Glassroom in Belfast

One person on till, tables filthy served at 17:30 told couldn’t have coffee in cup only paper cup, ?

I’m a Costa regular and everytime in the last 2 months I’ve went in to to get a coffee either the coffee machine has been broken or the whipped machine has also been broken I work near the Boucher road store so it’s handy but I definitely won’t be back as it’s ridiculous opening a coffee shop that can’t serve coffee majority of the time and the customer service isn’t the best most off the times either. this is really frustrating as any other Costa I go to is well organised and very friendly

If I could give 0 I would!! Stood waiting whilst 4 staff members talked next to a fridge for a good few minutes with no one else waiting at the bar. When I was finally noticed the lad behind the bar merely looked at me did not greet me at all. I ordered my drinks and he looked at the fridge unable to find a Pinot Grigio when I asked if they had any he simply said no. I went ahead and order a different wine, with no apology the staff member told me the price and that was it. No thank you or comment at all!! For £16+ for a wine and a beer at the very least a friendly member of staff would be nice. Shocking service!!

Acabo de tomar una pinta de Heineken en mi camino a casa desde el trabajo, y la cerveza era excelente, pero la música que se reproducía desde uno de los teléfonos móviles del personal estaba llena de anuncios de YouTube, ¿merecía ese dinero pagando una pinta en un pub con licencia? ?

Cheesy chip was nice but the chicken goujons tasted awful and the batter was burnt