Greggs in North East Lincolnshire

Greggs is always an experience, today was even more magical, Alysha (blonde hair) although working bank holiday Monday was extremely upbeat, chatty, happy and smiling, she helped me choose which drink to have, her colleague Claire or Clare, couldn't remember spelling (apologies) (not blonde) also made the drink as Alysha helped. Both are a credit to the Greggs in the precinct.

We went here today at around 15:00, the staff were very pleasant and helpful, two ladies were serving behind the counter with one other lady clearing the tables etc. Firstly, whose idea is to collect your tray with your food and and beverages on at the serving hatch which has all the dirty pots etc on a trolly about ten centimetres stacked below the serving hatch? Not only is it very unhygienic, but watch out that you don’t get leftovers all over your clothes with having to lean over the dirty pots. Next, the cafe wasn’t very busy, and I wouldn’t class 15:00 as a ‘peak’ time, the tables and seating area was an absolute mess, crumbs and food all over, not only on the tables and floors, but on the seats too, the bins overflowing with rubbish, what really did wind us up was the amount of waste from using paper cups with plastic lids?? All these are just dumped in the one bin??? I don’t believe for one moment that someone goes through all this rubbish separating the plastic lids from the paper cups? What about recycling? It was an absolute mess in there, more like a cheap truckers cafe than a high street cafe which usually has a good name. I want to make it quite clear that this didn’t appear to be down to the staff, no one that works there was stood around chatting, like I mentioned earlier, one lady was working on her own to try clear the mess, and two were busy at the counter serving, perhaps invest in more staff? Unfortunately we won’t be going again due to the lack of hygiene and the risk of getting food on our clothes, not a pleasant experience, well done to the staff for putting up with doing the job that at least 5 people should be doing