Greggs in Sandwell

The delivery driver was rubbish! He couldn’t even find my house!!

Asked for piping hot food, my entire order came almost stone cold. I guarantee you as well Just Eat will try to rob my money and refuse a refund.

Yes Lovely, Just Sad You Don't Do Jam Doughnut's More Though, Your Cheese And Onion Pasty Didn't Taste Quite Right Though Every Thing Else Tasty Quality Food Sent, Thank You

Staff very friendly first class service

Nice local greggs, great staff! Staff member named callum has really good customer service skill very patient and friendly! He is a credit to the store.

Breakfast long roll rock hard covered to much in brown sauce disgraceful disgusting

Missing a sausage roll from order.

Very late I live round the corner now my food is cold

I have been there many times the food is so nice the staff are so friendly and helpful this the best greggs in the West Midlands thank you so much from Marie 😁

order was missing some items 😕

My daily cappuccino good value and bacon roll

Have forgotten items from my order multiple times and changed orders without notification.

went from 50 past3 to 4 then 4:25

The driver made me go to the car to get my food and he already gave half off my food to do one else

Nom nom nom delicious fresh baguettes received all my order today. Friendly driver Great customer service Ty

Took too long to be ready and missing tons of food

food was still fresh and hot, driver was polite

Good Only Thing £ 20 + Charge For 2 Bake's 4 Sausage Roll's 4 Doughnut's & Drink 2 Pizza Slice's Riddicullus, Absolutely Tasty Though, Yes Indeed Great Food But Quality In Doughnut's Has Dropped Though Not Jam Doughnut's, Good Delivery Person, Thank You

Payed for extra wedges and none came

very friendly man who delivered my food & service was great thank you!

quantity of wedges like one portion as been split in to two so I'm missing a box of wedges

the time for delivery updated several times and all failed

always very friendly and helpful thank you

A marvellous little dine in or take out experience, very quaint and the staff are always very kind, polite and overall always very helpful to make sure you have a great time and zippy service. I highly recommend it if your in that lunch time pinch and need a good mid-day quality snack.

Food was lovely and hot, order was correct with nothing missing. Only downfall was when order was placed was estimated a time of 20mins but then time slot kept changing and ended up being nearly an hour.

My first time ordering off the app but don’t think I would order such a small order as it’s cost me £9 just for 2 items but I’ll know for next time

only problem food was stone cold two weeks in a row

Just what i needed, thankyou Greggs

I ordered a bacon baguette and they sent it on a roll. How hard is it to read and get it right. Better still phone if you have no baguettes. Just blatant idiocy. Food came cold.

Hot and didn’t knock as requested! Perfect service

Food was cold when it arrived. Looking at the tracking info, it appears the courier did a delivery miles away before coming back with mine. The Mayonnaise dipping pot was also missing from the delivery.

Didn't deliver everything then decided not to deliver anymore today apparently,l

I ordered a meal deal which meant l was allowed three items only two came the drink and baguette. Should have added a substitute item.

hot chocolate and sandwich cold

absolutley fuming. says delivered but obviously to wrong house as i’ve had nothing.

Nice an hot great quality very tasty

excellent service from Gregg's itself

Hard to get a pasty that tastes bad from Greggs! Delivery time is always great too!

Food was freezing cold. I don’t know why every time i order the delivery person is on a bike in the freezing cold weather. Food is always cold. Hate using JustEat UberEats is so much better more efficient and food is always warm.

Amazing hot, tasty food and very pleasant delivery driver!

some bakes were cold and 2 doughnuts were missing

The delivery driver was really polite and friendly.

i didnt get my steak bake though

I don't normally give bad reviews. Our food was cold, my husbands bap was in such a bad way that the whole thing was slowly falling out, the hash browns were nice and lukewarm and my vegan rolls were nice and warm, our drinks were cold, hot chocolate and a vanilla latte, we live in Wednesbury and our order came from the Wednesbury cafe. I ordered at 10.55, we got our order just after 11.45, seriously i could have walked in 25 minutes. The delivery driver looked fed up

My delivery driver was very rude and was not letting me speak to explain where I was located.

My food arrived piping hot, pizza was amazing so juicy and delicious, this store should be 5* can’t praise them enough 😊

Food needs to be hotter and not luke warm

Well it’s greggs what’s gonna be bad about that! Really hot fresh sausage roll Hubby really loved his as well definitely worth ordering

FOod great except that i didin't receive my honey roasted ham and egg roll but yeah

Always miss food and drinks off the order ordered twice from here now and both times not received full order

The food was cold and there was no wedges this is the first time from this Greggs and will be the last

Ok. But they leave bins in the path of people on scooters which upsets them and then they go to bother customers. Poor spatial awareness and smaller than other greggs.

Staff always friendly service quick

Delicious food as always and the delivery driver was polite

forgot two items off the list of food

Always good service and great delivery

No food recieved disgusting service

Food was squashed and leaking into the bags

Did not receive order at all, driver has delivered the food to the wrong address completely! 3 times I’ve ordered from Gregg’s and all 3 times something has gone wrong.

Very friendly Delivery driver, Fast service.

Saying delieverd not received my order

Missing items that I payed for

OMG. No milk. How is this possible. Come on Greggs get this sorted. Now I have to drive to another location to get my drink

Sandwich was cold and very dry. Everything else just fresh and great

Food is good, but I ordered a bacon and omelette baguette, I didn't get the omelette

Ordered twice now and i've had my sausage rolls missing both times

Ordered from here via Uber eats this morning they forgot half my order never ordering here again.

Lovely food out there and staff

Brilliant fresh food and delivered promptly cheers

I was not very happy as I received the wrong item I was sent a total different order compared to what should of been sent. Not impressed

absoluyly dosgusting the food was packed appaling so everything was damaged and missing several items i will be contwcting head office appaling service from a loyal customer

Not happy, I've order cold sausages rolls.. you brought me hot sausages rolls

Lovely Food But A Bit Steep On But Aah Inflatiion, Thank You

Keep sending wrong items or missing items

Pizza cold and not fresh! Worst experience with pizza to ever!! Sort it out GREGGS

Delivery driver was very polite, food was great as always.

Everything was perfect thank you 😊

Wrong sauces on both baguettes ! Waste as we don’t like the sauces which were put on.

Food and the delivery man was lovely. Great service.

2nd order from this Greggs and 2nd time I haven't received my full order. I won't be risking a 3rd attempt.

Driver was very polite, food great!

Great service and friendly delivery prrson

Food was great and delivery was fast and early

Missing items and kids very disappointed at not getting donuts

Lovely food delivered by a very friendly and polite delivery person, really pleased and will definitely order again !!!😋👍🏻

baguettes were quite hard and dry

What food turned up cold , kep getting delayed , tea spilt everywhere, missing items absoute dreadful

No wedges or dip put in in meal deal

Very pleasant driver, superb delivery.

I have been coming here almost everyday for my lunch for the past year and a half. Most of the staff are very friendly and have great customer service. Most recently I have come across what I feel is racial biast. By an Asian woman (who has only recently been in this particular greggs) who continues to ignore me and doesn't call for the next customer as she does every other white or Asian customer. She said it was because I was on my phone which in my opinion is a terrible excuse. As many people who are waiting to be served look at their phone while waiting. And staff still call out "who's next please". In this day and age there is no need for this treatment as I have done nothing to her or any other staff member in that shop. I shall take my money elsewhere if this is the case. She is old rude and disrespectful.

Extra sausage ordered and there was 1...also items missing and cold breakfast

Ordered at 7.58 with a delivery time of 20 minutes. This became an estimated delivery of 8:30 to 8:50 as unable to allocate a driver. The message said the food would not be prepared until the driver was allocated. Food arrived 8.45 and was cold, clearly had been prepared when the order was placed and due to the delay in getting a driver had gone cold.

Not all the items were there, also sausage rolls were freezing

(pack of cold sausage rolls sent hot). (Hot baguette sent cold). Asked for refund got a refund for one error not the other????

Wedges cold and underdone sausage roll overcooked

Very respectful and my item was delivered early which is good

Driver very polite and courteous

Excellent service. Delivery was fast and efficient and the driver was very polite and friendly. Food was delicious as always

Completely omitted an item from my order and added an item I can't eat in it instead.

My order was late by 15 minutes this is unacceptable u chose for it to be delivered at 11:25 and was delivered at 11:39 I would like a refund