Based on 242 opinions finded in 3 websites
Based on 242 opinions finded in 3 websites
Nº 574 in 703 in South Gloucestershire
Nº 3 of 3 Thai in South Gloucestershire
Opinions
Used to be really nice but last night 31/01 Was the worst chinese I have ever had. Wrong food delivered and everything was over cooked. The delivery driver even said sorry for the wait the chef is holding everything up. We won't use again.
Martin Morris . 2025-02-01
MORE AT Google
been using these for a couple of years now. lovely food and nice staff in the shop and doing delivery
Pippa Rolfe . 2025-01-16
MORE AT Google
I was extremely disappointed with my experience at this restaurant. The prawn toast was unbelievably hard – I genuinely thought I might break a tooth trying to bite into it. The chicken was awful; it tasted like it had been boiled and lacked any flavor or texture you’d expect from a good Chinese dish. As for the curry, it was just plain disgusting – I couldn't even finish it. Overall, a very poor meal, and I won’t be coming back. Definitely not worth the money.
george stevens . 2024-12-28
MORE AT Google
As always amazing food delivered by Ginger & Spice. I have never had a bad takeaway from here and I have used this takeaway for 20 years plus
Denise . 2024-12-05
MORE AT Just Eat
Food was bland and tasted burnt
Andrew . 2024-12-05
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Tried this one out and not sure what has been delivered. Very disappointing compared to others in the area. Trying for a refund. Throwing 3/4 in the recycling
matt . 2024-12-01
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Ready bang on time, piping hot, very very tasty. Thanks
Trevor . 2024-11-20
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Great food. Great Price. Very clean.
Patrick Williams . 2024-11-10
MORE AT Google
Wouldn’t recommend. The quality was quite poor. None of us ate very much as it was not enjoyable at all.
Sarah . 2024-11-03
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I was told the food had been delivered it was delivered to someone else,then when I rang the place they wouldn't answer the phone so when the delivery driver said I could have a refund later on it was dumped outside the door stone cold!
Hazel . 2024-11-02
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Great food best Chinese we’ve had for a long time!
Jo . 2024-11-01
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Always amazing food, I have used Ginger & Spice for many many years & would highly recommend to anyone. Extensive & varied menu and no matter what chosen dish, i have always found the food faultless
Denise . 2024-10-29
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Never arrived! After having said order was going to take over an hour and charging £4 delivery too! Didn't respond to Where's my Order text. Phone call to restaurant went unanswered. RECOMMEND YOU DO NOT USE. I certainly won't again and I was a 1st time customer.
Kerstin . 2024-10-21
MORE AT Just Eat
Good quality food and portion sizes are excellent
Steve Harris . 2024-10-19
MORE AT Google
Quick delivery and very polite driver!
L . 2024-10-18
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Great place, big portions, fantastic staff
Anton Steenberg . 2024-10-17
MORE AT Google
Really delicious food and good communication when I called the restaurant.
Cat . 2024-09-26
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Food was late and very cold, usually really nice but disappointing
Sarah . 2024-09-25
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Always had lovely food. Staff polite
Jemma Tebay . 2024-09-19
MORE AT Google
Good food and portions, delivered well.
Sam . 2024-09-06
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Delivery was on time and the food was good we had crispy duck, prawn chow mein, and mushroom fried rice, spring rolls as a starter. generous portions for us at least. Very nice.
Steve Wilcox . 2024-08-23
MORE AT Google
Sorry guys, you were really lovely & friendly but not sure I've ever had worse than this 😥 chicken chowmein was so salty & over cooked I couldn't eat much of it.... I think the prawn toast was made yesterday, it was hard and dry, did my best but it was completely inedible...too fed up to try the spring roll 😞
Lin Reeves . 2024-08-16
MORE AT Google
The teenager lad serving at the counter was friendly and polite. Even after the 5-10 minute journey home, and dishing up, the food was still hot. I only ordered crispy chilli beef and and egg fried rice for my first try but it was delicious 😋 I will be back to try other dishes.
Melissa . 2024-08-14
MORE AT Google
Tasty dishes Great value for money. Shop is clean and tidy, no old paint chipping away and bugs running around. Best Asian takeaway around
Michał Sikora . 2024-08-02
MORE AT Google
I have ordered from you 3 times the first order was lovely my husband and myself couldn’t complement your food enough the special curry was delicious and the rice was superb second time ordering we felt the curry was very sweet and not at all as nice as the previous order but it was ok so we didn’t say anything.. Tonight ordering special curry it was quite nice but we ordered some prawn toast it was disgusting inedible made from homemade bread chunks from stale bread no prawn filling on the top just sesame seeds very disappointing it wasn’t worth a pound let alone the several pounds spent on it!! There’s no prawn crackers in your shop so we ordered the prawn toast to soak up the curry which we couldn’t eat I’m sorry to say this but the meal was horrible and I won’t be ordering from here again
Isabelle H . 2024-07-21
MORE AT TripAdvisor
Food was lovely, very flavoursome and hot. Chips were V poor, tasted re-cooked from earlier or yesterday, inedible so binned them!!
Helen . 2024-07-14
MORE AT Just Eat
I made a mistake with the hotel address but between the driver shop and myself the food was delivered to the right hotel still really hot. The quality of the food was excellent, perhaps the crispy beef could have been crispyer but it was still ok. The complimentary chicken curry was superb. Super soft chicken in a tasty sauce. The portions were very generous so perhaps next time we would not order quite as much. Very pleasant delivery guy and super polite person I spoke to at the shop explaining
Barbara . 2024-07-06
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Excellent customer service, the staff go above and beyond to be very friendly and helpful. The food is divine, especially love the special fried rice.
Leleitha Miller . 2024-07-04
MORE AT Google
Excellent customer service, the staff are very friendly and helpful. The food is divine. Recommend the special fried rice.
Leleitha Rowena . 2024-07-04
MORE AT Google
Blonde young lady is too rude for this job, definitely owner needs some thinks about it
moji Joon . 2024-06-06
MORE AT Google
Rizz. Rizz. Theyrizzed me and grabbed my gyatt🤓 then they edged and mogged me💕 10/10 would edge again with them. They tied me down to the table and it was so fun😘😘 #momlife
Random Spare . 2024-05-25
MORE AT Google
Ginger & Spice-incredible food that never disappoints. In my opinion the best Chinese anywhere
Denise . 2024-05-21
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Excellent quality food as always
Denise . 2024-05-15
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My sister works there and the food is delicious 😋
Molly . 2024-05-07
MORE AT Google
ribs were too dry and chewy, chips tasted odd and chow mein was too salty
Andrew . 2024-05-05
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food always hot, tasty and on ⏲️
Rosemary . 2024-05-02
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Just ordered food and I have never tasted anything do disgusting in my life, will not ever go their again and I will NOT recommend 🤮
Jane Rhodes . 2024-05-01
MORE AT Google
I own my own takeaway so I understand all the pressures but the food was lovely and delivery was perfect highly recommended!
Andy . 2024-05-01
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I’ve lived near this takeaway for years and have enjoyed it on countless occasions; a variety of vegetarian and meat dishes. I’ve always found the taste to be exciting and flavourful and always cooked well. They do a great job of bringing so many Chinese dishes to people at a good price. Personally I find they get the basics absolutely spot on: rice, chow mein, sauces and the like. Highlight is definitely the Thai Fried Rice.
Jacob Michael Dyer . 2024-04-19
MORE AT Google
Couldn't eat the Chow mein as been sprouts smelled off. Complained to restaurant who apologised and replaced. Second time around the chow mein was better
Wayne . 2024-04-18
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Food went in the bin. Sorry but true.
John . 2024-04-10
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I've been going here A LOT for years. It was my local since 2008. I've been away from Bristol for a year and couldn't wait to go back: it was awful. It was always expensive but worth it. Tonight it was bad for a cheap one but it was terrible and many dishes were £9. The prawns, bar one, were hard bullets and 'suspicious' tasting. The chow mein had no beansprouts. Battered prawns were tiny, hard, and swimming in grease. Noodles were so al dente they ended up al fresco. I cant believe how bad it was. My Mrs has never seen me throw a Chinese takeaway in the bin. I did tonight. I'd have just not have gone back if it was regular price, but I've written this review because it was bad and expensive too.
Scousie R . 2024-03-23
MORE AT TripAdvisor
Excellent food and never disappoints
Denise . 2024-03-23
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I don't like leaving negative reviews but the food we had from here on Sunday evening was very very poor. The Chicken Balls, Special Chow Mein, Spring Roll, Chips and Curry Sauce were completely inedible. The Satay Chicken, Egg Fried Rice and Sweet & Sour Sauce were good. £52 is a lot of money to just throw away the food. Definitely our last visit here 😞
Roland Walker . 2024-03-19
MORE AT Google
This has been my go to Chinese for years. The staff are so friendly and helpful and the food itself is amazing, very flavourful and by far the best curry sauce I've had compared to any others in the surrounding area
Charlotte Davidge . 2024-03-16
MORE AT Google
Always order here, food is constantly good and delivery is always on time.
Fin Lloyd . 2024-03-11
MORE AT Google
Tony is the best driver and the staff was amazing food was very good 👍
Mahmood Ahmed . 2024-03-10
MORE AT Google
I come here often and it's always great!
Warren Owen . 2024-03-08
MORE AT Google
Ginger & Spice are my go-to for top quality takeout. Great meat, succulent veg, wide variety, speedy and friendly on arrival—these folks always deliver with their a-game! Will be back again and again.
Chris . 2024-03-04
MORE AT Just Eat
Very nice staff very nice drivers
Ansar Rasheed . 2024-03-03
MORE AT Google
The vegetable chow mein was awful it was like eating noodles in sugar syrup, the vegetables were soggy, the egg fried rice was extremely dry and chewy, wouldn't go here again
Kirsty . 2024-02-27
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I bought a Special Chow Mein only about an hour ago. A very less than average meal , not impressed , definately not going in there. again. No thanks. Disappointed. The reviews below are correct.
Paul Gedge . 2024-02-24
MORE AT Google
Overpriced and worst Chinese food I’ve ever eaten ! Wrong rice dish was send and full of prawns and I’m allergic to shellfish !!! No point complaining as it took ages to come
Mark . 2024-02-22
MORE AT Google
Worse takeaway I have ever had from there , food was vile , the noodles were freezing the chicken chow main was horrible , the chicken balls were still frozen in the middle
Millie . 2024-02-17
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Good food but didn’t get the free spring rolls as promised, but would use again
Tony . 2024-02-11
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Friendly service but the food itself was really not nice. Chow mein seemed burnt, really dark, dry meat, we couldn't eat it as it didnt taste nice and wasnt nice to look at either. The spring rolls and chicken balls were also pretty dry, didnt seem very "fresh".
Nick X . 2023-12-18
MORE AT Google
Came here tonight after about 3-4 months and OMG this is not the same place. Must be a new owner or chief. Had chicken chow main which was incredibly sweet, very dark brown laced with soya sauce. chilly shredded chicken incredibly sweet. Curry sauce was tasteless and hot, chow main noodles soft/mushy. What I feel conned! Rang to voice my opinion and was told “ nothing we can do” really? Never ever will I be back in there again!!! 😡 Anyone thinking of going there with this level of food don’t bother!
5Timmyd . 2023-12-08
MORE AT TripAdvisor
Was very salty, prawn on toast dry, took a while and cash only but someone else was allowed to bank transfer when we were waiting.
Emma Lou . 2023-11-26
MORE AT Google
Always lovely, some of the best Duck in North Bristol.
John . 2023-11-23
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Used to order all the time but recently the food hasn’t been great. The chow mein sweet and too much soyo sauce. Over cooked chicken, with burnt veg. It used to be a great meal but sadly, last few months not the best :(
Miss . 2023-10-16
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Food was lovely there was plenty of meat and spring rolls were lovely
mrs . 2023-09-16
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Positive… fast delivery Negatives… Everything was cold, chips were tough, egg fried rice was dry and tasteless, chicken balls were over cooked and dry, beef chow Mein was chewy and tough. Would not recommend or order from here again.
Seve . 2023-09-15
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Perfect first experience of ordering from Just Eat
Jane . 2023-09-10
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Old and rubbish. You know how all the ingredients in a dish of food all adopt the same colour when they have been left sitting together for a long time, and how everything tastes the same. That's what I got. Old, stale food that was stuff they couldn't get rid of in the shop. Won't waste my money again. I even brought two dishes so I had one for work the following day. It went in the bin. I was ashamed to let anyone see it. Wayne
Wayne . 2023-09-05
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1 out of 3 dishes was wrong, chow menus tasted odd, not very nice and they were 40 mins late. Although the app won’t let me choose anything more than 5 mins
Sue . 2023-08-28
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Delivered 35 mins late . Food not great quality
Osborne . 2023-08-26
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Brilliant food. Arrived early and tastes beautiful. My favourite Chinese in Bristol so far.
Christopher . 2023-08-18
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Excellent food and service as always from Ginger & Spice
Denise . 2023-07-27
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We had crispy duck which was lovely but spring onions and cucumber was slimy and wet
Alison . 2023-07-22
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Really good food, much better than the last time we ordered here. Everything was hot and freshly made. A tiny bit pricier than other Chinese takeaways in the area.
Carl . 2023-06-27
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To be honest we both couldn’t tell what we were eating!!!
Michael . 2023-06-24
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Really pleased with the service we received. Food was delivered by a very pleasant delivery driver. Food was hot and very tasty. Highly recommended!
Richard . 2023-06-03
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This is the second time my order has been very early! Over an hour !
Alison . 2023-06-01
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Chips dry but the chicken chow mein and curry sauce was 10/10 defo be back
William . 2023-05-30
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Best Chinese I’ve had in my 22years without a doubt.
Natasha . 2023-05-29
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The rice was a bit dry and the meat tough, but the pat Thai was amazing! Just like I was in Thailand! Crispy beef very tasty.
Mireille . 2023-05-21
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Order was wrong. Close, but wrong. Ordered a veg dish, got the special with all types of meat in it. Dishes that weren't marked as spicy on menu, had 'buildable' spice in them.
Gosia . 2023-05-15
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I ordered the chicken with ginger and spring onion, egg fried rice and a couple of items. Got home after collecting only to find the chicken was RAW. I don't generally post negative comments but I do agree with what SOME people have posted here - take a little pride in your work and the chef should check / taste the food before it is passed onto the customer. Would love for you to improve as I'm local...sorry for the harsh review.
Anand Vaghela . 2023-04-24
MORE AT TripAdvisor
Haven't ordered from them in 6 months but this review was way overdue. I ordered the chicken with ginger and spring onion, egg fried rice and a couple of items. Got home after collecting only to find the chicken was RAW. I don't generally post negative comments but I do agree with what SOME people have posted here - take a little pride in your work and the chef should check / taste the food before it is passed onto the customer. Would love for you to improve as I'm local...
A V . 2023-04-24
MORE AT Google
very disappointed with the chilli salted chicken,no taste what so ever.
linda . 2023-04-23
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Ordered early evening so was probably from dinner times , some was warm some was hot, but chips we’re definitely from lunch time, it’s not the same quality as it used to be.
Veronica . 2023-04-12
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Mediocre at best. I don't know who supplies your chicken, but you need to change them. I revently had sweet and sour chicken Hong Kong style. Just terrible and didn't taste of chicken.
Pete A . 2023-04-10
MORE AT TripAdvisor
Totally avoid at all costs we had family staying over we were fighting over the toilet all night needs to be inpected by environmental health!!!
dannicarter1987 . 2023-04-06
MORE AT TripAdvisor
No prawn crackers in the order!
Kevin . 2023-03-29
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I’m a vegetarian and unfortunately found meat in my meal. They should stipulate on their website if there is a risk of cross contamination. Awful. The phone call to the takeaway to report the above was also incredibly bizarre, I was quizzed and asked to bring back a dish so they could assess it. Being late on a Sunday evening, I refused. They offered a refund for the dish in question but the whole meal went in the bin. Come on?? Do better.
AHR1989 . 2023-03-20
MORE AT TripAdvisor
If you're suffering from salt deficiency this is the place for you. One visit and you'll be back over normal level.
Rango Dando . 2023-03-17
MORE AT Google
Awful the chilli salt chicken was chewy and tasted over cooked couldn't even chew it.the sweet sour chicken was same .chips were soggy and not much chicken in the chow mein.oh the sweet and sour sauce was nice .gave all food to fox and guess what he didn't eat it either .waste of 45 pound
Emma . 2023-02-02
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Great food, but they always insist on cash payment. Seems very strange in this day and age when cards are accepted "almost' everywhere. Difficult to order online, system always seem to be 'down'. Have yet to get home delivery as advertised.
Tony R.S. . 2023-01-25
MORE AT Google
Always use this shop for Chinese. Staff are friendly and helpful. Food is always hot & portions are generous. Would totally recommend. Just wanted to add, this restaurant has a delivery service which is excellent, always delivers on time & food is always hot.
Patricia Arthur . 2023-01-06
MORE AT Google
they hired me last week trained me for 2 days to tell me 5 mins before my shift thst i’m not suitable for the job, baring in mind training was unpaid. i sacrificed my school nights to do silly work for them stupid. absolutely muggy !!
destiny faye . 2022-12-14
MORE AT Google
Vile food freezing cold and raw chicken !!! I have it all in the bag ready and your prawn crackers are vile taste like gone off oil !! I'm going to report to health and safety !!!! Wish I read all this before eating it !!! Even the parrot and dogs turned their noses up at it,! Should be shut down !
Sam Bazeley . 2022-11-21
MORE AT Google
Food missing rude staff food split in the bag !!!
Samantha . 2022-11-21
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Terrible whenever i go there it not the best but this time it was uneatable first time too sweet went back now it too salty
Joe Elliott . 2022-11-20
MORE AT Google
Chicken balls had been recooked at least twice, rock hard with inedible dry chicken. Hideous
Ade . 2022-11-19
MORE AT Just Eat
This takeaway is astonishingly awful. The food and the way the establishment is run honestly keeps me up at night. First of all, I know the staff get paid extremely poorly if they even get paid at all. The shop isn’t hygienic and needs an inspection. The curry sauce is lumpy and full of oil don’t even get me started on the sweet and sour sauce. The egg fried rice tastes stale and I can tell that it was left overs from the night before. The staff are incredibly rude especially over the phone and the manager who lives upstairs is god awful. I have never written a review for anything before but this place has made me feel as if I need to warn people before they waste their money.
Jessica Lynell . 2022-11-11
MORE AT Google
Unfortunately my order was missing the 2 lots of chips which was quite disappointing as it meant I had to go to the local chip shop and spend more money to get some.
Sharon . 2022-11-11
MORE AT Just Eat
Ginger And Spice are a vile found a bug in my food and it was disgusting I wouldn't recommend ordering from there 🤢
Lucky Dash . 2022-11-06
MORE AT Google
Ordered food on uber eats order never arrived but money has been deducted.i was waiting for 2 hours and cant resilve it on app as it still show order on its way.i live 3minutes away from store.
M M . 2022-11-05
MORE AT Google
Rubbery prawn crackers, frankenstien chicken, like warm food and all delivered late - do not use.
Garry . 2022-11-02
MORE AT Just Eat
Delivery was double time quoted on just eat - 2nd time we've tried to use this place - don't bother. Food when arrived wasn't worth the wait either, rubbery old prawn crackers, some kind of fatty frankenstien chicken and luke warm. Never again.
brizzle2016 . 2022-11-02
MORE AT TripAdvisor
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Been coming here for over 26 years. What the hell has happened over the last 4 years. Can’t be arsed to repeat myself, the food is great, the staff are young and disinterested. So many diners were vocalising what we were saying. The chef is ace, the staff really, really are letting you down. You used to be so good.
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EDIT: Decided to give them another chance and did not regret. From 1 star to 5. Inside is really nice atmosphere, the waitresses very pleasant and took great care of us. Food was super amazing, tasty and huge portions. Since my first experience, I have been already few times at Thai Basil and order at least once a month food collection and very happy customer now. REPLY: the given review wasn't because you couldn't accommodate us, it happens. The one star rating was given for the unacceptable rudeness of the woman who called us to tell that you don't have availability anymore. -- Didn’t get to go to the restaurant. Made a reservation online and 3 hours before was called by a rude woman saying that I could have the table for 2 hours from 5 pm instead 7 pm as booked. When I said it’s too early for me, she replied so sorry and hang up on me straight away.