Greggs in South Lakeland

Very friendly staff .Even though I got stuck in the toilets outside and bruised my hip trying to get out Greg's staff were very helpful.Would just like to say thankyou to the staff.The toilets were very clean as well.

My husband and I have just left your shop here and we’re very disappointed. We were told by a young woman (who appeared not interested) that pastries couldn’t be reheated unless we used the microwave. I’m not sure why they can’t be kept warm? If food can’t be served hot surely customers should be told this prior to ordering and paying for it. My husband actually asked if there was warm food snd was told there was so we assumed it would be. Obviously using the microwave caused the pastry to be soggy. The microwave also had a notice beside it saying to use sanitising wipes before and after use but none were provided. It also said to follow instructions for reheating food but none were provided and I actually burned my tongue. We complained and I said I had left my pastry but no apology or refund was offered. We have used Greggs many times and never had any issues but today was unacceptable both in terms of the food quality and customer service. There did not seem to be anyone in a managerial position to speak with and we ended up buying lovely food at M & S instead.

Greggs Good Coffee, Friendly service and Quicky, Good Value the Bap & drink before 11 is very good value