Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 323 in 342 in Angus
Opinions
Bought a steak bake in the shop at Forfar Saturday past . Bought a steak bake and a sausage roll and a coffee. Sat down to eat and the steak bake was very poor quality meat ..chunks of gristle..disgusting . Told staff who were fairly useless two girls ..just more or less starred at me ..didn’t say anything..like sorry for that or anything else ..like they didn’t know how to handle a complaint! Maybe a bit of customer service training wouldn’t go a miss or even a refund for the product I purchased ! Will not be buying their steak bakes again..would recommend that anyone thinking of buying one might have second thoughts !
Heather W . 2024-08-08
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I was really hoping the lower scoring reviews were going to be wrong but they just aren't. We were told upon arriving there was no steaks, which half of our 12 person party were wanting. 20 mins for a drinks order so we elected to order food along with the drinks order. Starters left alot to be desired. Prawn cocktail was awful and the garlic bread was completely overpowering. Steak pie came with frozen veg which has gone cold. Pie itself was edible, mash was fine. Another person chose to have theirs with potatoes and these were undercooked. Someone was told they didn't have the belly pork right as we had just finished the starters too so they had to order again. Just awful and because of the experience and food quality, really poor value for money also.
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Had a great lunch/dinner/snack? (whatever you want to call it), from dominos today! Call me dramatic if you please, but i had THE best cookies of my entire life. Came into the Arbroath store at about 16:04, was kindly greeted and served immediately! Left with perfectly made cookies (i mean it, they were genuinely perfect. golden and crispy around the outside, soft in the middle) within maybe 8 minutes of arriving? Anywho, staff were lovely, cookies were so good i ate all 4 in one sitting like an absolute glutton, all around a great time. Will be doing that again! Bonus- ‘Running up that hill’ was playing over the radio (bloody class tune that) :D!
13 Opinions
Older reviews are linked to Tartan Guys, the previous business that traded from this address. Grill House has only just recently started trading so I thought I would give it a try and order some food. Ordering online is easy enough and the food arrived on time. The popadoms were stale and went in the bin. The mixed pakoras were swimming in grease that had leaked from the curry so they went in the bin too. The rice was cold and had to be microwaved before being eaten. The curry was swimming in grease and I only managed to eat a tiny amount before binning it. If that's the best they can do then I'm sorry I doubt they will last very long.