Greggs in Wokingham

We arrived at 6:55, were spoken to by 7:05 and told that the people at our table were paying the bill - they left at 7:15, and we were seated at 7:18 We were served quickly and the drinks came really quickly - though my brother who just wanted water had to wait ten minutes for a glass to drink it from! The starters came by 7:50 and the first two mains came whilst we were still finishing our starters so we were impressed - until the rest of the mains still hadn't arrived ten minutes later. We asked the waitress who said she'd check, five minutes passed and we asked the waitress again and she came back with the receipt to check what we'd received - evidently to tell the kitchen to cook the 6 mains that we hadn't received! The two people who got their food were finished eating before ours arrived (pictured). I was quite surprised that we were still expected to pay full price after having to wait 20 minutes for the rest of our food, and our main waiter didn't seem to know it had happened. It was packed and incredibly loud. Delivery drivers were waiting 10+ minutes and giving up and walking off. I understand it was Saturday evening but if you can't handle being full, maybe don't have as many tables. I don't understand having to wait when we had booked, either make bookings longer so people are actually finished in time for the next booking, or put signs on the table to tell people that it's booked and they need to be gone by a certain time.

The burger was inedible, the colognes was bland. The cheese pizza garlic bread was tasteless. We are missing items from the order. The delivery driver was very abrupt with my partner. Overall, was a big disappointment and would not order again.