Good Year in Havering - Phone Number, Reservations, Reviews

I recently ordered from Good Year Chinese Food Takeaway and, unfortunately, the experience did not meet my expectations for authentic Chinese cuisine. The dishes lacked the traditional flavors I was looking forward to. The chow mein noodles were particularly disappointing – they were too dry and lacked the rich, savory taste that usually defines this dish. The Kung Po chicken and shrimp felt more like sweet and sour dishes rather than the spicy, flavorful Kung Po I anticipated. The Spicy Salt and Chilli Chicken was another letdown. It had little in common with the typical Chinese dish, featuring half a casserole filled with chopped onions, green chilies, and some shredded chicken, rather than the expected balanced and spicy flavors. The Fried Chicken with Green Peppers and Black Beans had an overpowering smoky taste, which overshadowed the dish's intended flavors. It did not resemble the traditional Chinese dish it was supposed to be. Overall, while the food was not bad, it did not deliver the authentic Chinese taste I expected. If you’re looking for true Chinese flavour , this may not be the best choice.

Zero for customer service. You need to be psychic to know not to order via their own website link, as they apparently no longer take orders that way. So having ordered and waited over an hour I called to be told no it hasn't been ordered and no they can't be in anyway helpful about getting my money back. No food, no money. Terrible organization, terrible service, terrible experience.

Ordered food on their website, when it didn't turn up after an hour and a half the told us the online purchase service wasn't working any more but it had taken our money. No apologies, and wouldn't help us claim the money back from the app on their own website!! Absolutely usless

Trampy slag top not big enough too quick to judge can't take it back

Yesterday I order it was good Nice thanks

The mmeal's are getting better

Great food service always fantastic for a takeaway

Ordered food. The food was delivered absolutely cold. Threw containers in recycling bin outside. Once children's food were shared. They were hungry and eating the cold food. I called Goodyear to state that the food arrived cold. Goodyear said i should get the containers out of the bin, scrape the food from the children's plate and return to them for a refund. Disgusting customs service and could cause cross contamination (especially as my husband is a health and safety and food hygiene trainer and inspector) . Worse thing is i did not want a refund just some hot food delivered quickly. She would not even offer that. Despicable customer service. N

I ordered my food and was told 45 mins. 9 mins later it's here !!!! Clearly microwaved 🤬🤬🤬

Absolutely dreadfully. Ordered on just eat and advised at 7pm it would arrive by 8pm. Phones up 820pm and told it is coming directly to you now. At 840pm it was picked up on my cctv food arriving. I took it straight to the kitchen to unwrap and it was stone cold. I have to microwave some of it. The mixed hors d’oeuvres for tea was absolutely abysmal. The ribs with dried up and tasteless. My family have used this place in the past with no complaints but it would appear the chefs have changed and it’s going down hill. Everything about my order last night was rubbish.

Poor customer service very rude to talk to on the phone !

Such a horrible customer service and don't understand how people give a rate to this restaurant. Their postcode is RM3 and we order RM1 area, they cancelled our ordered a few hours later on. They lied they don't have a driver at first and I phoned them to deliver anytime before 8pm and then Very unprofessional owner asked the receptionist to told me, they don't do the delivery to RM1. PLEASE DO NOT RUN YOUR BUSINESS IF YOU CHOOSE TO DELIVERY AREA EVEN YOU TOOK THE DELIVER FEES, SUCH A BULLSHITTT SERVICE, WILL NEVER NEVER ORDER YOUR SHOP AGAIN , THIS IS THE FIRST TIME ODER AND GOT THE WORST EXPERIENCES !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Not the best place for Chinese but it's ok

Standard of food gone down been going there for years when you phone up there not really interested only 2 bits of chicken in the curry spring rolls not the same as usual prices keep going up they stopped giving prawn crackers going to try hilldean next time they can stuff their usual Christmas calander.

Public apology to Good Year. I have just left an abysmal review on Just Eat by mistake saying the food was delivered late and cold. I meant to leave this review for the McDonald’s order I placed at the same time for my son. The Good Year always deliver when they say they will and food is always great. Sorry I cannot remove the Just Eat review and I hope this makes up for it a little.

Gone downhill since the lockdown. Rice was all stodgy and burned, food took long to arrive. Called up to ask on the time, and was told if I didnt want to wait to cancel the order. Use to use it weekly, but now I am looking at other places in Romford.

I ordered Chinese at 9.30 waited a whole hour and 15mins for this too be delivered.. over 40 pound worth of Chinese and not even a prawn cracker or a bottle of coke with order.. Food came cold whether I was the last order before closing who knows as I tried to ring at 10.45and no answer.. food itself ok but no flavour very disappointed in service and communication

Never get the orders right when u phone up I ordered a certain item got something completely different

One of the best chinese take outs in the area

Five star food every time, don't even bother trying another place 😋

Outstanding customer service tonight, when I accidentally paid 10.00 to much, and the delivery guys come back to to tell me, honesty at its finest xxx

Always good food, excellent takeaway

Arrived on time and the food was hot but that’s the only positive thing I can say Tasteless bland food ZERO spices it all tasted and looked the same won’t be using again. 👎🏼

Ended up having to cancel my order, was an hour late and every time I called I was put on hold to say they rung the driver and was 2 minutes away, was a clear lie. Very disappointed and would not recommend.

I've been ordering with them for over 5 years. Generally happy with service although recently it has gone downhill. Last week duck was very dry and only ate half. Put that down to experience. This week food was delivered and duck looked nice but pancakes very greasy and soggy (not cooked). I phoned them and they asked ME to drive the food back for proof. What? So I drove to the restaurant they offered to replace the meal. They told me they would not deliver and I should only collect so I could check it there - Eh??. Taking last week also into account and the fact that I had to return the food which I payed to be delivered. I asked for some form of compensation. They took the food off of me and told me to go away. What a way to treat a loyal customer when they provided substandard food (2 weeks in a row now). Eventually after having to argue I got a refund. Absolute disbelief and how rude.

No question the best Chinese in the area. Been going here for 10 years. Great food!!

Love the food, always order from this Chinese takeaway

Nice place good food but only 4 stars as last meal was not up to usual.

The original and still best Chinese in Harold hill and definitely the best curry sauce around 👍

Really nice food always look forward to going there

Over 1 hour late. Kept lieing when I rang the shop. Order cancelled won't use again. Do not lie to customer's

Worse chinese I've ever had. Greasy, cold . I couldn't eat it. Went in the bin. Waste of money. Will never order from there again.

Terrible customer service! Could a bunch of times and no answer. :(

Lovely food but Every time I ask for my chicken fried rice to be made spicy it isn't! Think they are asleep tonight as why waiting for my non spicy rice they had 2 calls where they forgot stuff in people's orders

Best take away around the area 👍⭐⭐⭐⭐⭐ 👍

I like the food here always nice and hot when delivered

Best Chinese I've had from the good year well tasty would not go anywhere else in romford now. Thank you good year

So disappointed!previous deliveries have (most of the time)been very good,tonight,waited over an hour,ribs were unappetising and fatty,duck was totally dried up.Not good!

Fantastic food and service will order again one of the top takeaways in petersfield ave recommended to family and friends try it

Food was ok . But the delivery driver was so helpful and polite....what a lovely guy! His name was dave..drives a van and has a bald head....lovely man

No a bad take away. Change of owner recently so need to wait and see a bit longer to judge if food improve or not. Good service though. Will come back

Moatly delicious food but can sometimes be a little inconsistent.

Foods ok but hate being kept waiting while the phone is answered three times.

Always nice food , hot and fresh !!

Lovely food ,well cooked , tasty !!!

chicken chilli sauce with shrimp fried rice is awesome...

The girl on the desk always comes across as rude and arrogant. This is the last time I'm buying my take away from there. Each time we order chowmein it is disgusting and cold. If been travelling to over Chinese shops for good food gave this one last try tonight was awful I had 5 mouthful and was sick. Never again will we eat from there

I cannot begin to explain the level of my disappointment with this restaurant. After the food was finally delivered (45 mins late) it was so cold that it could be argued it had been actually sat outside for an hour .... i mean inedible. When i called the restaurant i was told they were ‘too busy’ to deal with it and that they would give me 10% discount on the ‘next time’. If you do anything today let it be to AVOID this place LIKE THE PLAGUE. Will NEVER order again.

Fresh food, well prepared. Friendly staff

I have ordered from here for many years and it used to be amazing 100% of the time but has been a bit hit and miss lately i suppose it depends on the day and the chef. But one thing i can say is they do a good curry sauce 90% of the time

Disappointing given the wrong food on an order and the lady at the front made no effort to remembers exactly me, her phone attitude overall is rude and won't be going back there again,

Eaten Chinese from the good year for many years. However this time the chow mein was not nice. Salty,runny. I put half the chow mein on the plate and the very salty liquid spilled out. I'm not sure if I will use again.

Good quality food. And fast service

I tell you why I hate this Chinese takeway Goodyear Petersfield Avenue ....The Chef wos caught red handed and witnessed by four neighbours chasing my kitten-trying to catch him. Our kitten was so scared I couldn't find it for 12 hours !

Excellent service and food always hits the spot

Do not be distracted buy the other reviews on here this takeaway is TERRIBLE. Chicken satay was processed chicken that almost come up raw and soaked in grease. Noodles and sauce tasted like an msg overload. This is the only review Iv ever done on here and the food was that bad I had to comment, avoid like the plague.

Love this Chinese best one I've came across so far

Had food here and really enjoyed it. However, shall be wary about ordering again as it has only a 1-star rating on Havering's hygiene and food standards check, which found it required major improvement.

Fantastic place . Chicken satay is lovely and Singapore noodles is very very very tasty . It's worth every penny.

The good year are the only chinese i would eat from around harold hill their singapor noodles and egg fried rice are the best

Good Year are amazing. The food is great and always cooked quickly.

Exerlent drivers especially rob and dave they are the best

Seems to have got a lot better, must be under new management

It's pretty decent for a takeaway. The signapore noodles being a particular favorite. Usually beter of weekdays than weekends