Golden Palace in Ballymena

Used to be our favourite Chinese but must have new cooks/owners as the food is now awful. We loved the buffet boxes but had to throw ours in the bin as it was so bad. Won't be back or recommending.

I ordered food for 18 st. Patricks drive and it never arrivrd. Disappointed valuable customers lost😕

Food was delivered 1 hour late, cold and bland. Staff on phone were not very helpful and refused to rectify.

order 19:20 didn't come till 9pm and was cold

Food was cold and had very little flavour

they need another delivery driver hateful waiting hour for delivery when get it its cold

Terrible service never again even after waiting over an hour an half the manager hung up on me cause she didn’t know where the delivery man was and it had been in bag for over 40 mins saying around god knows where … but it was still in the bag if I wanted it. She knew I often got from there but didn’t care disgrace service even after last time I picked it up! Wasn’t pleasant!! Good luck to all at this place and anyone that orders from there…

ordered mild mixed salt n chilli was tasteless and the meat was cooked to an inch of it's life. So hard to eat without risk of breaking a tooth prawns we're rubbery.

Great food, consistent quality !

Ordered takeaway tonight honey chilli chicken is not what it used to be sickly sweet and faint fishy taste from the chicken and very little sauce 2 slices of peppers and a few onion slices i have a full portion of this with half a portion of fried rice and it was still too dry to eat bang bang chicken skewers were not skewers but chicken pieces again with little sauce didn't taste of fish as much but hardly any sauce dry stringy chicken and no more cabbage onions and carrots in the sauce so again basic. Dry soft noodles are fine. This was our favourite take away in ballymena so would have gave them a pass on this but the delivery was 45 minutes late cold and when we called to check On ETA the girl on the phone said what do you want me to do was very rude had we gotten basic customer service we would have give them a pass but basically bad food bad service we wont be back

food had clearly been out for delivery for a long period as the chips were cold soggy and hard, the noodles were all stuck together in a huge clump and ordered salt and chilli chicken and got honey chilli, the only thing we really could eat was the rice and curry sauce.

The order was missing a boiled rice. We did not want to wait so had to make our own.

Order took over an hour and a half to be delivered and was wrong, quality not as good as usual, very disappointed

I ordered just after 5pm for delivery at 6. Food still hasn’t arrived and it’s nearly 18.25. Rang restaurant and their response was ‘we are very busy !’ That may be the case but I gave plenty of time and and to be told it will be another 30 mins is frankly unacceptable and poor customer service !

really enjoyed food and person delivered was nice

Order was supposed to be delivered at 5.45 didn’t come until 6.15 and two items were missing.The missing items were delivered 45 minutes later!

order was oven 1 hour late. After I used Just eat to chase up the order, the restaurant got in touch about the delay. However the delivery was still over 30 mins later than their updated time and was missing drinks from the order. Chips were BAD!

Brilliant atmosphere at this Chinese the gentleman behind the counter willingly took time to tell me the menu and give me his recommendations and told me his personal favourites polite manners from all staff, seating area nice and clean, food cooked to perfection, overall excellent experience will 110% be back to this place 🍒🤟🏼👍🏻🤯😎

Had the best satay ever ..I kid you not amazing ...we had a wee buffet box it was all amazing ..please do not change anything it was A*

wrong ordered delivered so had to wait on part of it coming again and wasn't all sent out fresh so half was freezing first time ordering and not impressed

alright apart from Rice very dry didn't taste fresh more sitting awhile. pork was very chewy

food was cold . Greasey . Just disgusting

Food arrived warm & on time but its a pity when u ask for very little vegtables and u end up taking 1/4 of the dish out due to all the vegtables .. also the change to the special fried rice (I got it last week) isn't great, was much better before with the chicken being coated/crispy also the bbq sauce used to be thicker and sweeter..pity that changed too. Chips & Salted Chilli Prawns & bbq ribs were good though 👌

I had a lovely sweet and sour chicken tonight, really enjoyed it. Highly recommend. I will be back tomorrow 😃

Had sweet and sour chicken tonight very tasty lovely fresh products used. Plenty of chicken in dish.

Horrible! New chef really disappointed 😞

Ordered out of here a few times and it's always been ok but ordered a beef curry, fried rice, and chips. Don't know what kind of meat it was but wasn't beef the rice had o couple of burnt bits in it,first time I've ever seen that and the chips weren't great either all in all very disappointing

Ordered £35 of food , majority of it was fine ( Honey Chilli Chicken) . However the “Special” curry I received was well below par . One would think it would have Beef , Prawns , Char Sui and Chicken . With onions peas , and mushrooms. Well either I got a wrong order or they have seriously dropped their standards. I received a curry sauce with chicken and char Sui . No Prawns , no Beef , no veg . I rang the premises to only to be told “That’s the way it’s made !” . No apologies or substitute offered . I made a mistake ordering from this establishment.

Great food. Definitely will order again.

Salted chilli chicken is absolutely lovely by far the nicest I've tasted! Lovely food and great staff

Waited over 2 hours for it to be delivered even called them to be told the food was on its way waited another 30 mins to be told that my order was cancelled when they had already got paid for it and the food was absolutely horrible worst Chinese I've ever had definitely never getting from here again wouldn't feed my dog it not one thing that we ordered was nice

Unreal food ordered around £45 worth and all was eaten absolutely beautiful will be ordering again

As with any Chinese it depends on the chef. Different sauces Different flavours. Find one that suits you? Mine is Kung po chicken. Tasty for me anyway.

Worse place to get something to eat. We ordered food which came to £41 something pence. The food was a nightmare, I placed a order for myself, mummy, her boyfriend and our friend the order was taken down wrong I spoke clearly and slowly and even waited till the man trying finding a small chicken fried rice for mummy. The last time something was ordered from here ( golden palace ) they found a small chicken fried rice but this time the man on the other side of the phone said that there was only the normal sized one so I ordered that for mummy and the order was wrong from start to finish one chicken fried rice had no gravy ( mine ) the other had only a tiny drop ( mummy’s ) not enough to taste it. Mummy’s boyfriend found the chicken balls tasted raw even though they were cooked and he did not like his food either and our friend had eaten his but it didn’t seem to good either. We didn’t even enjoy it or even like it tonight it has made us feel sick 🤢 to the stomach and has left a funny after taste in our mouths. Waste of money and not even worth the wait am disappointed and disgusted with the food and we have said we will never be buying any food from there again !!!! I would not recommend this place 😡😡😡

Well, I was always a skeptic of chinese food but man had I not tried food from here, I'd never have known. Food is delicious and definitely try atleast once if ya haven't. On top, all staff and even the drivers are polite and courteous. Honestly, wish this was a restaurant.

Great food order most weekends. And very very rarely have had any problems. Very happy and will recommend to anyone.

Delivered on time, delivery driver polite hence why the 1 stars.Chicken curry tasteless, Cantonese beef chewy quite tasteless also. Full of veg very little meat chips were nice enough defo won't be getting from her again waste of £23

Awh best Chinese in town can't beat their Currys

This takeaway restaurant was brilliant for a ages but unfortunately their food & service has went to the dogs... I ordered a delivery on 3rd April 2022 via just eat ,it arrived 1 hour & 25 mins later but was absolutely inedible (freezing cold & damp) I put this down as a one off as I'd had great food previously. I ordered again on 13th April 2022 via just eat, this time it took 1 hour & 30 mins & it was even worse, I spoke to the delivery person who told me he would get someone to ring me the next day, it went straight in the bin. Total cost from both orders £51.70. This time I rang & spoke to the manager who explained that this is to be expected as the food is put in carrier bags & the driver keeps his window down to minimise the condensation... I'll certainly be going elsewhere in future..

Very filling indeed I am stuffed

The best mixed grill in Ballymena. No else gets close. Order all the time and order is always correct. Staff are polite and food tasty

Food was lovely, but the woman delivery driver sent her son to my door, son kept £10 from my change and I didn't realise till I shut the door, rang the shop back and they said they had checked the delivery drivers change and it was the right amount.... Obviously it would be when they would of put it in their own pocket, absolutely discusting. Watch out for your change from the woman delivery driver and her son, robbing people's change by given them the wrong amount. When I rang the shop I felt like I was lying and not believed.. Will not be ordering from here again. This use to be my favourite Chinese place but this place has gone down hill..

I would never order out of this place ever again because they alway mess up people orders or the staff being rude to customers on the phone or missing items

Ordered for the first time, won't be back. 1 star and that's being generous. 3 bites and in the bin. Rice was as poor as I've tasted and as for the chicken - tasted like it was cooked several times. Awful

Good food, poor service. Felt very disrespected by staff who were taking order!

Not good at all. Will not be back.

I get a carry out once a week at least,as the chpoice of sit in chineese resturants in our area is very limited..The service from staff is very good and usually quick even at a busy time . the food in my judgment is of a high standard and seldom varies in quality.

I have been going here for years now,never had a poor carry out The selection and food is amongst the best