Giggling Squid - Shrewsbury in Shropshire

Had a lovely meal. The wine is a little expensive would be only comment.

One of the most amazing places in the entire UK. I wholeheartedly recommend it!

Absolutely excellent experience! Zhuzhu was very attentive and friendly, and the food was very tasty. Zhuzhu even made me a flower! I'm definitely coming back.

This was my first venture out in wheelchair following operation, my son having been before and thoroughly recommending. From the moment we arrived the manager, i failed to get his name, went out of his way to get me comfortably seated. Great start i thought, then it got even better with exquisite tasting food and first class service from Max. In my view you get what you pay for and in my opinion the prices were fair for the food quality. The great atmosophere added to my experience and i have no hesitation in recommending. We will return!

A very pleasant and beautiful place. Exquisite food and very delicious cocktails. Excellent waitresses

Food was ok but VERY small plates and VERY pricey for the size of them. Says it's tapas but it's just tiny portions. Our desert had a quarter of a strawberry on it!

Excellent atmosphere, lovely servers and delicious food! As vegans we were well catered for with multiple delicious options. Highly recommended for a date, celebration or catch up with friends.

Amazing food, great staff, nothing to complain about or flag

Had lunch with my friend two weeks ago during our vacation the food was delicious however the service disappointed us at all. Drinks took so much time to make on which we only ordered a bellini and still water but was given sparkling 🙃. During our mains I asked the staff for fresh plates and cutlery but none of it came until we finished our food using one fork each imagine eating a curry with fork and no plate. Unacceptable and awful service the staffs were all in the bar chitchatting and none of them check us back. As a person working in hospitality I feel sad about removing service charge at the end but they dont deserve it.

Great find in Shrewsbury - great food and drink - lovely atmosphere.

Turned up late to my table booking a few weeks ago, due to the shocking traffic in Shrewsbury! The team at the giggling squid managed to still seat us, completely understood the issues with getting in, our table was perfectly situated upstairs in a window, drinks were fast arriving and the food was deliciously prepared and very aesthetically pleasing, and exactly matches the ambience and vibes created! Delicious!

We had a very nice Saturday lunch at the Giggling Squid to celebrate my birthday, all treated by my son. The service and food we received was excellent, and if it wasn't for my two gripes, I would have given GS 5 stars. However, as mentioned we do have a couple of gripes, firstly my dear wife does take her time when given a vast menu choice, so we thought we would do our homework beforehand. We made our selection after much deliberations, we decided to have the tapas selection. But, we were duly told, by our waitress that they don't offer the tapas menu on a Saturday. My second gripe, although this didn't really affect me directly, as my son picked up the bill. Was the 8% service charge added to the bill. When are establishments going to stop adding this service charge to their customer's bills, customers really don't like this added tax, and it does effect turnover. If I receive good service, I would always leave a tip, but to have this added directly to my bill without my consent, I find is unacceptable, hence we my wife and I won't be returning back to the Giggling Squid in the future, which is a shame as mentioned that the service and food was excellent. I believe the cost of our meal for 4 was around £140, with a charge of £11 service charge. Loss revenue for two birthdays, plus wedding anniversary meal would be around £450. GS. I believe they do put a statement on the bottom of the bill, stating that the service charge is not compulsory, and you can ask for it to be removed if poor service is received. My son said he didn't want the embarrassment, of asking for it to be removed, after all this meal is meant to be a celebration meal.

we took a table for 6 on a busy Saturday , all went very smoothly. Friendly efficient staff and super quality food and drink.

A superb restaurant. Beautiful decor. Great service. Delicious food.

Excellent service and food… loved every minute

Terrible Terrible Food Cold and bland Couldn't get out of there fast enough. Won't be going to any Giggling Squid in future . May as well burnt the money, spoilt my Evening.

Amazing food! And the service was quick and very friendly staff. Very reasonably priced for the portions and ingredients used. I would recommend the pad Thai

Amazing food and atmosphere as always. Great service, team were so accommodating (can’t remember all the names but especially Kelly is a credit to the team) Will be back soon

Amazing restaurant. Everything was spot on. Visiting Shrewsbury today but wish we had same restaurant in Northampton. Keep up the good work.

What a treat, We been for lunch at Giggling squid food was very delicious lots of choices to select on the menus and the service was so perfect, very friendly staff . We will be back soon.

Fantastic service staff is very friendly and helpful and food lovely. High recommended 👌

While they have obviously done what they can, it still feels like eating in a cafeteria. Food seemed to rely more on spice than taste. Either drink soft drinks or lager, as the food kills the taste of any wine, which I found expensive.

Took my 93 yr old mother for lunch - Shrewsbury Fabulous delicious food. Easy to book & find Very attentive Service & recommendation Good Value

I would recommend giggling squid.

Had a busy day and was delighted to find anywhere that would serve me a good lunch at 4:30 Wait staff were there whenever I wanted them and unobtrusive otherwise (why do so many restaurants get that wrong?) The menu was good and the main course excellent - a sea bass curry where despite a strong spicy and delicious sauce, both the texture and the flavour of the fish shone through - in fact, lots of individual flavours and textures of different vegetable ingredients were discernable too. Thank you. Very good.

Great atmosphere sadly let down by the food being mediocre. Not much taste in either mine or my partners food. I ordered a main with sticky rice but the rice just came as gloop looking more like rice pudding than rice. In addition the waiter then tried to tell me this is how it is normally served without even giving it a look. Almost like he had been told by the chiefs to say this. If you want real, authentic, quality Thai food then I would definitely recommend skipping this place and going to the House of Yum in the market hall Shrewsbury, where I have never been let down once! I will not be visiting again at all.

I ordered the vegetable pad Thai wich was tasty but a bit greasy. I have had other meals there which have been good. There deserts are very nice.

The service was very poor. Mains were served whilst still eating our starters. No offer of additional drinks, desert, or coffee. Eventually, I had to go to the till to ask for the bill - and lol, they had added a service charge! Food is good, drinks are expensive, especially a bottle of wine at £28.

Great place, food is beautiful if a little on the small side portion wise. Great service, would definitely go again

Have visited twice now and the food, service and overall ambiance has been fabulous. Will definitely be visiting again!

One of my favourite thai places to eat, now newly opened in Shrewsbury! The salt and pepper squid is epic. Loved the curries they carry also. The decor is just so floral and fresh! And the lychee angel is the best soft-drink spritzer they make, so yummy and light!

We were having a lovely meal until one of our party fell ill. She was taken outside for some fresh air and unfortunately was sick and she passed out. The team at the giggling squid initially came out and asked how she was and also bought a chair out. Passers by were concerned and helped but the assistance from the restaurant was non existent after. The manageress from Ask Itallia next door was really helpful. Even though we had not used her restaurant. She helped support her and got tissues and bags plus a glass of water and stayed with us until the ambulance arrived. We eventually paid the bill at the Giggling Squid but they didn't show much concern or interest and did not take any details of the event that happened in their restaurant. Which I would have expected after someone who had used their restaurant ended up in the back of an ambulance. The manageres at the Ask Italia did ask and also noted the incident to her boss. So, thanks to Ask Italia and no thanks to the Manager at the Giggling Squid but at least you got paid eh.

Can’t recommend enough ! I have been trying to get my husband to eat Thai food and reluctantly he gave in today, we were so not disappointed, Michal looked after us from the moment we stepped through the doors til the time we left, we ordered two sharing platters and enjoyed everything. We have been going into Shrewsbury for the last 5 years since moving to Welshpool, we have always been disappointed where we have eaten and not returned to the same restaurants twice. We were so delighted and surprised today by the quality, taste and even the decor and cleanliness of ‘Giggling Squid’ we will be highly recommending and returning ourselves time and time and time again !! Thank you Michal. Dawn

The food is ok but very expensive. I did not want to review but I decided to after a terrible error by the restaurant which could have taken my daughters life. Please be on your guard if you have a peanut allergy it's to late after you have eaten half of what you ordered. Yes the desserts was taken off the bill and 50% discount was given but what astounded me when the waiter came running over after they realised they could have made a fatal mistake . My daughter dropped her spoon and asked for a large bottle of water immediately, which she began to drink. The astonishing part is that £4.20 for the water was put on the bill. Really I should have refused to pay anything. The bill for 5 main courses was £188.00. £94.00 AFTER DISCOUNT.

Great food, friendly staff. Recommended.

Looks pretty. Food lacking in taste. Service was good but took over an hour for our food. Will not return.

Very good experience and food. Would recommend to anyone who is looking for an excellent restaurant

A bit disappointed, for Thai food it was lacking in flavours. Good service and nicely presented, but I won’t be returning.

A beautifully laid out restaurant on two floors with lovely flower paintings on walls. Excellent service but disappointed with the food. There are around 5 thai places in Shrewsbury and this one doesn't really measure up. I particularly noticed the over use of sugar in the food.

Went there recently and really enjoyed it! Nice cocktails and the food was delicious! Would visit again

If I could give the food 6 stars, I would! Beautiful food in a beautiful building. We were sat in the upstairs area, which is so photogenic! The food was outstanding, well cooked, well presented and delicious. Service was quick, and the staff were all very helpful and friendly. There seemed to be plenty of them available, too, which is great to see on a busy Saturday night. We can highly recommend the starter sharing platters, great choice, and selection if you're not sure what to have. We followed that with the confeit duck and marrinated beef - both delicious! Booking was easy through the website. It did seem to be busy, so I would recommend booking in advance. I'm sure we will be returning very soon!

The building was absolutely stunning. Felt clean and calm. The food was delicious and come quite quickly after being ordered.

Lovely restaurant, great service and amazing food. What more could you ask for? We had a mixed share starter before both having mains with a side of rice each. Really good portion sizes, food was very quick and expertly cooked. A little on the expensive side, but worth every penny Prawn crackers were fabulous

I’ve been to GS in Bristol, London, Kingston and now here. Sadly, this restaurant chain seems to have deteriorated. The atmosphere in Shrewsbury is nice although the tables are very close together and we were squashed by the upstairs serving area. Service was good, prompt and helpful. The taste of the food is good as the sauces are authentic but the dishes are padded out with large pieces of vegetables and poor quality meat both the chicken penang and lamb massauman dishes were dry and stringy meat and the pad Thai was very greasy. The squid starter was over cooked and rubbery. The chain needs to improve the quality of its ingredients. Room for improvement and not good value for money.

Lovely restaurant area and good food, but expensive (especially the drinks). There are a couple of other Thai restaurants in the town centre which offer the same, if not better, quality food at more reasonable prices. Its good for anyone wanting easy/disabled access, as there is ground floor seating and its in the heart of the town centre

Really nice 👌 5⭐️⭐️⭐️⭐️⭐️ will be returning.

Great quality food. Nice atmosphere and attentive staff. Looking forward to returning again.

Was ok nothing special. My meal came cold crispy chicken, microwaved then given back. Thought it was a bit dear for it all especially drinks. Don’t think I’d come back again sorry 😞

Visited for an anniversary lunch, not the worst experience but definitely not the best. Greasy, oily food completely overwhelmed with raw garlic and no other discernable flavours, yes stir fries noodles should have some oil to them, but the bottom of the bowl should not have a tablespoon of oil. The atmosphere is incredibly overwhelming with loud music making it difficult to have a conversation. The only saving grace was the wait staff who were super lovely.

Great location and atmosphere. Food was fine if a little bland for Thai. Good friendly service.

Amazing food, well worth a visit.

What an absolute treat. The staff were very friendly and helpful and the food was sensational. Michal was very attentive and knowledgeable and catered to our needs perfectly. The food was brought out quickly and tasted so good. This was a real highlight to our trip. Would definitely visit again. Highly recommended.

Food was pretty decent, although having eaten in various restaurants in this chain, the food wasn't as good as I have previously experienced at giggling squid. The staff were friendly enough. I must admit found that the tables are very,very close together on the upper level, too close for comfort infact and the restaurant was very loud on account of the size/number of people. I prefer to be in a more relaxed setting when I eat. There has definitely been a compromise on the overall comfort in the persuit of fitting in as many tables as possible. You can hardly fit the food on the tables for 2. But overall, it's on the better side of chain restaurants in the grand scheme of things.

The food was excellent just we would have liked to know when coriander was used in the dishes because not everyone likes it and also more mint leaves in the mint tea because it clearly tasted like water and That cooled us down a bit but apart from that the food was incredible especially the giggling wings

Today here in Shrewsbury. Very few guests and staff chatting. Dirty table. Had to get my cutlery myself after being served. Wasn’t impressed with the papaya salad, the tomato’s were old. It didn’t look appealing to the eye. Pad Thai was ok but I hoped for more fragrant taste.

The starter was nice, the mian course Thai pad had no flavour and very bland.

I tried this restaurant chain recently, service was excellent and there was a buzz in the atmosphere. From a food perspective, the starters were nice and tasty but the main courses seemed to consist of under cooked vegetable stalks. Overall what I considered to be an expensive disappointed . Won't be going back

Іt's very romantic here. A place for a date or comfortable chat with friends.Very nice 👍🏼👍🏼👍🏼

My friend and I came to this restaurant at the busiest time, but even without a reservation they found a table for us. All the staff were very friendly. The atmosphere was great. My friend, as well as I, appreciated the decoration of the hall, everything was very beautiful. The food was prepared very quickly and the dishes were hot, which meant that we received them as soon as they were ready. The only thing is that since there were a lot of people in the hall, it was a little stuffy in the room. But that didn't stop us from having a great time. We would also like to say thank you for the small portions with desserts. It was very tasty and just the right amount. We will definitely come back here again

It's a nice quick lunch or dinner place with good esthetic and great service. The staff were very nice

Enjoyed an evening meal. It was a nice treat to try out this relatively new restaurant option in town. It was decorated beautifully and it was busy both upstairs and downstairs. Food was served in good time and prior to ordering, waiting staff were patient and offered good advice about meal options. The food was delicious and nicely presented. We thoroughly enjoyed our meals although wished the portion was slightly bigger.

We had a meal at the Shrewsbury restaurant. The food and staff were excellent, we’ll definitely be back!

What an absolute gem! Could not fault a single thing. Food exemplary, service faultless and love the decor.

I'd hoped for better. Sat down and staff took quite a long time to ask us for a drink order. We'd chosen our food by the time they came over. There were enough staff, they just weren't doing their job. Food was ok but chain restaurant at best.

This has been the first time we have visited this branch and it was somewhat disappointing as we’ve previously loved the giggling squids we’ve visited. The portions were extremely small and really were not cooked well. The prawns in the pad Thai were so hard and chewy and were curled round so much you could tell they were going to be overcooked. To boot the staff just didn’t seemed all that switched on or attentive, with some playing games with each other (I know they are only young but the cost of a meal here is high). Then to have a service charge automatically slapped on is a bit insulting.

Absolutely marvellous! Great food. 6 people eating 3 courses, and we all loved every single one. Lovely decor and great staff.

Our server, Alisara, was incredibly friendly and attentive throughout our meal. If we come back we hope she will take care of us again. I particularly enjoyed the pork belly dish, which was cooked to perfection and had a delicious flavor. The restaurant had a great atmosphere, and I appreciated the attention to detail in the decor.

Great staff . Food quick & tasty . The lady who looked after us was attentive & friendly . It was an older lady ,Very good . Efficient. I Would definitely return. I also liked the atmosphere. It has a warm inviting feeling.

First time at giggling squid and it was amazing the food was so nice and definitely made my birthday special!

Great food and not overly expensive

We looked forward to lunch at Giggling Squid Shrewsbury, although our tapas dishes were OK our sharing platter was inedible. It was very drab and dry, sadly the satay skewers the chicken was undercooked ! Although another platter was provided our enthusiasm was now rock bottom. It was very dry and unpleasant. Felt like it had been reheated up .. badly. Probably the worst meal we’ve had for years. We did not get charged for this dish but the damage is done Will not be returning any time soon. The waitress was lovely and apologetic though.

Great atmosphere 👌 fantastic food 👌 really fresh tasting and flavourful ,we had the tapas plates absolutely superb 👌 and Jessica (Jess) our waitress was a delight 😊

Jess was amazing with service, very professional and efficient and very friendly. Food great and served with a smile.

Such a nice restaurant and staff so friendly.We had a nice lunch at Giggling Squid Thai restaurant, my husband loves Thai chicken red curry and Emilio was so friendly and kind thank you so much !

Lovely food served here. In particular jess who served us, friendly and quick with service. Definitely go back again

Service was fantastic. Tables were too small to comfortably sit with children. Everything was clean though. Amazing selection of food but not really high quality fresh Thai food. Standard chain restaurant. Expensive for what it is.

I like the tapas choices, the menu is full of favourites. Food is tasty, the staff were great. Beer was a little steep pricewise though.

We visited this beautiful restaurant in a fabulous position in the centre of Shrewsbury. Had a superb meal and the young waitress Zhuzhu was so welcoming, efficient and an absolute asset to the company. We will definitely be calling in again as soon as we are in the area. To everyone out there, please try it and hope you get Zhuzhu as your server too.

Overpriced in our opinion, we ordered the duck curry and also a crispy beef with steak dish. The food was ok but it was quite difficult to separate the fat in the duck dish and there was a lot of it. The crispy beef was quite nice actually but the steak was also underwhelming. The squid starter was also nice but I thought it was partly undercooked. The seating can be quite crammed if you’re a couple. Staff were excellent though.

Fantastic food, great cocktails and super service made for a very special afternoon session.

The food was excellent but the service was appalling. We waited over half an hour with dirty plates in front of us, desperately trying to catch the eye of the four or so waiting staff who were stood about chatting. Eventually we managed to flag someone down to get the bill, but the evening had somewhat been soured by that point, so after struggling for ten more minutes to find someone to take our money, we left. Such a shame, lovely food marred by awful service (service charge was included in the bill btw, and now we know why).

We visited the Giggling Squid Shrewsbury for a team night out last night. The food was delicious and the staff were lovely too. We had such a nice evening and will come again. Thank you!

Enjoyed lunch here recently, food and service very good.

I recently had the pleasure of dining at Giggling Squid, and I must say, it was a delightful experience. The variety of dishes offered were exceptional, but the standout item for me was definitely the paratha. The paratha at Giggling Squid was simply divine. It was perfectly flaky and crispy on the outside, while soft and buttery on the inside. Each bite was a delightful combination of textures and flavors that left me wanting more. Overall, I highly recommend trying the paratha at Giggling Squid. It's a must-have dish that will elevate your dining experience to a whole new level.

What a great place to have a fantastic meal! A place to relax and enjoy! Highly recommend!

We came back again a week later and ordered Scrummy set, Pad Thai with Prawn, Royal set, cracker, Thai tea, beer, mongo, and cranberry juice... Just like last time, we were very satisfied with the service and food. I'm looking forward to trying other delicious food next time😋

Had a satisfying lunch here on Saturday. The booking is quite full. It’s a very beautiful Thai restaurant. We order 2 kid meals and 4 lunch tapas. All are delicious and delighting plating. 2 Kid meals are: Starter: Chicken Satay skewers with Peanut Sauce Main course: Pineapple chicken fried rice & chicken curry with rice. Dessert : Roti with Condensed Milk and a Sprinkle of Sugar The portion size of kid meal is enough for kid to be full. Both of my kids are very happy with their meal. The 4 lunch tapas for 2 adults are: Hawker Style Moo Ping Salt & Pepper Squid Minced Chicken Gra Pao Lamb Massaman Curry We also add 1 Jasmine rice and 1 Tom yum rice. They are small portions are smaller than the photo shown in website but is ok for us because we can try more different dishes. Lamb is ok but not surprising. The minced chicken is so yummy! Squid & moo ping are brilliant as well that I’ll order again when I come again. 👍🏻 Had a satisfying lunch here on Saturday. Bookings are fully booked. This is a very beautiful Thai restaurant. We ordered 2 kids meals and 4 lunch snacks. All presentations were beautiful and tasted great. 2 children's meals are: Appetizer: Chicken Satay Skewers with Peanut Sauce Main course: pineapple chicken fried rice and curry chicken rice. Dessert: Roti with condensed milk and a little sugar The kid's meals are large enough to keep kids full. Both my kids were very happy with their meals. 4 lunch snacks for 2 adults are: Hawker Style Moo Ping Salt and pepper squid Chicken mince Massaman Lamb Curry We also added 1 part jasmine rice and 1 part tom yum rice. Their portions were smaller than the photos shown on the website, but that was ok for us as we were able to try more different dishes. The lamb was ok but not amazing. The chicken mince is so delicious! The calamari and moo ping were also great, I will definitely order them again next time I come back. 👍🏻

Was there on Thursday evening, booked a table and glad I did as got very busy. Tables quite close together. Had high expectations and while service was perfect the food wasn't as flavourful as I have had in other Thai restaurants - both in London and Shrewsbury. Felt it was quite over priced for what you get. For instance the Red Thai Curry didn't come with rice, you had to order it extra, and there were many things missing from the menu. Overall it was a pleasant evening.

The entire evening was amazing, the food is glorious and the atmosphere is incredible. Service is second to none and the dishes are absolutely incredible

I love the place, food and staff.

We had an amazing experience at this restaurant! The food was delicious, staff were very welcoming and friendly and the service was excellent. They had plenty of vegan and seafood options for non-meat eaters. Would definitely recommend to anyone for Thai fusion food!

Great service and a lovely setting. Decor is fab. Starters were good, but the mains were a bit of a let down TBH. Quite bland, and pricey. Had hoped for a better experience as we’ve been waiting for this to open for a while, so perhaps it was merely teething problems and will improve over time.

Excellent food and service. Some pricing a little on the high side eg Cobra £7.50 a pint!!! Though cocktails were average at £9.95 etc. Starter and main for two, prawn crackers and a cocktail each £82 so not terrible overall. 10% service charge added to bill automatically which I'm not a fan of, always happy to tip good service, don't like being forced to tip!

We went for dinner on Wednesday the food was excellent and the service the best Zhuzhu was very professional. I will definitely back soon.

Delightful meal, attentive, prompt service.

Early birthday treat from my friend. Food was amazing and service was lovely, attentive and personal. Beautiful place. Can’t wait to take the family.

Went there today wendesday 17th January for the 1st time, I must say it was a lovley experience. I was with my brother & 2 sisters. The food was amazing & the young Thai waitress was fantastic. He service & attention to detail was fantastic. Would highly recommend trying a meal here, we will definitely be booking again

Very busy which is lovely to see, tables to close no privacy definitely couldn’t be romantic. Food mass produced, rice stuck together. Curry no taste. Disappointed after seeing review's. Downstairs looks lovely upstairs to much.

Very tasty food, staff were amazing, welcoming and attentive. Will be back again, thanks!

Went there with my wife for lunch yesterday and enjoyed a delicious lunch. Cleverly converted and decorated, this large two storey restaurant in the centre of Shrewsbury is well staffed by pleasant youngsters who are well trained. Wide choice of foods from tapas to shared platters and a good choice of drinks. The Indonesian chefs clearly enjoyed their work and produced great dishes that looked and tasted wonderful Our bill came to over £80 but this included drinks anf a service charge. Not cheap but a really tasty lunch...we will return!