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OpinionsNoteTripAdvisor513.5

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The only place to get s hot meal in Heathrow terminal 5 is here… and the food was tasteless, lukewarm and had no redeeming qualities about it whatsoever. I’d be embarrassed if I ran this and whoever at Heathrow decided Giraffe was the perfect partner to showcase T5 is as stupid as Mr and Mrs Stupid on a day out in Stupidville.

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amanda d . 2024-06-12

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Located at LHR's Terminal 5 area (departure level), it was a convenient place to get a bite to eat while I was in between flights. Was happy to see their menu was filled with flavors from around the world instead of serving one cuisine. Their chicken Malay curry was tasty and just the right size. I rated GWK a 3 and not a 2 as the food was prepared well and the cook deserves that credit. What I was very disappointed in was my server who chatted excessively socially. Wished his animated behavior be put to use to the table area he was expected to work at.

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Adventure Diva . 2024-06-01

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Airport restaurant with decent internatiobal foid. Nice lemonade. Drinks coffee serves from brunch to dinner a variety of dishes also veg options. It s an ok option if you are at T5.

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TravellingLau . 2024-05-18

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Great spot for pre departure snack, was here for breakfast and had the excellent burrito, attentive service and great view of the planes( ask for a table overlooking the tarmac)

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Ceepeebee . 2024-04-23

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Horrible food. The worst burger I ever ate. The meat was so bad that we were not sure if it was rotten. Do not waste your money here find any other restaurant at heathrow and I guarantee their is way better than at the Giraffe world kitchen.

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Pioneer60474968468 . 2024-04-01

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There aren't a lot of gluten-free options at Heathrow, but Giraffe World Kitchen worked for me. The restaurant was extremely busy but I didn't have to wait for a table, and they were accommodating with helping me find things I could eat on their menu....

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Wendy S . 2019-09-02

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We went in and sat at a vacant table. There is no signage or indication of any kind that the service is “wait to be seated”. A staff person came over and berated us for just walking in and made us feel very uncomfortable in...

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Robert_Butler01 . 2019-08-29

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It's a 'chain' so don't expect too much other than average everything, however I knew that before I went in and was seated so no complaints and the waitress was friendly and efficient. Had a burger and chips, glass of wine - both fine. The...

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Larry H . 2018-10-22

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Came here while I was waiting for my colleague to land from his plane. I ordered a few drinks, service was quick even though the place was busy. Also ordered a chicken Teriyaki bowl wasn't impressed the chicken was very tough and the presentation serving...

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timpreston28 . 2018-10-02

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Its the normal fast food as you wait for your flight and you are bored so you eat to fill the gap but nothing special.

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mariamancus0 . 2018-09-06

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We ordered the Indian street food veggie dish and an Indian curry. As we were in England, we thought these were good bets. I don't know what Giraffe chefs excel at, but these dishes weren't it. Some chickpeas in my curry were dry and crunchy....

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AtlCanTraveller . 2017-07-28

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In the Terminal at LHR, this place serves a variety of foods - burgers, salads, sandwiches, soups, etc. The service was brisk and the food was tasty. I tried Vietnamese sandwich and the pomegranate iced tea - each was very good. I've transited this terminal...

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goldtoothedvillains . 2017-04-29

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I was seeing my friend off at Gatwick airport and we were both hungry so as we had tried Jamie's before and didn't like it we decided to try giraffe. I never choose to go in chains in London but obviously there's not much choice...

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jane s . 2017-04-22

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Friendly, informal service. Food ok for the price but nothing special. Popular with families with small children.

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Paul T . 2015-11-18

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Maybe it's because it's an airport branch but Giraffe is awful here! The food quality is just really poor and it's such a shame as it used to be good! The burger was just icky...better at Burger King, and the salad was just thrown together....

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ImiKof . 2015-08-23

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Stopped here briefly before boarding my flight to Athens. There were problems checking in at terminal 5 that night for some reason & it took forever so I really did not have much time to eat. I explained this to the waitress & she was...

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pussycattt . 2015-08-12

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Vibrant atmosphere and I enjoyed the meal... Clean and tidy with nice staff ... Encourage to try it.

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bataineh82 . 2015-07-26

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Everything is pretty mediocre apart from the speed of the service. If you are in a hurry to catch a flight you can still spare time to get a snack or a meal and drink.

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SimonPainter123 . 2015-07-01

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I sat with my family, and although the waitress was prompt with our appetizer, the food never came. A large group came in after us and received their food. Turns out there was a miscommunication, but this was never explained, I had to ask. My...

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Juanita L . 2015-06-28

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Decent main dishes in this chaotic setting. Food prepared to b order and a wide variety of offerings. Decent service

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Steven E . 2015-06-17

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Good place to get decent airport food, with some healthy options as well. Service was good, friendly wait staff.

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Rizzutra . 2014-02-12

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This is one of my favourite places to eat at Heathrow T5 and other Terminals. Their prices are reasonable for Airport location. Staff are very efficient and friendly. Nice atmosphere and sitting environment. Adequate to families with children too. I recommend the Classic burger (£10)...

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khadjri . 2014-01-12

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Visited giraffe at the south bank centre in London . There was a massive menu with lots of choice . Saturday night was very busy so we were seated outside and given rugs for our knees which was a nice touch . Food was piping...

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JuliaL344 . 2013-10-27

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Staff members were very pleasant and welcoming. The interior resembles more of a California casual experience. There are specials on a few days of the week. Check out their website for the special day menu. One day is a burger day and one day is...

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patsyannie . 2013-09-11

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My friend and I had our breakfast here on a recent trip to the city. The staff were friendly and the food was good. We would return again if we were in the area.

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Ellen22 . 2013-06-28

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I have been to many Giraffe restruants but this is the best. Great atmospher and food was lovely. The service was quick and staff are poilte and friendly. Will visit again when next in the area

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ChanelleNicolle . 2013-03-12

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