Based on 406 opinions finded in 3 websites
Based on 406 opinions finded in 3 websites
Nº 139 in 362 in Neath Port Talbot
Nº 4 of 8 American in Neath Port Talbot
Opinions
Lovely food and excellent services. Not much choice on the menu though if you don't like burgers or prepared to pay for an expensive meat Platter.
John Denton . 2024-12-12
MORE AT Google
It's only a small place, tucked away at the back of the shop, which is what you see from the street, just walk down the alley to the side of the shop and on entering the door, it's the door to the right. Parking is on the main street. I went with friends and found the service to be excellent, the ladies were very friendly. The food was nice, but for those who haven't been before, make sure you order everything you want with your main, as a steak doesn't automatically come with a potato dish. There isn't a great selection of deserts, 3 when we went, and if you order the brownie, I'd suggest ordering cream with it, as it was a little dry, although warm & tasty. On the whole, I'd definitely go back as there were so many nice sounding dishes on the menu to try.
Deb H-H . 2024-12-11
MORE AT Google
Lovely little place, Great food and service highly you go and have a meal. Had myself sticky and sweet pork belly, korean bbq ribs and luxury orenge rine cake
Scott Mably . 2024-11-15
MORE AT Google
Took the family to celebrate a birthday so got to try a big chunk of the menu. Staff were friendly, attentive and so welcoming, atmosphere was divine and the food had top marks from all of us. Highly recommend anyone to try this for a lovely night out. Huge thanks to all the staff for making this enjoyable 😍
Cheryl Mably . 2024-11-14
MORE AT Google
Just the two of us but I’ve never been in such a relaxed atmosphere! Stunning food in a beautiful setting and the ladies that served us were so welcoming and chatty! Nothing was too much effort for them. Thank you so much! Bad part: you can’t leave a tip using your card. Cash tips only! We will be back!
Rob Lewis . 2024-11-08
MORE AT Google
This unimposing restaurant sits along an alley behind a shop. You would never know it was there, except for a small sign on the wall. The underwhelming entrance does not prepare you for what awaits inside. The seating area is small but not crowded, we could easily get to our table without chairs from other tables getting in the way. Its decor is quirky with swings at some tables and a artificial wisteria flowers hanging from the ceiling. Service was quick and our drinks and food came out quickly. The food was very well presented and tasted amazing. Everyone was happy with what they ordered. I had candy chicken to start and a patty and thighs burger for my main. I couldn't eat my chips as the burger was huge. We left very full and happy, after a pleasurable dining experience.
Not So Skinny Ginni . 2024-11-03
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Nestled quietly in the small village of Cwmgwrach, hidden discreetly up an alleyway behind a shop in the Neath Valley, lies a true gem: Carnivore. This charming restaurant offers an exceptional dining experience that calls out to be discovered. Upon entering Carnivore, guests are greeted by an atmosphere that manifests a stunning amalgamation of quaint charm and impeccable taste. Every detail has been considered, down to the unique cutlery that complements the carefully curated furnishings. The establishment’s cleanliness is immediately noticeable, reflecting the pride and attention to detail that permeates every aspect of this dining venue. The dining experience at Carnivore is nothing short of exceptional. The cuisine speaks for itself—each dish is a testament to the chef's dedication to quality and creativity. Flavors are robust, ingredients are fresh, and the presentation is of the highest standard, delighting both the palate and the eyes. Whether you're indulging in a succulent main course or one of their delectable desserts, every bite is a journey of culinary excellence. The staff at Carnivore elevate the dining experience even further. Efficient, friendly, and accommodating, they enhance the warm and welcoming atmosphere, making you feel right at home. Their service is swift and attentive, yet unobtrusive, ensuring that every visit flows seamlessly. Carnivore is truly a hidden treasure in South Wales and deserves much more recognition. If more people knew about it, there’s no doubt it would be booked solid for years to come. As for my own experience, I am already looking forward to my next visit. This is more than just a meal; it's an experience that leaves a lasting impression.
Adam Jenkins . 2024-10-28
MORE AT Google
Second time ordering from here. Thoroughly disappointed. Order turned up wrong, the burgers were almost stone cold and not that tasty, it had ribs instead of butter chicken fries and they looked mediocre at a push. Chips were freezing and the onion rings were soggy. Last time I’ll be ordering from here. What an utter disappointment. Had nicer food in Wetherspoons
Dan C . 2024-10-26
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Very mixed feelings about this restaurant/venue. The ambience is good for such a small place and it seems popular. Seating is a bit strange. The Miner's Memorial wall is really quite something which shows the pride in the area's heritage via it's people. Unless you are a meat eater (hence name, Carnivore) don't go there. Vegan options very limited, according to the menu. I ordered a Rib Eye steak, med - rare. I received a 'no name' piece of steak, medium and just warm, almost cold by the time the chips arrived. I do understand the 'let it rest technique', but not for sooo long! Well cooked chips came about 4/5 minutes later, after asking the waitress where were they? Having thought about it and discussed the meal with my partner for this review; I think my steak was more of a "mis-steak". It most definitely was not the Rib Eye I paid for. The chap at the table behind us was unhappy with his steak as he sent it back to the kitchen. My partner ordered the Baked Brie which was also not as hot/cooked through, as it could have been. It was served with rather large chunks/slices of Focacia bread which were very dry and lacking in flavour. Optional crackers would have been nice. The dessert was absolutely and without question, the best part of the meal; Black Forrest Cake served with a lovely creamy vanilla ice cream. I did ask who's make it was, but no-one knew. There was a large party seated in front of the bar. They seemed to dominate when it came to service. Large parties - compact venues, generally don't work. We experienced this first hand. Even though there were at least 4 very pleasant busy staff in the restaurant, the service was lacking. I think as it was a busy time, 7pm, and the restaurant was soon full, things got a bit hectic. For example, one dish/plate at a time coming from the kitchen... Not a bad experience, but, not a great one either, hence the average rating. We will probably give it another try in a while.
Jacquie C . 2024-10-24
MORE AT TripAdvisor
I really wish I could give this place 5 stars but what should have been a great evening left me feeling disappointed. The food itself was amazing and everyone at the table loved it. The service, however, left a lot to be desired. We arrived for our 5.30 booking only to be told we weren’t in the system. We provided our email proof from 3 weeks earlier and it took 2 staff members to find us a table, with them saying ‘Luckily the 5pm table didn’t show up so you can sit here.’ If the 5pm table had arrived would we have been turned away, despite booking in advance? We were given menus and told someone would be over soon to take our orders. In that time we saw 2 more tables enter, be seated and have their orders taken whilst we sat there. 30 minutes passed before we were even asked if we wanted to order drinks. At this point tables that arrived after us had already ordered their food. We were also told ‘Your booking was messed up because someone had sat you accidentally and then removed your booking altogether.’ I understand human error but it felt like we were being told that they had basically deleted our booking and if we didn’t have proof we wouldn’t have gotten a table. We finally began receiving our starters and everyone at the table loved them. We had to ask the server to take our empty glasses away and order more drinks and it seemed as if none of the servers knew what the others were doing. One checked on us and said she would return with drinks but then another came to clear and asked us about ordering more drinks - I understand the confusion if it was a large restaurant but there are only about 9 tables in total! The sharing platters arrived for the mains and there were no complaints to be had with the food - it was all amazing. At 7.20 (about an hour from when we’d first had our starters), our platters were cleared and then we were asked if we wanted dessert. A member of the party asked for the menu to take a look and was told ‘If you want dessert it will have to be quick as you need to leave the table by 7.30.’ We were all shocked and extremely disappointed as we had not been told we would be limited to a time frame for the table. Due to the error with seating us and waiting 30 minutes for an order to be taken we’d been rushed through our meals and only had an hour at most to eat. We even checked our email to see if it was mentioned in the booking, only to find there’s none. What was most disappointing was seeing tables that had arrived before us still eating and chatting whilst we were being told to vacate the table. It felt like we were unwanted from the start by the staff. We did have dessert - at another restaurant that wanted our custom! We had heard such great things regarding this place but I’m not sure I will return unless I feel like being forgotten about and rushed through a meal. EDIT - I have messaged the company on instagram as per their request but have yet to receive a response.
Amy Fruen . 2024-10-18
MORE AT Google
Went here as a second choice after a bad experience with service in a nearby restaurant. Got seen to almost immediately, table shown, drinks order taken and tapas menu explained. Drinks came almost immediately, orders taken and not long before stater was served. Best calamari, lovely food, good value for money and staff checking all was good on several occasions without being intrusive. Would recommend, thumbs up!
Yvonne J . 2024-10-04
MORE AT TripAdvisor
Wow, what a hidden gem, tucked away behind a convenience store, down an alley. You open the door into a hidden oasis. This was our first time visiting after seeing lots of posts on Facebook. The front of house lady (blonde lady, sorry don’t know her name ) was lovely and so welcoming, she is an asset to your restaurant. The food was 10/10 absolutely delicious from the dough balls with tasty dips to the steak, which was melt in the mouth, to the ribs, with the tasty sauce, that fell off the bone and again cooked to perfection. Fully recommend a visit and we will definitely be back very soon. Prices were very good, especially for the quality of the Steak and Ribs.
Cath W . 2024-09-29
MORE AT TripAdvisor
A lovely little place hidden away. The food was great, our waiter was wonderful and really friendly
Tom Vaughan . 2024-09-29
MORE AT Google
Omg, omg! Moved to Wales in March and tried many local eateries. Nobody mentioned this little gem. Turned up, couldn’t find it and thought it can’t possibly been down an ally. Opened a door to the most beautiful cozy setting ever. Food was second to none, best stake we’ve ever had and the service matched it. Can’t recommend enough, it’s not just good food it’s an amazing experience too x
Liz Simpson . 2024-09-29
MORE AT Google
Great place to eat, amazing food and very friendly staff👍
Michael Richards . 2024-09-22
MORE AT Google
Burger terrible Steak a joke Onion rings dripping in fat Side of potatoes like rocks don't go near the prawns you'll have a aching jaw ! And the sauce is horrendous. Never will we return!!!
Emma J . 2024-09-18
MORE AT TripAdvisor
What a gorgeous restaurant. The staff were lovely, attentive, and accommodating. We arrived late and so we needed to make room for a large party later in the evening but we weren’t rushed or made to feel awkward. The food was excellent and I can’t recommend the crushed potatoes enough. If you are wondering whether it’s worth the visit, it definitely is.
Deb Poole . 2024-09-16
MORE AT Google
Can't say enough good things about this place. The food was great and reasonably priced. The service was fantastic and the Manager was just so friendly and attentive. The only down side was they don't serve coffee ! You must get that coffee machine back in.
Alison Dodge . 2024-09-14
MORE AT Google
The food was amazing! We had the Ultimate Sharing Platter between 2 and there was more than enough food. Hard to decide what was our favourite dish as it was all so good! The staff were very helpful and friendly too.
Lucy Dean . 2024-09-13
MORE AT Google
Hidden away on a residential street behind a local shop, once inside it was a different vibe completely. I was only there for dinner whilst working away, at first the manager said she had nothing available sadly so as I walked to my car she came out to shout me saying she had space! Incredible effort. So polite, she made conversation throughout my entire visit and was very smiley, the waitresses were very good too with the table service. Nice music on in the background with a calm Japanese garden style vibe going on . The menu was amazing! I wish I was with my family just so I could order other items off the menu and spend longer in there. It was reasonably priced and the patty & thighs burger is a must if you like big portions! Chips could have been a little bigger from a portion perspective but the burger cancelled that problem out for me. I would definitely return to try the Sharing platters with more people, if you’re in town this is the place to eat for sure. I would love to see this place grow, so much potential!
Matt B . 2024-09-12
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Fantastic restaurant, cosy and boojee, but so welcoming and friendly. The food was outstanding 👌🏼 and the service and staff were phenomenal. Highly recommend the place, run, don't walk! Go book yourself a table ✨️
Deb Evans . 2024-09-12
MORE AT Google
Wow! The service, setting, food & drink was absolutely faultless! We had the Camembert & pork belly to start, sirloin steak, cheeseburger, truffle & Parmesan fries, fries & salt & pepper chicken…. All of which I’d highly recommend. The setting is lovely in the store room of a convenience shop - so pretty & well set up. The service was amazing, well looked after, no waiting & informative. Thank you guys, when my bf says it’s the best steak he’s ever had…. We will be back 😍
LouiseFR . 2024-09-08
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Can’t recommend this place enough, staff were SO friendly, helpful and accommodating. Food was incredible, served very quickly, I did not have a bad word to say about it. The restaurant is very small so fills up pretty quickly so recommended to book a little in advance! Will definitely return!
Jessica J . 2024-09-08
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We came here for a nice chilled evening meal for an anniversary. It was our first time and we really enjoyed the food. The decor is lovely and the staff are really friendly.
Rizma H . 2024-09-08
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Brilliant food and good value would recommend 👍👍👍
Thomas Jones . 2024-09-07
MORE AT Google
What a lovely little hidden gem! Friendly staff, nice atmosphere and the food was absolutely amazing! We've had Platter four and it was more than enough for the two of us. Very highly recommended 👌
anita p . 2024-09-07
MORE AT Google
Terribly disappointing visit. We’d visited this place when it was just ‘The Mine’ a few months before and had a great time, the food was superb so thought we’d give this new one a go but were left very disappointed… We ordered a sharing platter for 2 and most of it was just terrible; steak was ordered medium rare but was basically still raw, lamb chops so small they could be eaten in half a bite, burgers were completely dry and bland, burnt chips on the side and all served on cheap, tatty plates which spun all around the table when trying to eat! The service from the staff was excellent however and also the drinks were quite nice but the quality and presentation of the food was just too poor especially for the price. I’d say they need to focus a bit more on the quality and presentation of their food rather than the decor of the place.
Ieuan Jones . 2024-09-05
MORE AT Google
Disappointing first visit. Lower than average food. Tasteless and soggy 'southern' fried chicken burger, not seasoned at all. Greasy and bland salt and pepper crushed potato's. Slippery plates to eat off. Focus on improving the food before making the place aesthetically pleasing. Hopefully was just a poor one off visit.
eve Martin . 2024-08-31
MORE AT Google
A little dark but the food was amazing, friendly staff!
pippa mansfield . 2024-08-27
MORE AT Google
Prawns we're bland, garlic bread was cooked in a oven with other burnt food so the smoke contaminated the taste, the steak had to go back that was raw not medium rare there's a difference the cheese cake was thick,creamy but also bland Overall has potential but needs better cooks and better plates my food was sliding all over the place spent longer trying to catch the Prawns than eating and portions are small
Marcus Edwards . 2024-08-24
MORE AT Google
A hidden gem. Lovely relaxed atmosphere, and the food is incredible.
Alex Henderson . 2024-08-16
MORE AT Google
a very good place with a great kitchen
Glen Baker . 2024-08-16
MORE AT Google
Unfortunately the bad mark is because we never got to eat! Table was booked over the phone using then number on table agent for this bistro, apparently that phone number is for the was Merthyr Tydfil restaurant!!! That’s was never mentioned.
Clare Collins . 2024-08-10
MORE AT Google
4 Lovely lamp chops in pomegranate and mint sauce, with crushed roasted potatoes in salt and pepper £19.99. Nice touch, too, of freshly cooked free bread and garlic butter. Cute little place down the lane behind the mini supermarket.
Nigellus Latin . 2024-08-04
MORE AT Google
Super friendly staff and the food was delicious. I've been waiting to eat at the Mine for a while and wasn't disappointed. Thanks very much, I'll definitely be back...
Rob Baron . 2024-07-29
MORE AT Google
It's one of my favourite eating places this year and last! They were amazing to support the men's group I helped to organise, and the food was out of this world. I had the pleasure to share the ultimate platter with a friend, and it was insanely good. The staff were great, welcoming, fun, and kind and looked after us, too. Parking was fine as it's in a quiet area and the entrance was funny as you had to go down the side of a shop. The decor was brilliant, and it probably holds 40 max? Well worth a try, and you must call or message to book ahead as always busy and sought after. They refurbished menu and style and have definitely upgraded from what already was a superb venue and grub! Looking forward to our return 👌🏼
Thomas Lynch . 2024-07-11
MORE AT Google
My family and I visited this place! We are so delighted and very satisfied with the service we received! Servers are so friendly and accommodating! The food was Fantastic and not expensive! I made a Tiktok and Instagram Reels about the place search kuracho_moves! The little concern with my daughter’s steak temperature, meant to be medium rare but she got a rare instead. It was replaced almost instant and gave my daughter a complementary mocktail! I Highly Recommend this place if ever you are in South/West Wales…. I like their concepts of the Bistro and the ambiance was nice! There is a table there that you can sit on a swing! As they only have limited seats, book in advance to avoid disappointments! They only have a roadside parking that can be a concern when it’s busy.
Benjamin Yumol . 2024-07-10
MORE AT Google
Incredible food. 2 x glasses of white wine - so refreshing! 2 x starters - halloumi (best I’ve had) and pork belly. The steak was SO well cooked and my partner’s rack of ribs were incredibly succulent and fell off the bones. The truffle fries were also delicious! Finished with the white chocolate cheesecake. Probably the best meal I’ve had in the UK. Well done all. Will definitely visit again!
Davies . 2024-07-07
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Incredible food in a really quirky atmosphere. Staff were really friendly and the service was excellent. Big portions so bring a big appetite! Excellent value for money, couldn't rate it highly enough.
meioht . 2024-07-01
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This restaurant is outstanding the food is amazing and the staff are Excellent. Our second visit here,and we will be returning for a 3rd very soon.
Ross Bevan . 2024-06-26
MORE AT Google
First time we have been back to the mine since the rebrand as my partner booked for fathers day and we were all blown away. The starters were good and my partner and little girl loved the mocktails. The kids meal was the perfect size and she thoroughly enjoyed but the sharing platter was fantastic. Don't get me wrong, all of the food was good, great even, but the two steaks that came on the sharing platter were two of the best cooked steaks I have ever tasted. Both seasoned and cooked rare to perfection whilst still managing to have a slight delicious charring. Incredible food. We also had piece of cheesecake between us for desert which was amazing and considering the size of it, managed to not be too rich. Service was quite slow which would normally be a real downer for me personally, but we were kept up to date with when food would be coming. The communication paired with the understanding they were obviously very busy meant this was a non-issue. Other than that, service was super friendly and they made a fuss out of my little one which she loved. Can't wait to find a reason to return :)
Daniel P . 2024-06-24
MORE AT TripAdvisor
Went last Friday Food was unreal!!! and the service was amazing, couldn’t do enough for you very friendly Would definitely return
Courtney Bridgwater . 2024-06-20
MORE AT Google
Nice cosey little restaurant, not to crowded. The food is out of this world! Would recommend to all! Chef knows what their doing.
Chris Hooper . 2024-06-16
MORE AT Google
Excellent food...Excellent service...friendly staff ...well worth the money will be back 🙂
Michelle lynch . 2024-06-15
MORE AT Google
What a hidden gem, tucked away behind a little village shop. Amazing value for money, incredible food and friendly service! It was that good, we booked in again 2 days after our first visit! Can't recommend this place enough!
Sophie Thomas . 2024-06-02
MORE AT Google
Food awful, expensive for what you got, not one to morn and groan but would not recommend, meal served on a bread board with half a dozen greasy chips, not for me don't think they will see me again.
Donna Powell . 2024-05-31
MORE AT Google
Highly recommended as all staff are very welcoming and the food is out of this world. Worth every penny. I will definitely be returning. What an amazing place to go.
Sarah T . 2024-05-29
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A brilliant little place, food and service were excellent. Burgers were huge and lovely. The whole experience was great
Dave Tomlin . 2024-05-26
MORE AT Google
Went for some food here it was OK and very overpriced the staff was very friendly and welcoming I hate chicken and chips the chicken was overcooked and the chips was cold my wife had the veggie burger which she enjoyed I will vist again and try something different
craig b . 2024-05-05
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As a group we have eaten here a number of times, this time it was disappointing. How can you mess up on the food you serve . 3 of our party ordered one of their favourite meals , the 50/50 ,which is Butter chicken with salt and pepper chilli chicken . They all ended up with hot curried chicken with salt and pepper chilli chicken. No apology or reduction offered.
steve b . 2024-05-05
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Absolutely amazing service provided by Carys and Tom and Jaego this evening, food was out of this world and absolutely incredible cooked to perfection, made another reservation for this month
Bethan O . 2024-05-04
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Family meal planned with kids, was very welcoming and food was amazing, best steak we've every had. Service was really good, serviced by Millie
Dan L . 2024-04-30
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Amazing experience ! Lots of really positive comments from work colleagues and friends ! So went today ! Excellent ! Excellent ! Excellent ! Really enjoyed the food, service and the live music ! Thank you to all the staff for a truely great meal ! The portions were (as explained) huge ! We did need the doggie bags to continue the meal at home ! The quality of the meat was excellent ! The beer (Shipyard) slipped down ! If you haven’t got it yet ! We loved it 😍! Genuinely - we are not related to the premises - we were just “blown away”
823katrinad . 2024-04-27
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Fantastic service by Layla and Yenay,. Amazing food and would highly recommend a visit.
bethan james . 2024-04-24
MORE AT Google
Thought we was in the wrong place to start at the back of a shop, but the place was lovely Alex the lady who look after us couldn't do enough for you and the food was amazing too much to eat so brought some home x
Jackie Preece . 2024-04-17
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My starter and my fiancé’s was very nice. Her main was alao nice but in honesty my main wasn’t the best at all. Not sure if I’d visit again.
Thestrikeforce . 2024-04-17
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Food and service by Tom was absolutely fantastic. I would highly recommend dining at THE MINE.
Kerry Davies . 2024-04-13
MORE AT Google
Saw some good reviews online so booked here for a family meal during a sightseeing trip to wales. Heart sank a bit as we walked up to the place - down a side alley behind a post office. However, once inside it had a really nice vibe. Small and intimate without feeling crowded. Food was amazing and really generous portions. Service was great too. Came in just shy of £90 for family of four (including 2 hungry teens) - which included two starters, mains and drinks. Have eaten in a lot of other places for same price and much less value. Would definitely recommend.
Flam Bo . 2024-03-28
MORE AT Google
What a gem of a place and the food was outstanding 👌👌
david jones . 2024-03-28
MORE AT Google
Come here for dinner with my family, the waitress Tom was full of joy. Such a lovely young man. Would definitely be coming here again food was amazing!
Sophie T . 2024-03-16
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Perfect from the start easy to make a booking super friendly staff. Charlene was amazing. Nothing was too much trouble. Kids absolutely enjoyed and so did we stunning Food massive portions. Would recommend this place highly to Familys and couples wanting a romantic night. Just a lovely place, couldn’t thank you enough .
James H . 2024-03-14
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Looked forward to this for ages and when I got there the toilet door handle was hanging off and the toilet was blocked which for me took the shine off the experience. Food was nice and we upgraded to shovels but I think that just gets you more chips for an extra £3. Don't think we will return.
lee carter . 2024-03-13
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Popped in for a late Sunday lunch. Ended up with The Shaft Platter was amazing. 2 x burgers sticky ribs tones of chips and amazing chicken. Well worth a visit and we will be back
Nicholas John . 2024-03-03
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When we arrived at The Mine we received a warm welcome and were shown to our seats, with the restaurant being in the small size and being full we were sat by the door and found it to be comfortable but cold when the door was opened. The staff were very attentive, and always seemed to have time for a chat and a smile and making us feel very welcome and homely. My wife had garlic mushrooms for her starter followed by a double southern chicken burger and french fries, but although she tried she found it to much, whereas I had king prawn starter and polished off my double southern chicken burger, but am I glad I still had room for desert as I had the white chocolate cheesecake, which wax one of the best I have had for a while, delicious, tasty and all the other superlatives that come to mind. A wonderful evening at atmosphere.
TravelersC_12 . 2024-03-02
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Really good night from start to the end staff so friendly and helpful food outstanding would would definitely come back again perfect night perfect food perfect staff ..
Greta Powles . 2024-03-02
MORE AT Google
Lovely place to eat food is amazong big portions the £45 special was so worth it please keep that on the menu cant wait to come again
Debbie Sykes . 2024-02-18
MORE AT Google
Not recommended! Have been wanting to visit for 3years. My husband surprised me with a meal here for my 40th birthday. We drove an hour to get there to be told the girl my husband spoke to on the phone a week ago didn't put the booking through! Then told us they had no tables. Drove an hour for nothing and now nowhere to go for my 40th birthday. Thanks for ruining it!!. We won't be coming again!
Andrea Charles . 2024-02-03
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Was so weird walking up alleyway behind a shop but wow what was behind the door totally wasn't expecting such a lush place. Food was delicious and really good portions 😋 highly recommend
Rachel Jones . 2024-02-03
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Booked a table of 10 for a family birthday. Delicious food, lovely atmosphere, great service. We will definitely be back
Hayley Maggs . 2024-02-02
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Food is out of this world and the service is amazing. Will be coming again.
Rhys Davies . 2024-01-28
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Food was absolutely fantastic,the staff were very polite and helpful. Fantastic for our first time there and we shall be back....10/10.
Chris Morris . 2024-01-28
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I visited this place as I had heard rave reviews about it previously. We arrived in a group of 6 and after ordering drinks were led to our table. The staff were friendly and attentive and our orders were taken with ease. Having ordered the anit-pasti as a shared starter, I ordered a Burger from their extensive menu and my partner ordered Lasagne. The portion sizes are on the large side and I wasn't surprised to see that my partner had not finished hers. It was only having returned home that she informed me that her Lasagne, whilst tasty, was still frozen in the middle (I am more disappointed with her not wishing to "cause a fuss" than the frozen food). Food apart, I felt the choice of live band was what stopped this review from receiving 5 stars. Whilst I appreciate that we were dinning on a Friday Evening, the live band was deafening. Our table was situated at the furthest end of the restaurant away from the band and without exaggeration, i thought my ears were going to start bleeding at some point. I could see other diners gesturing to the ears at the same time and upon leaving, spoke with an old friend who agreed that whilst the band were good, it was way too loud for such a small venue.
105DavidK . 2024-01-25
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Amazing huge portion need to be hungry to go here Portion size are huge Food is lovely Staff made us feel welcome would deffo return
F7346FKtinam . 2024-01-22
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This place is the bees knees, lovely atmosphere, friendly staff and food to die for, the 50/50 chicken was to die for and the ribs fell off the bone all cooked to perfection, despite a satisfied belly already looking forward to our next visit. Keep up the fine work
deepcmonkey . 2024-01-17
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Beautiful food, friendly staff, and a cosy atmosphere, will be recommending to all friends and family and will come again, thank you
Foodlover3922 . 2024-01-15
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Absolutely shocked and saddened by the poor service at this place. Its a shame as the food was lovely but would never return based on service alone. Staff were consistently slandering customers where other customers could hear throughout my visit, including ourselves. One waitress in particular in a beige hoodie was beyond rude and borderline offensive. Constantly being reminded that you need to be "out" at x time when you're trying to enjoy a meal out is far from ideal. If I wanted fast food I'd have gone to mcdonald's and saved myself £80+ in the meantime. The restaurant itself is pokey and cramped and for the money charged, you don't get the experience I was expecting. I'd avoid and find another local buisnesses where your custom is valued. My son in law has had a message from the owner after our visit telling us we are never welcome back, thankfully we weren't planning on anyway.
Stay55939693505 . 2024-01-13
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Would rate 0 if possible. Absolutely appalling service throughout which is such a shame because the food was beautiful. Staff were constantly slagging off customers in earshot of other customers. Constantly discussing that they need “table x out” making customers feel rushed. There was a certain brunette waitress who wasn’t in uniform instead had a “white fox” branded hoodie on, who was incredibly rude, and seemed to have a “ringleader” mentality, getting other staff involved with the “slagging off”. If the time slots aren’t working, you need to look at a different booking system rather than rushing customers who are paying higher than average for food in your establishment. One couple arrived earlier than expected and was told to come back in 20 minutes because “other customers coming in are a priority” and they said they didn’t wish to return, and of course the mouthy little brunette slagged them off in front of the whole tiny restaurant. I’m not typically a trip advisor user but the owner has conveniently turned Facebook reviews off. I’d save your money and go somewhere that isn’t a garden shed with no windows, minimal heating and no space to swing a cat.
Beth D . 2024-01-13
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Great meal for a birthday. Fab service from sophie and Eva
Rhian Price-evans . 2024-01-07
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Delicious food and great portions sizes. Atmosphere was nice and staff were friendly.
Bryn Davies . 2024-01-06
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Ordered a few times, they do delicious take away boxes! Food has been freshly cooked, hot and super tasty! Nice selection and choices. Have ordered via their Facebook page and they're always polite and accommodating. Great small business.
Laura Geary . 2024-01-03
MORE AT Google
Real good food if it came out hot waited for mine to be done again so shared the misses grub which was fantastic . small cramped place did receive my meal for free
Steve . 2023-12-23
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Absolutely amazing food Great customer service
Kirsty Williams . 2023-12-17
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The food was lovely, very big portions.
Adrian Davis . 2023-12-06
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Waw! We having been waiting to try this place out for a while! Well worth the drive! Food is 10 out of 10 hats off to the chef!
Joseph A. Paget . 2023-12-02
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Good place to eat if you eat meat. Used to love going to this restaurant before they scrapped all of the good vegetarian options. They used to do veggie chilli, veggie lasagne, 2 different veggie burgers and more. Now all they do is a halloumi burger and halloumi fries according to their website menu. Very disappointing as used to love coming here. Feel like they are no longer concerned with vegetarian/vegans. 2 years ago I would have given 5 stars.
Seirian Karl Lloyd . 2023-11-29
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Had lunch here yesterday food is absolutely amazing 😍 chefs are pure geniuses!!! Big shout out to the server Gracie she was amazing!!! Really good at her job she is on the ball 24/7 she was so good we tipped her a tenner!!!
Erin manning . 2023-11-26
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Took a family of 7 for a meal. Went for the 20oz steaks - only had x1 - told to order in advance. Absolutely fabulous food. Attentive, but not intrusive service and the GREATEST cheese cake EVER. 10/10 Also catered for celiac diner, who said best presented meal she had received. will be returning.
Andrew Dower . 2023-11-19
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Attended here with my boyfriend , amazing food, great service and absolutely lush food. Will deffo be back!!
Sophie T . 2023-11-12
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Food was ok, overpriced.. staff then walked passed me while eating with 2 black bin bags which was strange.. then I was told there was no ice cream left which was included in my granddaughters meal 👎🏼
darrylg659 . 2023-11-12
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Dig this place. Well worth a visit for a BIG feed. I felt it was pricey but 4 of us ate for £80 which included a side dish and the tip. So, not ridiculous all told (unlike the portions!). The Bombay Bad Boy was £21 plus £3 supplement for it served on a shovel. And there were more expensive burgers on the menu. The Lasagne burger was £24 without the shovel. That said, the shovel does mean larger portions. You need to have the shovel experience for it's novelty. My daughter had two butterfly chicken breast in her burger bun. Absolutely huge! And tasty to boot. I wondered if the chicken might be over cooked and dry, as is often the case, but not so. It was just right, still tender and succulent. Very quirky venue tucked away behind the Premier shop. One of the tables was a cable drum on its side. Really warm atmosphere though, and the girls serving were gems.
Jeremy Holifield . 2023-11-12
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My family want last night for my twins birthday. We booked the table back in August as we heard nothing but good about the place. However, when we arrived we walked in with my one year old Grandson and there was a huge table of people stood on the chairs and tables, singing, and shouting and swearing. I was tempted to walk back out but we travelled 80 miles round trip. Once we sat down we ordered drinks, I had a latte, it came half full (I asked for half a shot) I then asked three times for extra milk and sugar, after 20 mins they brought my milk but advised they run out of sugar. They started bringing the food out and got orders wrong and my Son (who's birthday it was) had to wait half hour after everyone else was served because they forgot about his order. When is order came there was no fillings in his burger just cheese. Melanie our server was one of the rudest waitresses I have ever come across, we tried to get her attention and she raised her hand and walked off, she was also seen mimicking me when I was complaining to one of the assistant managers. Gemma on the other hand was amazing and couldn't apologise enough, we ended up having most of the meals free and complimentary drinks. My Daughter then ordered a latte which came in a half pint glass and was advised to be careful as it was very hot, we noticed the glass starting to crack so had to complain again. The food wasn't awful but it certainly wasn't great. If you are looking for somewhere nice to eat and drink give this place a wide berth. It is as rough as they come and most of the staff and chefs need lots more training.
Dawnprice14 . 2023-11-11
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An awesome little place to eat.
Mark Whitney . 2023-11-03
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Waste of £40, didn't eat my rib and wouldn't bring it home for my dog because he wouldn't eat it either, i have been asked to confirm my comments by the owner well ok, i can confirm thay my wife and i sat down at 5.15 pm. could not have coffee (machine is broken) so ended with coke (2.50)per can, my wife had her food placed in front of her by 5.25 and it looked ok, my ribe came out at the same time and looked terrible, was not cooked and was pure fat, which could not be cooked the 10 minutes that we sat there, therefor it must have been (cooked) earlier (precooked), we paid our bill and left by 5.45 pm, my reason for not complaining at the time was a simple fact, it was our wedding anniversary, to the owner direct enjoy your £40 Vince chinnock
Vince Chinnock . 2023-10-21
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Well thought we would give this place a whirl for hubby's birthday, upon arrival instantly noticed how very small, dark, dinghy and quite depressing the one tiny room was, crammed with tables, chairs and long wooden benches, so close together there was no room to move or to get in and out for the toilets, no windows, no skylights, no ventilation at all, still we looked at the tiny menu & placed our order, the starters all in all looked ok and were eaten, the first main meal to arrive again looked ok, until it was put in front of us, wow the burger looked grey and crumbled away like sawdust, also they were all drowning in bbq sauce and rubbery tasteless cheese yukk, fries were floppy and full of oil, the child's chicken nugget meal was just gross, again grey in colour, the breadcrumbs just fell off dripping in oil, fries the same floppy & full of oil, very expensive for inedible food, young inexperienced staff, left to just cope, utter disappointment, couldn't wait to get out from there to get some fresh air into my lungs, not somewhere I would recommend or return too.
254yvonnee . 2023-10-01
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Well, where to start, this place really is a hidden gem! If you are after honest, tasty, and unique food then you need to try The Mine. The place is tucked up behind a corner shop, in the most unlikely of places. The Mine theme is the prominent as soon as you walk into the venue, and it works so well. It is not the biggest of places, but it is full of character and the staff greet you with a warm welcome. The service was quick and friendly and were able to answer any questions we had about the food they had on offer. The menu is by no mean large but there is plenty to choose from, and if you are foodie then you will enjoy everything on the menu. The meals are massive so not for the faint hearted 😂! But even with the mounds of food the quality is incredible. You can taste every ounce of love and passion that is put into food that is put out here. It was great to talk with one of the waitresses as we were paying up and getting ready to leave. She was more than happy to talk and explained how the place all came about. It was so nice to hear this from her 1st hand and she clearly was very happy in her work. I cannot recommend this place enough! If you want big wholesome tasty meal that is a feast for your eye and belly then this is the place for you!
cjdjlee . 2023-09-29
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Such a great place! I've been trying to get here for soooo long and it was definitely worth the wait. It wasn't what I expected...it was even better. Staff were lovely, attentive and professional. Food was absolutely outstanding...even if we brought the majority home! The portions are huge! Will definitely be going back🥰 Thank you!
Rebecca J . 2023-09-17
MORE AT Google
Every dish was HUGE. They weren't even expensive. If you're coming here, make sure to order mains to share instead of 1 dish per person. The staff were kind and willing to help. The food was delicious. The music was accoustic covers of current popular songs, which was quite nice. It is a little bit too dim for my taste though.
C W . 2023-08-28
MORE AT Google
Fantastic food, great service, big portions and the perfect selection of food! Highly recommended.
Pamoda WIjesinghe . 2023-08-26
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Last minute booking for a family of 10. Got us in straight away. Got to say the food was amazing! The portion size was huge! Excellent service from all staff couldn't do enough for us. Will definitely be returning really lovely relaxing atmosphere.
350becs . 2023-08-26
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Excellent food and great service. The restaurant is hidden behind a Premier Express convenience store, so it's easy to miss. The portions are huge. We ordered the platter for two and there was enough food to serve at least four. Whoever is in charge of the kitchen is doing an amazing job.
Chris B . 2023-08-25
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143 Opinions
Omg what a delight, I cannot rate this high enough. I had a delivery so not sure what atmosphere is like, but the food is gourmet. I will definitely be ordering again and already told my friends.
3624 Opinions
Items not added to original order so meant had to stand in line again to get the order completed. Ordered to take out yet order taken was set to eat in and then had to wait for food to be transferred from the tray to a bag, and customisations asked for were not served to had to wait for those items to be remade. Staff seemed complacent and not there, whether it was due to stress or other reasons but it was not overly busy.
12 Opinions
Was ok- delivered pretty quickly and what we recieved was hot. Chicken was a bit 'chewy' and one kebab didt have the lettuce etc as requested. I'd probably try elsewhere before ordering again
1 Opinions
The food there is lovely.. But please don't go there if you a homosexual as staff decided to talk about you in the reception area in full hearing of paying customer. I got banned last night from the venue as staff talk about people who go to the gym. Friends of mine over heard a conversation about myself being poofy a gay to gay and some I can't write here so me being me went over and told them to they face . But then I had my pic done with a member of staff the other night and after I left was told the member of staff said I did not really want my pic taken with him. Thing is I'm known everywhere not for being poofy mind. People who go here make sure you look good because they talk about everyone. They talk about each other witch I find bad if I'm honest. I have spoken to a lot of people. And they have left for feeling uncomfortable being there. Think they all gone to the new gym by b&m they said lot better there. I'm off to the new leisure center in neath. Bye bye new plazza. Yeah and they can't get anyone to do classes there as no one wants to do it there... Terrible really bad. I been going there since it opened.. And they treat people like that. Don't waist your money
80 Opinions
We called thru the drive thru at 21:26 had to wait to be served no apology about the wait when we finally ordered our food we were told there was no gravy and was given terrible attitude by the young girl who served us my partner went into the store to speak to the manager only to receive full attitude no apology what so ever and got told there was no stock to make extra gravy when I know you make the gravy in the store as I was a manager there a few years ago so I know how the store is run with stock ect the team leader in charge was a youngster who was more concerned about messing around with the staff and not a care in the world about any customer who was waiting this store is a shambles and staff need to be trained properly especially the team leaders in charge I will never go back to the store and will be speaking to head office