Gordon Ramsay Street Pizza in Liverpool

Quite simply the worst eating experience we’ve had in a long time. Staff seemed uninterested and inattentive, food was lukewarm and bland. Definitely won’t be going back. This restaurant should feature in Ramsay’s Hell’s Kitchen series!

Awesome flavors & the best burger in Liverpool, Giovanni was a great host, he explain the menu and recommend the best dishes

Recientemente tuve la desafortunada experiencia de probar lo que puedo decir con confianza que es la peor pizza que he probado en bastante tiempo. Si bien la corteza era una cualidad redentora, con una textura delgada y crujiente deliciosa que suelo disfrutar, la pizza en general se quedó corta de una manera significativa. ¡Apenas había queso en él! Una buena pizza debe tener un equilibrio perfecto de ingredientes, y en este caso, el queso mínimo hizo que todo el plato se sintiera poco apetitoso. En un aspecto más positivo, debo encomiar el servicio que recibí durante mi visita. El camarero fue excepcionalmente agradable y atento, asegurando que mis necesidades fueron satisfechas y que me sentí bienvenido durante toda mi comida. Sin embargo, a pesar del excelente servicio, la pizza en sí fue una decepción, dejándome con sentimientos encontrados sobre mi experiencia general.

Tuvimos la opción de pizza sin fondo para toda nuestra familia y todos nos quedamos muy decepcionados. Todos somos amantes de la pizza y todos estábamos muy emocionados de probar este restaurante. El servicio fue muy lento al principio y aunque nuestro camarero asignado eventual fue educado y atento, la comida lo decepcionó todo. Las costras/bordes de la pizza eran grandes y debido a que las bases eran tan secas y polvorientas, las costras eran difíciles de comer y no desperdiciar. Las coberturas en la base súper delgada eran escasas y carecían de salsa y queso como mínimo antes de que se agregaran otras coberturas especiales y esto significaba que incluso el medio de la pizza estaba generalmente seco y polvoriento.

Absolutamente horrible servicio al cliente! La arrogancia y la falta de cuidado por el trabajo, los clientes o incluso los colegas fue terrible por Roberto y su colega 'machista'. La comida era promedio. Realmente no pudiste pagarme para que volviera. Por primera vez en mi vida adulta me negué a pagar el cargo por el servicio, ya que tenía que conseguir nuestra propia jarra de agua después de esperar 20 minutos después de que Roberto había dicho que nos traería un poco. En su lugar, prefirió rondar a un tipo en su computadora portátil con sus colegas, riéndose y mirando la computadora portátil. Si este tipo era el gerente o propietario del área, esto es aún más preocupante ya que dejó de prestar atención a los servidores como clientes y la cocina esperó a que su personal terminara de pararse junto a él. La actitud arrogante de Roberto fue particularmente exasperante cuando se comportó como si nos estuviera haciendo un favor al traer un menú entre 3 de nosotros, ya que el restaurante de arriba no es accesible para aquellos que no pueden caminar arriba. Cuando mi hija ordenó, él estaba condescendiente y simplemente dijo "No, eso no te gustará" y la hizo cambiar de orden. Después de que nos sirvieran nuestra comida promedio, no hubo registro para ver si estábamos disfrutando de la comida o si nos gustaría otra bebida. De nuevo Roberto pasó la mayor parte del tiempo rondando al Sr. Laptop. Tuve que pedirle a uno de sus colegas nuestra factura, ya que ya no podíamos soportar ver la arrogancia del personal hacia el personal de cocina y su falta de atención a los clientes que están pagando sus salarios. Necesitan darse cuenta de que hay una razón por la que su restaurante estaba casi vacío, mientras que Brown's y Cote De Bistro a cada lado de este restaurante de mala calidad estaban llenos y tenían 45 minutos de tiempo de espera para una mesa. Por eso terminamos comiendo aquí desafortunadamente. Esta es nuestra primera y sin duda nuestra última visita a este restaurante. Nos aseguraremos de reservar para Brown's en el futuro.

We came with extended family for my son's 16th birthday. He had 2 pizzas and 2 ice creams. Dad had 3 pizzas. Aunty had 2 pizzas. I had one and a couple of people had the lasagne and garlic bread. Everyone very much enjoyed their food, it was good quality stuff and the service was also great. As it was my son's birthday they brought him a special birthday brownie at the end of the meal which was lovely. Can't fault the place!

Wow, what can I say, best pizza we have ever had. My very food fussy autistic 19 said it was the best margarita pizza he has ever had. The wonderful waiter was very accepting and made sure the pizza didn't have any basil on it. All our food was super tasty. By boys 13 and 19 didn't manage all their pizza and they happily boxed it up for them. The chocolate cup pudding is out of this world! So pleased I had it. We drove over a hour to go here, but it was worth it. Having recently paid £100 for the 4 of us at pizza hut, I definitely think £120 here was far better value. Worth every penny. The setting was relaxing and the service for first class. Thank you.

Went with a group of friend and loved everything. I like the mix offering of pizza and burgers as keeps option opens rather than just one. GFC fries are just if you visit.

Bought my wife vouchers for Christmas so booked a few days in Liverpool booked this straight away ,went last Thursday at 7.30 not many in fair enough but the people that were in was all sat together in a small window now I don't mind that but if you'd like a romantic meal with your wife or a little bit of space it wasn't great .Cold atmosphere more waiters that customers but I can't fault the waiters as all very attentive .Right the food fish and chips for me ribs for wife fish absolutely fantastic so much white fish inside the batter peas had been left on the pass to long as I was sat facing it ,ribs fantastic, but Gordon were not sat in Chelsea, have a word about your pricing 2 mains no starters 2 drinks £ 102 pounds really mid week

The pizzas and the burger were absolutely 10/10 , the service very fast and the guy that took our order absolutely nice! 100% recommended

So disappointing we now realise why there was so many empty tables at a busy time of day. Not sure where to begin, but staff seemed to be a big issue one person taking orders, making drinks, delivering food, but not the same one all the time. Asked for water with our other drinks it never came. A cold & tiny burger arrived before our drinks this came from downstairs?! Then a pizza without any tomato sauce?! Not sure if this was on the menu as didn’t see another member of staff to be able to check. Nobody came to ask if everything was ok, left waiting for our table to be cleared & had to end up asking for the bill because we needed to leave. Had ordered a bottomless pizza but as nobody ever came back not sure how that works? Absolute shambles and I’m not a complainer but somebody (maybe Gordon as his name is attached to it) needs to come in & decide what or who is doing what.

When ordering, we went with the bottomless pizza however nothing was explained so we just assumed that the pizza would be brought round and you could pick a slice. This was not the case they brought full pizzas to the table. Had this been explained in advance we would have all ordered different pizzas. When we questioned this we were told when its not busy they do this to cut down on waste but yet the kids pizza was the same size as the adults which was a waste As we were sat some other customer came in and ordered a half and half again it wasn’t explained to us that we could do this. All the food came out at different times, the milkshakes were really thin So disappointed in the service this time, don’t think we come again. It’s not hard to explain how things work.

In Ramsey's own word's " Shut it Down " - We are from Canada - never taught to complain , BUT - worst meal i have EVER had The Lasagne , and my wife having the veggie burger which she could not eat because of the taste and maybe not properly cooked . First time in 70 years i have never left a tip at any establishment .

Quite pricey for what you get, drinks also have a big hike up on the price. Bottomless pizza is supposedly per person, but I still didn’t fully understand the rules after they explained. Staff however were lovely.

Lovely setting was really quiet so waitress Laura said that she could do full pizzas instead of slices which was amazing. We tried lots of different pizzas and had bottomless ice cream for pudding. Lovely vibe and service was great Laura was kind and attentive she really made the meal. Would definitely return!

Went for the bottomless pizza very disappointing!! Oardered a margarita to start then the woman came over about 20 minuets after I had finished my first pizza saying owe were not doing single pizzas anymore you can only have slices seems I have paid for bottomless pizza and watching the restaurant on beard vs food on YouTube where they braught whole pizzas out this is the main reason for our visit which did not meet my or my wife's expectations really ruined our experience and we will not be returning in the future GORDON SORT YOUR S##T OUT

Terrible - it was our first time dining here and will most definitely be our last! Had to wait 30 mins for a table and then when we got to our table the upstairs was completely dead, so we couldn’t understand why we had to wait 30 minutes in the first place. My partner was told he would have to order a whole Pizza due to the restaurant being quiet and they weren’t offering the bottomless pizza at that time!? Sorry… but if the restaurant is quiet, why do we, as the customer have to sacrifice not being able to have what we want due to the restaurant not being busy! How is that our issue? Anyway we didn’t go for the pizza in the end and I’m glad we didn’t as the reviews on the pizza on here are diabolical! The burgers weren’t much better either. We are now £75 down for a slightly glorified McDonald’s at best! Honestly waste of money and how this restaurant is still going is beyond me 😣

Firstly the restaurant itself was very pleasent our waiter josh was very friendly and his service was fantastic unfortunately pizza was only served by the slice when I was expecting full pizzas another thing which was disappointing was the lack of variety in pizzas

This is an awful idea and the pizza is awful. The strap line says words to the effect of ‘pizza without rules’. Well, when I went in I asked to order a pizza and was told ‘it doesn’t work like that’. So, pizza without the rules is a misnomer. Now let’s focus on the way it works. Pizza is brought around in trays and offered by the slice. No choice, just whatever comes around next. There’s about 5 pizza types on the menu so variety is definitely not the spice of life here. A daft concept and organisational approach can be forgiven if the food is good. Alas that was not meant to be. The pizza base, though nice tasting, was thin. I mean, really thin. As in, it could be mistaken for a piece of paper. Gossamer looks like linen in comparison. A bridal veil might be a reasonable comparison. The toppings were abysmal. Scant cheese, cheap ham, cheap pepperoni, dark meat chicken. Honestly, everything about it tasted cheap and nasty. Apart from one particular pizza, the green one in my images which was the best of the lot. I’ve had better supermarket pizza for a couple of quid. Service was very good. That is a common theme in these reviews and I would agree there. However, I’m a bit confused with the billing system. You scan a barcode and it pops up. All fine there, but then you have a 15% service charge added automatically that can’t be taken off at the payment screen. On top of that is a donation to Great Ormond Street. Peter Pan? Well it definitely wasn’t deep pan pizza. So, who wants to be the first a-hole to ask to remove a service charge (is this a tip, more later) and a donation to the kiddies? Nobody, I presume. Once all of this is done the next screen asked if I wanted to tip the waitress! I thought I already had done. Could the donation to the charity not be to Alder Hey? Anyway, back to the pizza. Awful, awful, awful. Possibly the worst I’ve ever had. Why did Gordon Ramsay put his name to this rubbish? I guarantee, it won’t last long. Shame on it.

Ate here with my daughter. Ordered smash burger & pizza with sides. Our server was a young lady who was outstanding, so friendly & very attentive. Pizza was beautifully cooked & taste was top notch. Burger was edible, but lacked in season & taste. Honestly, it was bland, no flavour in American cheese, onions or patties. For £14 really disappointed as a first time diner here. Chips were tasty though. Ordered wine with Gordon's name beside it, overpriced & it was not good, don't recommend this wine.

Staff fine (polite, cheerful, attentive), but the pizzas….absolutely AWFUL, the cheapest, blandest, most boring and basic toppings imaginable, a frozen supermarket one would have tasted better. Utter rip-off and a huge, expensive, disappointment.

Well underrated place! Best Burger I ever had! Best fries I ever had! Best chicken wings I ever had! Well located and absolutely worth a visit!

Visited on a Monday evening at 7.15. My wife myself and our 13 year old. Lady upstairs was very nice however that was the only plus point. After ordering 3'expensive drinks we were told the restaurant had no whipped cream for my daughter's milk shake. Really? On trying to order sides we were told there were no onion rings. Again, really? We ordered sweet potato fries and Kauffman fries ( these were very reminiscent of Aldi chips). We then noted the napkins were stained. Plates were also chipped. Pizza is brought to you a slice at a time. You are given no choices. We were at no point offered any sauces/ dips. The pizza was ok, ok being average. On visiting the gents all the urinals were out of order. Our bill for 3 drinks and 9 ish slices of pizza was pennies over £100. Service charge being automatically added. All in all far from satisfactory. Trading on the name. Won't be going back.

We visited here while visiting Liverpool for the night (Saturday). There are what seems to be 2 levels of the restaurant, upstairs is a burger/pizza place and ground floor is the restaurant. Although the restaurant had 2/3 empty tables we were advised we could be seated at the bar until a table became avail upstairs. At this point we had no idea in the difference in food choice between upstairs and down. We had a very expensive drink at the bar (draught only avail downstairs for some reason?) then after half a hour offered a table upstairs, which was fine. We ordered burgers and a side of chips as sides are extra. I was expecting a juicy, gourmet burger but we all received a McDonald’s sized burger! I thought the burger tasted quite cheap. Overall I was expecting a gourmet experience with it being Gordon Ramsay’s restaurant but unfortunately we were all underwhelmed. We wouldn’t go back.

I visited Street Pizza last week and left very dissatisfied. We arrived on time for our booking and when greeted at the front door, told to go upstairs and find a table to sit at. It was 10 minutes before a member of staff came over to give us menus. The staff where absolutely lovely and friendly, however the wait times between slices was ridiculous at one point waiting 30 minuets for a slice of pizza. We are a bit confused and the pizza was brought over in slices and we never actually had a pizza to ourselves even though it is advertised as whole pizzas on the website. The service was incredibly slow, even though the staff where lovely the pizzas where cold and mediocre. There was 4 other tables (all tables of 2) during the time we were there. All together we were offered 6 slices of pizza each over 2 hours (which is equivalent to a whole pizza) we both had 3 drinks each and the bill came to just over £70!!! £70 for 6 slices of terrible pizza and 3 drinks with a service charge added too!!! Will definitely not recommend and you should avoid as it’s clearly a money trap with false advertising and poor food. Will not be returning

This place has so much potential, great location, nice decor, and the pizzas themselves were very tasty. But here’s where it went wrong, we arrived 30 mins early, we asked if they could fit us in but were told it was not possible, but we could sit at the bar for half an hour…we decided to go for a walk and come back. When we got back, I gave my booking and they told us to go upstairs, we got up there and the place was dead, possibly 2 tables seated, very much doubt in that half an hour all those tables were vacated. We stood for about 5 minutes waiting for someone as we didn’t know if we were meant to be seated or just find a table ourselves, I had to go up and ask the pizza chef who didn’t seem to know and said just sit anywhere. We waited another 5 minutes before anyone approached us with menus but they were very friendly and explained the special well. What really seemed odd at the time, was the menu only gives you the bottomless pizza price for all you can eat, there was no other price for the pizzas. It was over 40 minutes from when we sat down to when we received our pizzas, keeping in mind there were only a handful of tables seated, we knew a big part of this was the pizza chef, he seemed to be taking several minutes on each pizza, which seemed crazy having worked in pizza express as a pizzaiolo, it should never take that long. As we were getting close to finishing our first pizzas, we heard the wait staff tell a customer it would be about half an hour for pizzas, which completely defeated the point of a bottomless pizza sitting, we would have to have been there for about 2 hours just for 2 pizzas each. We mentioned this to the wait staff and they said it was due to so many walk ins, and that they would only charge per pizza and not the bottomless pizza price of £18, but not knowing the price of an individual pizza, we waited for the bill, to my annoyance, the pizza of the day was £18, making it slightly more frustrating. You really need to make this clear on the menu, and the pizza chef really needs to step up the pace, otherwise having a bottomless pizza menu is pointless…unless you have a few hours to spare.

Fantastic food , warm welcome, and nice relaxed atmosphere. Our waiter was very accommodating and pleasant, my only gripe was I needed more desserts to choose from but other than that was amazing

Excellent customer service and outstanding pizza. My husband is gluten free and above and beyond catered for. Lily and Leo outstanding customer service. Will definitely recommend and will be back. Well done 👍

All other reviews are clearly misguided. Food was excellent, service was great. Shout out to Kirill, who was so attentive. Very friendly waiter. So thank you. I can die happy now.

Terrible ! The place is nicley decorated, place was empty , I counted 3-4 staff inc Manager who did everything ! from the door to showing my Son and Myself to our seats , taking an order then ....wait for this .....Explaing the house RULES...

Went the day after our wellington experience the night before. It was a little quiet so the wait staff basically brought us whatever we wanted. As it filled up the pizza flowed consistently and there wasn't any change in quality or service. The wings were...

Food is average, I’ve had much better pizzas - pizzas are not bottomless really as it’s served as a whole pizza not slices so it’s difficult to eat more than one, sides are not included in the deal. Service was good - make server was...

Decor of restaurant is lovely very clean and service was good. 3 of our party ordered Fish and chips at £20 each. Very disappointing frozen chips in a tiny pot and a tablespoon of mushy peas. We didn’t want to complain as we were celebrating...

Not that fab 🫤 Ordered the calamari, which was really nice, my partner wasn’t too much of a fan of the chicken wings saying there was a bit too much sauce (note the chicken was really nicely cooked however). We both had burgers - they...

First time here and was impressed, a steady flow of people but not to busy. The food was fresh and tasty. Reasonable prices too. Bottomless means all you can eat in a more refined way. They serve you at the table with what comes out...

I went with two friends last night. Beef Wellington £105 for two people. The beef was more than well cooked whilst we were expecting rare steak! The wine was OK but for the price charged £60 per bottle. The staff were the only reasonable part...