Glamma & Co in Pembrokeshire

Afternoon all….. I just wanted to let people know local and the ones that are likely to travel to the area. Please STAY WELL AWAY FROM GLAMMA AND CO apartments. 5th May 2023 at around 7:15am it was my sons birthday and I booked a room for an overnight stay at Glamma and co. We did it for this weekend (19.08.23) in hope that the weather was nice too. When my son arrived yesterday at around 5:10pm walking into the apartment it looked quite nice there. The floor was relatively slippery but could deal with that. He soon to had found the following the longer he was there… 1) He couldn’t lock his door (so meant he couldn’t really leave his room) also didn’t feel confident he could lock it when he went to sleep. He called the lady that runs the apartment (they came to have a look, but couldn’t fix it and said “it’s okay we have cctv it be safe) 2) Television was broken (couldn’t watch anything) 3) No shower curtain. 4) The Alexa was controlling things in another room. 5) There was hardly any filling in thr pillows. 6) Couldn’t connect to the WiFi. To be honest the list went on. At around 8:05pm my son rang home and said “mam I’d like to come home, we can’t enjoy this” I spoke to the person who runs the apartment her response was “no problem, I’m sorry for the inconvenience caused we will issue a full refund” I thanked her of course. Within 20 minutes we had a text from her “ Actually it be £20 less we’ve had to pay for the cleaners to go in” I politely responded “I’m very sorry to hear that, but unfortunately that’s not my problem. Just like the fuel my son wasted there and back isn’t your problem”. She was refusing my refund. I took it upon myself to contact Booking.com (that’s who we booked with) lovely gentleman couldn’t believe what I was saying (he also spoke to the lady running the apartment and she blamed him for taking my side 🙄) as a gesture of goodwill Booking.com was going to give me the £20 difference. Right sorted my son was on his way home and we was having a refund. Around about 1.5 hours later I had another text message of the lady running the apartment “I’ve been back up the apartment you will not get any refund your son as broken the tele and damaged the floor”. 😳 (good job my son took photos as he was leaving) the lady who runs the apartment was also at the property as my son left mind. It’s funny she found the tele was broken after Booking.com spoke to her too! Also the lady running the wouldn’t allow as to pay with a bank card. We had to pay by bank transfer into a PERSONAL account. I’m not normally a person that writes reviews, but I really don’t want anyone else to be stuck by this really poor management

Definitely the best fish and chips in this area, and the gravy was top notch. Will definitely call again

Called in for a fish and chip takeaway and food was cooked to order. Had to wait but then if freshly cooked then this is what to expect.

Had heard this place offers gluten free fish and chips, after arriving, the cook assured me that they had gluten free batter for the fish that was cooked in the same fryer as chips only. Had a mini cod and chips which was lovely, looked as good as the normal cod. Will be back!

Fantastic food, brilliant customer service. Ordered a few times now always been good food especially as there are 8 of us they take it in their stride & always happy to fulfill my order to the best they can. We especially love it because they do Savaloy ❤️ I had the pleasure of being 1st to order the Kebab meat burger with salad & chips & wow did they really do well. This meal was delicious, the meat really tasty not dry like some can be, the bun was fresh & soft, Salad freshly made & chips were spot on. Also unfortunately had run out of chicken burgers but quickly & efficiently resolved this asking if I would like chicken goujons in a bun 😁 2 of my boys loved it & they still had a chicken burger which they said was extremely tasty. Thankyou so much Laura & Tribe 😁