Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 189 in 269 in East Northamptonshire
Opinions
Let’s start with the positive. The cakes are incredible!! All homemade and taste delicious. Now for the down side - the takeaway coffee cups need to be reviewed as the bottom fell out of ours as they got soggy very quickly. It was disappointing as the coffee that was 1/4 cup that was consumed was lovely but the pavement had the rest. Such a shame!!
Hayley . 2023-02-04
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5 Opinions
We have been to this cafe a good number of times and i couldn’t recommend enough for the majority or the times we have been. However, we went this morning and the lady who was serving us (we have never seen her before) was very rude. My partner ordered a coffee and she brought over the wrong coffee, he politely asked if this could be fixed and she told him he was wrong and didn’t know about coffee (he is a fully trained barista) and then just rudely said ‘so what do u want instead then?’ all the other staff members we have met are very polite and friendly except the one we were greeted by today.
199 Opinions
Visited here on a night in Thrapston. First class in customer service and food. Never had a better meal. We were welcomed and it was packed, no wonder, glad we booked. There were a few waiting on tables and they were efficient and entertaining.
54 Opinions
Although the service in the cafe was slow and the staff forgot to bring me my order, the food was actually very tasty. However, the visit to the toilet was horrendous - the toilet seat in the unisex, accessible toilet had been left up to, to expose the most disgusting orange/brown urine staining (see photo's). I reported this to the store manager, who couldn't have been less interested - despite me showing her the toilet seat, she offered no apology, smiled and stated that it had already been reported and she was already aware of it. I believe she said that it was being addressed next week, so if anyone needs the toilet, you may be better to cross your legs until you can find somewhere more sanitary to use! Very annoyingly, the manager saw fit to speak to somebody on her headset whilst I was talking to her - really disrespectful and patronising. Really not the standard that I expected from Waitrose!