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4.3

Based on 90 opinions finded in 1 websites

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Nº 103 in 236 in Pendle

CUSTOMERS TALK ABOUT DISHES WITH..chickennoodles
Score
OpinionsNoteGoogle904.3

comment_iconOpinions

This is simply the best takeaway, however tonight I genuinely found a long dark hair in the combination starter I got, I was disappointed with this, as normally its delightful from here

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Peter Bradbury . 2024-10-05

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With a hygiene rating of 'one' why would you risk your health.

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J C . 2024-08-23

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Good food. Friendly staff Very clean premises

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Angela Howells . 2024-08-13

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Was very good but being a diabetic it didn't do my glucose levels any favours. Note, that's my fault not theres

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Michael Frankland . 2024-03-15

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Wanted to charge my phone while waiting for food, I wasn’t allowed to, cheers.

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Alexandru Chihaia . 2024-02-10

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Great food, utilitarian satisfied. Really recommend the salt and pepper bean curd- keep coming back for this over and over.

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Steven Haycocks . 2023-12-20

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Best Chinese food always hot and quick delivery won't go anywhere else

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Coleen Morgan . 2023-11-10

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Best Chinese in our local area we travel from Burnley to Nelson to eat here as thr Chinese food shops in Burnley are rubbish in my opinion. Also the salt and pepper is exactly 💯 👌

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daniel monaghan . 2023-07-11

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Top food and quick service is top speak to you very respectful all round good experience

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Darren Edmondson. (Dazzler) . 2023-07-06

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It had no taste and was bland the only the good thing was the chip's. The soup tasted so bland the rice was not cook not right so to be honest I wouldn't buy again

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Arron Shraft . 2023-01-04

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Absolutely love this Chinese it’s the best around & most consistent take away. Never had a bad meal as yet. Definitely recommend 👍

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Terri Manning . 2022-10-21

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Absolutely awful, the worst I have ever had. Normally absolutely love the food here, but last night I have to say I will not be going back here again. There was an unusual smell to all the food we ordered, and when I tasted it it was not nice at all, needless to say I couldn’t eat it. I telephoned and spoke to the man who takes the orders and asked had they changed whatever they do the cooking in to which he informed me no. I said the food was not nice at all tonight and I was very disappointed, it was a though he wasn’t bothered. Not a problem I just will never go again, which is a shame seeing as we have been going there for a number of years.

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Terry Welsby . 2022-08-07

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My go to Chinese when I'm having a treat,had it tonight and it was absolutely delicious! Hot and sour soup then Chinese pork curry. Really enjoyed it 😊

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Samantha Mason . 2021-12-04

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Excellent food. Consistent quality every time I visit.

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Jay Forest . 2021-12-02

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Really good food but why I have to wait an hour and forty five mins for a takeaway is scandalous especially when the driver said it took him 3 mins to deliver from takeaway this is really bad spoke to manager not happy told me to find another Chinese takeaway disgrace

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Craig Edwards . 2021-11-27

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Ordered crispy duck with 4 main dishes. Arrived 45 minutes early so we weren't ready. Also duck was pre shredded, it was dry, cold and horrible. Rang to complain and was passed to the boss. She didn't care, just kept quoting prices of duck and saying she didn't make any money on it and shredding the duck was the new way of doing it. No apology, no nothing. Other dishes were OK but will find a new Chinese to order from just because of the attitude of the boss.

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janet heaton . 2021-11-27

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I have seen some of the staff cough and sneeze into hands and then without washing the hands handle food and the containers that the food goes into. I do not want to be contaminated with anything and will not ever want to go back there ever again. Not ever.

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Sarra Klum . 2021-11-05

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Excellent food. Excellent service.

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Chris Schofield . 2021-09-11

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Quite possibly one of the best Chinese I’ve ever been too. Great quality food, fresh, tastes amazing and okay priced. Will definitely be returning because the food tasted as good as it smelt. Ordered a large variety of things and couldn’t fault anything.

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Ryan Kenyon . 2021-07-23

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I have a tendency to go during busy periods where there's a roughly hour wait on food however the udon dishes are to die for and are cooked to perfection. My grandad lives around the corner and it's his go to takeaway. Every time he orders something different and I've yet to see him leave a dish. I struggle with anorexia so can't always finish my meal however he's more than happy to. The prawn udon is my favourite. You've got to at least try it once .

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Louise McDonald . 2021-07-06

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Excellent food fantastic prices very friendly and polite staff - 10 out of 10! (I'm so glad this restaurant has survived the lockdown)

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jk sol . 2021-05-15

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Good food just very busy at times so hard to order

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Chris Kay . 2021-04-03

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The food is always excellent comes fresh , hot very tasty ,very good value and always on time never late m

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Nicola Loftus . 2021-02-14

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Really quick service and polite .

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Romans 8 (Romans 8) . 2021-02-01

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First time we have ordered and was absolutely delicious 😋

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Pete Hulmes . 2021-01-30

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Normally good quality. After not being able to get through for 45 mins as they stated they had purposely left the phone off the hook (due to being busy). I got told I could try somewhere else after popping in as they are busy on the weekends. Anyway, I ordered Singapore noodles, k## ## chicken and BBQ ribs. The noodles were overly soggy - tasted like yesterday's noodles and the chicken tastes undercooked and not like I've had previously. Big shame I had been coming here for years. I dropped the food back off (half eaten as the kids ate before I got a chance to try it.) The lady was only bothered to say it's already half eaten.i stated I don't want my money back, here's your food! Couldn't be bothered to argue as they had already taken enough of my time up! First waiting on the phone for 45minutes and then popping in 3 times!. Poor customer service and should have offered a full refund to a valuable customer not be concerned about £15.

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Moi Suir . 2020-12-05

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Amazing food would defo recommend

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Emma Greenwood . 2020-06-05

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Just finished takeaway from here, it was fabulous, my husband raved about spring rolls, curry etc and beef chow mein was spot on. Good Fortune will now be our go to takeaway. It all came within said time.

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Denise Stephens . 2020-06-02

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One of the best Chinese iv ever been to, foods delicious, great potions and delivery is always on time.

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karen heys . 2020-05-22

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Always excellent food and friendly staff. I would highly recommend.

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Elaine Robinson . 2020-05-20

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The best Chinese in East Lancashire - I have been going here for 5 years and it is very consistent and excellent service. A1.

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Lawrence Whittaker . 2020-03-17

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Gorgeous food and lovely staff.

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Hygienic Plastic Supplies . 2020-03-14

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Probably the best Chinese in Nelson amazing food never had anything bad out from here

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Danny Freyne . 2020-02-14

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Fantastic food consistently the best chicken wings we have ever tasted.Always on time. Staff especially Yan lovely. 10 out of 10 Mr &Mrs Rigby

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Claire Rigby . 2019-12-31

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Lovely food. It was all really good value for money. We ordered seaweed selection starter and sweet and sour special and beef in black bean sauce. Plenty of meet and all tender. Will be going back.

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SARAH PINDER . 2019-12-29

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Excellent value, quality and portion size. Great variety too

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Chris Walker . 2019-12-25

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Good food but very unpleasing and unattractive upon entering. Waiting area could do with a very good clean and redecorating as puts you off as you enter.

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Rebekah Venn . 2019-11-08

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Best Chinese in nelson colne and burnley!!

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matt t (Firetrap_Matt) . 2019-10-20

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Beautiful food my favourite Sweet and Sour Pork I would highly recommend

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Elaine Robinson . 2019-10-18

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Salt and pepper chicken wings are amazing, best chineese we have found in nelson

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Matthew Littler . 2019-09-03

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Ordered here as I fancied a change, now wish I hadn't. Disappointed with both the food and the customer service, and I'll be going elsewhere in future. I ordered here as I fancied a change from my regular takeaway, I had heard good things so figured it was worth a shot. The food came and I realised the order was incorrect. On the phone I had specifically asked if they did noodles without beansprouts, she said they did and added plain noodles to my order, when she read the order back she confirmed plain noodles. The noodles arrived with beansprouts and veg in them, so naturally I rang them to let them know. I explained that I had ordered them plain, but they had not arrived plain. She was adamant that she had not written down plain and the order was correct, despite the fact I had gone the extra mile to confirm they did plain noodles. I hoped that they would at least offer an apology and possibly either replacement noodles or free noodles next time, no such offer was made. Ended up binning them as I can't stand bean sprouts. I understand mistakes can be made, it's just irritating when you specifically asked if they could do plain, and when you ring up in the hope of resolution the woman is rude. I had also ordered salt and pepper chicken strips, but what came was a breast cut into strips, so I suspect there must have been a misunderstanding here. There also wasn't a great deal of chicken for the price and the tray was mostly onions (see picture). Not great for the price On the plus side there were quite a few chips, but they were pretty dry. Ultimately I suppose the food wasn't awful, but was far from the best. The customer service left much to be desired. There are better local takeaways that offer nicer food, with good customer service at a similar price. I have heard that it is under new management, so maybe that is why standards are not as good as people say they used to be, but ultimately it does not excuse poor customer service and for now I'll be avoiding good fortune in future. EDIT: Since writing this review the owner has contacted me, apologized and offered a refund for the noodles.

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Nick Shepherd (NickJShep) . 2019-08-24

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What can I say best Chinese food for miles never miss a week can recommend special In a.black bean sauce

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dave manley . 2019-07-22

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Great food, great service and delivered exactly when they said they would.

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Claire Jos . 2019-07-20

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Really nice people, use the takeaway everytime we get Chinese never disappointed.

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Jacki Turner . 2019-04-24

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First time a few years ago we tried this and for some reason husband wasn't keen. We tried again at New Year and we are now absolutely addicted. The salt n pepper chicken wings are to die for the special fried rice is amazing. Every other dish we've tried as always been delicous 😋

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Wendy Aherne . 2019-03-31

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Placed an order, was told there would be a wait 1 hour to 1hour 15 minutes ...1hour and a half has passed still not arrived, phoned up said it would be another 25 minutes, cancelled the order and will never order from there again!

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mandy earnshaw . 2019-03-10

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Excellent service & delicious food.

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Andi Trickett . 2019-02-10

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Best chinese ever mouth Watering food great service.chinese food at its best wouldnt go anywhere else

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John Reid . 2019-01-20

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Finding it really hard to find a good Chinese, we have tried so many! My sister recommended this one and it has to be one of the best I have ever had!

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Lynsey Burgess . 2018-12-28

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Love this takeaway. Have been coming here for years and the food is always good. Good veggie options as well.

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Mark Shred . 2018-07-17

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Good fortune is simply the best. Great service,i've used them for several years, friendly staff,and the food is always deliciously made and served.

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Andrew White . 2018-02-23

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