Giraffe in Crawley

Our lunch at the Giraffe was a totally enjoyable experience. We were greeted at the entrance by the Host, Emily, who showed us to an ideal table and advised us about the menu. My wife, who has to be careful about what she eats, was very impressed when she was shown a list on a tablet of the possible allergies she has to be careful of. Then when Dasha, the Server, came to the table it was clear that she had been fully briefed on these cautions. The food, which was served in 10 minutes, was absolutely delightful. I can highly recommend the Pork Chops; relatively expensive but worth every penny.

We chose giraffe for dinner partly because we had 20% off as we were staying at the on site Bloc hotel. From the first greeting, we had a lovely time. All staff were very friendly and helpful. Service was quick and delicious. My slightly cautious husband was directed to a Japanese dish by our waiter, which he thoroughly enjoyed. We will be going back for breakfast!

I ordered a coke - 4.50 - and fish and chips - 16.00. The fish was hot but in a dark, salt en rusted batter which felt over cooked. The mushy peas were a stone cold, coagulated desertspoon’s worth (I mean, why bother?) and the chips were limp and barely warm, like they’d been sitting out somewhere, a forgotten component of an inadequate lunch. I ate the fish, which was mainly batter overwhelming a thin layer of flesh. I didn’t eat the peas or chips and complained when the waitress returned. In fairness, I got 20% off…I didn’t have time for them to remake (reheat?) it all. Would not go back.

Pleasantly surprised by the delicious food. I ordered the pan fried salmon and it was genuinely delicious. The vibe in the restaurant was really lovely, with lots of Brazilian staff who seemed genuinely happy to be there! Olga, my waitress, was full of fun and chat, and it was overall a really pleasant experience and delicious meal. Thank you!

Breakfast was ok but eggs and hash browns were greasy , should have gone to wetherspoons Gatwick beehive , price the same as well

Meal was very mediocre Barely warm, I had rice in my dish, which should always be served hot at the correct temperature Staff friendly Would not recommend

We ate in the restaurant as we had a discount in association with the hotel we were staying in. Waitress was so friendly and brilliant in her job. We had a deal for a two course meal and soft drink. Halloumi with pomegranate for starter, burger and katsu chicken with noddles and then sorbet for dessert. All food tasted good. In the deal you could also upgrade your drink for a Estrella for £1.

Great service with great coffee. It is very refreshing to to engaged by staff, chatted with and asked how everything was. It started when I waited at the entrance for a member of the team to take me to a table. Waiting staff were all busy so the Barista caught my eye and took me to a table. This was excellent customer service. Didn’t eat a lot, just needed coffee and toast as I needed a quick break as I was picking a friend up . Cappuccino was sublime, best I have had in a while. Giraffe is quieter than Cafe Nero and the others here, don’t let that fool you. This was my first time and I will be back. Thank you team.

Very conveniently located just outside of the south terminal security departure. Our server, Jennifer, was very friendly and welcoming and made our experience very enjoyable. Keep up the great service!

Me and my family were greeted by Carolina and were served by Gabby who were both so welcoming and friendly. The atmosphere was lovely and the bartender Kamila made us the most amazing cocktails :) would definitely recommend everyone to visit and there was a great selection of food

Let me start off with, I hope I’m reviewing the right Giraffe restaurant; as we’ve just eaten in the Gatwick Airport South Terminal establishment. So… Wow! I think I might’ve just had the best meal at a non-independent restaurant I’ve had in the longest time. It’s not often I am waxing lyrically about a meal that’s been hugely enjoyed by not only myself, but my children as well. The service was very friendly, very efficient and all without the feeling I’m being rushed throughout the process of dining. At first, I was concerned that the food we were going to eat was going to be of a ‘motorway services’ standard; but was overjoyed how wrong I was! My daughter enjoyed the Katsu Curry bowl, my son had the Rodeo chicken burger & I had, probably, the best loaded nachos with shredded beef I’ve EVER had in the UK (see attached pictures) If you’re looking for something delicious & enjoyable to eat and a relaxed atmosphere; do yourself a favour and pay a little more than you would at the nearby Wetherspoon. I promise you’ll not regret it!

Meze came out, look like it had just been slopped on the plate. Falafels were just warmed up. Terrible quality of food. Its so annoying that the brand quality is used to sell crappy food

We were served by Ay thami, really great with customer service. engagement with us was superb. Staff like him deserves recognition by the managers.

We were at the airport looking for breakfast and decided to try Giraffe due to what looked to be a promising menu. The service was very slow. We almost walked out. When the food eventually arrived it was tasty but felt overpriced for the quantity.

Excellent service from the moment we walked in. Friendly and efficient staff. Food arrived quickly and was delicious, especially the sausages hash browns. My daughter loved the Strawberry pancakes. Portion sizes were large and very filling. Highly recommend if you need a meal before boarding your flight.

We went to meet our friends who had flown in from Turks. Decided on Giraffe as it’s good for kids. Good menu, lots of vegan items. We had nibbles and booze for four, and it came to just under £100. Didn’t think that too terrible. Staff were lovely and attentive and not pushy. The ordered items were presented well and were hot.

The people that worked there were very kind and polite. The food came shortly after we ordered and tasted just as wonderfull as i had hoped!( or even better:D)

Had dinner hear on an over night stay at the airport. Delicious food and great cocktails. The gluten free food was also great. We had a teriyaki bowl and a gluten free burger with fries. I would definitely come back hear again next time I'm around.

You don't expect great food at an airport and consequently we weren't disappointed. However the customer service was great , very attentive and so we left a tip.

Excellent service and delicious food. Cocktails were reasonably priced, we had a strawberry daiquiri and a Hugo! Followed by the katsu chicken and noodles which was delicious. Much better than any of the other airport dining venues. Would thoroughly recommend!

Not as good as last time. Husbands was fine, he had fish and chips, I just wanted a snack which was the corn ribs. They were so tiny for what they were charging as most of the corn you cannot eat. Towards the end the service slipped. When we were waiting for ages for the bill one waitress just put her hand up and said wait! We had already waited ages!!! Generally understaffed and whilst they started off polite, that all slips away when they get busy. Not worth the money, although they were great with my allergy. Alot of the good choices on their old menu seem to have disappeared post covid.

On the way to America with family & friends and we stopped for Breakfast…the food was delicious and hot and came very fast ! The service was excellent and, as always, we’ve never had poor food or service at a Giraffe !!

Friendly and helpful staff, good food and service at reasonable prices. the manager should be commended and is supported by a very professional team.

Only place to eat at Gatwick before security.. obviously it's a bit pricey, you're at an airport. The staff are what makes this restaurant different from others at the airport. Genuinely warm and welcoming. Service with a smile, many smiles. The brunch was proper food....

Absolutely loved this place. Staff were super friendly and the food was fantastic. Nothing was too much trouble. Only wish there was one the other side of security for breakfast.

Very tasty food and lovely cheerful staff. A nice start to my holiday. The nachos with beef were nicely spicy and the lemonade refreshing. As a lone traveller it really makes a difference to have a bit of a chat and a joke with the...

Staying overnight at Premier Inn. Came here for dinner. Booked a table, but greeted with a fuss as they were so busy. Seated and had to wait half an hour to order a drink. Waited another half hour for drink to arrive. Ordered food but...

Met a friend for a catch up prior to my holiday flight next day. Had an excellent breakfast and first class service with a smile. The lady in charge was apologetic when I asked if they took NHS blue card discount and she's trying to...

Don’t be fooled by the online menu costs! All the prices in the restaurant are £7-£10 more and have no resemblance to the menu that you think you are choosing from. Management know and didn’t care so we did what you should do in these...

Very basic place to eat at a last resort, its an ok price for airport but my gosh how hard is it to serve hot chips. Must have only been three tables in the whole restaurant yet the friends were cold. I had no energy...

I dine in while waiting to pick up my sister from Gatwick Airport Everything was lovely, the service and the atmosphere (I mean, the son "Tuca Tuca"?? I would really like to know who doses your playlist!), however, I've ordered the Brunch plate, and it...

Don’t get me wrong I am not expecting Michelin stars at a bucket and spade airport, but the food here was disgusting. The fish and chip batter was like a duvet; thick undercooked and horrible. Unfortunately there is not much choice unless you get a...

We were staying at an on-site hotel at LGW Airport the night before our flight and decided to eat at this restaurant. We were warmly greeted and shown to our table. All of the staff were smiling and friendly. Our waitress was Magna who was...

I’ve eaten here 3 times in the last week (only because restaurants at Gatwick are all so horrific). This one has some really attentive and wonderful female members of staff BUT the 3 horrific male members of staff (including the manager) who are beyond hopeless....

Rushed to get to the restaurant in time to eat before closing. We arrived at 20:30 thinking half an hour would give sufficient time to order food as they advise 21:00 close. Unfortunately when we arrived we were told they had made the decision to...

Extremely disappointed and expensive. Microwaved dumplings and fries were hard and saw no traces of chicken. Poor customer service will not be caught out again.

Ate at Giraffe whilst killing time waiting for a train. We both enjoyed our meal - we said we were waiting for a train and we were able to order quickly and the food came quickly. I had the Korean BBQ chicken and my friend...

Horrendous service, asked for some sauces, was told it was coming, never got them, my partner asked again as we were waiting a while. When a staff member pat him on the back and said he works the other side. We were also blamed for...

Long time since I’ve had such bad food. Burger tasted like something off a burger van at a car boot sale. The bun was stale and dry, the meat was cereal masquerading as meat. The best thing about the whole meal were the red onions....

Really awful meal prior to our holiday. Service was very poor and the quality of the food disappointing and poor value. Generally a chaotic feel to the restaurant which was stressful with a family

Terrible. My partner had chicken and said it tasted waterty. She was then ill all night and was touch and go whether made the flight next day. Also impacted on the first 3 days of our holiday. Never eat here as was only thing she...

Had some really lovely Korean chIcken here while staying at the airport hotel nearby. Really lovely staff and reasonable price. Very enjoyable meal and will definitely return.

Had dinner here before flying out the next day. Our waitress was so friendly and helpful. Food was good and plentiful. Atmosphere was not great but it is an airport restaurant so not expecting too much.

Visited the Giraffe at Gatwick airport south terminal to kill some time while I waited for my friends. I had the smashed avocado for breakfast which was nice, Although they could have done with less lemon juice. The staff were really nice and everything arrived...

I didn’t have massive hopes seeing as it’s giraffe at an airport, but to list a few things: - strangely bland burger considering all the salt that was in it. Like one of those burgers you used to get at school with the random small...

After our flight to Corfu was cancelled we came here for breakfast. The staff were really kind, let us stay a lot longer than they should have. They seem to work really well as a team and worked hard to deliver great service quickly. Very...

there is not much to do in Gatwick before going through security, Giraffe is probably the only restaurant, so we didn’t think twice, and went there for dinner ( our flight was departing early the next day). This is a family friendly venue, and the...

It was very busy when we went for dinner but the staff worked amazingly hard to ensure everyone was served in a timely manner. Menu was wide and varied, with something for everyone. Prices were fair for an airport restaurant. Portions were a little on...

Arriving at Gatwick too early to check in we decided to have lunch at Giraffe. We both chose the vegan brunch which was perfectly adequate. Although on the menu, the restaurant did not have filter coffee available but could offer Americano. We had an excellent...

Food here is excellent. Did not have long to wait for our order to be served. I enjoyed the teriyaki salmon. Service was attentive and efficient. The tables were clean and not too close together. All in all, an enjoyable meal and a lovely start...

Evening meal and drinks before our Holiday tomorrow. Amazing food and service. Really recommend it. Best airport place ever

Had a quick lunch at Giraffe yesterday. Oh my god, the chicken wings are amazing, I’m sure they must have come from a giant chicken. I had 4 and they were delicious. The staff are excellent. I highly recommend eating there. My grandson had a...

The restaurants has only just reopened after two years following Covid closures, and we’re so pleased to see it back! I ordered a large vegan breakfast and my very non vegan husband was very happy to help me finish it off!! Great service too! Very...

Recently I stayed at Gatwick Airport for work for a week. I ate at Giraffe each evening and the food was excellent, service lovely and pretty good variety (which was good eating there each night). I ate there as there was more choice and it...

Choices before security in Gatwick South are limited but Giraffe provided a fairly wide menu, including things our gluten-intolerant diner could have, and all dishes were tasty. As chain restaurant experiences go, it was one of the better ones.

Visited in the evening while staying in a nearby hotel. Service is quick, staff are very pleasant. Food is tasty but the portion sizes of our meals were smaller than expected. Airport location restaurants will never be cheap but some attention to portion size would...

We visited today before our flight. What a welcome! Lovely decor and warm atmosphere even at lunchtime, extensive menus with food to suit all tastes. we had the Chicken Katsu ,Calamari ,Beef salad and we were not disappointed. It was delicious and perfectly cooked. the...

Staying at a Gatwick hotel for the night and thought we’d stroll through and get a pudding for our four year old. Straight away Deano was fantastic with our little dude.... in fact Deano is now his absolute best friend. When Monty wanted marshmallows Deano...

Great food, great service, reasonably priced for Gatwick. Always eat here when flying from here due to quality of service.

Just terribly ordinary verging on poor. But the service was friendly and enthusiastic - its just that whoever was cooking really needs retraining or another job! We had a good enough time, but eating in airport terminals is rarely a wonderful experience. As we were...

Such nice, energetic and engaging staff here, and the food was delicious - had the Meat flatbread and sweet potato fries on the side, and it set me up perfectly for my flight.

Good food and fab service. Really pleasant breakfast before my daughters flight. The staa were so friendly. Genuinely good service. Thank you.reasonably priced too.

Really expensive and not a very high quality. You certainly don’t get what you pay for. Don’t waste your money.

Stayed at the airport the night before my flight and landslide it was either here of Wetherspoons. If I’m honest I wasn’t holding my breath. We were seated quickly and given a vast menu with loads of dishes from around the world on. The waiter...

The food was stale and bland. At best it had been sitting out for hours at worse days. I sent it back and the manager came over to argue with me.

Th restaurant is conveniently situated very near the Bloc Hotel where we were staying. Just as our previous visit, the service was efficient and friendly and our menu choices again lived up to our expectations. Well done all at Giraffe.

Staying over at the airport hotels we decided to go out and look for a coffee/breakfast place to sit down chat and eat. The Giraffe was that place, nice seating and good service and also very tasty breakfast. Enjoyed it very much. Thank you.

After a long flight from SA what a treat to find Giraffe.... great breakfast choices with large portions (in fact even though I was starving I could not eat it all)... their special breakfast is a treat. Great fruit smoothies and ice teas. Service was excellent and fast. Great value for money.

After arriving on a late evening flight we went to Giraffe for dinner. The service was great. We had the fish and chips and the duck stir fry. Both dishes were very good.

Giraffe is my default airport restaurant where available, just the right mix of quality food with a good choice and speed of service. Not every airport restaurant always gets that sometimes we're in a hurry. I love the new online payment option also, emailed receipt is so much easier to keep track of.

Service really was excellent- so welcoming, efficient and friendly. I wanted to try the jackfruit curry as ideally want to cut down on meat in diet and looking at alternatives - their jackfruit curry will keep me a carnivore !! The dish looked good but the curry texture was dreadful and tasted pre chewed ! Very little curry flavouring too. Very small portion/ overpriced ! So yes- great service but sort of downhill after that !

What shall i say.. great experience .. very nice food... exceptional Stewards .. Good value.. lovely setup .. great location which suite everyone .. delicious meals as i went 4 times in 2 weeks .

We popped in for tea/coffee and a desert. We liked the bright, open environment and were served quickly and efficiently. The desert was good and price reasonable. We will be back.

We have eaten here several times before a flight and we always have a very nice meal. There is a good selection of food and drink available here, the waitress was cheerful and pleasant, the food was tasty and well presented and there was something missing from my mojito but otherwise very good.

Her hadde vi oss en bedre frokost mellom ankomst og avgang. Hyggelig polsk betjening og nydelig mat i rikelige porsjoner. Glutenfritt var ikke noe problem. Her tar vi gjerne frokost igjen.

We eat as a family one evening whilst staying at the bloc hotel.

My family & I had a fantastic meal here tonight. Quick & attentive service. The Nordic cosmopolitan was one of the nicest cosmopolitans I’ve had - and I have has many many to compare to.

If we stay at Gatwick to catch an early flight, we need to find a good restaurant at either terminal for an evening meal. The only one that is always good is the Giraffe at the South terminal. I particularly like Huevos Rancheros and this Giraffe makes the best I’ve had anywhere in the UK. The service is excellent and the vegetarian options are very good as well. We had a great meal for 4 last Sunday at reasonable cost.

a very clean and well runn cafe staff where very accomadating and helpfull over the menu Very reasonably priced and would visit again

Visited this restaurant and the vegan food was delicious, jackfruit dish for mains and a lovely vegan dessert. Would thoroughly recommend.

Popped into Giraffe for lunch at Gatwick as flying out on holiday, we had a fantastic meal both had fish and chips, service was excellent very quick, staff all very friendly and helpful. Highly recommended place to eat.

Stopped for a kids meal and some sides at Gatwick. Prices very reasonable (cheaper then Wetherspoons!!), quick service and good food. Loved the pay online feature that accepted PayPal and allowed us to leave quicker! Great experience.

Service was great, food was lovely, hot and quick, it set us up for our flight! I had the salmon teriyaki bowl, would recommend! And also the espresso martinis!

Four of us ate here. Service was quite speedy and food was tasty. Nice to have a wide choice. Salmon Teriyaki was quite generous and very nice. Not much more to say.

After flight i was longing for a nice cup of tea and i find it at the Giraffe complete wirh a very good breakfast.

Adjacent to, but before, security in the South terminal and just to the right of the BLOC hotel. Standard Giraffe menu, but helpful staff; we were served in a very friendly manner by Majec. If you are staying at the BLOC hotel you can get a free drink , of a limited choice, with dinner if you take the BLOC voucher book with you. £15/head for a main and a jug of tap water. You can also get 20% off breakfast if you bring the previous evening’s dinner receipt with you. A good formula if in the locality.

Great food always piping hot, the breakfasts are particularly good.its a great way to start any holiday in the airports 👍

We missed our flight and stayed at an airport hotel. Since we were kinda tired, we decided to eat something at the airport. Everywhere we just found pub food and then, in South Terminal, next to de departures area we found Giraffe. It’s kid-friendly and they have food for all types of diets! Nowadays this is very important! The Tajine I ate was very good, but I know my family were all satisfied with their dishes as well!

We went there for breakfast and it was very good. The service was very kind and the food was delicious. We definitly recommend this place for enjoying breakfast at Gatwick Airports South Terminal

Friendly and helpful staff. Helped entertain our 1 year old. Great value for money, especially as we get a good discount with our dragon pass card. Had the beetroot burger, was so yummy.

Average food, hyperactive staff, plate taken away as I got to last mouthful. Paid for food cash while I sorted tip separately from a different purse, waiter jumped in so quick and misunderstood told me to 'keep it'. Need to calm down a bit.

Menu is sporadic and weird, teryiaki chicken next to burgers etc. All weird, nothing normal, almost trying to be wacky. Food is expensive, service is polite but incredibly slow as the are too understaffed. Hope it closes soon and is replaced by something better.

We visited this restaurant while staying the night at Gatwick and have never been served such small portions.

Eat here the evening before we go on holiday each year. We always stay overnight and use giraffe for a meal the night before we fly. Always good, friendly staff and a good service. Reasonably priced food and drink.

Have visited a load of giraffes but the one at gatwick terminal south was quick but the quality suffered. Cold chips and the burgers had clearly been cooked for a while and kept warm to sped things up.

Jeg spiste middag her og maten var absolutt god! Jeg bestilte kyllingburger, denne var god på smak og mettet godt. Kjempetrivelige servitører og koselig restaurant!

I usually eat breakfast at Giraffe before a morning flight. Being on the ground side at the South terminal it is normally less of a zoo than the restaurants on the air side. The staff are very good and the service is quick. This restaurant is my favourite choice at Gatwick.

I often come here for my take away latte before or after work, really nice beans, good service and all the bar staff can make a good coffee but Maria is my favourite!

As far as chain restaurants go this is a reasonable venue with a wide selection of choices on the menu. It felt a bit hectic when we were in as it was clearly a popular choice for families. I wouldn't rush back and service was not the quickness, but still friendly.

It was extremelly busy restaurant due to flight delays etc, however we were seated quite quick, drinks order taken straight away and food order taken shortly afterwards. The meal was okay, not great, just okay, I fully appriceatte how busy it was and the staff were working very hard, but with the price of the meal you kind of expect a little bit better.