Greggs in Birmingham

great staff and helpful well done

All the staff are nice and friendly. The food is nice and the coffee is good. Nice to sit in the shop and enjoy a coffee and a sausage roll.

Greggs why are you offering a milk alternative when again you haven't got any, and this is a different location to the one I visited the other day :-(

Love Greggs me the staff are so friendly

Food missing from order and all food came cold, phoned the company and also put a complaint in

Very bland rice in both tubs. Only 3 tiny slices of chicken.

Always the same service excellent and food tastie as ever.

the delivery driver was on time and very friendly and the food was delicious thank you 👍

Cakes arrived squashed and put in same bag as hot food. Not good at all

excellent service and lovlady, thank you

the delivery came on time, the delivery guy was very friendly, and the food was delicious thank you 👍

Great service by the lady behind the counter her name is demi her service was great also pure who works there great guys

Great Gregg's. Love their fries and never fail to do a good vanilla latte 😋

Delivery as always great but food is not brilliant

Absolute joke Everything missing

I forgot to order some sandwich platters from my normal supplier and I went into Greg’s ( Hawthorn Rd, Kingstanding) and I met with a lovely lady called Sue, I knew it was last minute but she happily agreed to make us 2 platters and I left the choice of filling to her, I was over the moon with them everyone said they were delicious, and more competitive price that what I usually pay, so if you are looking for fabulous customer service, value for money and wonderful presentation and taste give this Greggs a visit.

Food was cold & sandwich was open when it came

Ordered sandwich platters they were absolutely unreal! Staff were also lovely Thank you so much!

Lovely warm sausage rolls and quick delivery

missing items miserable rude driver

Nice variety of hot food. Visited from Australia. Great service. Loved the new experience and food.

Travelled to the shop as it said 16.30 close on Sunday, got there for 16.05 and it was already closed. What a waste of time

Used for too good to go. Quick and simple. Clean

the food wasnt hot and for some reason there was meat grizzle in the steak bake that was the size of my index finger..this isnt tolerable..this is a choking hazard especially the fact that my young child was eating it..please do better

delivery driver went to the wrong house no apology just laughed so that annoyed me also because of the delay the hot food was stone cold and understand may be warm rather than hot but completely cold is not good

Doughnuts missing had to re order to get doughnuts so payed for delivery twice and good I didn’t want

In a hurry but there's people ordering..... bacon/sausage, baguettes & rolls [breakfast) & hot beverages, all of which takes time to make. And there is also Greggs JUST EAT delivery [made to order] going on at the same time. All while walk - in customers are waiting ages, way too long to just PAY-&-GO. This is not a criticism of staff, [lovely, friendly & welcoming] sometimes only two staff members serving, rushed of their feet, I feel sorry for them.

Delivery driver was really nice. Good food.

Order missing items and haven’t had anyone contact me back

Food was to salty have the food was cold and squashed not very happy

Always order from here and never had a problem, only thing I will add tho is the bacon could be abit more well done at times but all in all my place to go for breakfast.

Food didn’t turn up, driver obviously seen me waiting outside as he drove past 🖕🏼🖕🏼 , lady on the phone was great obviously not there fault

All food arrived hot and delivered on time, perfect thanks 😊

Food was stale and cold aside from drink which was warm

Forgot my bottle of pop, not happy at all

Food was originally due to arrive before 12 but didn't come til 12:20, longer than expected TBH especially for delivery cost

Hot food abit cold 🥶 but apart from that great 👍

Food was good and service was good

Great, everything arrived on time and Pizzas were hot 👍

You forgot to put ketchup on the sausage breakfast roll

great service got a call from the restaurant as they hadn't got one item so they replaced it and added a free donut. delivered quick and tastes great

Nice hot food and coffee and friendly delivery driver :) Thankyou

Tasty and delicious food perfect mocha too

Ketchup missing from breakfast baguette, pasty was cold. Sausage rolls were overcooked and were cold

The food is arrived. My coffee was cold and my sandwich was cold and sausage rolls was lukewarm.

Bacon roll sausage rolls all excellent

Dips missing and so was the chicken strips

Everything was cold no sugar or milk in bag for tea hot chocolate tastes watery was undrinkable

Every member of staff at this place is thick can never get a simple order correct

Food was lovely and hot and for the first time not missing anything, thank you

Food & drinks were cold. Paid for double breakfast roll which only had 2 bacons on it! Overall wasn’t really worth the money at all

Boxes of fries only half filled(rip off). Didn't include apple pies I'd ordered and no straws for the milkshakes. All the food was stone cold.

Fruit pots were off, the smell when i opened the lid made me gag and the bacon was rock hard, omelette bap had a weird taste too so waste of money and normally i go here all the time and its never been so bad, staff on in the mornings need to take pride in preparing food and making sure that they store their products appropriately stop selling gone off food

Made me late for work. Wish I hadn't of bothered ordering. I'll NEVER use just eat again. What's the matter not enough illegal migrants here for you to exploit.

Regularly pop in for a cappuccino and sausage roll. Very nice

Missed order notes paid £12 for the 6 bake box and large wedges & 2 X drinks was sent 6 bakes 1 drink 1 wedges. Wedges were ice cold and rubbery. Not happy I've ordered in the past today hasnt been best of services.

There was no cheese on the pizzas at all

We got all items but the pasta we ordered was the tomato one and we got the tuna one that was not what we wanted. Over then that everythink in the order was right.

Coffee and good hot. Delivered on time. Pleasing service

An item wasn't available so I received a call to ask if its OK to substitute. Replacement was absolutely amazing and the service was fantastic. Never had anything cold from them either, always fresh and piping hot.

Very good delivery , I sent this as a gift and they weren’t expecting it . Delivery man was helpful

Excellent service food amazing

Would have been good if they hadn't missed off 3 of the 4 items I ordered

Very fast delivery, food was perfect

Dry, cold no cheese or sauce that was supposed to be on baguette! I mean it’s not hard is it really

One of the pizzas I ordered was missing, tried to ring restaurant got put through to an automated line, no help

Always a pleasure to order 😀 from greggs delivery Always very quick and drivers are always very helpful and pleasure thanlk

Great service from start to finish 👏 but no sausage rolls 😕

Beautiful hot food and well presented, lattes are hot and very nice thank you and great delivery service too 😊

Brilliant order as usual Lovely kind message and service as one of the cookies was not available. Made my day that note Thank you so much

Greggs got the order wrong only 4 sausage rolls sent, I ordered 16.

It was nice to sit there for a bit when wasn't very busy, enjoying hot chocolate and chicken bake. Clean place and polite staff.

Potato wedges , bakes and drinks missing from order I would like a refund

Food ordered at 10.38 and delivery confirmed for 10.48, arrived at 11.13 with the cyclist riding around for 23 mins trying to find address so food was cold, didn't use common sense to call to ask for directions!!

Driver wouldnt enter building if his company arent insured then dont accept orders from a flat. Every other just eat driver delivers to door. Had to ask neighbour to collect as unable to go downstairs as have hurt my back

Hot food Hot coffee Brilliant and reliable as always

Hot food and delivered by a very polite young man

Go every morning for breakfast, bacon and sausage roll butter and ketchup great start to the morning

The delivery came on time, everything was all there what I ordered, and very friendly, food was delicious thank you 👍

Always friendly & welcoming staff.

There was no chocolate left for my mocha so they gave me extra cookies and bakes with a lovely note! Very kind and was all super hot when it arrived :)

2 doughnuts we ordered were unavailable. They kindly left us a note and put extra doughnuts and muffins as a good will gesture. Very impressed with this service as most places would just ignore it. Thanks for going above and beyond!

Always top grub but it can tend to sell out fast

Really great service, we love this place!

All the food was delicious except the chicken strips were too chewy and uneatable

We were missing some of our food. Delivery driver was friendly and quick

Lovely staff , really kind. And Dale makes the best hot drinks !!

Thank you greggs. Food was still hot. This is a rarity on delivered food.

Fantastic service, everything present and correct, delivered well within the estimated time 6******

I have sent a picture I did not receive my food

Hot fresh food and we live a good ten minutes away . Definitely use again thank you very much

Lovely staff, plenty to choose.

Kingstanding hawthorn road One of the best greggs I have ever been too, always treated with respect and always served with a smile even when they are busy, regular customers are treated like family and the staff are all friendly and helpful For a shop so busy they run on less machines but some how keep the customers flowing so the lines are never to long Special mention to the manager Kerry one in a million

I’ve visited this Greggs on numerous occasions and all the staff here are friendly and have great customer service skills. The food is always fresh & hot. If it’s not hot then the staff usually inform you. They also have a hot food section and they sell amazing potato wedgies with selection of dips. As expected with Greggs, the food is reasonably priced and tastes better than your local super market meal deals.

Fresh, clean and well priced. Such friendly staff too

Good place to sit in and eat, friendly staff fresh pasties.

Excellent… great staff… very attentive… 👍

Sometimes there's cues in here and they can get long if you buy cheese onion bake steak it's not hot sometimes and you would have to go home and stick it in microwave they do meat steak bakes beans bacon not many cakes but they have got chocolate declares chocolate cookies big ones pizzas there are tables and chairs but the clerk will say eating in or out bottles pop like coca cola I think you can get take away tea coffee not sure never buy one we go in for stake bakes they got 6 pack sausage rolls in a bag not cooked and if you get lucky sometimes they got jam dough nuts ha ha 😂

It's to expensive, there pasties 1 TSP of filling, I will never go to a Gregg's ever again 😠😡

I went to Greggs for my breakfast. Is one of the restaurants I like going to. Their pastries are fresh and delicious. The staffs are friendly and helpful. I so much like their chicken bake, in fact is my favourite.👍👌❤