Giraffe in Lambeth

Fast service and food was great. Thank you Balu!

Such a cute, fun place. The food is delicious!! Amazing service by Balu. We really enjoyed everything here.

Quick service, kind staff, the fish and chips was great. So were the deserts.

Excellent food, great atmosphere and very well looked after by Savannah. Thank you

The service could have been much improved!

It was a very good service from the restaurant side and waiter Balu for his exceptional service.

When you have a Thames riverside restaurant in the most happening part of the strip, what could possibly go wrong? It seems quite a bit could and did go wrong on our visit after a limited screening of an older Tom Cruise film at the BFI Southbank. To start with, the service waiters are cordial but getting the mains altogether for the entire family is necessary: you do not get food for everyone and then leave one person hanging for nearly 15 minutes before his food arrives. The Burger was all okay but the vegan katsu curry tasted stale and the hanging grilled chicken was good but took a long time to arrive. The portions were quite small for the price but what really got me off guard is the cheek to ask for ‘tips’ when a hefty service charge is already on the bill! Guys, honestly if you were that good I would have obliged but nope, I would pass the opportunity to tip.

We ordered "cod & chips" - very tasty, large portion, nice atmosphere, friendly service. We will definitely repeat.

Orders are placed directly on a screen at the table. A 12.5% ​​service charge is required for a very meager service since we're on a screen. What's more, my youngest daughter was sick all night after her meal. I don't recommend it.

Slightly like a 1980s cafe, but decent meal. Indoor and outdoor seating. Odd tablet ordering system on the table, which didn't seem to work. Very pleasant and accurate service. Food came quickly. My meal was fine and the prices are not too bad considering the location.

We went to the one in Pilmico and the one in the center. The one with the pilmico Excellent attention! Thank you so much. The food was excellent and super abundant. I recommend it, we are looking for the chain to repeat! Thank you. We will return!

I loved it, really nice for a family moment with children

Really enjoyed the fully loaded nachos. Pleasant atmosphere and we say outside. Swift food and beverage delivery upon ordering at the table.

Always good at Giraffe, the service was prompt and friendly. Just think that the food was a little bit down of what I expect - I always order the Veggie Brunch and at Heathrow T5 for example, the quality is really high but no complaints really. Coffee was also really good.

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Portions are small and disappointing. Korean chicken was awful and flavour profile was completely wrong. They claim its child frendly, yet the bathrooms and facilities do not reflect it. If you wanted to have your child use their entertainment device because they are upset, there is a charge. This is very "Profit" friendly instead of child friendly. Will noy be coming again

Lovely location but the worst Brunch I have ever had, fried eggs cooked to death with shells bacon as dry as cardboard. So disappointing. Manager did try to help with something else but service is so slow I lost my appetite and by that time my wife ate her breakfast already. Not what I expected unfortunately.

Maybe very good for a drink but certainly not for a good English Breakfast. Everything was tasteless and tasteless...the dry scrambled eggs, the overcooked bacon, no beans and tasteless mushrooms...a very big disappointment for an overall well-rated establishment!

Well priced food that was served quickly and it was hot

Nothing special, but fair price. Service was good.

A really lovely birthday meal on the Southbank. Food was great and the staff were friendly

This is a busy family restaurant and has a lively atmosphere. It is ideal for young families who need kid's menus. The adult food was tastey, and there were a variety of choices. It is in a great location by the river. If I was going out to eat with other adults, it probably would not be my first choice, but it would be a good option if you had children with you.

I really enjoyed the views, meal, and the great service from Maria. Would definitely come back for another meal!

Great service by Maria today! Phenomenal experience and will be back again!

Had a lovely time here, great location and decent food. Our server Savannah went above and beyond to make our time at Giraffe wonderful. Thanks Sav!

Meals were ok, food selection was not the best for allergens stuffers. The service was brilliant they tried their best to find out what was in what but, it sounded like all items were bought and not fresh.

The staff, was like…. Sleeping on them , and it was 10:30 am , not a good service at all, I ordered a breakfast Giraffe Large, and that’s cost me £16.00, and then she ask me if I want beans as well, well that’s separate from the breakfast , will costs me more money than that. And to be honest I didn’t feel I was in uk, because the taste of that food was so bad, a lot of oil in them….. anyway I’m disappointed with myself why I was going there. Don’t you worry, I will never go back there again for REAL, even if the food’ will be free. Work hard boys, and invest on them ,

I was extremely disappointed with my experience at this restaurant. Instead of being served by a human, all orders had to be placed via a tablet at the table. Despite the lack of actual service, they had the audacity to request a tip and still added a service charge. It's frustrating and feels unfair when there's no real service provided.

I visited Giraffe for my lunch, and had a great time with my friends. The food was soo delicious and received the good service from Nikhil.

Lovely place n taken allergy orders by nikhil with extra care and the food was delicious

First time trying this place with my husband and let me say that the service and the food was a 10/10. We had Danielle help us with our order, she was super friendly and quick with everything also but took her time to explain and answer a few queries due to some food allergies which is always appreciated. Will definitely be back! 🤍🙏🏽

Very friendly reception. The staff were all very friendly, even though there was a lot to do. We just ordered and after a very short wait we received our food. That didn't take long. And then it was also very tasty. ⭐️⭐️⭐️⭐️⭐️ Stars for very tasty food and really good service. Thank you!

It was disgusting and there was no cleaning going on.

Second time I go, I am from (Madrid) very nice, the place is completely different from what I am built, the views of the river are incredible, the dishes are very delicious, eating in this place is definitely a good experience, thank you Juanita for the service

A great place to eat with the family. Great attentive service. Delicious food. We loved the Rodeo Burger and the Thai duck Stir fry, Thank you Juanita for your service!!!

Slow service, items forgot despite ordering using the tabletop device. Cod very greasy and potion sizes tiny. Not worth the money and really poor compared to other places locally such as the BFI restaurant

It was good food and our server Maria was excellent. I would definitely come back.

Great food and service… Amazing place if you have young children…

Delicious food, great service and amazing location!

Awful experience. I went with my 5 year old daughter and we waited over an hour for my food to come, and then another 25 minutes went by and her food never turned up. We ended up just leaving, couldn’t even get any service to ask where her food was. She was so hungry and so upset. The food that did come we just left because it was that disgusting too, half cooked boiled mushrooms 🤢

We had a lovely meal here with my family of 7 ppl. The cod and chips were delicious – crispy on the outside and perfectly cooked inside. The burger was just average, nothing special. The atmosphere was good, cozy and welcoming, and the prices were very reasonable. Overall, a nice spot for a casual meal!

Terrible service waited too long for my partner’s food, meals are supposed to come out together. They also messed up the order. Overrated just because it’s by the river. The host was really nice though

This is a magnificent restaurant, one of the best I visited during my stay in London. The atmosphere, the food, the welcome, everything is wonderful. For tourists in London, I recommend you go there. Thank you to the waitress Juanita Obama for the warm welcome.

The food was fine for what you paid. The service however was shocking - we booked a table and in the notes wrote that we had a buggy that we needed to use and we would also need a highchair. When we arrived it felt like we were a complete inconvenience even though we booked and I’d stated in the booking about the buggy and highchair. The fact that there is a 12.5% service charge when you don’t actually have any service as it’s all ordering is done via an iPad is ridiculous and on the iPads there is no option to remove it. The small amount of service we did receive was being shown to the table, the menus being given to us and that was it. They also walked over to the table to take our menus before we had even ordered our food. The experience was not good at all and we will not be returning in a hurry.

Juanita greeted us like old friends and treated us like royalty the whole time. It’s rare to find someone who’s both efficient and genuinely warm. Her energy was contagious, and the vibe she helped create really elevated our evening. This is service that makes you smile 😃

The food was great and warm, I had a great experience and the staff was lovely.

A Bright Spot in Our Day 5 stars. Stopped by for a quick lunch with my mum and Juanita made our experience lovely. She was so friendly and patient, especially with my mum’s questions about allergens. The food came quickly and hot, and Juanita checked in just enough without hovering. Top-notch service!

Great food and exceptional service by Mrs. Danielle! Will be back for sure

Great experience! Had lunch with my friends earlier this week and we were given 10/10 service, from the moment we arrived until we ended our night. Very special shout out to our lovely server Juanita, she made sure to answer all our questions( which were quite a bit, by the way 😄) made sure our food was everything we asked for and more and took great care of us. Will definitely be back.

Had weekend fun with great afternoon meal. Food was delicious and staff were very friendly and helpful. Mr.Yash, he is big asset to the restaurant. His recommendation made it easy for us to have amazing food.

I came in and served by the lovely Juanita, she welcomed us with a huge smile and made our experience at giraffe amazing 10/10

I'm from Spain, I was on vacation in London and I got hooked on the restaurant's food 😍, thank you very much JUANITA.

I loved the cod and fish! The ambience is nice too. Amazing service by Ms Danielle. She took great care of us when we dined in. She also suggested the Hot Chocolate Brownie for dessert, and it was truly delicious. I highly recommend!

10 /10 The food is delicious, the place is warm and pleasant, and the service is perfect and promete. Thanks to Juanita the Waiter, for marina our evening wonderful With his excellent service.

Impeccable service, super attentive .Delicious Ford intimately atmosphere. Thanks to Juanita

Everything is stunning! The place has privileged views of the River Thames, and the terraces and dishes are top-notch. If you're passing through London and have the chance to go, you won't be disappointed. The staff was very attentive and professional! Thank you, Juanita, for your service 👌🏾

Good service Mr Balu. Awesome food thanks for recommending pancakes 🥞 so delicious, And he is so friendly.

Fantastic service! Our waiter, Avi was warm, efficient, and made us feel really welcome. Food was really great. Highly recommend.

Kavish have been extremely good and taking care of us. He suggested us what we should order. The food was amazing, staff very attentive with service. The members of staff were friendly and asking, if everything was okay, which was really great. I liked their attention to offer the best service. Overall it’s a nice place for brunch, beside the river.

I liked the experience in this place, the food is delicious and the staff is friendly, I highlight the good service from Juanita.

Stopped by Giraffe in London for a casual dinner and ended up having such a great time! We were seated quickly, and the vibe was super laid-back—perfect after a long day. One of the staff, Danielle, was super lovely—she checked in on us just at the right time and had such a positive energy. It made the whole experience feel extra nice. Definitely a place I’d pop into again when I’m around.

Fast friendly service, nice and clean 👌 good food

It has become my favorite restaurant in London. Not only because of the atmosphere of the place and the attention but also because of the dishes we have ordered. We ask. I loved everything and the spectacular dessert!! Thanks to Juanita the waitress who served us very attentively in everything.

Amaizing service from Juanita, se love her service

Great place to share with family and friends. Excellent service and excellent food. Thank you Juanita for the treatment

Very quiet and cozy space. We came without a prior reservation and they treated us very kindly, both at reception and at the table. Juanita advised us perfectly. The place is beautiful and the food is very good. Without a doubt to repeat.

Savannah was great, lovely service, nice cuban sandwich! Would visit again :)

Very good service from Juanita... I had some questions, but since I didn't speak English I was a little overwhelmed, but Juanita answered all my questions and was very kind, I will return!

Pretty impersonal, you order on a tablet. Food is okay, certainly wouldn’t recommend. I do however reckon somewhere like this would be convenient for a family with young kids wanting an easy lunch.

Our server nikhil is so good and takes good care

The food was good. I was served by the lovely waitress Maria.

Having come to London to visit Southbank half term kids eat free I checked on Google Southbank was included. Food was cold, but didn’t complain as knowing children were gonna be free. When I got the bill, they had put the children’s meals on. I explained to staff and they said they don’t do that here. Was a bit disappointed as I wouldn’t have come knowing that. Extremely disappointed.

I went in on Monday morning and had breakfast, the waitress named Ilayda was serving me and she was amazing and really helpful. She made my time there enjoyable and I will definitely be visiting again!

Amazing service. The food could be better but not bad overall. Our waitress lovely Ilayda was superb, made us feel very welcomed. Definitely would consider re-visiting whilst in the area mainly due to the warm service.

The service was prompt and attentive without being intrusive, which made for a delightful dining experience. BALU demonstrated professionalism and a genuine passion for hospitality.

Had a lovely experience at Giraffe restaurant! The food was fresh and flavorful, and the atmosphere was warm and welcoming. I especially want to give a shoutout to Vamshi, the busser, who was incredibly attentive and efficient. He kept our table spotless throughout the meal and was always quick to help with a friendly attitude. Great service like his really makes a difference. Will definitely be coming back!

Wonderful location outdoor view is amazing. best place to hangout and very good service by the waiter Naresh food is delicious.

What really made the evening special was Juanita attention to detail and how effortlessly she handled a busy dinner service with grace. You could tell she cared about everyone having a good time. She's an absolute credit to the Giraffe team.

Amazing food and great service provided by Juana will definitely come back

A Gem in the Heart of London! I had the pleasure of dining at Giraffe recently and was lucky enough to be served by Juana. From the moment we walked in, her energy lit up the entire place. She greeted us with a warm smile, made my little one feel like a VIP, and somehow managed to be both professional and genuinely kind throughout the entire experience. We will surely come back.

The place was lovely, the staff was very helpful and polite, the waitress Juanita Obama was next level efficient and polite, I have to go there again

El well done steak es una delicia , recomendable si From start to finish, our experience was wonderful. We highly recommend it. I ordered the steak well done and the banana waffles for dessert. The place was very nice, and our waitress, Juanita, was very attentive.

I had an amazing experience at The Giraffe Restaurant! The food was excellent, but what truly stood out was the exceptional customer service. Juanita was incredibly friendly and attentive; she went out of her way to make us feel welcome. She made great recommendations and ensured we had everything we needed throughout the meal. It’s rare to encounter such genuine hospitality, which made our dining experience unforgettable. I highly recommend this restaurant to anyone looking for not just great food, but also outstanding service!

Everything has been 20/20…. The food, the service, I loved California Burger. The waitress Juanita has been very friendly.

It has been a great experience, the food, the dessert (I ate Brownie) and I had a cappuccino; an elegant and welcoming service. Thank you very much Juanita

The meal was delicious, I recommend you try Expresso Martini. A 10 out of 10, Juanita

I tasted their house specialty medium steak and it was a real delight. It was a 10/10. I would like to taste it again and I am thinking of coming back. Thanks to Juanita

One of the best restaurants in the United Kingdom, you can eat the best eggs rancheros there, I recommend it, good service, cleanliness and good atmosphere in the place. Many special thanks to Juanita for her treatment and kindness.

Beautiful setting; our server, Nikhil, is really helpful and takes good care of our allergy requirements. wonderful cuisine and preparing our order with great care and hygienic practices. To the entire staff, thank you.

Balu attention to Detail noticing our interest in the menu balu provide insightful details about various dishes helping us make informed choices

Family friendly atmosphere enchanted by balu Dining with children can be challenging But balu patients and engaging nature made for the whole family

Consistently grate service from balu Having visited multiple times... Balu's consistent professionalism and warmth keep us coming back

Balu's thoughtful Gesture celebrating a special occasion Balu went to the extra Mile to make us feel special adding a personal touch to our evening

"Quick and courteous!" We were in a bit of a rush, and thanks to the great service—especially Vamshi—we had a seamless experience. He cleared and reset tables like a pro and always had a kind word for guests.

"Great support staff!" While the servers were fantastic, I want to give a shoutout to Vamshi, the busser. His work behind the scenes really stood out. Tables were clean, organized, and ready in no time. Great teamwork all around!

Acommandenting the entity needs with d entity restarting your grateful for balls understanding and effort to ensure our meal meet our equipment

I recently had the pleasure of dining at Giraffe Southbank, and I must commend Balu for his exceptional service. His warm and friendly demeanor made us feel truly welcomed. The food was delightful, with each dish bursting with flavor and cooked to perfection. Balu’s attentive nature ensured our dining experience was seamless and enjoyable. I highly recommend Giraffe Southbank for both its delectable cuisine and outstanding service.

Balus from problem solving a minor issue with our orders was simply addressed by Balu showcasing is committed to customer satisfaction

Juanita is a respectful and an amazing waitress, she served us with such a huge and proud smile on her face, and the food was exquisite, she recommended us the best hot chocolate sprinkled with a few mini marshmallows.

Balu's attentive and friendly demeanor made our dining experience try memorable His recommendation were spot on enchanting our meal.