Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 224 in 230 in Forest Heath
Opinions
Sales person/server - Darren obviously doesn’t like his job! When I enquired whether decaf coffee was available, he snapped “only in a bag”!!! I was taken aback & thought he was joking. I replied “I was hoping for a cup”!!! The look he shot me made me realise he was being serious & his colleague had to add that it was similar to a tea bag!! Darren was surly I bordering rude & abrasive to say the least. Wifey & I were quite shocked as we often frequent other branches regularly & have generally found Gregg employees happy & helpful. We think Darren is way overdue a customer service course or pay rise. Shan’t be using this service station again!
Rick . 2023-10-30
MORE AT TripAdvisor
so bad a choice we went elsewhere to the local M and S garage and the attiutude was one of take it or leave it and at stupid prices
julian H . 2023-02-20
MORE AT TripAdvisor
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Stopped for a quick burger, I have to say I am sitting here wondering if I will see it again. Ordered the bacon double cheese burger. The bacon was absolutely cold. I didn’t have time to change it. I would avoid .
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Absolutely disgusting luke warm and dried out greasy food. The ribs must have been a week old they were like leather. The prawn toast was greasy, rock hard and tasteless. Never again!
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Phenomenal service. Ordered a white coffee, got a black coffee. If you can’t even get coffee right, something is desperately wrong. Took it back to the counter granted it by the woman behind the counter, five minutes later without any communication at all a new cup of coffee is given. Seriously, if you can’t get coffee right, I think you’re in the wrong trade. After all, I assume all comes out a Machine, actually if you can’t press the right button on the coffee machine, I really do think you need to reconsider your career path.