Based on 1.090 opinions finded in 3 websites
Based on 1.090 opinions finded in 3 websites
Opinions
The young lady on the phone was a great help! Very knowledgeable and great polite telephone manners! Will certainly be ordering again.
Joel Williams . 2024-04-12
MORE AT Google
Always fantastic food, piping hot and always delicious. The staff are always friendly over the phone, in store and the delivery drivers when dropping food off. Have always been helpful in making any changes to dishes if requested. Highly recommended!
Tiffany Broome . 2024-03-17
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Very disappointed with food my kung po beef was horrible it was like the beef was cooked days ago, the chips were hard the food wasn't even boiling the only thing I liked was curry sauce and prawn crackers even chicken balls weren't fresh won't be using again
Charlene Young . 2024-03-09
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Food is nice but really frustrating to order over the phone, then upon arriving to collect to then be told that they don’t take card payments for collection. I wonder why?
L . 2024-03-08
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Friendly service,food is fantastic, Definitely recommended
M mandy . 2024-02-29
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Had a meal delivered from here last night food was exceptional and so quickly delivered will definitely be eating here much more often
Andy Betty . 2024-02-29
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Golden star ,best Chinese takeaway in pontypool,the food All piping hot and delicious, will definitely be using again! Top class food *****👍👍👍
Yan Lin . 2024-02-29
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Lovely food not greasy woukd recommend
Karen Jenkins . 2024-02-22
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Great food, the delivery driver Alex is really great, always a good service
Chips Cheese and Beans . 2024-02-07
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AVOID!!! Delivered the wrong food, refused to add fresh chips even though it was there mess up. Absolutely disgusting attitude on the delivery driver. Asked him to leave the property and refused.
Lowrie Mcging . 2024-02-02
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Made an online order, food was extremely late, the order was incorrect, called dozens of times but no connection,the food heat and packaging was sufficient, not the tastiest we have ever had, a bit lacklustre sadly. And the current prices are getting that the value is not worth having takeouts…. Won’t rush to order from here again.
Wesley Davies . 2024-01-27
MORE AT Google
Just had our 1st meal from here, and oh my! It was amazing, best chinese we have had in a long time! Well worth a visit, you won't be disappointed 😋
cheryl hanks . 2023-10-20
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Very good authentic chinese food i personally believe the workers are very kind and the service was extremly fast. BEUTIFULL PLACE 👏😊
Thetea Squad . 2023-10-12
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Food arrived 30 mins earlier than expected (ordered as they opened) and as they didn't have a coke can, they upgraded us to a coke bottle! Vegetarian options are poorly labelled in the just eat app, but better than some other local chinese takeaways.
Ollie Lawson-Jones . 2023-08-28
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Food is amazing and wouldn’t go anywhere else! Always receive food boiling hot and on time.
Shakira Louise . 2023-08-06
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Always order my food from here, best place about. Great quality food and always on time.
Elisha Lee Bound . 2023-08-06
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Having been locked down for so long we decided to order a takeaway from The Golden Star, we were not disappointed. The service and the food was excellent, we will certainly be ordering again. Many many thanks.
TrevorS939 . 2021-02-08
MORE AT TripAdvisor
We have always had great food from the Golden Star, and quick deliveries when we have ordered online. The prices are slightly inflated online, but this is the same for all takeaways now.
Pipstar123 . 2020-10-24
MORE AT TripAdvisor
Absolutely disgusting food called in with fast Eddie and got crispy Duck and pancakes with salt and pepper chicken and chips, the chicken bounced like a powerball down the street, chips are raw and hard. The duck Jesus. Hirst it’s still quacking. Stay away from this place where the chef is obviously learning from a early learning book.
damomac . 2020-10-14
MORE AT TripAdvisor
We ordered online and was estimated a 45-60 minute wait. We Waited 2.5 hours for average albeit hot food. We could not get through on the phone line to find out what was happening with our order it said busy all the time. Went there after 2.5 hours only to be told that it had just left with the delivery and they said sorry. Was given no explanation as to why it’s taken 2.5 hours for a chow mien, chips and fried rice. We understand about ordered in front of ours and we wouldn’t say so much if not for the fact there was a huge lack of communication and false waiting times issued.
CharlotteRose66 . 2020-09-27
MORE AT TripAdvisor
The last three times we’ve ordered as a family they have always left something off and come up with some excuse but if you order off just eat they seem to get it right strange
T437IOmarkb . 2020-06-26
MORE AT TripAdvisor
First order from here.Delivered at least twenty minutes earlier than original time.Start with the negatives which are the chips. Poor quality. Don't get a large as not needed. Beef chow mein was spot on with a good level of meat and nice noodles.Singapore fried rice wasn't very spicy but good consistency.Top quality prawn crackers.Overall this has a good quality level of food.
130KevinS . 2020-03-01
MORE AT TripAdvisor
Never had a bad meal from here, lovely tasting freshly cooked with excellent delivery times more often of not earlier than time give, only downside is that if you order online you have to pay by card as their isn’t a cash option and if your rush or have a houseful. I have used this takeaway for 5years+
larny1981 . 2018-09-16
MORE AT TripAdvisor
Order from here on a regular basis, and can honestly say that we've never had a bad meal. Food always arrives hot, and there's always plenty of it. Great value for money.
its_llew . 2018-03-31
MORE AT TripAdvisor
Really tasty food, Thai Beef was wonderful
Darren . 2017-10-31
MORE AT Just Eat
Lovely food delivered early and really hot would order again
Kerri-Ann . 2017-10-29
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Was lovely ! Hot Will defo come back
Carys . 2017-10-12
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Love Golden Star. Only Chinese my family will eat. Never had a bad meal.
Jenny . 2017-10-06
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Fast delivery,hot yummy food, definitely will be ordering again. Thanks
Gabriela . 2017-10-03
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food was delicious, hot and of excellent quality. Delivery was early, arriving almost 45 mins before the expected time and included a free starter (some mini-spring roles) excellent stuff. thank you very much.
Tim . 2017-09-30
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The food was too early I set a time as we were ecpecting guests who were on time and cooking supporting elements to the meal. The chicken balls were undercooked for the 3rd tine now so were stodgy and doughy. The chicken fried rice was nice.
Denise . 2017-09-22
MORE AT Just Eat
food lovely and hot and delivered 30 mins early which was a bonus.
Stephen . 2017-09-21
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Really nice food, good size portions!! Yeah definitely order from there in the future
Liam . 2017-09-08
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Two consecutive nights for takeaway food. Delivered on or before time. Food hot and of excellent quality. Will definitely order from here again. All who had the food was very satisfied. Many thanks from a happy customer
Christopher . 2017-09-08
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2nd second the written instructions were not followed. Won't order again.
Kelly . 2017-09-03
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Boiling hot fresh veg absolutely stunning won't go anywhere else now.
Kirsty . 2017-08-29
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Great food always, Golden star has been my favourite Chinese in pontypool for a few years and has yet to disappoint :) always early/ on time I have never received a delivery late so I would recommend it to anyone who would like a good value meal cooked to perfection :) thanks Golden Star
Ieuan . 2017-08-28
MORE AT Just Eat
fab food,good delivery time.will definitely order again.
William . 2017-08-27
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Excellent food as always very good quality will recommend to anyone friendly staff spotless restaurant favourite Chinese takeaway
Amy . 2017-08-26
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Very poor and can't believe they charged us for delivery after spending £40+
Charlotte . 2017-08-25
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Good food and a handsome, good knowledgeable delivery driver.
Lee . 2017-08-20
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Food was lovely will definitely order again
Kirstie . 2017-08-17
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Speedy delivery,food was boiling hot when arrival.would order again!
Lewis . 2017-08-15
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Best Chinese in pontypool town,will definitely come back.👍👍👍
Kirsty . 2017-08-13
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Chicken wings Peaking sauce was ordered, but never arrived, chicken noodles were delivered! ....food quality was poor & unfortunately the meal was thrown away, Having looked forward to the Chinese meal we were left bitterly disappointed £34.10 now seems a waste of money, I've now put the food in the food recycling waste 😞
Darren . 2017-08-06
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Excellent quality - quick delivery and food lovely.
Clare . 2017-07-23
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Excellent service, as always. This is the third time ordering and every time food arrives early, is piping hot and absolutely delicious. Best Chinese take-away around, without a doubt.
Sara . 2017-07-22
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The food was ok but not what we ordered!! We will give them another chance.
Emma . 2017-07-22
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Lovely food and was delivered in about 25 minutes
Karen . 2017-07-21
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Food delicious as usual, and plenty of it as usual. Delivered really quickly this time, though orders are never delivered late. Excellent service, highly recommended! Thanks to all at Golden Star!
C . 2017-07-20
MORE AT Just Eat
food was lovely and hot, my one small gripe was that in the King prawn with Ginger and Spring onion the contents seemed to be made up of a large amount of normal onions. which is not even in the name of the dish. hence most of the dish was left uneaten.
Stephen . 2017-07-15
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Always perfect! Boiling hot on delivery . Food is delicious
susan . 2017-07-15
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Brilliant food always order golden star!
Chanelle . 2017-07-15
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In all time's we have had food from the golden star and that alot we have always had good 5star food But last night was the worst food we have had mine way vary vary salty and the wife was bland vary little taste hopefully it is a one off so will try again but it will be a last chance
ron . 2017-06-25
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Fist time ordering. Food was fab better everyone enjoyed there meal. One of the best Chinese meals ever bought.
James . 2017-06-23
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Spot on, great quality duck it comes already shredded, and the rice was perfect. Will order from here again.
David . 2017-05-30
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Fantastic food, hot and delicious. Sadly they didn't deliver the bottle of diet-coke that we also ordered. After a brief discussion they did send out another delivery which arrived 20mins later, although this was full-fat coke, not Diet Coke. Still, we've used them before and I'm confident it was a one off and just 'one-of-those-things' that must sometimes happen on a busy Saturday evening. As mentioned, the food was delicious and we will use them again.
Louise . 2017-05-28
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Awesome. Ordered it on the way home then it came earlier than stated. Such delicious food. Awesome.
Jules . 2017-05-27
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Delivered earlier than told on website - as always for us guys! Thanks for the great service and great food.
Allison . 2017-03-15
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Always great food and great service from Golden Star. Delivery arrived hot and fresh before the requested time. Would recommend this outlet every time, you won't be disappointed.
Ian . 2017-03-11
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Sorry but food was not the best
David . 2017-03-11
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Arrived an hour earlier than the time confirmed. 2 rice meals were sticky and stodgy and lacking seasoning to taste. The food did arrive hot.
Jennifer . 2017-03-07
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I ordered from here as my usual Chinese was closed. My partner and daughter preferred this takeaway, but I preferred my usual Lee's Kitchen! Just a matter of preference that's all...
Marsha . 2017-03-07
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Really lovely food and great service
Jennifer . 2017-03-05
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They never fail to impress.. always lovely food, speedy delivery and friendly staff! Will continue to order 😀
Amy . 2017-03-03
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Don't bother ordering through just eat as they don't deliver. No contact made from the restaurant I phoned them to enquire where my food was as they were 15 mins late, to be told they haven't even started to cook it. Lousy service
Rachel . 2017-03-02
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Came before time and hot would use again without a doubt
Ty . 2017-02-11
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Very quick delivery! Food was delicious! Delivery guy was polite and friendly! Very happy!! 😁
Richard . 2017-02-10
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Meal was delicious, good portion sizes , delivered ahead of promised time. Each time we've ordered we haven't been disappointed. Cannot recommend highly enough. Will definitely order again-our default choice for delicious Chinese meals!
C . 2017-02-03
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Arrived early food was delicious and piping hot will use again
Cath . 2017-02-01
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Always get great food & great delivery timing
D . 2017-01-28
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Excellent - huge portions - will use again!
Julia . 2017-01-25
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Yes very nice and on time but a 50p card fee was a bit of a surprise.
Paul . 2017-01-06
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Super fast delivery and polite drivers. Tasty food. Good value.
Kirsty . 2017-01-03
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Oredered from here for the first time .Fast service but poor quality food . All stuffed in a box sauce leaking everywhere .
Lisa . 2017-01-03
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Wonderful food and delivery was bang on time. Would definitely recommend the Golden Star to anyone.
Sara . 2017-01-01
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Very disappointed! The noodles in the chow mein were mushy and it had very little chicken in it. The chicken in the curry was soft and mushy with no texture. We threw most of it away!
Deborah . 2016-12-31
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Ordered quite a large order as my sons were home from university. Food was virtually on time and was very hot. All dishes were tasty, full of meat and vegetables, rice and noodles good and fortune crackers are a nice touch.
Paul . 2016-12-23
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Ordered a House Special Chow Mein & asked for no onions but they ignored the notes and put onions in. The Chow Mein was also mushy. We also ordered chips, they were hard and dry, they did not taste fresh. The spare ribs were very nice and so was the fried rice. Probably won't order from here again
Simon . 2016-12-22
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Have now had both deliveries and restaurant service and they have both been excellent.
Michael . 2016-12-19
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Very happy with the food and service, the young man delivering the food was very polite, and I value polite.
Juanm-Uk . 2016-12-18
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We have several take away meals from the restaurant on several occasions and have found the food most palletteable
PaulW749 . 2016-12-10
MORE AT TripAdvisor
Wouldnt go anywhere else just a shame you can not pay cash on delivery anymore
Leigh-Anne . 2016-12-09
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Best Chicken chow Mein we've ever had. Just wish there was more chicken. Prefer to not have the prawn crackers & veg samosas.
Colette . 2016-12-03
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Order was a little late but all was forgiven as the food was stunning defiantly ordering from them again when i fancy a Chinese. .
John . 2016-11-26
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Brilliant quick delivery. Arrived before delivery time. Food was really nice as always.
Rhys . 2016-11-18
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The Thai red curry is one of the best we've had, and it's a big portion. Very tasty
Donald . 2016-11-11
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Lovely food and very fast delivery, thank you!
Karen . 2016-11-10
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Lovely as always. Thank you very much 😊
Cath . 2016-11-05
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Have made a few orders from here. Always excellent. And just eat app and service is 1,000,000 times better than kukd.com
Tabias . 2016-11-01
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Great food and super fast delivery!!!!
PHILIP . 2016-10-21
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All excellent & food was hot :-)
Kayleigh . 2016-10-21
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Have ordered a few times, delivery always prompt and friendly. Food is excellent, only minor complaint would be chips always seem to be re-cooked. Otherwise excellent, with good size portions and a nice touch of free spring rolls! Would definitely recommend, and will continue to be our default Chinese order! Have not used restaurant so 3 stars given as a median.
C . 2016-10-12
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Great food delivered early, can't fault you!
Mark . 2016-10-08
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Nice food, great taste and good portion size.
Paul . 2016-10-08
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Food tasted salty and chow mien was taste less the beef and pork in special curry was chewy did not enjoy at all
Ricci . 2016-10-07
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Normally order from here but this time it was horrid, didn't even fin8sh it! won't order again
Ben . 2016-09-30
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Food was lovely as usual and our food arrived in 30 minutes..quickest takeaway delivery yet! :) Unfortunately, the Crispy Beef was a let down..the dish consisted of 50% beef and 50% onion!! And the beef was so crispy, it tasted like 80% flour 20% beef, absolutely disappointed. Lamb in spicy garlic sauce was gorgeous, will definitely have that again.
Michele . 2016-09-17
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I have ordered from the before and will again
Mrs . 2016-09-16
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The food was really tasty and not too oily. Shame about the lack of meat, the Kang Keo Wahn beef dish seem to be filled with more mushrooms than meat. Would definitely order again though, great service and great food! :)
Michele . 2016-09-04
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105 Opinions
The food was excellent as always and good potion sizes. The service was on time and very polite. The venue is exceptionally clean and lovely, takes me back to my childhood when it was our local chip s
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