Based on 12 opinions finded in 1 websites
Based on 12 opinions finded in 1 websites
Nº 286 in 362 in Neath Port Talbot
Nº 6 of 8 American in Neath Port Talbot
Opinions
Was ok- delivered pretty quickly and what we recieved was hot. Chicken was a bit 'chewy' and one kebab didt have the lettuce etc as requested. I'd probably try elsewhere before ordering again
Laurageary . 2023-11-04
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Had the roast chicken, wow, I couldn't really work out what it was. It has been burned, re-warmed, then fried then re-heated again and maybe again, it was as dry as dry could be and actually not much left of it. The taste, well I had to at least try it, well, it tasted how it looked, appalling. Needless to say I didn't eat it, best place was the bin, undoubtedly it would have made me ill anyway, what an expensive piece of trash.
Clive G . 2022-05-03
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Quick and easy to order by phone. Or just walking in.staff very friendly.lots to choose from the food is good.
Emma jones . 2019-10-16
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nice freshly made burgers and pizzas, the 'deals' dont always work out cheaper though, ideal food for a beer sponge on the way home
Digicus D . 2018-11-18
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Order food here few times can be hit and miss depending on time of evening you order. Always received in the time given and friendly delivery staff.
Mark R . 2018-11-06
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I’ve ordered a delivery from here on two occasions, on both occasions, the price when being delivered has not matched the price given over the phone or on the menu, they add on to the price every time!! When I’ve called them to do discuss this, they get agitated on the phone, and talk so quick you can’t understand them. To be fair, the food has gone down hill here to, it used to be very good, but for me it’s now boarder line dreadful, I for one will not be getting ripped off again here!!
Nicky R . 2018-06-13
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Really enjoy food from here fast delivery the app is amazing and loads easier than calling just as quick food it hot when arriving staff are kind and friendly :):) and always gives me my salad separate when I for get to ask they already no lol thank you
Jade O . 2017-11-25
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I've eaten from here regularly, occasionally get a messed up order, occasionally get poor food. On the whole though food is better than other similar businesses in the area. Delivery is generally pretty quick. Problems: Guys manning the phone have poor English and there are often misunderstandings over order. They advertise weekend service until midnight but actually stop at 11:20pm. Food hygiene still 3/5.
Spice_tongue . 2017-04-22
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Just eat doesn't allow you to order and have the correct delivery fee so don't use it. Their Web page is ok though. Pizza has a weird taste and on both occasions we've ordered food has been at least 15mins late and cold. Won't be ordering from there again
Laura G . 2017-04-06
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I find golden grill food has gotten better this year never get my orders wrong and my food is always hot on delivery very quick delivery too :)
Jade O . 2017-03-31
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The guys who are working there always friendly and food always good with quick service on deliveries.
SteveC077 . 2016-12-28
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Pizza / Kebabs / Burgers / Chips, etc. I haven't eaten from here for a few years and wasn't overly impressed by the food in the past. Recently another pizza / kebab outlet has opened in this village and 'Golden Grill' seems to have upped its standards to compete. I've ordered Pizza on several occasions, the staff have been polite, the food has been very good, prices are fair, they deliver where their opposition will not and their delivery times are excellent, (my most recent order was delivered in 10 minutes - I live about 4 miles away). I hope they win custom back from their competition, they deserve to! 3/5 Food Hygiene Rating; http://ratings.food.gov.uk/business/en-GB/669845/Golden-Grill-Glynneath
Spice_tongue . 2015-06-01
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3609 Opinions
Items not added to original order so meant had to stand in line again to get the order completed. Ordered to take out yet order taken was set to eat in and then had to wait for food to be transferred from the tray to a bag, and customisations asked for were not served to had to wait for those items to be remade. Staff seemed complacent and not there, whether it was due to stress or other reasons but it was not overly busy.
398 Opinions
Just the two of us but I’ve never been in such a relaxed atmosphere! Stunning food in a beautiful setting and the ladies that served us were so welcoming and chatty! Nothing was too much effort for them. Thank you so much! Bad part: you can’t leave a tip using your card. Cash tips only! We will be back!
80 Opinions
We called thru the drive thru at 21:26 had to wait to be served no apology about the wait when we finally ordered our food we were told there was no gravy and was given terrible attitude by the young girl who served us my partner went into the store to speak to the manager only to receive full attitude no apology what so ever and got told there was no stock to make extra gravy when I know you make the gravy in the store as I was a manager there a few years ago so I know how the store is run with stock ect the team leader in charge was a youngster who was more concerned about messing around with the staff and not a care in the world about any customer who was waiting this store is a shambles and staff need to be trained properly especially the team leaders in charge I will never go back to the store and will be speaking to head office
143 Opinions
Omg what a delight, I cannot rate this high enough. I had a delivery so not sure what atmosphere is like, but the food is gourmet. I will definitely be ordering again and already told my friends.
1 Opinions
The food there is lovely.. But please don't go there if you a homosexual as staff decided to talk about you in the reception area in full hearing of paying customer. I got banned last night from the venue as staff talk about people who go to the gym. Friends of mine over heard a conversation about myself being poofy a gay to gay and some I can't write here so me being me went over and told them to they face . But then I had my pic done with a member of staff the other night and after I left was told the member of staff said I did not really want my pic taken with him. Thing is I'm known everywhere not for being poofy mind. People who go here make sure you look good because they talk about everyone. They talk about each other witch I find bad if I'm honest. I have spoken to a lot of people. And they have left for feeling uncomfortable being there. Think they all gone to the new gym by b&m they said lot better there. I'm off to the new leisure center in neath. Bye bye new plazza. Yeah and they can't get anyone to do classes there as no one wants to do it there... Terrible really bad. I been going there since it opened.. And they treat people like that. Don't waist your money