G&p Coffee House in East Northamptonshire

We have been to this cafe a good number of times and i couldn’t recommend enough for the majority or the times we have been. However, we went this morning and the lady who was serving us (we have never seen her before) was very rude. My partner ordered a coffee and she brought over the wrong coffee, he politely asked if this could be fixed and she told him he was wrong and didn’t know about coffee (he is a fully trained barista) and then just rudely said ‘so what do u want instead then?’ all the other staff members we have met are very polite and friendly except the one we were greeted by today.

Although the service in the cafe was slow and the staff forgot to bring me my order, the food was actually very tasty. However, the visit to the toilet was horrendous - the toilet seat in the unisex, accessible toilet had been left up to, to expose the most disgusting orange/brown urine staining (see photo's). I reported this to the store manager, who couldn't have been less interested - despite me showing her the toilet seat, she offered no apology, smiled and stated that it had already been reported and she was already aware of it. I believe she said that it was being addressed next week, so if anyone needs the toilet, you may be better to cross your legs until you can find somewhere more sanitary to use! Very annoyingly, the manager saw fit to speak to somebody on her headset whilst I was talking to her - really disrespectful and patronising. Really not the standard that I expected from Waitrose!

Visited here on a night in Thrapston. First class in customer service and food. Never had a better meal. We were welcomed and it was packed, no wonder, glad we booked. There were a few waiting on tables and they were efficient and entertaining.

Enjoyed. Food good. Good variety.Service efficient. Good price. Worth visiting. Convenient. Parking if you are lucky.

I don't go into coffee shops alone. Had 40mins to while away.Saturday early afternoon Good coffee and tea cake. Lovely attentive lady serving.Shame they where out of cheese scones. Nice safe cafe for timid singles.