TARTAN GUYS MONIFIETH in Angus

Got a munchie box it was bad really bad had been re cooked more than once , honestly can’t stress how bad it was

The rare times they do mess something up with my order it's quickly fixed, and they actually come to the right address the vast majority of the time unlike some places who will just leave with my food when they can't find it. Extremely pricey but that's on Dominos rather than this specific branch and the food is always worth it as it's so good and I've only ever rarely not enjoyed it. I do live close to the place, though, so I could be biased.

I’m regular costumer of your brunch in arbroath mainly. Just wanted to share my story from yesterday and your managing staff behavior. Ordered meal for all family yesterday afternoon through Uber our delivery was fine but there was wrap missing for my son. So called arbroath mc Donald lady manager answers the phone I explained situation and before I managed ask what’s the options she rudely said “is nothing to do with me ask Uber for refund “ and hang up on me. So I get in my car get to mc Donald spoke with other manager she said at least sorry and passed me wrap what was forgotten to put in my bag and was stone cold. I working myself as manager in hospitality event industry and just wondering how do you train your staff? On our side is always “ our costumes our gods “ no matter what they want because we are paid from the money they spending. That manager lady in arbroath wasn’t only rude but her behavior was absolutely disgusting and instead saying at least sorry and try to solve the matter with me she ended phone call without word. That kind of person should work on factory line or somewhere where she not dealing with the customers because people as her damaging your reputation.

On the two occasions I've had food delivered from here, which was about six months ago and tonight, both times the food did not arrive at the pre-booked time, when called to chase up was told it was already on its way, both times this was a lie and another call an hour later reassured me it was now on its way. Both times I assumed they must have forgotten to do the pre orders and so we would have a late hot meal. Both times the meal was ice cold, not a hint of warmth on it!! Add to that all the missing items that were 'not worth bringing round' it has been the final nail in the coffin. I didn't leave a review the first time because we all have bad nights but it's now clear that they actually just are consistently awful and have the pattern of lying to the customers. A bit of advice for the shop, if the meal will be over an hour late just say that. kids and adults can cope better knowing our food will not be here for ages rather than hovering about waiting on it, getting more and more frustrated...and a bigger bit of advice, if you want customers to return make sure they get all their meals and that they are HOT or even remotely warm! Also should add the food is not good goodluck to anyone waiting for a delivery!

I reviewed here a few years ago, so time to try again. Nice staff and reasonable prices. A chicken chow mien and a lemon chicken. The lemon chicken was nice and very lemony. The chow mien was a bit tasteless and a bit devoid of chicken. I’m in two minds about here, so just a 3 stars.