GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3,0

Based on 753 opinions finded in 1 websites

3.0Ambience3.0Cuisine3.0Price3.0Service
site_photo4
Score
OpinionsNoteTripAdvisor7533.0

comment_iconOpinions

Having previously dined in a number of the restaurant's located in China Town London. we decided to try Lotus Garden for the first time . sadly it will be the last.. 1) Staff.. Rude and Unhelpful just about sums them up 2) Ambience... There isn't any 3) Soups... Cold and tasteless 4) Dim Sum appalling and Cold 5) Drinks... Difficult to ruin a bottle o sparkling water .. so that was fine We had intended to have a full meal.. but decided to pay and leave and go elsewhere

site_logo

KenFromKent . 2024-05-07

MORE AT TripAdvisor

Have been here about 5 or 6 times coming to London. Always really enjoyed it. Always been sat downstairs and watched the world go by outside. Food has always been good. Staff were attentive and friendly. We sat upstairs this time. I think next time we come we will try another restaurant for the fact that the toilets were awful and really do need refurbishment. Reasonably priced. Would like to go back but do not want to go in those toilets again.

site_logo

AMH97 . 2024-04-17

MORE AT TripAdvisor

Rushed service, cold food. Expensive for what it is. Plenty of other restaurants to choose from in Chinatown. Give this one a miss. Shame it went down hill. Used to be good.

site_logo

NOXCO . 2024-03-23

MORE AT TripAdvisor

This restaurant’s food tastes like something one orders from a ‘fast food’ chain. The food is edible but not great at all plus the service is bad!! This restaurant is absolutely not worth the money spent!! I’ll definitely avoid it!!

site_logo

VivIamblessed . 2024-03-14

MORE AT TripAdvisor

As ever, the dimsum here are excellent, fresh, good portions, prompt and good service too, this'll always be a nice place to lunch.

site_logo

magdaB734 . 2024-03-02

MORE AT TripAdvisor

The food was excellent!!! We had dim sum and it was very tasty. The kids loved it but we waited 1 hour to get all our food (7 dim sum plates).

site_logo

Francois90210 . 2024-02-12

MORE AT TripAdvisor

as the title says not a lot to write home about we only went here because every other restaurant had long queues. I wished that we had queued

site_logo

humerous60 . 2024-01-31

MORE AT TripAdvisor

Love this restaurant for Sunday lunch and always come here if we've stayed in town on the Saturday night. It does get very busy so we always try to get there for about 11 am to avoid being turned away or having to wait - for us it is worth it.

site_logo

Ken M . 2024-01-22

MORE AT TripAdvisor

Every mouthful delicious. Had selection of favourite dim sum dishes to share. Roast pork cheung fun, bbq pork steamed buns, rice in lotus leaves and crystal prawn dumplings. Could happily eat this everyday! Ate dinner here last night too and everything also perfect - only criticism is cold air from air con meant food went cold quickly (upstairs). We were on ground floor today so all okay.

site_logo

jen_br19 . 2024-01-15

MORE AT TripAdvisor

Absolutely amazing dim sum! I loved all of it and will definitely visit again. Have some jasmine tea to wash your food down. Currently in a happy food coma!

site_logo

michael l . 2024-01-15

MORE AT TripAdvisor

Très mauvais et très cher. Bruyant, service en-dessous de tout et qualité plus que médiocre. En plus 10% de service en plus qui ne sont pas annoncés au départ. A fuir !!!

site_logo

Fearless41908821016 . 2024-01-02

MORE AT TripAdvisor

Si vous désirez très mal manger dans un endroit bruyant et pourtant sans ambiance, être « servi » par une équipe incompétente et malhonnête….passez les portes de cet établissement, vous ne serez pas déçus : les plats, sans aucune présentation, sont secs et pourtant gras, froids et insipides…. Seule l’addition sera salée !!! À fuir !!!!!!

site_logo

Rémy O . 2024-01-02

MORE AT TripAdvisor

My wife and I with 2 friends had a show booked but unfortunately when we tried to book a suitable restaurant online we kept getting booked up responses so we decided just to see what we could find in Chinatown on foot. Unfortunately, we found this place!. When the waiter came to take our order he was surly and seemed impatient - we should have left at that stage. When the starters arrived some were poor and some very poor. Some of the mains came before 2 of us had finished their starters and my wife's main didn't come at all. When the 3 of us had almost finished our meals my wife told the waiter she now didn't want her main and he had to be told forcibly to cancel it. He was less than impressed when he was told to deduct the 12.5% service charge off the bill. The food was poor at best, the toilet was disgusting and the male staff member who dealt with us was rude although there was a pleasant young female staff member. We will not be back!

site_logo

Ronald S . 2023-12-14

MORE AT TripAdvisor

This place is amazing as it offers a huge range of freshly made dishes. Each time we're going, we order a lot of steam cook food and the crispy duck, so delicious. There is always a lot of Chinese people eating there which is proof that the food is worth it. I agree that waiters may seem a bit "rude" but the place is so busy that they run all the time. Be kind with them, I think they're doing a very stressful job. I would recommend the place to anyone wanting to enjoy proper Chinese food in the center of Chinatown.

site_logo

vincbleu . 2023-12-12

MORE AT TripAdvisor

What a dump, dirty overpriced and measly portions of mediocre food- don’t bother! We paid 85 quid for a two person set meal with two drinks, portions were too small and the soup was like dirty dish water warmed up 🤢 Only one m&f toilet which were mingin oh yes and we paid 3.50 for a can of Diet Coke with a straw in- we did even get a glass!

site_logo

gregory d . 2023-12-09

MORE AT TripAdvisor

Excellent! Went back thrice on our short trip to london because the dim sum and duck was so good! Recommend the steamed spare ribs, crispy taro dumplings, Cheung fun and siu mai.

site_logo

Tour734003 . 2023-12-03

MORE AT TripAdvisor

Absolutely disgusting the place is dirty and the staff is rude and nice running around. Absolutely disgusting 🤢

site_logo

Renata S . 2023-11-03

MORE AT TripAdvisor

Ondanks de slechte score die het krijgt op tripadvisor, wouden we ons toch wagen aan dit restaurant. Vooral omdat echte...

site_logo

AS9300 . 2023-10-26

MORE AT TripAdvisor

I accidentally ordered a dimsum meal for 2 not knowing the price and when I tried to change my order the waiter got angry and was like we already ordered what you ordered and I felt uneasy to change my order and that just ruined...

site_logo

Ashmita G . 2023-10-13

MORE AT TripAdvisor

Van buiten af zag het er een prima chinees restaurant uit, maar eens ik een een goede vriend binnen waren...

site_logo

BertV974 . 2023-10-08

MORE AT TripAdvisor

The staff in the restaurant is rude and extremely loud and noisy. They were making a lot of noise so we asked to be shifted to their seating upstairs. They made us carry our own drinks up. they did not serve us green tea because...

site_logo

aratiagri . 2023-10-03

MORE AT TripAdvisor

We came here and there sit us really quick we order a drink as we was looking at the menu we order the food and it came really quick with was good and hot and the staff was really nice help us when we asked...

site_logo

Tinamane . 2023-09-24

MORE AT TripAdvisor

This restaurant is amazing! The service is amazing and the food is nice and warm. People say it’s terrible but this is an amazing place to eat. It’s very cozy and you have a lot of options. In my opinion, it is the right prices...

site_logo

Hells H . 2023-08-16

MORE AT TripAdvisor

The worst Chinese restaurant I’ve ever been, the waiters are very rude and unprofessional. They asked to pay the bill during the dinner because they have the same education like a beastie! NOT ANYMORE

site_logo

PietroSc71 . 2023-07-02

MORE AT TripAdvisor

Authentic Cantonese cuisine, a rare find. Had dim sum here and it reminded me of being in Hong Kong. Their beef rice rolls were devine..texture so smooth! Their fried rice just not too greasy. And their crab dumplings one of the best I’ve eaten..very similar...

site_logo

dh9518775 . 2023-07-01

MORE AT TripAdvisor

One of my favourite chinese restaurants to eat at. We had an early dinner here before going to the theatre and was not disappointed with the food - always excellent and the staff very helpfull and polite.

site_logo

Ken M . 2023-06-25

MORE AT TripAdvisor

Food was disgusting we sent it back and they still charged us telling us even thou we sent it back we still have to pay as we ordered it yet we didn’t know the food was going To be so bad, the attitude of the...

site_logo

chelle0402 . 2023-06-02

MORE AT TripAdvisor

They should not let you go in and order if they are closing. They bring your food, they charge you right away and they tell you they are closing in five minutes. Really bad service!

site_logo

poluvii . 2023-05-13

MORE AT TripAdvisor

Visited on a weekday with friends for a quick lunch and we had 4 dishes with a side dish of shredded turnip with vegetables. Our dishes were very basic,fried noodles with mixed meat and seafood which was sadly lacking in ingredients, a plate of 2...

site_logo

Doolie77 . 2023-05-08

MORE AT TripAdvisor

This could be the worst restaurant I have ever visited. We usually carefully consider where we’re dining in London, bur unfortunately we gave up on another terrible restaurant and had to go elsewhere. Unfortunately we happened upon this place. Truly abhorrent staff - they didnt...

site_logo

Runningfreee . 2023-04-30

MORE AT TripAdvisor

Lovely food as always but the service was terrible , both waiters and waitress were so rude and not interested. Toilets were filthy , will never visit this restaurant again

site_logo

Kevin A . 2023-04-22

MORE AT TripAdvisor

Popped in during during a two hour gap between theatre shows having been in before. It’s ok. Nothing particularly special but we’ve never had a bad meal in here and it’s normally easier to get a table.

site_logo

Nick R . 2023-04-16

MORE AT TripAdvisor

Delicious dim sum. Reasonably priced and good service. Very good experience and I will return shortly. Thank you. Ian.

site_logo

C6249KHianb . 2023-04-03

MORE AT TripAdvisor

My 2nd fav dumpling place in China Town. I try to go once a month, less people if you can go during the week. Super yummy dumplings. Price is about £60 for two if you order 6-7 plates.

site_logo

DimanaRay . 2023-03-30

MORE AT TripAdvisor

Always busy, adequate table service, but nothing exemplary for the 10% service charge added to the bill. Mixed seafood fried noodles on the menu at £12 is served as a high street takeaway standard, so not very impressed (see photo). Shown on bill as a...

site_logo

Daniel H . 2023-03-27

MORE AT TripAdvisor

Despite the rewievs this restaurant is good. Good food friendly staff and not overpriced. Customers were mainly Chinese (probably they know better than others whether the food is good or not). It's not even so dirty as described because many English pubs are much more...

site_logo

K4512HHlauraa . 2023-03-05

MORE AT TripAdvisor

My colleague and I ate here after work last week and we had a good meal. The food was tasty - I went for a safe Sweet & sour chicken as I expected I couldn’t go wrong with that, nice food, with good portion sizes...

site_logo

Worldtravel1992 . 2023-03-02

MORE AT TripAdvisor

We came here for a meal after going to the theatre. We were given a ticket to take upstairs and shown to a table. There were a couple of noisy parties in which the waiter apologised for more than once, but it didn't really matter...

site_logo

Rachel W . 2023-02-23

MORE AT TripAdvisor

Good dim sum. We were pleasantly surprised based on the ratings. The waitress was a bit odd because we only ordered a few dishes. But everything we ordered was good. I definitely liked the jelly fish and cucumbers.

site_logo

NS0903 . 2023-02-22

MORE AT TripAdvisor

Staff were friendly but Sorry to have to say the worse Chinese food I have ever tasted. Food was bland. Badly presented. I actually couldn’t eat it. Toilets were not pleasant.. strong urine smell. Just a bad choice out of many we could of chose...

site_logo

499kimid . 2023-02-14

MORE AT TripAdvisor

Food was ok, staff were incredibly rude, moody and unhelpful, never been treated like that in a restaurant my whole life.

site_logo

Jessblackx . 2023-02-09

MORE AT TripAdvisor

It was a busy time of year, so we had to queue to get in. We thought this was maybe a good sign, so didn't mind. Lots of restaurants had got queues. We were able to stand inside the restaurant. Man greeting us didn't smile....

site_logo

LondonFan2022 . 2023-01-22

MORE AT TripAdvisor

Lunch with friends on a cold January weekday afternoon was very enjoyable as,the selection of food we chosed turned out very yummy and portion size adequate. We had a dish of stir fry pork hor fun( broad white noodles),braised Tofu with vegetables,combination roast pork and...

site_logo

Doolie77 . 2023-01-16

MORE AT TripAdvisor

Peso la comida y la atención los mozos y no te explican nada no te ayudan no vale la pena...

site_logo

Alvaro R . 2022-12-29

MORE AT TripAdvisor

We came for an evening meal. China town was so busy. And this was first restaurant with shorter line. I really enjoyed it felt nice and traditional with good food.

site_logo

FieldFace . 2022-12-28

MORE AT TripAdvisor

We ate here on Christmas. It is a family tradition to have Chinese on Christmas Day. We waited in line, every restaurant in Chinatown had a line. After a 20’minute wait ir so we sat at our take and it was the first time we...

site_logo

Lainulo526 . 2022-12-25

MORE AT TripAdvisor

Decided to have lunch at Lotus Garden for the first time with a group of friends and enjoyed the food very much. We tried a selection of meat platter consisting of roast duck and pork and although portion were small, they tasted ok.Beef noodle stir...

site_logo

Doolie77 . 2022-12-14

MORE AT TripAdvisor

We always come back to this place. I don't care for the service, which was never unpleasant FYI, the food is always great. Over a decade later, with many new businesses coming and going, Lotus garden is still one of my frequent visit.

site_logo

nhanduong92 . 2021-05-05

MORE AT TripAdvisor

Me and my friends decided to chill out for a little while in the Chinatown. So, we visited the Lotus Garden and ordered deep fried custard buns with a kettle of Jasmine tea. Our snack visit was fairly enjoyable.

site_logo

tassapau2020 . 2020-12-29

MORE AT TripAdvisor

Deliciosos entrantes teníamos calamares, albóndigas de gambas en aceite de chile, rollitos de primavera y todos estaban muy frescos y sabrosos. Desafortunadamente no comimos ningún plato principal porque reservamos en otro restaurante para un poco más tarde, pero definitivamente regresaríamos. ¡Leemos las reseñas y no sabemos de dónde provienen todas las negativas!

site_logo

teethaddict . 2020-08-28

MORE AT TripAdvisor

Me metí en este lugar para almorzar (21/08/20), no estaba ocupado cuando entré al establecimiento. Miré el menú y elegí mi comida (ancas de rana en salsa XO con arroz hervido). el personal era educado y la comida era buena.Porciones de tamaño razonable (me dejaron lleno pero no hinchado) por el costo y las mesas limpias.Comeré aquí de nuevo. 4/5

site_logo

lukeg741 . 2020-08-21

MORE AT TripAdvisor

ein Essen mehr bekommen und bezahlt als bestellt, Geschmack wie an schlechter Imbissbude, überteuert

site_logo

schufa2020 . 2020-08-16

MORE AT TripAdvisor

Ruder the staff better the food. Generally the way it goes in Chinese restaurants. Had a fair meal. Nice beef brisket noodles. And roast Peking duck. My can of Diet Coke was flat. Happily swapped for another. Very good value with gov offer.

site_logo

jadenatasha . 2020-08-07

MORE AT TripAdvisor

Mi compañero y yo decidimos cenar en casa ya que estábamos deseando comida china. Nos llevaron a nuestros asientos y, a partir de entonces, nos indicaron cómo hacer un pedido en una hoja de papel. Luego, el personal tomó nuestros pedidos. Después de un tiempo, un miembro del personal se me acercó y me dijo que mi pedido ya no estaba disponible y que podía elegir otra cosa. Como tenía hambre, pedí todo lo que me sugirió. Luego, después de unos minutos, regresó diciendo que todavía les quedaba uno para mi pedido anterior y le dije que estaba bien y que estaba muy agradecido que se fue. Después de 15 minutos, una chica del personal se acercó a nosotros dándonos una orden diferente y ni siquiera dijo una palabra. Sin disculpas ni siquiera contacto visual. Después de otros 15 minutos, otro miembro del personal vino a una mesa diferente con nuestro pedido y tuvimos que decirles que ese era nuestro pedido. Nuevamente, no hay disculpas del personal. Tenemos dos pedidos más que estamos esperando. Decidimos comer lo que tenemos ya que tarda mucho en llegar nuestro pedido. Después de 10 minutos nuestro pedido fue servido en otra mesa y dijimos que era nuestro pedido nuevamente. No pudimos entender lo que estaba diciendo, pero nos pareció grosero cuando dijimos que nuestro pedido estaba claramente en una hoja de papel sobre nuestra mesa y que lo llevó a otra mesa. Claramente, el personal se confundió acerca de quién es el pedido. Pero dijo con sus palabras exactas "por eso le pregunto si este es su pedido". El punto era que nuestros pedidos se enumeran en una hoja de papel sujeta con un clip en nuestra mesa para que sepan qué son los pedidos. No se disculpó, sino que fue grosero con nosotros.La horrible experiencia en este restaurante no termina ahí. Me queda 1 pedido más sin atender y ha pasado 1 hora y 15 minutos desde que hicimos el pedido. Me acerqué al personal amablemente, seguí mi pedido que estaba esperando por un tiempo de vez en cuando dijo que había sido cancelado. No fui informado de esto. No esperaba nada. Si no hubiera seguido, estaría esperando allí aún más. ¡Al final, nos dieron una factura con un CARGO DE SERVICIO! ¿Qué tipo de servicio fue ese? Pagamos de todos modos, pero de nuevo esperaba disculpas ya que tuvimos una experiencia horrible en este restaurante, pero todo el personal no es nada amable y grosero con nosotros. Estaba emocionado de comer comida china, pero este restaurante me hizo muy mal el día. Espero que no le haga esto a otras personas, ya que no es algo muy agradable de recordar.

site_logo

361michelleo . 2020-07-30

MORE AT TripAdvisor

The food was perfectly acceptable but totally overpriced for what was average food in a shabby and scruffy venue.

site_logo

louyf . 2020-03-09

MORE AT TripAdvisor

Byliśmy z rodziną, nie jesteśmy zwolennikami chińskiej kuchni,ale zawsze trzeba coś spróbować. Ogólnie jedzenie średnie, dużo i nie za tanio. Taka mocna trójka.Zamówiliśmy zestaw dla czterech osób, a jedzenia wystarczyło dla siedmiu.

site_logo

WojtekNowako . 2020-02-11

MORE AT TripAdvisor

El personal no es muy acogedor, no entiende bien el inglés. Recibí un pedido incorrecto para mí y no se impresionaron demasiado cuando lo señalé. Cobrar por un plato de fideos sencillos y costosos. Nadie dijo gracias o adiós. No volvería a ir allí de nuevo.

site_logo

Sandra186621 . 2020-02-03

MORE AT TripAdvisor

Great experience, great food. Busy but efficient service. Friendly. Attracted by lots of locals. Not expensive £15 per head for lunch and we ordered more than we could eat.

site_logo

UKBlackLabrador . 2020-01-06

MORE AT TripAdvisor

We where seated by someone just pointing to our table and then our order was taken, food took a while to arrive on the table and when it did parts of our meal where missing we asked if they where coming out with the rest and was told it’s on its way after being told this there was a lot of shouting from the waiter to the kitchen (guessing wasn’t put through correctly) after another 10 to 15mins the missing food was served. Some of the food was good but other parts were bland and couldn’t taste much from them we asked about it and it was clear they didn’t understand what was wrong. I wouldn’t recommend this place at all the service was terrible and the food not much better. I wouldn’t have paid the 10% service charge or the meal price if I knew it was going to be that bad. Could have ordered from my local Chinese take away and had a better meal.

site_logo

F4328MSharryr . 2020-01-02

MORE AT TripAdvisor

Serveur très désagréable et froid! Les toilettes laissent fortement à désirer ainsi que le sol... ! S’agissant des plats les nouilles n’ont pas de saveur ! Très très déçu

site_logo

Jessica B . 2020-01-02

MORE AT TripAdvisor

Went with my 2 children as my daughter had recommended the Kai lan dish. My chicken dish tasted very odd, I’m sure it had been reheated. Wanted it to be special as I don’t often get the chance to be with my children but we were put on the 2nd floor in a corner next to the fridge and washing up area where they clashed the dishes every few minutes. Staff rude, and dishes all came at different times, with mine last and steaming fresh from the microwave.

site_logo

portuslav . 2019-12-26

MORE AT TripAdvisor

Dopo una lunga attesa in coda (ma vabbè questo era in conto perché era il pranzo di Natale e la situazione in tutti i ristoranti in Soho era la stessa) entriamo. Ps La targhetta attaccata all’ingresso con punteggio igiene 3 su 5 certo non era molto invitante. Avevamo anche cercato di capire menu e prezzi su Zoomato (buoni) e abbiamo deciso di entrare. Dopo esserci sedute, servizio molto veloce, poco attento e inglese non buono, abbiamo aperto il menu. LO SGOMENTO! Ho chiesto se fossero porzioni per 3, altrimenti non si spiegava! Accanto a noi una famiglia di 6Persone si è seduta e dopo aver aperto il menu, se ne sono andati subito. Io e mia figlia abbiamo optato per un involtino 4 pz e un piatto di noodles vegetariani, (in tutto 23£) niente da bere, acqua naturale 5.50 £, per dire. La qualità del cibo era sufficiente. Niente biscotto della fortuna. Avanti il prossimo.

site_logo

tiziana1969 . 2019-12-26

MORE AT TripAdvisor

Called in here as we, as a 4, were in London for the day to sightsee and take on the Christmas Lights - and Chinatown.We were feeing quite confident about the Restaraunt from the outside as the first three tables were Chinese family’s and if the Chinese like the Chinese then we felt it must be good?Met at the door my a very pleasant man who agrees there is a table upstairs for four.From the outset we must say we all had different starters and main course and all the food was very tasty and very hot and well worth the very reasonable cost.Where the Restaraunt lets itself down is with its service. Each potion is delivered in a piecemeal fashion and then almost thrown on the table without explanation – fortunately we can tell the difference between Beef and Chicken. However, the Dim Sum never arrived and the times between the main courses in this piecemeal delivery meant the first was almost finished by the time the fourth arrived. In leaving the we got so bored waiting to pay – at an empty table – we actually went to the bar to pay and surely a simple “thank you” for a £ 100.00 lunch could have been forthcoming.For the food we would return in a heartbeat – for the service I would rightly visit anyone of the other Chinatown restaurants surrounding this one.

site_logo

therealwelshedwin . 2019-12-16

MORE AT TripAdvisor

The staff was extremely rude. They quarreled, while our order was taken. The food was very greasy and cold when it was served and the main courses were not served at the same time.

site_logo

NMHamburg12345 . 2019-12-08

MORE AT TripAdvisor

The same old story as with most of the mass market Chinatown eateries.Great fun as a large group, atmosphere ok but food is, frankly, mediocre at best. Set meal for 28£ for a group of 6. Starters not edible as still frozen in the middle of the ribs, prawn toast soggy and pale. New platter brought out but then so closely followed by crispy duck that it became an eating race. You guessed it, mains arrived before duck eaten. I won’t make you I’ll but go way further afield for quality fodder.

site_logo

mr-blodwin . 2019-12-08

MORE AT TripAdvisor

love this place go every year.every time we visit London. always have same meal but i love it the curry beef is wonderful with the egg fried rice portions very big too

site_logo

Kim M . 2019-11-24

MORE AT TripAdvisor

Fui ayer después del teatro. No he estado en un restaurante chino durante años. El pie tardó años en llegar a pesar de que había varias mesas vacías. Cargaron 8. 40 por un arroz grande! No lo podía creer. Los platos principales estaban bien. Mientras comía la camarera se llevaban platos! Mi esposa y yo la miramos con consternación y pedimos que los platos permanecieran ya que todavía estábamos comiendo. Servicio realmente increíble. Ciertamente no recomendado.

site_logo

Sea98 . 2019-11-17

MORE AT TripAdvisor

It was a good half hour after the order was placed that our food was delivered, and it was Luke- warm, considering it was a cold day. The waiters were far from friendly, which to my mind is of the essence in the restaurant business.

site_logo

Keith D . 2019-11-06

MORE AT TripAdvisor

Abbiamo scelto questo ristorante tra i tanti in zona. Appena entrati ci viene consegnato un foglio con su scritto il numero del tavolo che dovevamo trovare autonomamente in un ristorante di ben 3 piani. Ci sediamo e notiamo subito la pessima igiene di piatti, posate e bacchette. Il cibo in se aveva una pessima qualità degli ingredienti di base, i camerieri parlavano a stento inglese ed in tutto ciò abbiamo anche pagato una cifra considerevole. Lo sconsiglio assolutamente.

site_logo

gilles1998 . 2019-11-03

MORE AT TripAdvisor

I wish I had read the tripadvisor reviews before sitting down in this place. Terrible is an understatement. A 4 year old could run this place better. I’ve spent many nights in chinatown and been to many a great restaurant around these parts. The Lotus Garden is definitely not one of these. The service was horrendous, none of the servers spoke a word to us the entire time we were there (which should have rang alarm bells). They didn’t even look at us when clearing plates! Dishes were simply dumped on the table and removed by lacklustre workers. I witnessed the table behind us ask for their second course for 35 minutes, each waiter claimed that the food was being prepared but it took nearly 40 minutes to materialise. If the place was full this might have been understandable but only 2 tables were being used upstairs. The food was less than average; greasy, cold and flavourless. Noodles were dry, chicken was so overcooked that it was chewy. This place is not cheap either at nearly £60 for a couple including soft drinks. Just a word of warning - you can find much better only minutes away. Massive regret coming here, evening turned sour due to this place. Will never be returning and I recommend others don’t even entertain the thought.

site_logo

moljohnson_ . 2019-10-27

MORE AT TripAdvisor

Horrible !!! Accueil froid, restaurant salle, mauvaise ambiance. Le serveur a été très désagréable. Plats surgelés mauvais et gras. Salade pourrie dans un riz frit, une honte.

site_logo

bisounourse5 . 2019-10-25

MORE AT TripAdvisor

Deux portions de riz et 1 Barbecue porc suffisante pour deux adultes et deux enfants Service rapide 18€

site_logo

Marjorievoyage . 2019-10-22

MORE AT TripAdvisor

Food quality very poor , extremely greasy. Staff not interested, poor attitude and complete lack of hospitality skills. We will not return .

site_logo

Helston1 . 2019-10-17

MORE AT TripAdvisor

Good food but slow service. We went on a Saturday night, so place was heaving with a queue outside. Waitress was friendly and there are a lot of options on the menu.

site_logo

431hiteshc . 2019-10-13

MORE AT TripAdvisor

Not bad restaurant on the corner of China Town. Decent menu. A few vegan options which was good to see. Was late and busy so was never going to be the best service but was good enough. Food was nice enough.

site_logo

Metropolitan_Man . 2019-10-08

MORE AT TripAdvisor

We had a very nice set menu for four here tonight. Reasonable value at £23pp, but the cheapest house wine was £22 a bottle... come on! And the waiting staff.... they looked like they’d an appointment with Judge Dread in the morning. Not a single smile or thank you. Come on guys, you’re taking £170 of our money, at least appear grateful for it.

site_logo

Andy-S60 . 2019-10-07

MORE AT TripAdvisor

We always visit this restaurant while in London but unfortunately this time it’s was dreadful. We ordered our food and drink, one starter was a prawn dish and they brought a chicken dish. Then as my husband was finishing his starter a waiter whipped his plate away without even asking if he had finished. The food was edible but not the standards we have had on prior visits it felt as if we were being rushed constantly. Our mains were missing dishes which we had to ask for, we noticed others had this problem aswell, when we had finished our meal the waiter was removing the used plates and dropped leftover food all over the tablecloth and left, a definite drop in standards at this restaurant and we won’t be visiting again

site_logo

vickie123cumbria . 2019-10-06

MORE AT TripAdvisor

La qualité des plats est médiocre. Les ingrédients des plats commandés lors de ma visite étaient incontestablement industriels et de surcroît débuts froids !

site_logo

743jeromed . 2019-10-06

MORE AT TripAdvisor

My mum and I visited the other week after a day out. We’ve eaten in china town plenty of times and we decided to try somewhere new. We were not disappointed. The staff were super friendly and accommodating. The food came out super quick and nice and hot. We were served by Ken such a nice and attentive person he is a credit to the team. We had the chicken sweet corn soup spring rolls prawn toast. Vegetable noodles sweet and sour chicken. Chicken with ginger and spring onions and egg fried rice. I would definitely recommend this restaurant and we will be back. Thank you for a great time.

site_logo

Simeran D . 2019-09-22

MORE AT TripAdvisor

Highly recommend this restaurant. We were a large group of eight for an early dinner. We were seated and drink orders were taken immediately. After receiving our drinks, our orders were taken for starters and main course. We received starters within 15min and our mains not long after. Large portions of food. All the food was excellent quality and flavor. Restaurant was full, with no empty tables when we left. A good sign that this restaurant is popular.

site_logo

JennyB4807 . 2019-09-13

MORE AT TripAdvisor

Very poor customer service and very low quality food. The food was not nice and the staff was very rude. I do not recommend this place at all. Not going to come back.

site_logo

ironman109 . 2019-09-10

MORE AT TripAdvisor

Je ne suis pas un spécialiste de la cuisine chinoise mais ce restaurant m'a semblé correct.

site_logo

Whymefree . 2019-09-09

MORE AT TripAdvisor

Very poor customer service - staff disinterested. Food average only. Little atmosphere. Did not receive anywhere like value for the bill, which also had the gall to include 10% service!

site_logo

skypey . 2019-08-16

MORE AT TripAdvisor

The stars are only for the food, which was pretty good. We visited pre theatre so appreciated the prompt service. Restaurant was grubby, service not really very friendly, plates cleared while my husband was still eating. Worst of all was the bill that was plonked (not requested) on our table, as the last main dish was taken away! No offer of desserts or additional drinks, especially as we still had a third of a bottle of wine to drink, which we did at a leisurely pace. People at the adjacent table had missing dishes, no offer of apology from the staff.... Would not return and would not recommend.

site_logo

emmabee3 . 2019-08-10

MORE AT TripAdvisor

Total disappointment with the food. I would expect something better from a restaurant in London Chinatown! The food was absolutely tasteless.

site_logo

Katerina S . 2019-08-06

MORE AT TripAdvisor

Hace mucho tiempo que vengo a este restaurante y siempre me iré sintiéndome lleno de felicidad. Su sopa wonton es una de las mejores que he probado y es un artículo en su menú que no recibe suficientes elogios. Su dim sum es increíble y el personal es siempre amable! ! ! Debes visitar Chinatown, no te decepcionará.

site_logo

drinkbabes179 . 2019-07-27

MORE AT TripAdvisor

We had the best ever Dim Sums here. All kinds of different varieties and flavors. Our main meals were also excellent. The staff knowledgeable, helpful and friendly

site_logo

jamestephbilly . 2019-07-15

MORE AT TripAdvisor

Goda dim sum och friterade vårrullar, lite tråkigare/torrare ”Peking-anka” (crispy duck). Nonchalant personal, dock väldigt högljudd och pratsam sinsemellan.

site_logo

bjoernstenvall . 2019-07-09

MORE AT TripAdvisor

Vi åt lunch. Anka med kinesiska pannkakor. Ankan och grönsakerna var lite torra men det var gott. Vi åt också steamed cheung fan (räkor ochbiff) De var jättegoda. Personalen är ganska nonchalant. Kommer inte till bordet och frågar om man önskar något t ex

site_logo

annelies221 . 2019-07-09

MORE AT TripAdvisor

Our first Chinese meal in London. It was a very nice wholesome meal. Tasty and good sized portions. Service was friendly enough.

site_logo

Richard_723 . 2019-06-30

MORE AT TripAdvisor

Have visited here several times - we always try and have Sunday lunch here if we have stayed in town on Saturday night. The food is always excellent and we were not disappointed.

site_logo

Ken M . 2019-06-30

MORE AT TripAdvisor

We were seated upstairs and alarm bells rang when we saw the stairs were grubby. Prawn crackers were scooped out of a container sat next to an overflowing open bin. Walked to the toilet and passed basins full of dirty dishes, still with leftover food in them. Waiters never cracked a smile, miserable lot. They had the cheek to add on 10% to our bill for service. They didn’t remove our dirty plates when we were finished eating. And on top of that, food was disappointing. We will not be back

site_logo

yummy27 . 2019-06-23

MORE AT TripAdvisor

Personnel désagréable, on ne peut leur poser aucune question, les plats sont limite tièdes , il ne faut surtout pas être pressé de sortir de table, je déconseille fortement de rentrer dans ce pseudo restaurant

site_logo

evabN6017JS . 2019-06-18

MORE AT TripAdvisor

Don't go to this restaurant, 《especially black people》

site_logo

H748900 . 2019-06-17

MORE AT TripAdvisor

I piatti sono nella media come qualità di altri risto cinesi, arrivano quando vogliono e nell'ordine che gli pare a loro, sono abbondati. La toilette è devastante!!!!! e il locale non eccelle in pulizia da tradizione cinese..c'è di peggio.

site_logo

mauriziocY4830KF . 2019-05-27

MORE AT TripAdvisor

Very nice Chinatown restaurant. Food is of very good quality and quite authentic. Service is prompt and attentive. You may have to wait for a table, but not for long.

site_logo

LonDaz . 2019-05-27

MORE AT TripAdvisor

We frequent China Town alot but this was our first visit here.

site_logo

Mukuma . 2019-05-19

MORE AT TripAdvisor

Omg... this is such a microwave food. The staff is rude and pay restaurant price although you eat in a creapy place. Avoid it.

site_logo

Victor C . 2019-05-18

MORE AT TripAdvisor

Entramos buscando los dumplings, la verdad es que fue un poco decepcionante, algo de culpa por nuestra parte al no saber exactamente lo que pedimos, una manera un poco peculiar de coger. Ira por parte de los camareros, servicio rápido comida regular.

site_logo

XavierC538 . 2019-05-13

MORE AT TripAdvisor

野菜蝦蒸餃子は、絶品。大根餅は、普通。紅油抄手は4個入りですが、風味が不足、ワンタンの皮も厚いので、この店では頼まないほうがいいです。蓮葉糯米鶏は2つ入り。具は少なめ。このあたりの他のお店と違って、お茶をどうするか聞かれて、普?茶を頼むとちゃんとでてきたのは、よかったです。他の多くのお店はお茶を頼むと、何も聞かずに茉莉茶が出てくるのですが。お店の人は、普通話ではなく、広東話を使っていたので、香港、広州系統なのでしょう。

site_logo

WasabiTofu . 2019-05-12

MORE AT TripAdvisor

Similary restaurants in London

restaurant_img
3,0

1 Opinions

Bamboo House Chinese Take Away
location-icon75 Dartmouth Rd
Chinese

В общем-то забегаловка, торгующая китайской едой. Есть прямо там - на любителя. Основной контингент берет еду на вынос. За столиками в основном не едят, а ждут заказ - а подождать приходится. . Китайс

payporkgoldenchickenfriedroastmusteggbeanduckrice