Based on 62 opinions finded in 2 websites
Based on 62 opinions finded in 2 websites
Nº 308 in 342 in Angus
Opinions
Came here to the bar area, for a pint and something light to eat only to be told , sorry not serving any food in the bar area, would have to book the main restaurant which would be a 40 minute wait. We've been before and never had any bother, things have definitely changed and not for the better.
William Mair . 2024-09-15
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Recently moved to the area and wandered down with the kids for a bite to eat and a drink. Service was slow, food wasn’t great and we paid to have the ice creams included in the kids meals. Asked twice for the ice creams to be brought out. Our eldest needed the toilet while our youngest (toddler) needed to walk so we had left the table briefly but left all belongings, pram and valuable etc there. Came back to all drinks being cleared away and no sign of the desserts. By this point it had already been a long wait and we decided to cut our losses and leave. Carpet was dirty, our corner table overlooking the lake was overshadowed by the extremely dirty windows covered in cobwebs. Unfortunately won’t be back.
LisaWeb1987 . 2024-09-13
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The food was good, however the service wasn't. The steaks weren't cooked the way we asked them to be, the dishes came at weird timing and intervals between each, the service is almost nonexistent (you have to order at the bar, grab the cutlery yourself), letting the new hire do all the work while the rest of the staff gossips behind the bar. Would not recommend.
cafard superstar . 2024-09-05
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Went with 4 friends and only one other table with people at it. Awful food, slow service, soup and sandwiches only for lunch. ‘Short staffed, sorry’. If they can’t provide a service, they should close the restaurant. Should not be allowed.
Graham Haig . 2024-05-14
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Very disappointed with service as what we ask for was wrong for starters, then steak still had blood in it after asking for Very well done and chips hard ,won't be back eating in there again 🤮🤬
Robert Mckinley . 2024-04-18
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If you're looking for an unforgettable dining experience, look no further than Room with a View Restaurant. From the moment you step in, you're enveloped in warmth, both from the crackling fire pit in the center and the cozy ambiance that fills the air. But what truly sets this restaurant apart is its exceptional cuisine. Every dish is a masterpiece, carefully crafted with the finest ingredients and bursting with flavor. Whether you're indulging in a sumptuous steak or savoring a delicate seafood dish, each bite is a delight for the senses. And let's not forget the view. Overlooking the tranquil waters of Piperdam Loch, the scenery is nothing short of breathtaking. Whether you're dining inside or out on the patio, every table offers a stunning vista that adds an extra layer of magic to your meal. In summary, Room with a View Restaurant is a true gem. With its exceptional food, cozy atmosphere, and picturesque setting, it's a dining experience you won't soon forget.
Nikki Sneddon . 2024-04-12
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Had dinner with a group of eleven choosing a variety of dishes. No one was impressed with their dinner. My steak pie was served with over a third of the plate being a pile of peas, a further third was broccoli. The actual steak was overcooked. Very poor, would not recommend the restaurant.
Bob Brydson . 2024-04-10
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I'd like to say that the other reviews here don't really match the experience we had. As they all seem to be from last year, I'm wondering if the place has underdone some big changes and upgrades, because we were very happy with our visits (yes, we went more than once). We were staying at the holiday park, and so popped in for dinner on one of the nights here. My only gripe is that it was a bit expensive, but I've definitely seen worse prices. We both got soup to start (lentil and vegetable), which was actually delicious. For our mains, we had fish and chips, and a burger. The portion sizes weren't particularly large, but we certainly didn't leave feeling still hungry. In fact, we skipped dessert because we were feeling too full from 2 courses. We also came for breakfast on another day. I will say that it's not great if you want an early breakfast, as they only start serving at 10am on weekdays. But our breakfast was actually pretty decent value. Attentive staff, nice coffee, and crispy bacon. Only slightly complaint is that they were pretty stingy with the beans. One of the great points about this experience though, was the atmosphere On arrival, we both immediately commented on how nice the atmosphere was in the bar. When we came back for dinner, the fire was lit, and we sat overlooking the Loch. I'd say this was worth a visit. Real shame about the other bad reviews, but it looks like there has been some hard work put in to improve things!
GlorianaRed . 2024-03-12
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Our experience was better than the reviews The steaks were a little tough However pasta and pizza were FABULOUS Staff lovely Fire on a cold night brill and good banter from the guests at pool It’s what you make it ❤️
Gayle S . 2024-02-01
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Came here for a family celebration, Oh my for what we spent was truly the worst meal we have ever had , sorry Not 1 person in our company enjoyed ,, Seriously need to look at your menus & who’s cooking
Fran . 2023-11-17
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Ciabattas were very burnt and fillings too mushy. Pizza was also dry and over cooked, no flavour. Wouldn’t be back and don’t recommend - also extremely overpriced!!
Emily M . 2023-11-08
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Worst food I've ever eaten, Pipersham!! We went as a table of 12 and only 6 people ate their meals. - the chicken was dry and tough, had been sitting under a lamp for a long time - the steak pie had no gravy - pizza was dry and out of a packet - the Sunday roast was fatty and very tough As a treat for the family we were bitterly disappointed, the serving staff were helpful, but utterly let down by the diabolical kitchen.
Joe Taylor . 2023-09-24
MORE AT Google
Had probably the worst meal I can remember - it was a disaster. My pizza was not cooked properly, I asked for it to be cooked more but a different pizza came 20 mins later which was cooked even less with the mushrooms on it raw and cheese hardly melted and inedible My so asked for a medium steak and it was very very rare and was even still too rare after being sent back and cooked longer. It was also very tough, gristly and stringy. My wife’s steak was supposed to be well done but was medium but ok. The strawberry daiquiri was just ice and had zero taste of any alcohol and the virgin strawberry daiquiri was also just a slushy with poor taste The young lady who served us was great and did what she could The manager Jakob did offer me anything else off the menu and didn’t charge me for my pizza but everyone else had finioand I was completely put off the food by then. No one enjoyed their meal or experience and for me was a complete waste of time and money and I was very disappointed Piperdam restaurant used to be very good but not anymore I will not return nor recommend
Don M . 2023-08-19
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We used to go to this restaurant at the Piperdam resort for lunch occasionally. We enjoyed the lovely setting and liked having lunch outside in nice weather. We were very disappointed today to find they now have a very limited lunch menu - just a choice of 5 ciabattas with fillings - no starters/main course meals/anything other than ciabattas. It wasn’t what we expected so we left and went to the Birkhill Inn instead, which has normal pub-lunch type food and attentive serving staff (rather than an annoying ordering app). We won’t go back to Piperdam for lunch unless they bring back a normal lunch menu.
846freyjag . 2023-07-09
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Lovely view with a large capacity dining area but the food was really disappointing. We were £125 (family of 4, 2 x courses & 1 x pudding) for what was at best, very average pub grub. Hugely overpriced for what it was & because of this, we ate out and about for the rest of the week. Shame because it’s so convenient, had it been better we’d have gave them our custom all week.
lynz c . 2023-06-28
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Just stayed at the Lodges, we ate a few time at the restaurant. The food was incredible (highly recommend the scotch eggs & steaks), staff were so friendly they really made us so welcome and made our stay. We had 3 children with us and an oap in a wheelchair, nothing was too much trouble. We really enjoyed the singing night, especially when the staff had a little sing to each other 😂
Lucie Fletcher . 2023-06-09
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Worst meal I’ve had in my life Inedible beep steak pie which was obviously old with pastry I would have needed a metal grinder to cut For some reason the waitress could only give 10% off
Alastair Ritchie . 2023-04-10
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After a swim we went for a quick bite to eat. Myself and grandkids only wanted chips, my daughter just ordered wedges and hubby went for chilli nachos. We waited over 30mins for these. Then stupidly we ordered we promised the kids a dessert once ordered it was almost 45mins and by that time I had gone up to ask what was happening that they finally arrived. Would not recommend going for a "quick" bite to eat!! Plenty of staff around and one being served food at the bar with no issues!!! But lack of communication and eye contact when trying to get attention of staff they were all behind the bar most of the time 5 or 6 of them at any one time with very few people eating so disappointed. Would have left if my granddaughter wasn't so excited for her ice-cream Sunday
Tracy Straker . 2023-02-18
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Dinner here last night was like an episode of Fawlty Towers. The orders for the table behind kept being delivered to our table. Our food (starters & main courses) had been ordered before the rest of the customers arrived but they had all ordered & eaten their food by the time we got our main course. The starters only eventually arrived at the table after 45 minute wait because we pointed out the order they were trying to give us wasn't ours. We then sat for a further 30 + minutes before having to ask the staff when we could expect the main courses. Food is standard pub grub & reasonably priced but the service is absolutely shocking. If you're staying here my top tip food wise would be get a delivery from Just Eat direct to your door far less hassle & at least you'll know when you'll be fed!
Lorna Cooper . 2023-02-03
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Nice ambience and great view. Definite relaxed feeling.
George Gavin . 2022-12-07
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I treated family friends for a Saturday lunch/dinner here and was not impressed - very low standard meal - I would guess everything came out of the freezer - after meal I decided to complain and nobody even bothered to acknowledge - very disappointing - been here on many occasions before but has went right down hill ??? - will never return
Maria Ritchie . 2022-10-17
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Waited for 70 mins to get our main course, no heads up about delay or would have had a starter. Food was absolutely rotten, overcooked, dry & definitely not worth the money. Would not recommend
Stewart Baillie . 2022-09-10
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We had booked a table for 6.15pm for 5 adults but had a catalogue of errors! With an establishment like this you would expect a decent menu but no, we got a menu on a sheet of paper, we even asked if this was the only menu to be told that was the only menu! You would get this type of menu in a high street cafe, very limited choice. Firstly we had lipstick on a wine glass, then the lemonade had a strange taste to be told when we complained that they had an issue with the lemonade (so why serve it?) The pepper condiment had liquid come out of it when we tried to add to the soup, when complained, the rest of the party had finished their starters, when the manager came over to clear the table we had to say that one of the party hadnt been given her starter, the replacement soup! After asking the staff twice when our main course would be served, it arrived at 7.55pm! The first 2 meals were brought out but by the time the other 3 were brought out, the first 2 were half way through theirs. For an establishment like this to have such bad service is unbelievable. This was our first visit but will definitely not be back. Very dissappointed indeed.
Julie Milne . 2022-07-10
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Restaurant wouldn't take advanced table bookings and only accepts walk ins, except when large parties have walked in and the kitchen cannot cope. It's not ideal turning a hungry 4 year old around at half 5 and having to leave, I would suggest restarting your table bookings to avoid disappointment.
Mark McLuckie . 2022-02-26
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Lovely tasty food but restaurant can do with a deep clean. Thick cobwebs in curtains Window ledges mucky. Chimney covered in dust which people have drawn in. Windows covered in hand prints.
Elizabeth Marr . 2021-09-11
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We chose Piperdam restaurant for a family gathering as we have used them in the past for a graduation meal in 2016 and it was a lovely day with excellent food & service. WHAT HAS HAPPENED!!! First impressions set off alarm bells… not a single other person in the restaurant. At least the Waitress was friendly enough. Restaurant is looking very tired with cobwebs everywhere. Food was nothing special very basic ie Scampi, burgers etc £12:80 for 8 small pieces of overcooked scampi. Egg mayonnaise sandwich made with everyday plain bread with sloppy egg mayonnaise or should I say tasted more like salad cream and £8.50 for the privilege. We had planned to stay for desserts & coffee but decided against it. Do yourself a favour for the same prices try The Forbes of Kingennie much nicer. Always very busy so that says it all. Such a shame as the view with the fountain is beautiful. It should be a fantastic venue & should be fully booked everyday.
Z2314VYbrianh . 2021-08-24
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Went in with the family to order drinks and food. We sat outside and were told to use the Hopt app and their WiFi. Took an age to connect to the WiFi, then the app wouldn’t load fully. Then when we tried to order the app wouldn’t fully load and show what was available! After ten minutes we gave up and they lost a LOT of income as there were five of us and frankly we will NOT be back. Just get one of your many staff to take orders and make money. It’s not rocket science.
Ian H . 2021-08-04
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On arrival was told to download the Hopt app using their WiFi and place order. Took an age to connect to their WiFi the tried to download app, which also took a time. Once downloaded we tried to order but the app wouldn’t download pictures and menu options. Three of us tried and after ten minutes of trying gave up and went somewhere with human service. We were followed by another table doing exactly the same thing. My advice - unless you love ordering tech avoid. If you like ordering via tech be prepared for slow response. Five lunches lost with multiple drinks and puddings and we won’t return.
Ian Houghton . 2021-08-04
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Not the best but eidable nice log cabins
David Stevenson . 2020-02-20
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Beef absolutely full of fat. Carrots rock hard. Fish pretty vile. Served up cheap frozen roast potatoes and Yorkshire puddings. Pretty sure the chefs go to Beefeater restaurants after here. The only thing good was the serving staff. They were absolutely fantastic.
Donald Mitchell . 2020-01-15
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Food was delicious and a good portion but unfortunately the service was a little haphazard. Meals were delivered split. My wife recieved the chicken for her fajitas but had to wait for the fajitas to be served, better service in the bar the night before
Ian McGee . 2019-08-22
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Went with friends late April. Service was indifferent and the food distinctly average, apart from the 'triple cooked chips', which were truly awful. When I told the guy taking my money, his response was "they can be really good sometimes"...... Overpriced and low on quality
Gary Barnes . 2019-05-12
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Quite a disappointing birthday meal for our daughter. Food was good but the lack of service atrocious. Waited for 1 starter for 15 minutes after the rest had been served, was asked on a few occasions" if we'd ordered this" as the various girls appeared with food for unknown table!. Finally gave up on dessert and asked for the bill, waited another 15 minutes to pay, gave up and headed for the till to be asked " could yous move we've got a cake coming through ". Pity because I've heard great things about Piperdam but none of us will be back or recommend it.
Shirley Procter . 2019-02-23
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Have been visiting a restaurant with husband since.10years and never let down with the food. Always lovely, hot taste and worth of money
Martyna Landowska . 2018-09-06
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A beautiful space let down by a very poor standard of food. There is a wide variety of food on the menu in the restaurant and plenty of staff. The host was kind too. Sadly the food was very disappointing, it was similar to the kind of microwaved pub food you get these days in lots of pub chains. We had a mix of jalfrezi, steak pie, fajitas and pizza and nobody at the table enjoyed the meal. It’s a tough one given the location, there’s no other ‘restaurants’ in the piperdam resort, but I’d suggest to just have pub food from the bar as it’s the same stuff.
Gary Walker . 2018-08-19
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Went tonight for our meal as it was my birthday we asked for a window seat to be told fully booked but no one else turned up at the window seats disappointing. Meal was lovely but when it came to desserts they forgot about us and they were to busy moving tables and clearing everything away then a member of staff left with her jacket on. The waitress then said after along wait do you want a dessert we said it’s too late now. It did spoil our night as it was meant to be a special night for my birthday
claire gosman . 2018-04-11
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Good menu and location and caters for people with food intolerances
Joe McLaughlin . 2018-03-14
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Very helpful staff and a great menu. The view is fantastic
Anne Rintoul . 2017-12-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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14 Opinions
I reviewed here a few years ago, so time to try again. Nice staff and reasonable prices. A chicken chow mien and a lemon chicken. The lemon chicken was nice and very lemony. The chow mien was a bit tasteless and a bit devoid of chicken. I’m in two minds about here, so just a 3 stars.
33 Opinions
I’m regular costumer of your brunch in arbroath mainly. Just wanted to share my story from yesterday and your managing staff behavior. Ordered meal for all family yesterday afternoon through Uber our delivery was fine but there was wrap missing for my son. So called arbroath mc Donald lady manager answers the phone I explained situation and before I managed ask what’s the options she rudely said “is nothing to do with me ask Uber for refund “ and hang up on me. So I get in my car get to mc Donald spoke with other manager she said at least sorry and passed me wrap what was forgotten to put in my bag and was stone cold. I working myself as manager in hospitality event industry and just wondering how do you train your staff? On our side is always “ our costumes our gods “ no matter what they want because we are paid from the money they spending. That manager lady in arbroath wasn’t only rude but her behavior was absolutely disgusting and instead saying at least sorry and try to solve the matter with me she ended phone call without word. That kind of person should work on factory line or somewhere where she not dealing with the customers because people as her damaging your reputation.
12 Opinions
On the two occasions I've had food delivered from here, which was about six months ago and tonight, both times the food did not arrive at the pre-booked time, when called to chase up was told it was already on its way, both times this was a lie and another call an hour later reassured me it was now on its way. Both times I assumed they must have forgotten to do the pre orders and so we would have a late hot meal. Both times the meal was ice cold, not a hint of warmth on it!! Add to that all the missing items that were 'not worth bringing round' it has been the final nail in the coffin. I didn't leave a review the first time because we all have bad nights but it's now clear that they actually just are consistently awful and have the pattern of lying to the customers. A bit of advice for the shop, if the meal will be over an hour late just say that. kids and adults can cope better knowing our food will not be here for ages rather than hovering about waiting on it, getting more and more frustrated...and a bigger bit of advice, if you want customers to return make sure they get all their meals and that they are HOT or even remotely warm! Also should add the food is not good goodluck to anyone waiting for a delivery!
136 Opinions
The rare times they do mess something up with my order it's quickly fixed, and they actually come to the right address the vast majority of the time unlike some places who will just leave with my food when they can't find it. Extremely pricey but that's on Dominos rather than this specific branch and the food is always worth it as it's so good and I've only ever rarely not enjoyed it. I do live close to the place, though, so I could be biased.
62 Opinions
Got a munchie box it was bad really bad had been re cooked more than once , honestly can’t stress how bad it was