Greggs in Glasgow City

We ordered two nibbles to start our evening meal, followed by two starters and two main courses. After waiting 30 minutes, what arrived wasn’t even what we ordered. Frustrated, we debated our options and ultimately decided to leave and go elsewhere. The service was completely amateurish—how can you get such a simple order so wrong and keep customers waiting so long? We had also ordered two drinks when we were seated (£16 for a pint of lager and a vodka & Coke), and they still attempted to charge us despite the poor experience. After a lengthy debate, they reluctantly agreed to waive the cost as an apology, but there was no sincerity or acknowledgment of their mistakes. This was supposed to be a relaxing evening out with my wife, but instead, we ended up ordering Domino’s and eating it in our room. I’ll never return, and it’s clear from other reviews that poor service is a recurring issue here. The customer service urgently needs improvement.

Does u sell any goat, I think it’s a very nice delicacy meat would be great with a side of rice! Excellent atmosphere would totally recommend, fab food and staff! Q-Do you do parties? Thank you! Thumbs up from me!XDDD

Food is so tasty deliver drivers are lovely and it’s always hot when it arrives. Gem of a place

Updating my review due to recent changes. This used to be our go to for a take away, however we now avoid due to a change in the quality. The batter is chewy and bland, the haggis is completely bland. Chips are crunchy and often just small flakes of batter.

Really glad picked this one with mum. I had never done hotpot and Korean BBQ before but a staff was always there helping us and was very patient with us and loved hot broth side alot