Greenstone in Breckland

Great staff good wine and nice menu

Sadly two of us had the most disappointing meals I think I have had in my lifetime. Carvery meat was okay but the vegetables were cold and under cooked, the roast potatoes were hardly roasted at all, and were very hard. The best bit of the meal was the freshly cooked Yorkshire puddings, otherwise it was a very disappointing occasion.

Satisfied with the service, pleasant surroundings overall happy with the experience

Honestly one of the best places to eat in the area! The carvery was outstanding, fresh veggies, great roast potatoes. Gravy was delicious, me and the wife will be back again. Thank you 👍

Been waiting here for an hour for our food. Got told half an hour. After 45 minutes went up to the bar and they said 10 minutes. We are still here waiting absolutely useless. Not even packed!!!

Carvery looked old so didn’t have it. So disappointed. Lack of staff and waited forever to pay. Staff stood around doing nothing and having personal chats stood around.

I ordered a Chicken Burger which was nice. The experience was made by the service, our server Welly, was bright, attentive and very friendly, even convinced me to have one of the Puds 😋.

Good service and atmosphere -served by Sam

Great food and service -served by Sam

Just had a lovely meal with my partner the lovely young lady called Welly was our server and she was so friendly and helpful i hope greenstones give recognition to this young lady. The food was lovely and hot. Great selection of drinks too.

My server was Welly she was very helpful and pleasant

We visited last night after going out for the day. We were greeted with a smile by all staff and we sat down at our clean table. We ordered our food at the bar and got our drinks which were lovely. Our food was brought out by the lovely Helen who was amazingly helpful and bubbly. Nothing we asked her was a bother and she helped us throughout our dining experience. We will definitely be returning.

Food took a hour to appear , not particularly inspiring, no cutlery brought with food, Salad on a hot plate.. not worth the wait .

Carvery was lovely. The carvery chef Jordan was very friendly and helpful

Nice food, Emily was very helpful

I was feeling lazy at the weekend & didn`t fancy cooking at the weekend so I figured heading along to Greenstone wasn`t a bad idea. The Sunday carvery lunch was delicious & at a very good price considering the size of the portions. I can already say that I can`t wait for my next visit!

Had a lovely meal with my partner,lovely food ,great atmosphere and great customer serviceby Jordan and Emily Carvery is amazing ,staff are polite and helpful ,will definitely revisit!

Excellent service and incredibly friendly staff!

Carvery chef damo was amazing when serving my child, James came over and checked if everything was okay and offered us dessert which we chose the choc explosion, he even sold us some ice cream with it, will deffo recommend!

Really nice atmosphere -Sam served us

Served by Sam - great atmosphere and attentive service

The carvery is yummy and the staff are so friendly and accommodating

very good, great service and food -card given by sam

Very busy but staff coped. Nice carvery although small bit of gristle on slice of beef inedible. Vegetables etc were very nice

great food and nice family atmosphere card given by sam

Customer service was non-existent. No carvery available at 6.30pm on a Sunday. No mixed grill available. Gluten free cheeseburger looked like a McDonalds hamburger with about the same amount of fries. No mayonnaise available. This is not the first time we’ve had issues, but gave them a second chance incase it was a one off the time before, clearly this is a regular issue, so won’t be going back anymore.

Very nice place. Plenty of parking. Good choice of food and a carvery. The prices are decent and staff pleasant

As always great staff, fab food and value for money, if I could give more than 5 stars I would

Haven't been for a while had lunch today with some of my family it was delicious a choice of Beef, Turkey and Gammon all cooked just right a good selection of vegetables and the Yorkshire pudding were massive couldn't fault Anything 👌😋 it was SO good I forgot to take a photo of my plate to share with you on my review 🙄🤣 will just HAVE to go back 🙂 😋 Maybe I'll remember🤔 12/03/24 Another lovely Carvery today and yes I forgot to take a photo again 😅 It was my 63ed birthday yesterday and will be my Father's 90th tomorrow Must remember that photo Next Time 🤔🤣 Back again 10th April the mega mixed grill is great if you've got a good appetite 😋 22/06/22 Back again Had a standard mixed grill today 😋 As usual every was cooked very well when it came to the table I got stuck right in and forgot about taking a photo 🙄 and thanks we we're well looked after by all the Staff 🤗

It's cheap and chearfull quality is OK

Always a lovely visit great food.

Really really friendly staff food was lovely desserts where delicious will definitely be returning

Went after a long and tiring day. Food was great. service was excellent- James went above and beyond to ensure our experience was extremely positive

Fantastically run pub/restaurant, brilliant attentive staff, great manager and team spotlessly clean, fantastic variety of food and drinks. Our go to every weekend. Diabetic friendly deserts would be a winner for our family.

It is important to praise when you see, hear and have a great experience. This was down to one person. I would like to give my thanks to James, who not only served me at the bar, he seemed to do everything else. He served me, he then jumped on the carvery, he went to get some gravy when there was none and then came to my table to ask if everything was ok. Then as I was leaving, he was again there with politeness and a smile. So thank you to James as you are what will make me return. Whoever is running this place make sure he gets the credit he deserves as it is easy to criticise.

Good food, service was amazing by Bryony!

Food was great and such an amazing atmosphere, came here with my family and has such a pleasant time. Was served by a very helpful girl called mia!

Food was brilliant,waitress shannon was excellent to,amazing service

Staff are very nice especially shan👍

Lovely place, lovely food and the waitress bryony was very helpful and very kind

Absolutely love the waitress called Bryony she was such a friendly front of house member!

Very good Sunday carvery at reasonable cost.

Very helpful manager, very knowledgeable about gluten free options. Professional and courteous.

Food good, but the table surface was sticky, as was the floor around the bar.

A good range of options made even more attractive by the regular 30% off mains offers. Beer is relatively expensive.

Absolutely Brilliant service will be back

Had carvery, beef was tuff and the roast potatoes could of done with a bit more cooking.

First time here, was welcomed into the establishment by friendly team. Food really good and great prices. Very fast service and food was all fresh and very hot!! Will be coming back again!

One of the best prawn salads I've ever had. And my friends jacket potato was just as good

Great news menu! One of my party had the kebab and it looked amazing and great prices considering how expensive it can be dining out now. I also considering following as they do annual discounts and monthly entertainment which are a great way to spend an evening with the girls!

Staff were lovely and friendly! Food was done quickly and to a high standard. Would return again!

Always slow service at the bar. Carvery is much better meat than Toby, slightly fewer sides. Very limited cider choices.

I have been here twice This team at the Greenstone are amazing, the service is fabulous and the food is equally great can’t fault these guys so helpful, happy and willing to answer any questions. You have made my experience at the Greenstone brilliant. And I will be coming back and passing the word to friends and family. Thank you to all at the Greenstone

I had a lovely meal the service was absolutely fantastic, I was served by a young lady called Emily who got our food and drinks out rather quickly

Would definitely return! Such youthful front of house team. Accommodated to disabilities Bryony the manager on shift was superb with further accommodations.

Are here twice in a week while on holiday nearby. Couldn’t fault the food and we were served promptly

Obviously no chef on as only microwave meals available Decor disgusting - split seats As per your reply on Tripadvisor I can’t reply there But You stated that you had fully investigated with your team In light of the attached photo of the split seats - don’t think that is acceptable- do you? Also attached image of when I tried to order fish and chips - no stock available The same thing applied for: Rump steak Sirloin steak Mixed grill And as - having been directed to the table and found out that the app was how to order…. And for 20 minutes to have wrestled trying to order with no presence from any staff (A couple of them were seated on the next table and their colleagues wandered over and said hello - ignored the paying guests who pay their wages but….) And you are quite right I don’t want to discuss it with you I filed a formal complaint with Marston’s - not even acknowledged to date….. I think that I want to hear from head office I do confirm that you did try to call me - but it was not convenient for me to talk to you do… well done for trying But a very very poor service I await head office

Beer was over priced. Medium rare steak was well done, sausages were burnt, chicken dry. Won't rush back.

Food is great! My server Mia was so amazing and lovely

Really good food, enjoyed it very much. Plenty of room, good service

Really friendly staff, great menu, food really nice. Although the app is a little confusing

The staff were very happy and helpful The many times that we have been here in the dereham pub, The manageress is a beautiful and helpful lady and the young ladies they all greeted us with open arm's and lovely ☺ smiles. The chef was very obliging and friendly and helpful. Overall the atmosphere was very warm and inviting, everyone in there seemed to be having a laugh 😂 and when we left we were thanked and told to have a lovely afternoon and evening. So to Finnish I would like to thank all the staff for a lovely meal and for there professional support

Use regulary Lovely food fantastic staff very welcoming

We were taking friends out to celebrate an 81st birthday. Need is to be quiet because he has leukaemia and can't take a lot of noise and I have Asperger's so I also hate noise, crowds, hustle and bustle and bright lights. Hence, we only book during term time to lessen the possibility of screaming kids. Pot luck when I booked the table on my phone so we were DELIGHTED to see that we had been allocated table 5. Nicely in the corner so away from the main body of the venue. Got lucky, in that we had no near "neighbours" lunching close to us. Food was good. We each had something different with the birthday boy (with the leukaemia) managing to clear his plate! First meal he has finished in weeks, so his wife was over the moon! She has joked, s** trying to cook for him at home and it's wasted, just bring him here, lol. I hadn't been to the Greenstone for over a year when it was heaving that time, so it was good to return when it was not so hectic. Going out with Autism is always tricky, but this time I was fine and would come again to eat at lunchtime. My scampi and chips was lovely with perfect golden brown chips. My partner had the Ultimate Southern Fried Chicken Burger which was very tasty and big enough to satisfy him (he's 6 ft 4 and a half, so a big lad!). The birthday boy had the carvery roast and his wife had the Kebab with the flatbread and doner meat. All good. Will definitely be back.

We were there yesterday for my husband birthday. We ordered on line No mixed grill No rump steak No steak and ale pie Starters came out then waited and waited No fish and chips so we waited kept asking kept saying its coming then finally arrived. We went up for our carvery which was our 3rd choice. Waited ages for gravy. Staff didn't have a clue. Headless chicken's comes to mind. Very disappointed

Went in for some drinks with a friend Saturday evening. 2 ladies serving at the bar, the blonde lady was lovely and friendly. The service from the other lady was appalling. Miserable, not polite and basically threw drinks at us. Saw that Sambuca was on the online menu so asked for 2 shots, she replied in a very rude tone 'I don't have Sambuca'. I asked what shots that they do have and I got told, again in a really rude tone, that I need to go and have a look for myself round the corner. I stayed where I was to make a point that I shouldn't be told to go anywhere. The friendly bar lady then told me what was available WHILE serving someone else. When you work front of house there is no excuse for rudeness and terrible customer service. Didn't get so much as a smile out of her despite trying to be polite myself. Was planning on going for food there next week but won't be bothering now. To anyone reading, I would avoid this place like the plague. The other terrible reviews say it all.

We booked our table via the app. When we arrived we were told that there was no carvery, no Gammon or mixed grill. I'm sorry but this establishment is supposed to be open 7 days a week. Its bad management to run out of popular meals .

Excellent customer service, very friendly.

We had the carvery which was very nice. The portion size of the meats could be a bit better but overall it was of good standard. Good service.

Just had a Sunday Carvery. Very nice. Plenty of choice in meats and veg. Very friendly and helpful staff, and lots of them too.👍

Most delicious food I've ever had, service is amazing and lovely people

Great place to eat. We took our dog and she was also fed by the staff 🐶 Great music as well 🎵 Highly recommended.

Friendly helpful staff Comfortable venue Great tasting food and drink

Had a superb Roast beef dinner there today 10 out of ten

WHAT CAN I SAY EXCEPTIONAL SERVICE DANNI AND THE TEAM NEVER LET ME DOWN JAMES FOUND US A SEAT STRAIGHT AWAY WILL DEFFINATLY RETURN AGAIN TOP MARKS GUYS X

Absolutely appalling. After being told were our table was and that it would be wiped clean ( of which never happened ) Ordered our meals at the bar, 2 out of the 5 had starters as their main meal of which I clearly stated when ordering, these are to be served with the rest of the food as they are having this as their main meal. Ordered drinks, 1 out of the 3 Pepsi max was end of the bag so tasted awfull which was rectified. The starters Ordered ( as main meals ) arrived so I then went and got my carvery assuming the rest of the meals were on their way arriving back at the table the 2 'starters ' that arrived were not as ordered ( asked for no chive sprinkling , chives were present on both meals, the soup was taken back as my mother cannot Eat chives, 2 minutes later it arrived back, clearly with the chives being scraped / strained off as soup was not hot and bits of chive were still present ( she did not eat this but we were refunded the 3.99 )and the rest of the meals had not arrived. ... 5 .minutes later, still no further meals had arrived. Spoke to lady at the bar who checked and returned stating the meals would be with us in 2-3 minutes.... 10 minutes later they arrived. Myself, my mother ( who could not eat the soup ) and my daughter had finished our meals by the time my father & sons meals arrived. We came out for a family meal, not expecting to all be eating at different times!!! A member of staff came over and asked if she could get my mother something different to which we had all had enough of the terrible service and just wanted to leave. Upon mentioning about the soup again we were told that's how it comes, it's tomato & basil, it's how it's made!! Basil isn't even mentioned on the menu so how she came up with that excuse is beyond me. So we shall not be returning, 3.99 refunded for the soup is patronising, we were all disgusted by the service we received.!!!

A smile and a polite greeting always goes a long way, and the steak was like a old rubber sole. Spoilt the birthday vibe........

Relaxing mid week carvery. Friendly staff.

I went for some lunch with my mum and we order some bbq chicken wings to share as a starter and we had to wait 30 mins for them to come out and then we went to go and get our carvery my carvery was cold and my mums carvery was warm but not hot and then we spoke to the manager and we got some free deserts we asked for a brownie each to bring home and instead of giving us the brownie they have given us chocolate fudge cake

Very pleasant place to come for a Sunday carvery. Music not too loud and staff very friendly.

Good atmosphere, food tasty and plenty of it staff are friendly and helpful

Great Place, Tasty Food, Friendly and Helpful staff. Will visit again definitely

Service was ok, but at carvery all veg uncovered and as restaurant was not busy felt should’ve been covered so consequently the veg was dry. Then as Yorkshire had run out chef got Yorkshire for a tub that was sat on the floor ! I wasn’t impressed.

I had a lovely date with my little daughter, the food was fantastic and the dessert was absolutely lovely. The atmosphere was wonderful and the staff were very friendly and so helpful. Can't wait for our next visit 21/03/2024 Had another amazing night out with the family and dinner was delish as always. The atmosphere was pleasant and the staff as lovely as ever. We had the lasagne which is a must have and the cheese burger which was a little more on the crispy side than normal and the carvery which was also lovely.

Very pleasant thankyou. Had carvery which wasn't that hot at 12.30! Meat very very tender...... Is it reformed? Staff delightful as always.

Food .... ok so it's served by plate size which you pay for 5 for small 7.5 med 11.95 large , chef states meat has be be gone before he bring out fresh cut , insist on fresh cut if meat looks inedible dinner for 4 and 4 drinks 62 pounds ps . Mind the extras, everything is chargeable

Bar staff and waiting staff very flexible friendly and polite. Meal came in good time which was lovely. Generally a very pleasant atmosphere. Will definitely visit again!

Food good but place could do with a refurb

I visit The Greenstone every week and it is a great experience every time. The staff are so friendly and welcoming and always have my table ready for me. Great food and service. Well done all… 5 stars!!

Delicious food, didn’t touch the sides! We thoroughly enjoyed our dinner. Excellent service too Thank you

We nearly always have a meal at Greenstones as both my husband and I enjoy the food and the staff are fantastic. Thank you.

Cold horrible food no staff to complain to.

We had a very unpleasant experience from the staff with their attitude. Not at all accomadating.

Normally visit every 2 weeks with my family and mother. Can’t fault the service and the food is good quality.

We have visited this pub quite a few times since our move to Norfolk last year. The staff are always very welcoming and go above and beyond to ensure our experience is a good one. All our visits have been unplanned, so we have not reserved a table, but the staff have always managed to accommodate us. The meals are always hot (if relevant) and well presented and likewise with dessert. The staff will check throughout our meal if everything is to our liking. On leaving we are bid farewell in a sincere and friendly manner and we are already looking forward to our next visit. Thank you Greenstone you all do a first class job!

Wonderful food, service and atmosphere. Staff are very friendly. Will definitely come here again.

Eggs was hard gammon was tough forgot my onion rings chips where over cooked Beer was flat

Good food, pleasant staff. However, disappointed that of the items we ordered 3 were out of stock. Also, meat pies supplied dry, and when I asked for gravy I was told it was policy not to bring it to the table in a gravy boat but we were sent to get it from the carvery!

Went for the vegetable curry Curry club. By the advertising picture we thought we were going to get nan bread ,mango chutney and poppadoms with it. But when arrived it was just sauce and rice. Felt like it was lacking. A poor quality meal that was supposed to be a Twelve pound meal. Not leaving with a good experience.

Great staff, great food at a good price!