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5.0

Based on 1 opinions finded in 1 websites

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Nº 16 in 304 in Wokingham

Score
OpinionsNoteTripAdvisor15.0

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On Wednesday 5th July I had grabbed a salad from Waitrose for a 3pm late lunch, here is a bit about the experience I had before going into Greggs....because it is relevant to my Greggs experience. I went to Costa to grab a take out coffee to wash it down with. I waited in line at Costa. There was one person being served in front of me. While waiting I saw there was someone working at the back & another person behind the counter talking on their mobile phone. I waited & waited. I was their menu flick over several times while waiting. The coffee I wanted was £3.55 for a medium cappucino. I waited a couple of minutes more. Remembered that Cafe Nero was across the road so left intending to see if they were quicker & not busy on the phone. Just as I was about to cross the road I spotted Greggs right next to me. I decided to give it a go instead. Gregg is not somewhere I usually associate with coffee. I walked in, was seen & served immediately. I ordered but didn't pay attention to the price so I asked the guy serving me. £1.90 medium cappuccino with chocolate sprinkles. I mentioned to him that it was a lot more expensive in Costa! I went to grab some sugar & be came to find me. He asked what the price in Costa was. He was very interested & was also keen, hoping I liked Greggs coffee. He made Greggs feel like less of a chain, more of an independent place. He was smiley, interactive, interested. The coffee was fine! Just what I needed, just the right size too. But..My server made all the difference! I will be going back. I hope I get served by him next time. 🙂

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Jill H . 2023-07-07

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