Greenstone in Breckland

I had a carvery, it was awful. The beef was overcooked And the choice of vegetables was very poor. There were sprouts which were okay roast potatoes which were chewy, parsnip with onions, carrots and cauliflower which looked like it had a cheesy crumb but was undercooked and possibly finished with a blowtorch. The best part of the meal was the gravy. The other people I was with had no complaints about their food - 1 burger and 1 scampi. I won’t be recommending the carvery to anyone.

Needed more bar staff ,1 lady on her own did brilliantly but to much waiting time

Service great right from start to finish, being greeted when you walk in, ordering meals and drinks, waiting staff and a lovely roast to die for…

Booked a couple of weeks ago. Turned up and was informed by a customer that they were not serving carvery. We were not told this when we were seated. We were then informed by another customer after ordering that there was a 45 minute wait on food. The restaurant wasn't overly busy so why staff couldn't inform guests when seating them of these things is beyond me.

Usually love it here, but our recent visit was terrible. My food was missing a salsa pot (veggie burger), wife steak was missing mushrooms (steak) and little boys food was missing a piece of garlic bread (extra usually 2 pieces and only sent out 1). Wouldn’t accept blue light card today as we didn’t have the app and also the carvery was not on today, we booked and drove in and I feel this should be flagged on booking. I’m guttered as I usually love this place.

Mark was very helpful. Could do with some music in the restaurant for a bit more atmosphere. Looks lovely and christmassy

Very friendly staff, good food and nice atmosphere. Overall very good experience every time!

Very clean restaurant. The staff were extremely helpful and polite. Would highly recommend

Such a nice place too go for a meal and a drink with family or friends. The food is great and the staff are really friendly.

Good choice of food, staff very friendly , nice atmosphere in the pub

Very enjoyable meal in a pleasant atmosphere. Friendly staff.

My wife and I eat regularly at Greenstones as the food, service and atmosphere are always excellent. Thank you Greenstones.

All food was very nice and cooked to our liking, we will definitely be back again

Was a lovely and friendly welcome at the door by a lovely lady called Bryony! She quickly found us a table and explained what we had to do and we have a lovely meal which was cooked to perfection, definitely recommend the carvery it was lovely and hot!

Great team and well looked after, thank you for your warm hospitality and quick service. Special call out to Mark behind the bar and the lady whom lost her voice but still amazing customer service. 👏

Mark was very helpful , will come again

Bryony very helpful with meal excellent communication

We had a table of 6 and the service was very quick and the food way great, we was served by Bryony who was helpful, we would highly recommend and will be back.

Staff were very helpful and friendly although very busy Food was hot and plates were also hot

Food was good staff were great very enjoyable evening

Food was fantastic, all the staff members were attentive especially James and Cat, will deffo be coming again for more grub 😊

Came in for lunch time carvery and was very tasty. Carvery chef Jordan very happy and friendly. Definitely will be coming back

Was poor service , the carvery didn’t have a full option no mash potatoes when asked was told they only had one cooker to use so couldn’t do mash. The Yorkshire puddings were like paper no taste not particular edible, Not much veg on offer either. The chips on every meal was hard that I cracked a tooth, all chrildren didn’t eat the chips as they couldn’t. The portion sizes for the amount it costs were disgusting. Ordered double fries on one and that was what I would call a normal size portion. Staff wasn’t exactly helpful, hardly any kids menus had to find one myself, same as high chairs had to find and carry to the table and I have health conditions. All cutlery was just plonked on the table for myself to sort and hand out. Daughter wanted jacket potatoes but isn’t served after 3pm but is not stated on the menu so. Was not impressed with the visit wouldn’t book again went to Aldi for the desert as was that disappointed with the whole meal and service. Not worth almost a £100 it cost. I would recommend mc Donald’s to a family than greenstones.

Cold and unwelcoming. Nothing like as advertised on the website! Not the usual staff on today, which seems to have made a difference. Oven broken, no Sunday carvery. Thankfully other food ordered was nice. Can't express just how cold it was in here today, asked staff regarding heating which was just blowing out cold air! They moved our table to another in a suggested warmer spot, was actually colder and we ate our food wearing outdoor coats.

Lovely warm friendly welcome, food fantastuc , mixed grill great and also the cheese burger and chips thank you x

6 of us had a meal on Thursday 4 of us had a carvery sorry to say it was not very nice, the plates were cold and the meal was also cold will have to think very hard before we will go again

Lovely to arrive and see nearly every table was taken. Immediate smiles from the staff, we had booked and gave the lady ( sorry can’t remember her name) our name and immediately shown our table. Menu has something for everyone, we didn’t choose the carvery for a change… our friends had the fish and chips which arrived before us and they looked so gorgeous we though we had made a mistake in our order , our came our order which was stale and ale pie and it was absolutely gorgeous… totally satisfied and have nothing to complain about at all and considering how busy they all were, it’s full credit to all staff

We’ve eaten at the Greenstone many times and find Danielle and her team very friendly and welcoming. The food is fantastic and is served with a smile. I particularly love the giant slices of cake and highly recommend them!!

Great food and super quiz night

No carvery no mention of this on there Facebook or website or when we booked Meal we did have wasn't nice And no mention of a seeded bun on the cowboy burger Wouldn't of ordered if I knew

Starter was overcooked. Complained. Got a replacement which arrived just as burned along with main courses. We ordered sweet potato fries with our main that were also overcooked. We complained again and got replacement fries which were OK but given with a poor excuse that it was busy and the cook could not cope. The restaurant was half full and not what I would call busy. The best thing about the meal was the Pinot of which I had 3. I had to salvage something from the night

Had been to Greenstones several times as nice atmosphere for children and decent menu, unfortunately thus visit did not meet our expectations and has put me off going back

Delish Monday treat, our carvery was lovely, thank you Danni, you’re doing a great job.

The food was very nice, the workers were absolutely lovely! Especially a young lady called Mia, she was very enthusiastic and very sweet and provided the best customer care, I will definitely be coming back:)

Came in for lunch Danni was very helpful had a lovely meal and a remembrance glass

Food was amazing roasties were cooked to perfection, meat tender and lovely selection of vegetables.

Booked a table here to celebrate a family birthday only to arrive a 4.45pm to no carvery and a very restricted menu! (Carvery was to blame) we ordered, had our starters. Starters were ok, We then had to move tables, no issue. The wait then begins, we’re clock watching and no one’s food is coming out (after numerous questions asking where food was). The table next to us asked for a refund to go get Chinese, GREAT IDEA! But then We were told our food was being plated up, only the kids food arrived, we had to ask where the rest of the meals were while watching other tables food come out then finally eat at 7pm.. 2 hours later! When food arrived most plates had food items missing or food overcooked etc. We asked where the missing items were and were told they had ran out, Not good. Alot of people having the same issues in there which made the atmosphere not to standard.. people who had bookings were turning up, to be told the kitchen was shut…..shambles! We expressed our disappointment to the waitress, we were told we could have a free dessert or a free drink! (Money off our bill would have been nice) We had two people who are type 2 diabetic with us alongside that we had two young children who were tired and hungry, who knows how long the desserts would take. The staff (what staff there was) were lovely, they gave us a bottle of wine and kept apologising, however this birthday meal had been ruined!! This is very poor management!!!! If I was you, go to McDonald’s across the road!!!!

We booked our table at 6:30 for 4 people so we could meet up with friends we hadn't seen for a long time. We arrived at Greenstones 8 minutes before our booking only to receive a telephone call canceling our booking. 8 MINUTES!! We couldn't find anywhere else to get a meal at such short notice so we had to go home. VERY DISAPPOINTED!!!

Amazing food, the steak and ale pie is 10/10 and the staff are lovely

Was in yesterday for some drinks, although the pub was busy, seemed to be a few issues with food. You could see the staff was trying their best please the customers. just want to say that the staff are amazing and absolutely wonderful.

Very friendly staff food quick and hot

After having a terrible experience from a pub in Dereham, we decided to pop in here for some food, service was good, food was okay but very small portions, not as good as a previous visit some four years ago...

The experience was lovely. The food arrived on time and was hot. The only complaint I would have is the burger bun and burger itself were slightly burnt.

Had a lovely meal ,as always really like the roasts.

Food is ok not much to shout about

Great staff good wine and nice menu

We ordered 3 x carvery meals and 1 x steak & ale pie. We all enjoyed our meals which were very tasty and hot. The staff were very polite and welcoming. We chose our time slot just right (4:30pm) as it started to get busy as we were leaving (5:45pm).

Was greeted and service very quickly by Bryony! She then lead us to our table and then recommended that I have the mixed grill! This is was I choose and it was cooked to perfection

Staff were lovely and friendly! Food was done quickly and to a high standard. Would return again!

Served by Joey the carvery chef was fantastic definitely coming back super family friendly

A great place for a family gathering and meal

Great pub stop on way to Norwich from Leeds Good service as always Griffin supporters club Leeds

We found the staff very welcoming, the carvery chef was very obliging & helpful.the restaurant is a relaxing place. The meal was tasty & moreish . we purchased carrot cake to take away. a very pleasant lunch.

I had a lovely meal (Mac and cheese with pulled pork) for my Birthday lunch all served by briony, who was very kind and with perfection the food was delicious thankyou.

Just walked out. No mixed grill. Choice of 1 fish and chips. No gammon. Who does the ordering. Badly managed. We had to que for the disappointment. Therefore left and ate at Istanbuls

AVOID currently have a oven down but are trying to contuine as normal, not doing a carvery but still charging carvery price for a very poor Sunday lunch and the portion sizes are tiny, had to ask for more veg for the children's meals. Still paying over £50 for a very unacceptable meal. Staff trying there hardest even though out of there control.

Carvery very good and staff very helpful good price too,unfortunately visited 06th 10th 24,no carvery available roast available was ok but nothing special I'll leave it a while before we go again.

Good service pleasent staff, lots of good events coming up to and they cater for small children and aldults get down and enjoy the fun

Marston brand pub, clean, ok food, friendly staff.

I go here regularly as I always feel welcome, they have good quality food and an overall nice vibe. Would definitely recommend.

Great atmosphere for families! Staff very helpful and cheerful. Food is a good price and plentiful. Outside garden and play area is great for keeping the kids happy 😄 Pub has been decorated beautifully for the Halloween season

We came here on our way to a football match with lufc griffin branch,the staff were all very friendly and extremely efficient they served us all very quickly and couldn't have been nicer,enjoyed the pleasant banter with them.A lot of the people off our coach had carverys and they all commented on how nice they were.I would definitely recommend going here if your in the area.

Food was lovely, my only query is why you are only allowed 90 minutes to potentially eat three courses and like I was meeting up with friends, you feel rushed. After 90 minutes we were asked to vacate the table even though there were many tables empty. I understand this is to maximise profit however it does not give good customer service as we would have spent more money there, instead we went to macdonalds in the area (which I am not a fan of) to get a hot drink just so we could relax and have a catch up.

Food was surprisingly good from the menu. Carvery looked a little off. But the staff were really friendly and overall had a nice time!

Party of 9, ordered steak medium, it was like rubber, think the worst steak I have eaten, will never return, 2 others had the steak and said the same, shame

A pleasant place to dine 🍽, ordered of the menu but carvery is available..only 2 beers on pump more lagers, but house white was very nice but pricey the food was very nice and served nice and hot for all four of us, staff were pleasant and helpful making for a lovely time.

Not great food but will go back again

Food was amazing as always But felt staff was under pressure

Haven't been for a while had lunch today with some of my family it was delicious a choice of Beef, Turkey and Gammon all cooked just right a good selection of vegetables and the Yorkshire pudding were massive couldn't fault Anything 👌😋 it was SO good I forgot to take a photo of my plate to share with you on my review 🙄🤣 will just HAVE to go back 🙂 😋 Maybe I'll remember🤔 12/03/24 Another lovely Carvery today and yes I forgot to take a photo again 😅 It was my 63ed birthday yesterday and will be my Father's 90th tomorrow Must remember that photo Next Time 🤔🤣 Back again 10th April the mega mixed grill is great if you've got a good appetite 😋 22/06/22 Back again Had a standard mixed grill today 😋 As usual every was cooked very well when it came to the table I got stuck right in and forgot about taking a photo 🙄 and thanks we we're well looked after by all the Staff 🤗

Seated quickly immediately on arrival. Ordered at the bar. Had cauliflower starter shared between two, and the medium carvery dinners. Beef was very tender, turkey nice and moist, and the gammon perfect. Seasonal vegetables very good, disappointed with roast potatoes I thought they were new potatoes to start with! Toilets and disabled facilities all good. Highly recommended very pleasant to eat at a reasonable price. We will certainly be returning again. 😁 UPDATE Visited again. Self seating in action for lunchtime. Quickly served by Megan at the bar for order. Garlic bread and large portion of Butterfly Cauliflower Wings for my guest and Cheesy Garlic Bread and large portion of Breaded Brie with onion chutney accompanied by two pots of tea. Highly recommended. Thank you Louise and Meghan for making a memorable lunchtime visit 👍😀 Another memorable visit in the evening. Water supplied for medication on arrival. We ordered the Cheese and leek pie with chips and peas and the cod with chips,mushy peas and bread and butter both meals were superb thank you chef. Helen,Megan and Sam were the staff on duty thank you very much for another successful visit.

Great service lovely kitchen staff - Steve

Really good fast food great service

Great place to take the family, good choice of food, and a carvery everyday if that's what you like.

Amazing service, always a friendly smile, cat is always so welcoming, brilliant to have somewhere close by that will welcome the dog.

Awful carvery, Turkey breast fine, potatoes hard and chewy. Veg choice was peas, carrots and overcooked runny cauliflower. Gravy, tasteless bland. Worst Yorkshire pudding ever,cannot call crisp huge sheet of brittle paper "pudding". Staff were as usual friendly. This my third awful overpriced meal here, 2nd carvery. Lesson learnt.

Good food and service Also not expensive

Felt very welcome staff all polite and smart carvery well stocked and hot

Very friendly pub serving good food.

Brilliant food and service to match thanks to Bryony and fantastic food and aftercare service by Stephen,,brilliant experience

Treating my elderly parents to lunch, great food, great staff overall a fantastic place to enjoy family time. Carvery was so hot and tasty definitely return

Food was shocking we had to send our burger back for a refund! Carvery was mediocre and some items cold

Very good,staff, food and service all very good would definitely return

Very disappointed beef on the carvery was so tuff it could not be eaten

Didn't have what I want, needed too order something else....as you said there was no eggs As the suspicion was cauliflower cheese instead of eggs for the mega mix grill... Every where...

Had a really lovely carvery here tonight, good selection of veg to go along with the well cooked meat, staff all very efficient and polite excellent value, will definitely go again

Visiting can be hit and miss and the last visit was a miss. Starters fine but such a looooong wait for mains. Told they will let us know to get Carvery so we could all eat together but they forgot. Carvery was over cooked and dry. The place was packed, not enough staff but as all people had booked there is no excuse. Even with the 30% off mains offer we are not sure we will return.

The one star is for the wrong address! So we booked a day before, we received a confirmation email. On the email, there was a totally different address. We clicked on that address it took us to an industrial Estates in Thetford. We only had ten minutes left for our booking so we had to go else where. Please be careful and don’t do the same mistake. I will advise for Greenstone to review there address that is given by email.

Food was absolutely amazing and delicious got a lovely welcome from the staff Will definitely be going back again 5 stars 10/10 service

Very small portion of turkey!! End of the Turkey so three tiny slices two inches wide!! Vegetables were running low and not very warm at all

Sadly two of us had the most disappointing meals I think I have had in my lifetime. Carvery meat was okay but the vegetables were cold and under cooked, the roast potatoes were hardly roasted at all, and were very hard. The best bit of the meal was the freshly cooked Yorkshire puddings, otherwise it was a very disappointing occasion.

Satisfied with the service, pleasant surroundings overall happy with the experience

Been waiting here for an hour for our food. Got told half an hour. After 45 minutes went up to the bar and they said 10 minutes. We are still here waiting absolutely useless. Not even packed!!!

Honestly one of the best places to eat in the area! The carvery was outstanding, fresh veggies, great roast potatoes. Gravy was delicious, me and the wife will be back again. Thank you 👍

Carvery looked old so didn’t have it. So disappointed. Lack of staff and waited forever to pay. Staff stood around doing nothing and having personal chats stood around.

Great food and service -served by Sam

I ordered a Chicken Burger which was nice. The experience was made by the service, our server Welly, was bright, attentive and very friendly, even convinced me to have one of the Puds 😋.

Just had a lovely meal with my partner the lovely young lady called Welly was our server and she was so friendly and helpful i hope greenstones give recognition to this young lady. The food was lovely and hot. Great selection of drinks too.

Good service and atmosphere -served by Sam

My server was Welly she was very helpful and pleasant

Excellent service and incredibly friendly staff!