Golden Gate Chinese Takeaway And Off Licence in Stoke-on-Trent

Food was bland and tasteless. I kept phoning for update and couldn't get an update kept thinking I wanted to order again.

95min and still waiting for my food 🤷‍♀️

Worst Thai curry ever. Don't bother with this place.

ive eaten at this restaurant since 2000, never have i had a meal like it i ordered a crispy shredded beef and some noodles the beef- more veg and watery sauce with some rubbery slimy beef bits after fishing what beef i could out i gave the veg soup a miss, the noodles were the same over loaded with veg barely and meat or noodles as i said ive eaten here many years returned after a while of not going knowing i can rely on the food here and was destroyed to have had food like this from there.

It’s not even turned up! Just had an update ‘enjoy your food’ about 3 mins ago. I’m stood on the carpark and nobody is here, I’ve not been called or anything?!

Perfect definitely coming for more😍

Food was lovely! Delivered piping hot and with a smile. Starter combination was lovely! Curry sauce has a kick but a really nice amount of heat! Deffo recommend

Great food fast delivery just perfect

Thai noodles and chicken weren’t as I thought. Duck fried rice was very nice though

Food was hot, fresh and full of flavour, will be ordering again :))))

me and my cat ordered a chicken curry and it was lovely but my cat likes mushrooms in his Chinese curry, so big up the mushrooms man don't be shady on my cat . meow meow meow

should not be used by Just Eat again food was over a hour late and was only just edible should have a refund

Prawn with ginger/onion was a bit bitter

Food was nice. Delivery driver had loud music on which likely disturbed the neighbours. Left music blaring whilst out of his car and bringing food. Took a very long time to arrive which is a shame because the food was nice again.

what a joke. it said delivery was supposed to come at 8.20. came at 9.10. took an hour and half to arrive!

Excellent quality food, freshly cooked and speedily delivered.

Second time the food has taken over 2 hours to be delivered when estimated time was 45 mins. Will not be ordering again.

Excellent definitely our favourite thanku to all at golden gate

Arrived right on time. Our usual place of order is shut tonight, so tried this one. Food was hot, lots of flavour, very reasonably priced! Would order again.

We ordered at 18.38 and it was accepted straight away. I had to ring the restaurant twice until it arrived. The food turned up at our door at 20.21. 1 hour and 40 minutes to be delivered. The food was OK in the end, it was hot and just tasted like most Chinese food places, unfortunately I don't have the confidence to order here again though.

Excellent. Piping hot on arrival

Great food and delivered early

Take out delivery came early and food was great 👍

First order. Good portions , fresh, hot and tasty, I will be ordering again. Thankyou

Excellent as always No 1 Chinese in Stoke

2 hours after ordering got what was like old food

Good food as always but was late and only warm not piping hot as when on time

waited nearly 2 hours for delivery meal dry and bland website no help, failed to tell me an accurate delivery time or even a wild guess

Bland and burning, no flavour - disappointed

Food was great. Delivery was perfect. The guy was sweet. Brought my food to the main door of the building which was so kind. Lovely service.

Horrible. Watery sauce.greasy food and had no taste at all. Definitely would not recommend

Waited 2 hrs and it been put in the bin , disgusting it looked like it was yesterday food warmed up , won’t be using there again .

1st time customer and it’s best Chinese I’ve tasted in a long while felt like you was at restaurant portion sizes taste delivery was all spot on and competitive prices too superb !!

Ten outta ten everything was warm and we had free pop and prawn crack. Thurs at 19:30

Great food at a great price. Delivered quickly, everything was warm and delicious. Delivery driver was friendly as well. Would order from again 👍

We always go this place and is the bestin town

Gave me the wrong order for the Crispy Chicken Fillet & Pineapple

Good food and service, thank you, I will order from you again!

Lovely as usual. Thanks for the great service and helping with additional changes/requests <3

Amazing food! Ordering again tonight ❤️💕👌🏻

Meal was hot tasty and on time.

Food was excellent and plenty of it

Our food has not come and it says enjoy your food but we still haven’t received our food

Food was bland and arrived late. Premium price but budget quality.

Left my delivery at another address, then delivered the same food back to me!! Food was FREEZING!!! But as at the was 9pm it was too late. Food went straight in the bin!!!

Best chef I have had food from !

i wanted to use a gift card that i had been given but i was unable to because when i peeled off the strip to use the code it pulled some of the letters away with it and i was not able to read it

Ordered the beef chow mein, salt & chilli prawns. Really tasty. Arrived on time and food was hot. Will order again

Really great food, standard was high pork curry was executed perfect.

I’ve been waiting 3 and a half hour for my food, for them to then deliver it to the wrong address and have to make me wait another 25 minutes for some new food to be cooked because the other customer started to eat my food, I am outraged!!!

So I often use this takeaway as it is very close to me and don’t usually have any problems. However today £22.40 down the drain!! I ordered Chicken Chow Mein NO beansprouts, seaweed, sweet and sour chicken balls and a few drinks. I ordered in the shop so there was no miss communication as I always repeat order twice. Waited 10 minutes in there, received my order and there was no prawn crackers….. everywhere gets prawn crackers especially when you pay over a certain price, when questioned about this they told me I got free fortune cookies instead, I explained I don’t like fortune cookies and he said try them anyway and next time I’d get prawn crackers…. Not the point I don’t like the pointless fortune cookies. I get home open my chicken chow mein to find it COVERED in Beansprouts. RANK !! I order them with out because I absolutely cannot eat them! Waste of money and not helpful at all and the food was absolutely freezing, baring in mind I live less than 5 minutes from here. You just lost a loyal customer.

Restaurants agreement to substitute items not available on Just Eat Menu was excellent. Very happy with my order and the cute additional free fortune cookies! Thank you!

Gorgeous food and quick delivery

Over 3 hours and still not received even after contacting them.

Order arrived on time and still hot, food spot on.

I have been waiting for 90 minutes on a small order less than 1 mile called to be told they are too busy. Don't take orders if you can't fill them!! will not use again

Our first order and it will be our last. Salt and chili chicken and salt and chili chips both very very bland, no seasoning at all, extremely disappointing. Both looked appealing and good upon opening so very dissapointed with the lack of flavour! noodles were OK, but plain noodles isn't easy to get wrong. The saving grace for our meal was the curry sauce which was delicious, thankfully we ordered a large tub whicb meant we could both enjoy an otherwise bland meal!

Worse curry j have ever had no sauce it was dry and tastless and rice terfible all went in the bin

I had a special chow main. The beef, chicken and pork was lovely but, the meal overall was very greasy. Won't be eating this on a regular basis.

Food was good and delivered quick. Only down fall is I paid extra for prawn crackers and chips they weren't delivered. But food was nice.

Cold, chips weren’t even cooked

Great food, arrived slightly earlier

I love this place. Polite and helpful staff and service. Food delivered quickly. Hot and tasty. 5*

Food took 1hr 45 mins to arrive. Marked as out for delivery when then hadn’t even made it yet

Lovely food will order again thankyou

Food was amazing and the little freebies was even better brilliant service and food fully recommend

Absolutely poor service ordered online via there own website filled in the instruction box with items I wanted removed from both meals only for them both to come with the the items I wanted removed only for them to say its to late now you've had your order "SHOCKING" will not be using these again please take your money to a decent takeaway who actually look after there customers.

extremely nice and came early which i was really happy about

Really tasty everyone enjoyed the meal

Food was excellent and delivery was great.

I asked for special fried rice and got a tub of rice, gravy, massive strips of sweetcorn and a bit of meat. Was really not expecting what I got. Most Chinese takeaways serve the very same dish without 3/4 of the stuff they put in. Really wanted to ring up and have them change it but was so hungry I wasn't going to wait another half hour for another delivery. Very disappointed.

Lovely curry and rice I had from here last night thank you.

Fantastic food and really nice staff

This was not the best Chinese I have ever had, the food was different from the menu description and cold.

If you could leave no stars then I would have. My won tons were dry and over cooked, my szechuan duck tasted like fairy liquid, I tried to get them to take the food back and give me my. Money back and they just refused and told me that's his style of cooking, with soap instead of oil apparently.

Absolutely appalling. Special chow mein no taste. Salt pepper shredded chicken rubbery. Curry sauce too salty. Ripped in half box for the chips absolutely shocking for the money Chucked it away

Inedible!! Food took one hour and 50 minutes to arrive. COLD, LIMP and SOGGY chips, COLD and GREASY prawn toast, COLD chicken and SOLIDIFIED gravy. Partners food just as bad. Rang to complain but nothing done about the problem. Would not recommend and would strongly advise against!!

Got food first time from here dinner time couple hours later sent hospital I was told got food poisoning now my child is really ill !!

Only reason iv given a 1 is so I can put a review. I have to say that has to be the worst Chinese i have ever tasted!! £26 in the bin everything I tried of what I brought just got worse and worse never tasted anything like it. Will never go here ever again and wull definitely not recommend.

Excellent food! Fast delivery and friendly, ribs are the best around and chow mien is the gorgeous thin noodles 10/10 always recommend to friends and family !!

Food as good as iv tasted elsewhere. Reasonably priced and always quick delivery.

Never had dried up overcooked wontons with sausage meat in before they need a new cook prawn crackers were really fishy and orrid.most of our food got binned will never order from there again,pity because it used to be good

I have eaten here and had a delivery .both were very good and the driver very polite .. I particularly loved my banana fritters .I would also like to just say this chinese has never been open on a tues and I have been using it for twork years now ..geogia pierce you comment is so wrong .. I feel a bit of wrong reviewing going on here ..

Worst chinese I’ve ever tasted!!! Visiting family in stoke and ordered from this chinese. All of us felt ill within 10minutes of eating the food (what we did eat of it)! The food tasted awful, it wasn’t very hot and really really wasn’t appetising in the slightest! DO NOT eat from this chinese!!

The food is rubbish,made us food poisoning

Disgusting , rude individuals advertising something totally different than what they give you. Will never come back and no one should go there they are thieves and the food is absolutely TRASH!!! Refused to give us a refund the food taste absolutely disgusting !! Waste of money they should be closed down!!! TRASH!!

Everything disgusting didn't even eat any of it waste of £20 hard dry got to be week old rice sweet and sour Hong Kong style tasted burnt and like vinegar chips full of grease absolutely awful will never have from this place again

Quick and delicious a very good service 100% will order again!

Well firstly I'm disgusted with the food was horrible then when my husband complained they were rude refused a refund and argued for good 15 mins Won't ever eat from here again

Worst Chinese I have ever eaten in my life. Firstly, we had to wait 45 minutes on a Tuesday just to get two dishes to take out (through which time there was only two other customers). The waiting area was freezing cold and the door wouldn't shut properly to prevent it. We asked if we could have a delivery because we'd been waiting so long, and was told we have to pay extra for it. We then asked if we could just have our money back, and that too was refused, with the exception of £2.70 and 5 more minutes to wait. Once we finally got the food home, it was of very poor quality. The batter on the prawns was soggy and the satay sauce was very watery, not even resembling a traditional sauce. The seaweed we'd ordered as a side was also damp and unpleasant. Considering I have previously worked in a Chinese takeaway, I have no idea how everything was this messed up. Won't be returning.