Based on 648 opinions finded in 1 websites
Opinions
Lovely restaurant, good atmosphere, our waitress was great. Served quite quickly and food was lovely - only had a main course. Reasonably priced. Book as it gets busy!
Carol P . 2024-09-13
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I simply couldn’t fault the experience we had tonight. From the cozy and spacious seating area, to the variety and quality of the food, and not forgetting the exceptional staff, especially our waitress tonight, Sam. I had the mixed grill, which had a wide variety of meats and other produce. My wife had the rib-eye steak. In both cases, the ingredients were cooked perfectly and the meals were quite sizeable. We then both finished with impeccably presented desserts which tasted just as good as they looked. As for price, it was good value, especially considering the attention to detail in both the presentation and quality. Would we eat there again? Absolutely!
Bevvo68 . 2024-09-08
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There is nowhere to eat in Betws-y-coed unless you want pizza, Lasagne, Burger or Fish, all with chips! Unless you choose The Grill, superb staff that helped us find a table, superb menu and Wrexham Lager! Never heard of that before but it an amazing beer. Eat here if you stay in this town, we couldnt get excited about anywhere else!
Joe Nathan . 2024-09-01
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Really lovely place. Got a table for two without a booking. Hubby chose from special offer menu and had 2 courses for £18 ( meatball starter, roast beef). I had salt & pepper chicken burger for £16. Which came with a huge portion of chips. Food and service both excellent. Special mention goes to the toilets with the best handles I’ve ever seen!
Emma W . 2024-08-26
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We had a lovely experience at the grill room,the roast beef was really delicious and tender,there was such a lot of beef as well.The potato’s,greens and swede were tasty too.For dessert I went for the gluten free creme brûlée it was delicious and I liked the berries that it came with,you could either have it on the creme brûlée or separately.The staff were friendly and took care of my allergy really well and got us our requests promptly.The decor is lovely,upmarket.Also the toilets and restaurant were clean too.
Andrew N . 2024-08-04
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Food was delicious. Good quality meat. the place is nicely decorated. Cosy atmosphere. The waitress were very helpful and friendly. All perfect.
Tai3110 . 2024-07-09
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Cuisine très moyenne. Le service est assez expéditif. Les assiettes ne sont pas servies chaudes. La viande d’agneau n’est pas goûteuse. Les vins sont chers pour ce au’ils sont…
Guy M . 2024-06-18
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Me and my wife came for a anniversary meal after our trek up Snowdon. We arrived without booking and it was not a problem atall. I had the Mixed grill and it was perfect. My partner had the chicken breast and also loved it. We did not try dessert as we were both stuffed from the size of the main meal. We will definitely return on our next visit to the area.
Andyjohnson135 . 2024-06-09
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Let’s start with the positives! Lovely setting, friendly servers & good selection of beers, wine & cocktails. However, I am not a Michelin chef by any means but I do like to cook & consider myself quite clued up when it comes to serving up some tasty home-cooked food, which is why I was so disappointed by the quality of what myself & my family were given. My husband chose the steak pie with ‘home-made’ shortcrust pastry. The beef had not been cooked for long enough & was extremely tough & the pastry was akin to pottery clay! It was inedible. I ordered the chicken Thai Green curry, the rice was cooked lovely but the meal was definitely not green nor Thai. White & watery with a hint of spice. I couldn’t taste lemongrass or coconut milk, not a fresh chilli in sight & I don’t really know what overcooked pieces of courgette were adding to the dish. It was edible & as I hadn’t eaten all day I did eat it but I think the chef needs to call it ‘spicy chicken stew’. My daughter chose the salt & pepper chicken burger. Whilst she said she enjoyed it the chicken was dry & it shouldn’t be described as a burger as in fact it was 3 chicken goujons on a burger bun. The saving grace of this experience were the staff, I don’t complain but on this occasion I did & she kindly amended our bill. My daughter had two cocktails, both of which were lovely & the bottle of New Zealand Sauvignon Blanc was chilled perfectly but unfortunately this wouldn’t be enough to entice a return visit.
Jothomas68 . 2024-05-03
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Ate here twice whilst on holiday.The food was really good on both occasions with a good selection of food and wine. Nice cosy restaurant as well which added to the experience.Would just like to say the first night we had a polish waitress who really made our night, and was really Customer friendly which added to our experience.Would definitely recommend.
Mark T . 2024-03-30
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What a beautiful spot to relax after a day out walking in Wales. Our server, whose name I unfortunately don’t feel confident enough to remember, was super sweet and funny. We went twice and had the haddock fillet- prepared perfectly and not overly cooked. Perfect white fish! Paul had the Steak and Ale pie which was delicious and the next time we went I braved the 8 oz ribeye! The ribeye itself was tender and surprisingly not overwhelming, although I didn’t finish it; however, the corn on the cob, funnily enough, was my favourite as it was grilled on charcoal. Thank you for a cozy culinary experience. Oh yea, the cheesecake is made of fresh cheese and has a graham cracker crust - best desert ever. So refreshing!
cadencec2015 . 2024-03-22
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Thoroughly enjoyed our lunch and hope to visiting again soon. I especially recommend the salmon and sticky toffee pudding
Tlwstolouse . 2024-02-25
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Me and my sister were caving in the local area and staying at the hotel attached to the restaurant so it just seemed logical to eat here too. The menu choice was amazing (see photos) but I am a sucker for a cottage pie and oh my days it hit the spot, it tasted soooooo nice, the veg was so tasty and the red cabbage was something else! We also had starters and desserts, the starter were chipolata sausages covered in honey and garlic (they were the absolute dogs........) and for dessert was chocolate delice which I didn't take a photo of as I wolfed it down but that was just as nice. The service was brilliant, the waitress was amazing, the restaurant itself was nice to sit in - The meal was pricey but for good food it's 100% worth it!
Amys2009 . 2024-02-18
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After reading good reviews was excited to book here but was very disappointed 😞 £60 for mixed grill and chicken fajitas first of the mix grill was all charoaled no flavour and bland like chewing an old leather boot. Asked for blue and got medium. Chicken fajitas had that much cajun spice so over powered couldn't taste anything else. Service wasn't great very slow and was empty only 3 tables which included us. Need to hirer some younger generation staff also long wait for food but I'm guessing that was so they could burn all the flavour off.
Nicola B . 2024-01-22
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The food was good (4/5) but the venue and the staff were supeb (5/5). Such a nice place to visit on a cold winter's afternoon. Bring early January the place was quite quiet but still very warm and inviting with a lovely interior. Staff were all really friendly and helpful. Also very baby friendly. The high chair was great and staff came over to make a fuss of baby so he was kept happy. We had the lunch menu which was tasty and really good value. Pork belly was lovely and soup too. Would defo go back to try other things from menu. Very relaxing after a long drive with a baby. Rapid EV charging point nearby is also very handy.
John P . 2024-01-11
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After a bit of a wait for our food, as we were sitted at our table at 5pm the opening time, 2 of us ordered the Belly Pork pictured which was absolutely stunning. Very tasty indeed we cleared our plates, my other friend had the King prawn Linguine whish she also polished off and said was beautiful. We all had deserts of Bread and butter pudding, cheesecake and i had the Black forest trifle which was also very nice. A really enjotable meal. The christmas decor was beautiful with traditional Red, Green and Gold which was very cosy and inviting 😊🎄
donnabella12 . 2023-12-07
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The menu choice was basic, but food was OK, the restaurant was freezing, and not very inviting to go back. You expect a bit of warmth, after you've been out walking. Eat your food fast, it won't stay hot long.
Martyn N . 2023-10-19
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Very under impressed! Came here based off all the good reviews. The menu was lacking for me sadly. Got told are we eating off lunch or main menu to decide which side we sat in, haven’t even seen a menu so how can we know? Chose to sit in the lunch area but then asked to see the other menu so I could see what they had. Went to the bar and my boyfriend was told “we come to table, mate.” Like ok? Haha. We said we would order off big menu and moved to other side. Waiting a while again we got shown another set menu. I had the roast beef dinner. It was so bad. Annoyingly my bf wouldn’t let me tell you how rubbish it was. Very bland overcooked beef, about half a head of broccoli, half a carrot and a couple of roast potatoes ( not roasted in fat so just bland) barely any food on the plate and school dinner standard of flavours. Didn’t want to risk trying a dessert after this. So disappointed and costed us £45 for 2 meals and 2 drinks. Really, really awful lunch. Really wished I’d asked for my money back it was just not worth anything.
Foxyroxy90 . 2023-10-15
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oh my god what an amazing meal we had at the grill, from starters to pud every course was just amazing, we had a sharer platter starter which was superb then we tried a salmon super food salad which blew me away as i love my meat, then i had the most amazing pud which was called rich chocolate & barti Ddu Rum Marquise,now i love my chocolate but this was quite simply the best dessert ive EVER eaten. finished off by the staff being so nice and attentive it made our time there a superb night out. thank you:)
Pocater56 . 2023-09-28
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Been here two times. Fast service, delicious food, pleasant atmosphere, beautifully decorated rooms. I would recommend everyone to visit this place.
Carmen Elisabet... d . 2023-09-10
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What a dining experience Pork burger was delicious worth every penny Cottage pie was so tasty and hearty with chunks of perfectly cut veg on the side We followed with salted caramel tart, which was silky smooth and tasty and choc marquis which was heaven The staff were polite and friendly and super helpful, it’s hard to get a waitress that’s attentive whilst not been intrusive and Mai our waitress was perfect A true gourmet dining experience with proper portions
Alan m . 2023-09-02
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Not great and very expensive. Nice setting but not executed. The lettuce was gone off and the cucumber was slimy. Mgt should watch the pass to see what’s going out, even at half price I wouldn’t be happy. The setting and furniture was lovely. You can get a refund for the car park but you need to leave the ticket in the car so I didn’t work that one out.
firstclasstraveller1 . 2023-08-30
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Underwhelming meal after we were travelling back from our trek up snowdon, the outside of the building looks promising and like it should be better than it is The waiting staff were lovely and couldn’t be faulted but the meal itself was a huge let down. Presentation wise every looked lovely, the goats cheese starter was delicious, but the tomato a basil soup was very over seasoned to the point of tasting entirely of salt We then had mains of fish, chips and mushy peas which my son thoroughly enjoyed, the salt and pepper chicken burger as very disappointing, it was 3 small overcooked bits of chicken( basically3 very small goujon) , and a crispy over toasted roll with barely any sauces inside . for the price paid I don’t think the meal was worth the value paid and have had far better in the past . It’s not somewhere I would return to and had a better pizza over the road on another evening!
Zoeandjack3123 . 2023-08-17
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Superb food. Really lovely lamb and steak. Great wine reasonably priced. Great service. Thanks very much. We'd go back.
holsholsholsholshols . 2023-08-17
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Went for a family meal at 7:30 pm on a Wednesday after a walk up snowdon. Family of 4. We quite fancied some steak . There was no steak left at 7:45 pm mid week … in a grill house. So we had some lamb . The lamb was tasty itself but with vegetables as hard as rocks to accompany with a very dissappointing dauphinoise cube . Children’s meals were straight out of the microwave styly but nicely presented. Overall we had some good service from waitresses at this restaurant but the food was very poor and expensive . To give you an idea a Toby Cavery is much better and cheaper. The restaurant asked how our meals were and gave us a 10% discount which was appreciated. You need better cooking ! Avoid
Voyager50874004310 . 2023-08-16
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We checked in at the hotel and were told that if we were quick we could eat in the restaurant. Went to The Grill Room only to be turned away. Back to reception who had a word with someone and arranged a table. Not a very welcoming start. None of our first choices, and some of our second choices of meal were available. By way of an apology 2 of our party who had burgers were, very generously (not), given free cheese. We tried to charge the meal to our room, but were told that we were staying in the wrong part of the hotel, and had to pay immediately. The staff treated us well, but the service from the restaurant was poor.
Handy_Harry . 2023-07-28
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It’s a nicely decorated restaurant. We had the lamb and salmon and both very nice but could have been hotter. I’m writing the review because we had such great service from Sam D. She was so friendly and knowledgeable about the menu but she really...
Golly51 . 2023-07-03
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Excellent food at reasonable cost. Served by Paige who was friendly and made the night that much better for wife and I
Steve C . 2023-06-28
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We had a family meal here, it was perfect. Great seats, great service and great food. My son had a burger and said it was the best ever and I have to give it 5 🌟.
CookaDuck . 2023-05-24
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Snowdonia is a regular destination of mine for hiking and mountaineering during the spring and autumn seasons, and The Grill Room is a key factor in my decision to stay in Betwys time and time again. It's hands down my top pick for dining out...
Laura V . 2023-05-09
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We ate here on the first night of our 2-night stay in the hotel. The service was excellent - efficient and friendly. The food quality and choice was very good. The "booths" seem more intimate than some of the tables but overall a nice atmosphere....
AndyBee . 2023-03-31
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An excellent restaurant is lovely surroundings. Service cannot be beaten. Food always great. Lovely experience.
Paula-and-Keith . 2022-10-30
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Exceptional service from Paige at the grill who was so friendly and helpful whilst we were having dinner here. The food here was exceptional and I would definitely recommend to anyone visiting.
101matt . 2022-10-24
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We booked here as they do a 2 course and 3 course option for Sunday lunch, we had really good service and really great food and would deffinitly reccomend it here
844kayg . 2022-09-11
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The ambience and interior of this building is fantastic . What a lovely experience . We were shown to our table and looked after by Ceri, a lovely smiley member of staff. My wife had the roast . Absolutely like you would have at home...
stickymicky69 . 2022-09-05
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We couldn't have been treated better. Mai and all the staff looked after us really well and the kitchen produced three excellent courses. We shared a starter, had two mains, and two desserts, so five different dishes in total - each was superb. 5/5, well...
cormaccormac . 2022-09-03
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A lovely place to dine in, as a family of 4 (2 adults, a 7 yrs old and a 3 months old baby). Had the beer battered fish dish and the pork medallions with mushrooms and rice, good food, a bit overpriced compaired to other...
Simona-Anca . 2022-09-01
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Okay food, nothing special. The food was cooked to an acceptable standard, although the service was very slow and inattentive.
LaneRijks . 2022-08-26
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We ate here 2 nights whilst staying in the local area Food was excellent, service very welcoming even though we had not booked. Would definitely visit again if in the area again.
muwu52 . 2022-08-12
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We are local and love eating here when we can! We had such a lovely and relaxing evening here this week for a much needed night off.. beautiful food, amazing service and great wine! Thank you so so much! 🥰
SFerguson78 . 2022-06-21
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Really enjoyed our dinner here. Food was excellent. Staff superb. Service was great even with limited staffing.
711jackh . 2022-06-13
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Managed to get a table for lunch on the jubilee weekend. Typical pub food, nicely done, room is pleasant staff were lovely. Will go again
YorkshireManinblack . 2022-06-06
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Had a set two course lunch and overall a pleasant experience. For starters we both had the duck and onion tarts. They were hot and the pastry was nice but sadly not that much of a taste, so good but not perfect. We then had...
PaulY20 . 2022-05-24
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I ate dinner in The Grill Room twice recently whilst staying for seven nights in The Royal Oak of which it is a part. Even if I stay in the hotel again, which has many strengths, I will try to avoid eating any more dinners...
RamblerSuffolk_UK_ . 2022-05-23
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The food was terrible, heated not cooked. Overpriced, was hilarious to see what they brought us for the bread and butter, honestly was like a 4 year old made it.
connor321321 . 2022-05-14
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Went there for dinner considering they have two venues in hotel stick with bar the grill was not great never had a soggy salad but did tonight not very helpful staff whatever you ask for they don’t do it although it’s available next door the...
Yvonie . 2022-05-05
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Lovely food and friendly staff. We had the Welsh lamb and chicken both dishes lovely. Recommend booking as usually busy.
Travelsh1 . 2022-05-05
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This once was the place to eat in Betws, sadly not anymore. We tried to ignore the bad reviews, but they are not wrong. The pub food - burger & chips were average pub meals. The side dishes were sodden in oil, very spicy kids...
LittleLadyTraveller . 2022-04-14
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We were looking forward to our meal here after this restaurant was recommended to us and the prices aren’t cheap compared to other restaurants in the area so we expected it to be of a good standard. Unfortunately it did not live up to our...
kirstym493 . 2022-03-31
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Called in late afternoon for a bite to eat in the Grill Room. Was a bit unsure about what to expect after seeing some of the negative reviews; however, our meal turned to be one of the best we had during our 3 night stay...
BM769 . 2022-03-19
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Hello, Staying in Squirrel cottage Betws, walked to the Royal Oak for a meal which we had booked. Had the dipping bread and olives for initial nibbles, then for main had lamb, dauphinois potatoes, red cabbage, fresh vegetables and jus ( gravy to me as...
Fiona D . 2022-03-16
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We really don't get the negative reviews on this site as our food was incredible! We had a mixed grill which was absolutely cooked to perfection, and the salmon was beautiful. We thought the service and food was definitely worthy of a good review. We...
W8175WOpaulj . 2022-02-19
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After a busy Christmas, cooking for elderly parents and family, my husband thought it would be nice to treat me to meal out. We had been to the grill room in the Royal Oak previously and had a very nice experience. We have recently moved...
Paul D . 2021-12-28
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One of our party is allergic to dairy and soya and there is literally nothing she can have off the menu!!! Unless she wants a bowl of olives and nothing else for lunch! I find it quite unbelievable that in this day and age there...
K6294QQhelenb . 2021-12-28
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Tried twice to get a drink in this establishment recently and twice we were told - with great delight - there was literally no room at the Inn! I have no issues with residents taking priority and I understand completely if there is no room...
Alison R . 2021-11-03
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After our long walk we thought we would try and get a table for a drink and possible food , the staff are brilliant here! We were looked after really well considering we were just a walk in table and not staying at the hotel....
sarahgI2754CZ . 2021-10-23
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The grill room doesn’t take reservations. We attempted to visit on three occasions on weekdays between 6pm and 8pm but were unsuccessful in getting a table each time. Staff were courteous in informing us that they book out places for residents first but the inability to book make this place difficult to recommend. Despite several free tables we were unable to eat and I worry that this was because we turned up with a baby and pram each time. We were advised to turn up at 5pm for a table, which may be testament to their popularity, however this was a bit too early for our family to have dinner and not a feasible option for our holiday.
avuir . 2021-10-14
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Booked well in advance for lunch as building and setting are both gorgeous. Waited 30-40 minutes on a quiet day for a panini and avocado/ eggs on toast. Bread was stale, chicken and eggs were lukewarm at a push. Taste average. Service really poor as well so unable to raise issues until plates were collected. In fairness they did knock 20% off the final bill but will not be going back in a hurry.
YorkRed94 . 2021-10-14
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We had a lovely meal on Saturday for my boyfriends 40th bday! Food was very tasty and all staff is absolutely fantastic, which is a great credit to this place!! Big thank you to JENNY for accommodating us and making us feel very welcome!
Magdalena K . 2021-10-12
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Very disappointed with our meal here. We had visited Y Stablau earlier in the week so were very much looking forward to our visit here. For starters, we ordered smoked mackerel pate - first of all we were given the wrong dish, instead it was the chicken liver parfait. We did try some before realising and were both very glad we had not ordered it - the parfait was plain and grainy. The smoked mackerel pate was better, although could have fine with more seasoning.The mains were an absolute disaster. I ordered honey glazed duck breast - the duck was completely overcooked and the sauce that it came with was incredibly sweet. I am normally a fan of fruity sauces with duck but this felt like to should be in a dessert! The fondant potato seemed like it had been sitting out all day, no crisp whatsoever. Accompanying veg was overcooked and dumped on the plate with no regard for presentation. My husband got the rumo of lamb, again overcooked meat with bad veg and inedible fondant potato. We sent both of our meals back and ended up just getting chips, which were the best thing we'd had there all day. For the price they are charging for mains (£16-£19) there needs to be a lot of improvement!
Tildahte . 2021-10-11
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Staff were very friendly with great service and made us feel very welcomed. Food was pricey considering quality and quantity. Burger was apparently sat on the griddle for 50 minutes, somewhat black and crunchy. Chicken was very dry. Although chips were tasty unfortunately slightly cold. Voiced our disappointment to our lovely waitress who offered meals in replacement, after declining this, our main meals were not charged. A shame considering!
Grwoods . 2021-10-02
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On the Royal Oak menu you will see they offer: ‘Local and homemade bread selection, Blodyn Aur oil and Modena balsamic’ what you actually get served is slices of stale shop brought bread served with rapseed oil and vinegar dyed brown to look like balsamic vinegar That is all I have to say and that is all you need to know
Voyager00894040186 . 2021-09-28
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Sad to say we couldn't even get in. We wanted to book a table for 6 people later in the evening but was told we couldn't book unless we were resident. When I asked about the chances of getting a table I was told to try at 5pm. When we went past at 7pm to pick up a takeaway from the very nice chip shop down the road there were free tables everywhere. There loss, but such a shame as have eaten there before as a couple and the food was good.
Alison H . 2021-09-27
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Food ok, service a bit slow, a bit on the pricy side, food and drinks not worth the wait, no outside space
SurreyJackie . 2021-09-24
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After searching for somewhere to eat for 30 minutes we came across The Royal Oak Grill and hoped we would get in. The waitress was extremely polite welcomed us in & sat us down. After taking our order our drinks arrived promptly at the table served by an excellent waitress, shortly followed by our starters. The main meal came, was delightfully presented and tasted amazing. We passed on our thanks to the chef who then personally brought out our desserts.By far the best meal we have had since we have been in Wales.We would recommend this to anyone!!
571nickieg . 2021-09-10
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Having walked around for 30 minutes trying to find somewhere with space for Dinner and discounting the long queue for the Bistro next door we went in and the loveliest lady took pity on us and found us two tables of two opposite each other. Impromptu date night for 2 frazzled parents. The food was fabulous, we had steaks which were worth every penny and really impressed by the children’s meals which are usually a variation on some form of nuggets and chips but here included a welcome curry and rice chosen by our youngest. Staff could not have been more friendly. Highly recommend eating here.
PJICD . 2021-08-15
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Beautifully presented food. Great value. Fab burger and good salad. Don’t forget to see the David Cox painting in the lounge of ‘the oak’ which is part of pub’s heritage as the centre of the artist colony set up by David Cox.
Yonahtraveller1 . 2021-08-07
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The food arrived promptly, was delicious, and was worth the money. Our only complaint would be the wait to order drinks, and then for them to arrive. This took about 20mins.Overall, we would recommend it, the restaurant is nicely decorated and had a good ambience.
ppppalmer . 2021-08-07
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Popped in on off chance they’d have a table for lunch which they did. Burger and masala chicken very nice. Thai salmon was a little bland. Desserts were excellent. However the service is what set this place apart. So often in high tourist areas it’s about turning over the tables as quickly as possible. Not here.We had Jan as our waitress and if the management read this she deserves recognition. Polite, attentive and chatty all with no rush. Well done Jan
darlojay15 . 2021-08-04
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I would sum this meal up as “ok”. We were seated in the side conservatory type area and felt like we were forgotten about. Meals when they came were forgettable too. I had Thai curry which seemed to come with a supermarket naan. We wouldn’t rush back.
BethanWhitelaw . 2021-07-16
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Stopped by and had lunch at the Royal oak. It was fantastic food and brilliant friendly service. Can't rate it enough.
Anna C . 2021-07-16
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What can I say, great food, fab service, gorgeous decor and on top of all that I had a blonde moment and left a very generous tip, maths failed me on this day and the staff actually called me after I left to ask me if I meant to leave such a large tip. So honest too.
Clare F . 2021-07-14
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We had a lovely meal here - I was slightly apprehensive after reading some of the negative reviews but we had a lovely evening. We had: pork belly, tandoori chicken, fish&chips and Welsh burger and all were very nice - huge portions and lovely fresh food/cooked and presented nicely. The staff were incredibly attentive. 4 mains plus 2 large drinks each was £25/head which is absolutely fine for the lovely setting we were in and quality of food. Would definitely recommend visiting
50LouiseC . 2021-07-12
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A welcome meal on a lovely day. Fish goujons and chips. Delicious and very reasonable. How did you make those chips so wonderful. Thank you !!
Nick and MA L . 2021-07-07
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Superb Excellent service Lamb so succulent it melted in my mouth Beautiful presentation Cheesecake scrumptious Highly recommend Very popular so we were lucky to get a table Thanks to all the staff
535judith1960 . 2021-06-14
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The service in the restaurant was good, we were regularly topped up with new drinks which is exactly what we wanted! The waitress checked on us often without being overbearing. The food is what let this establishment down, my partner ordered the chicken, masala I think, the pitta it came with should’ve been classed as a lethal weapon it was that solid. She banged it on the table without it breaking. I ordered the steak, rare with Diane sauce. My steak came out blue, which is no problem but it had those black diagonal lines on it which is meant to suggest that it’s been char grilled but is actually a symptom of cheap weatherspoons-esque food. The total bill of £77 was a little steep for the food quality.
MikeHaslem . 2021-06-02
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Very disappointed, food not very warm and overpriced. Service was good but the ambiance poor. All looked a bit tatty. Won’t be visiting again.
29hughw . 2021-05-30
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Not sure I should say awful service, it's more like inexistent. The food we ordered was uneatable and when they came to ask and said it was bad, they said "oh okay" and turned around like it was none of their business.
anabL1870NM . 2021-05-29
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We ate here twice last week and we had our temperature taken and felt very safe and welcome. Everywhere was spaced out and screens in place. The food was amazing and we thoroughly enjoyed it. Thanks guys
tbbarrowman . 2020-09-24
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We were served by Sion R who was very rude. No eye contact, very hostile, didn’t thank us for coming, acted like we weren’t there all night then got our drinks order wrong. Don’t be put off by this as the food was good, just hopefully you get a different waiter!
csurq . 2020-09-22
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We went for a family meal in September and this restaurant did not disappoint. There were six of us and I think we’d all be in agreement that this was the best food we ate during our weeks stay in Betws-y-coed. I had the rib-eye steak but others had the vegetarian crumble, and the lamb. The food was absolutely delicious. Fantastic flavours all round and I don’t think there was even a crumb left of any plate.The service we had was exceptional - one of us didn’t want a whole pudding and instead just requested a scone with jam and cream. This is only found in the lunch menu, but it wasn’t a problem for the kitchen staff who made this possible for her. Great service and great food.My only grumble is that there’s no background music of noise, so you’ve literally got to take your own atmosphere in with you. Luckily enough there were six of us so it didn’t make much of a difference!
MrLiamWillis . 2020-09-20
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Very nice environment and friendly staff. The food is not amazing but still pretty good and slightly more expensive than average. Good covid measures in place.
KathySYY . 2020-09-20
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Went during COVID , restaurant set out really well for staff and guests. Starters were tasty but very small , I had pigeon. However the main course made up for it, beef rump was cooked pink and sliced easily (no fat or gristle) with a mountain of veg and a rosti potato. my wife had the duck which was also again very filling. Staff was really nice and chatty . Was a pleasant evening.
Deano_1007 . 2020-09-16
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Food very good, good options. GF options available but not clear what they were. Little on the pricey side but good quality.
LeytonPT11 . 2020-09-15
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I can highly recommend the food and restaurant especially during Covid. The service was fantastic and managed very well, the quality of the food was sublime and so was the service by our waitress Amerretta. Thank you, we will visit again
mandieyo . 2020-09-15
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We have been to the Grill Room many times and although this visit was under different circumstances COVID the staff were very professional in their duties and made our visit pleasant.The menu although not as vast as usual was In fact very good and my wife and I enjoyed what we had ,I had the steak which was perfect cooked just how I like it as for the beer I had the local brew and very good.Let’s hope next year when we visit again it will be on a more relaxing visit and not with COVID restrictions
smiffy23 . 2020-09-13
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This was by far the best food and wine we had during our stay at Betws y Coed. I thoroughly enjoyed the slow roasted welsh rump & my husband had a delicious rib-eye, the only fault being the steak had not been rested, but that's nit picking. Otherwise, a great menu, lovely dining room and friendly staff.
sarahlouisew332 . 2020-09-13
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My wife and I came here for lunch on Friday. We had both chosen Welsh rarebit bloomers, which were delicious, but perhaps a little big for our appetites.We were impressed with the care the hotel was taking about covid 19 precautions. They noted down a contact phone number and took our temperatures before we were admitted. Our table was safely screened away from neighbouring tables. And in spite of crowds in the town the restaurant was not very busy.
Cincluspraegrandis . 2020-09-08
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The Grill always provides good food with great service. The measures they have put in place to deal with Covid however are exemplary - not a foot wrong. A real pleasure to go out and relax knowing that you are being well looked after! We appreciate all your efforts.
Jet619802 . 2020-09-01
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It’s a good restaurant with pretty good food and good service but nothing spectacular One thing to mention is you cannot add the tip on a credit card as has to be cash but in these Covid days no one has cash !!Unfair on the staff and would like to thank the lovely Amaretta for her service
Stay63163039420 . 2020-08-29
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We walked around Betws-y-Coed having not booked anywhere. This was a more expensive establishment and we managed to get a table for 2. The food and service was just excellent. Very classy inside. Service was always on hand. The lamb was 10/10. If we’d stayed an other night in Betws-y-Coed I’d of come here again. Well worth treating yourself.
Anthony H . 2020-08-17
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We had two meals here during the week we were on holiday in the area for. Each time the food was fantastic. Cooked to perfection and very tasty.Service very good the first night, but slightly lacking on the second visit, new waiting staff so we kept that in mind, but I did have to keep going to the bar to request drinks unfortunately. Despite that we enjoyed the meals and would happily recommend and visit again.
adam1bright . 2020-08-16
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We visited whilst on a short break with our two children (11 and 8) we booked in advanced and chose the Grill room because of its family helpful childrens menu. The food was delicious, the children's food was nice and simple and our kids (fussy eaters) enjoy it very much. We shared starters and deserts and had wonderful main courses, my wife enjoyed the burger and I had a wonderful lamb, cooked perfectly with tasty well prepared vegetables. Really pleased. The deserts were as good as the mains, we had a special chocolate desert and a brownie which the kids also loved.Would recommend for families, the service was friendly and attentive. Thanks you for a lovely meal (it was our anniversary too!)
marksH7119CE . 2020-08-11
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The whole place is beautiful in beautiful settings.Everywhere was very clean, staff very friendly and knowledgeable.I had the Lamb, it was a tasty dish.But I felt overwhelmed with how much vegetables were on the as the portion ratio on the plate didn't really work. However it was very tasty and pleasing.Would love to eat here again!!
Ream87 . 2020-08-11
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Welcoming staff and well-organised with temperature check and hand sanitising station. Beautiful setting and tables spaced out with screens. Lots of choice on the menu including vegan options. The food was delicious and we would definitely come here again. It's a little on the more expensive side but worth it and the service was very good too.
GoPlaces749340 . 2020-08-11
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After a good mornings hike we called in here as we had heard great reviews. The food was indeed freshly cooked, although a little slow , it we was just impatient to get back to get cleaned up from our hike. Lovely surroundings, friendly staff and a great choice on menu
noo n . 2020-08-07
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We came here for a fairly big family dinner on a Thursday night. The reception was warm and friendly, and we were made to feel very welcome!We were a bit disappointed by the children's menu - we prefer the sort where they're offered food that's comparable to what the grown-ups they're with will be eating - at home we try to always give the children the same food as we're having. Our daughter's still only 2, though, so we just ordered her a starter and then gave her bits of our main courses when they came. I know some kids are fussy, but it's by no means all of them - I remember from my own childhood that it can actually be quite disheartening to keep seeing a children's menu of "kid-friendly" food next to a grown-up menu with things like pigeon breast and slow-cooked lamb on it - especially when you can't get half portions!The food was served quickly by extremely friendly staff, and was absolutely delicious. I think between us we managed to be some relatively awkward customers, but our waitress took everything in her stride!One thing we appreciated food-wise was the balance of meat to vegetables - there was plenty of both, and a good selection of vegetables on the plate.We fully intend to come back - the experience was wonderful!
KateNotZeta . 2020-08-07
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Food was OK, bit pricey tho. Easy to park opposite, good choice of food and ales. The staff were very nice and friendly.
pauloU1691CW . 2020-08-06
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Excellent restaurant. Very efficient service- recommend booking ahead to avoid the large queues waiting outside! Superb covid awareness- best we encountered in the area - and the food was lovely. Catered well for my husband’s food intolerances too. Our server, Katie, was a friendly, smiley and helpful waitress - first night back from furlough. Keep her hours up folks! Lovely girl. 5 stars all round.
MarionM2528 . 2020-08-05
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So lovely to be able to eat here again. Fab food, great wine and really lovely service. Very organised and well thought to ensure the safety of staff and guests! I would highly recommend! Thank you.
SFerguson78 . 2020-08-04
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154 Opinions
2 of the main courses were unavailable. The vegetables for the lamb course were unavailable. Alternative vegetables were given which were undercooked and cold. Potato was tasteless and cold . Did mention it to waiter whose response was sorry. £24 for a piece of lamb is unacceptable as I didn't eat the vegetables or potatoes.
34 Opinions
Do not bother! Ordered at 17.00 received at 19.10 with some of the order missing tried to phone for over 1 hour after with no answer calls refused and this isn’t the first time this has happened…we won’t be using any more!!!! More than 1 chance given!!!
1032 Opinions
Had a lovely Sunday dinner with a large group. Food great, staff great, enjoyed the decor and atmosphere.