORE AT Google

Strange place. No laptop policy between 11am and 3pm on weekdays. Seems very odd. Been twice. First time I had coffee and chicken wrap. Coffee was good as any indi place but the wrap wS terrible. Second opted for veggie breakfast which was good. Bit on the pricey side imo. But the deco and vibe was good.

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Shah Muhmud . 2024-07-10

MORE AT Google

absolutely fab dadidoodahhhhhh!!!! second time visiting and the service has been consistently fantastic!!!! food is tasty and 100% halal what more could a girl want. the staff are all wonderful and welcoming especially the lovely cruella-esque hair girl she was so kind. will be returning with everyone i know :)

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Tamanna Mumin . 2024-07-08

MORE AT Google

Absolutely lovely and welcoming staff. I would definitely recommend. It was my first time coming here and I’ll definitely be back next time i’m down south. The staff reassured me that the menu was halal and that there is no alcohol in any of the food and premises. Food and drinks were 10/10, couldn’t ask for more. Thank you guys for your amazing hospitality can’t wait to be back x

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Tahiyah Mumin . 2024-07-08

MORE AT Google

Love it! Went with my friends for brunch and the food was delicious, and the place is really cute. Ellie looked after us really well, she was absolutely the best! Will defo come back!

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El Alma del deporte . 2024-07-08

MORE AT Google

I wish I had the opportunity to leave a more positive review. I was really disappointed to be turned away because the policy is no laptops in the weekend. As a business owner in the same industry, I’d urge the owners to reconsider this approach. I arrived at 9am and the cafe was about 20% full. If the staff member just managed my expectations and said i may be moved on if it gets busy, I’d have been okay with that. But to have been profiled before I had the opportunity to even sit down was really poor. I’m sure if I brought in hundreds of pounds of custom, I wouldn’t have been turned away, which I guess is the ultimate reason behind this no laptop approach.

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Abdul Shahim . 2024-07-07

MORE AT Google

Very delicious and nice interior!!!

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Christina Illgen . 2024-07-06

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I've eaten here a few times now, both from the day and night menu, and I've not been disappointed! Loved the French toast, the burgers are nice too, although I find the prices a bit too high.

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Nikolett Józsika . 2024-07-05

MORE AT Google

Can I please change the mushrooms on the veggie breakfast for vegan sausage No you can't swap veg for meat I don't eat meat Yeah but its a sausage No, it's a vegan sausage, so there's no meat You can't swap veg for meat There is no meat in a vegan sausage Yeah but it's a sausage I don't eat meat and there is no meat in a vegan sausage Yeah but it's still a sausage It's swapping veg for veg I need to check with my manager Yep - he's saying it's a sausage too I'll delete this as soon as you confirm you are making a change to your staff training

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Dan P . 2024-07-04

MORE AT Google

Great to have a local spot with great food, friendly staff and ideal atmosphere

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Lewis Salawu . 2024-07-04

MORE AT Google

Excellent good and service from eli and fede , great welcome , strongly advice

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Matt Rymer . 2024-06-30

MORE AT Google

Federica and Elly best waitresses ever! Super friendly and the food tastes amazing! Highly recommended xx

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Konstantinos . 2024-06-30

MORE AT Google

Amazing food, high quality ingredients and Tasty and wonderful food. Great customer service as well especially with the manager, focused and working hard. 100% reccomend

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Fouad Hesham Abou-Steit . 2024-06-29

MORE AT Google

I came here today (Fri 28.06.2024) around 9pm with my wife, son and sister. I didnt know quite what to expect as it was my first time here. I was blown away by the wonderful environment and decor, this restaurant had a wonderful unique feeling, the food tasted fresh, wholesome and came with excellent presentation, was so comforted to know it is 100% Halal. We were served by *Zara* who appears to be the most pleasant and quite possibly the most wonderful waitress in London, she has the most exceptional smile and customer service and at 18 years old she seems incredibly confident, knowledgeable and mature, we knew we were in good hands. I would certainly come back here again and would highly recommend everyone to give it a try. Thank you Zara 😊

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MKR . 2024-06-28

MORE AT Google

I loved this place, the food is super tasty. Had a burger on one occasion and then a breakfast, both were lovely.

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Mihaela Cebotarica . 2024-06-25

MORE AT Google

great food, beautiful interior, very friendly staff...what more could you ask for? my friend and I had lunch here and came back the next day because the menu looked so good that we had to try more. I wish I lived in london to come back every week.

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Tanja Leitenmaier . 2024-06-24

MORE AT Google

Went for breakfast - delicious - huge portions - recommend the chilli avocado on sourdough but everything was good. Relaxed vibes

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Claire Beck . 2024-06-24

MORE AT Google

Amazing place :) love the serving staff super friendly:)

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Laouici Jamel . 2024-06-23

MORE AT Google

Had an amazing time there. Service was excellent. Sara served us and she ensured we received our orders in a timely manner throughout our time there and the staff were very friendly as well. Ellie provided us with exceptional customer service too. Will definitely return soon.

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Nahid Rahman . 2024-06-23

MORE AT Google

Best burgers in area 😋 will be back soon :)

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Arben Halili . 2024-06-23

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I recently visited the Grounded London Bow Branch and had a wonderful experience. Sara assisted with my order, taking the time to clearly explain the menu and offer recommendations. Her suggestion for which tea to try was spot-on and added to my enjoyment of the visit. Ellie was also fantastic, bringing a cheerful and helpful demeanor despite the high volume of customers—over 200 that day. She managed to engage in a pleasant conversation with me while efficiently serving everyone. Overall, the service at Grounded London Bow Branch is exceptional. Both Sara and Ellie made my visit memorable, and I highly recommend this location for anyone seeking great tea and excellent service.

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Saydur Rahman . 2024-06-23

MORE AT Google

This place is so disappointing. It’s a beautiful building with a great interior and the staff are really sweet but the food is dreadful. I’ve requested scrambled eggs or an omelette on three occasions hoping for something better each time. The scrambled eggs are absolutely appalling. I think the chef puts an egg mix in a pan, waits for it to cook and then cuts it up. It’s like cut up rubber on a thin slice of sourdough. The coffee is usually lukewarm. The burgers are a little better. It’s such a shame, as this could be such an amazing place to eat.

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Frankie Connell . 2024-06-21

MORE AT Google

Absolutely delicious, each bite tasted better than the other. The mac n cheese was one of the best we have tasted.

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hajira bibi . 2024-06-20

MORE AT Google

This place has wonderful brunch! Really friendly staff. Portion sizes are honestly huge so it's very value for money. Usually quite packed. But great vibes!

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Sanjna Ghosh . 2024-06-19

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Went here today to celebrate my birthday, i feel like they struggled to deal with a big group of people. I think it may have been different if it was a smaller group. Food was lovely but took quite a while to come out, i had finished my meal and still the salad i had asked for was not given so i gave up. All in all the staff were pleasant and accommodating, thank you for having us

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Chey Bee . 2024-06-17

MORE AT Google

Fantastic brunch! The service team are very friendly and the food quality is amazing. The portion sizes are big and it's a very pretty environment! Will be back again!

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Paddy Watson . 2024-06-15

MORE AT Google

Food is excellent! All dishes we had were exquisite. Drinks were lovely. So many good choices. Didn’t get a picture but the French toast is a MUST try 🤤 cheers guys

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Danny Barnett . 2024-06-12

MORE AT Google

This is a great brunch, coffee place to relax, catchup with friends, maybe read a book. Has large windows that make the place bright when it's sunny and has a very comfortable atmosphere. Food and coffee was also great. They give you a Jug of water without having to ask which is nice. Staff have been incredibly nice so far! It's right next to bow church DLR station. Highly recommended!

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L K . 2024-06-10

MORE AT Google

I had dinner with my family the burgers were so delicious and juicy and i want to thank that girl with blonde hair she was so nice her name is ola

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Adam Byod . 2024-06-09

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Although it’s been a while, I have been to the Whitechapel branch many times and love their full english breakfast. We decided to visit the Bow branch and I was disappointed with the breakfast. I found the sausage and turkey bacon to be soo dry and flavourless! Even the mushrooms were dry and not juicy as you would expect. I couldn’t finish it. I hope they change the sausages in future at least. Service and atmosphere great! Clean and friendly cafe

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R K . 2024-06-09

MORE AT Google

Guys i was there with my fiancé and with our baby dog you really take care of us and the food was perfect 👍 as the service as well (the blonde girl thanks for watering my baby dog)

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Calma Nasa . 2024-06-09

MORE AT Google

One of the best burger in town, great atmosphere 👍

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rimca007 . 2024-06-09

MORE AT Google

Lovely place great service 😃 Shout out to Elly 👊

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Jewels Passion Detailing . 2024-06-06

MORE AT Google

Amazing place get my coffee every morning at Grounded ! Service is great especially Elly!!

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Shiffir Uddin . 2024-06-06

MORE AT Google

I went yesterday with my partner for dinner. The food was very nice but the service was poor .There’s only one gentleman work in the floor.there was a other 2 ladies continually talking behind the bar .one with hijab and white hair. They doesn’t care about the customer.their enjoying their time when other men working all alone and most of the table are full . We needs wait a long for asking something.. Management needs to take care such slow service.

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Jamie Zen . 2024-06-06

MORE AT Google

Elly is amazing 🤩 and the staff are amazing

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Ahmed Amer . 2024-06-06

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Food is great !! Coffee even better ! Service from Elly was excellent! Will be back soon !

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Sofija Voroncova . 2024-06-06

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Lovely place great food 😇😇😇😇 Great service from Elly today !!

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Motorcycles UK . 2024-06-06

MORE AT Google

As always amazing food and fantastic service from the girls!

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Daroon MAK . 2024-06-06

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After 25 min waiting for our food the waitress came and said in a rude way that the grill it’s not working and we gonna need to wait 20 min more or maybe more. They already serve our fries in a wrong table… we live close and we always want to come but after this poor service I’m sure we will never come back.

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Cristian Noguera Escobar . 2024-06-02

MORE AT Google

Excellent menu with a wife range of breakfast, lunch and dinner options. Plenty of healthy options with not so healthy options too 😉. Food was excellent and quick to arrive. I was really impressed with the service too - very attentive and friendly staff. Takeaway options available too.

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T Rice . 2024-05-29

MORE AT Google

Gorgeous aesthetic, Ocean was very lovely and accommodating, tending to our every need!

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Jusssadiq . 2024-05-28

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What an amazing place!! you can feel that the team is loving it being there , banter between them is just beautiful to watch!! Food is amazing we had breakfast and burgers with my family everyone left so happy !!! Will be back soon !

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Carmen Cîmpeanu . 2024-05-27

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Cool atmosphere and environment. Food came very quickly. But my omelette was overcooked and quite unappetising. Very spongey and tasteless.

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Devin August Ornstein . 2024-05-27

MORE AT Google

A cute cafe with decently priced and good quality food, I had the French toast and veggies breakfast and is so far the best I’ve found in London. Excellent customer service from Ula, extremely friendly and helpful, would recommend going there for a brunch date. As someone who lives cafe hopping, Overall this place is a 10/10 ❤️

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Caitlin Man . 2024-05-27

MORE AT Google

I was incredibly dissatisfied with the service at this establishment today. First of all, after placing the order - which included food, two soft drinks and water - we had to ask two times to be given our drinks, after the food had already arrived. Not only that, but after asking we have been given the water in two glasses, whereas the other customers in the establishment were given the water in tall metal pitchers. When it comes to the food, the burger was absolutely horrible. The bread was stale, and everything inside the burger was falling out. The meat inside the burger was even worse- it was overcooked and smelled sour in some places while at the same time some parts were raw. The staff seemed also very preoccupied to have fun and dance behind the coffee counter with customers waiting to be seated. overall a really bad experience, will not recommend and definitely would not visit again

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Mihai Stochici . 2024-05-26

MORE AT Google

Great hidden gem! Discovered it by mistake while cruising Bow. Was looking for a speciality coffee place that wouldn’t cost an arm and a leg and here you go! Grounded team prepared a great coffee foamed to perfection, also I got a puffy spinach and cheese sandwich which was delicious and all of this was under £8. You can tell the team has a great relationship and they were very kind and helpful when I was indecisive to choose my sandwich. It looked very well taken care of and clean. Will come back for brunch.

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Sara D.S . 2024-05-24

MORE AT Google

One of the best brunch places I’ve been to, amazing atmosphere, food is always delicious, Yana made sure we had everything we needed, was very attentive and kind :) Thank you, will come back!

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Deni Georgieva . 2024-05-23

MORE AT Google

Qt and Big café much bigger than expected. I love the layout really cosy. Good customer service kitchen is a view away seems to be quite clean and take hygiene into account. The food was good. I order one English breakfast and one gourmet burger and chips. I prefer the English breakfast. Really nice appearance and good quality. Regards to the gourmet Burger heavy on the bread, dry chips. Pricewise, I personally think it is quite overpriced, but I would come again for the atmosphere.

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Zaki Sha . 2024-05-21

MORE AT Google

I ate at Grounded multiple times. I had the omelette for brekkie and the next day I had the salmon and poached eggs, the food was delicious and plentiful. I really enjoyed the carrot juice with ginger for kick. Would thoroughly recommend, the staff were friendly and atmosphere relaxed. Didn’t try the cakes but a really good selection to chose from.

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Sarah Cox . 2024-05-20

MORE AT Google

Delicious food and interesting menu! Lovely atmosphere and really helpful staff!

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caitlin bolt . 2024-05-20

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The boss is particularly mean to his employees, working for three hours continuously without a break and being docked half an hour's pay, and as long as you went to work that day no matter how long you worked you were docked, regardless of whether you had a break or not. No overtime pay. No trial pay.

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Upus Bha . 2024-05-19

MORE AT Google

Had an upset stomach straight after dining. Mashed up the toilet 6 times already. Such a shame, staff were amazing (hence it’s a 2-star and not a 1). Won’t be coming back.

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Rahim Chowdhury . 2024-05-18

MORE AT Google

Came here with my friends for brunch. My friend had to wait 20 minutes to get a table. Every time I drive past it is always busy. Cleanliness not an issue and we had good service. Staff was very friendly and approachable. We got two turkey sausage breakfast, Pancakes and Salmon & poached eggs with avocado. Me personally, I enjoyed it. It was nice but it was missing a wow factor which is why I didn't give it a 5* rating. Also, the price we paid was quite a bit if you take this into consideration. Beef Sausage Breakfast was 15 qudi which is a lot for a basically full English. We also got ice latte with hazelnut syrup which was okay nothing amazing. Also - side note they forgot my beans but quickly rectified by giving me 2 pots of beans as a consolation. Will I come again? Yes definitely.

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S A . 2024-05-17

MORE AT Google

Lovely after school dinner with the kids and we were well-cared for by Hafsa.

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Sara Stratton . 2024-05-17

MORE AT Google

Amazing food, amazing service definitely lives us to expectations and to the rating. First time coming here and i enjoyed it to the fullest!

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Adnaan Rahman . 2024-05-17

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Italian
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Quaint place on the dock of the great view of the Galeón Andalucía. The food was amazing, I had the ravioli with Lamb. Would come back tomorrow for it!