Gerrad's Corner Restaurant in City of London, Westminster

Over charged. We ordered 2 x mixed starters and they bought one saying it was on 1 plate.8 peices cost £21 i dont think so.robbers never going back they are con artists

Decor slighted dated. Our seating wasn’t in best position. Service was slow at times, but food was amazing. Definitely recommended.

No Asian customers and previous reviews should be a big red flag. The final bill is folded up so the total could not be seen, instead you see some chinese scribbles but they add way more than 12.5%, in the hope that customers do not check by rushing them to pay and leave. This really spoiled a good day out. Thieves!

This restaurant is very efficiently run by two female matriarchs, they want you in and out as quickly as possible, they are very proficient at directing waiting staff to take orders, deliver food, clear table, present bill, so don't expect to linger over your meal. We've been a few times and the food is consistent, nothing spectacular but hot and tasty pretty much what would you'd expect from a fast food outlet that masquerades as a restaurant. The restaurant adds a service charge to every bill, this time we asked for it to be removed as we wanted to tip one waitress personally....at your peril!!! Over fifteen minutes later the matriarch argued us into submission and it stayed on the bill and we tipped extra to ensure the waitress got what we wanted to give her! Would suggest you make it very clear at ordering that you don't want the service charge added to your end bill. Will never go again

Really good food but got a bit naughty when the bill came, the waitress handed me the bill folded up so i could only see the total, forced a machine on me with how much to tip the waitress, i said hang on a minute, unfolded the bill and it stated including the 12.5% service charge, so i just paid the bill and ignored her plea for a tip, she didn't like it and we left in total silence, ruined a good meal, won't be back.

Food ok. Staff were extremely rude. Wine spilt while pouring so waitress just rubbed it into the glass. Whilst taking the order for our food another waitress shouted across the restaurant at another staff member. Food was dumped on the table. Dishes taken away aggressively. We are not all tourists to be treated badly. Staff at this place need to learn to be polite to customers. This place wants you in , take your money and get you out. Far better places in Soho than this

Terrible service and they are cheating with the prices. Clarify the price before you order the food. e.g.: The meal is minimum for 2 and price is per person so really the price is double!!! Avoid this place! You can eat better food for better price around and you must pay for service 12.5% upfront!!! Toilets are disgusting. I ordered a tea and wanted additional cup for a child and they charged me double for 1 tea!!! Unbelievable.

Swerve. HOT (not very) APPETISER Seafood Dim Sum Platter (8pcs) £14.80 - average Steamed Pork Dumplings (8pcs) £10.80 - well below average. Including small bottle of Tsingtao and bottle of still water (nice bottle) total £41.40 so as read above compulsory service charge must apply and yet machine requesting ‘gratuity’ Failed to ask for itemised bill. Schoolboy. The place busy with Caucasians. No Chinese. Tells you all one needs to know. Whingeing but should’ve known better (as the song says). Service perfunctory. Maybe expecting too much for two plates of dumplings.

Pierwsze co się rzuca w uszy , to muzyka!!! Muzyka angielska, świąteczna, ani kawałka chińskiej muzyki. Jedzenie bardzo dobre , ale moja kaczka była zimna!!! Jak na chińską restauracje, to zdecydowanie za drogo !!!

Been a few times now. It’s always quite tricky working out where to go in Chinatown but this place has been consistently excellent. Today we went for the dim sum menu and it was absolutely faultless and really good value. One of the tastiest meals of the year. Love the place

The food was reasonable and the price seemed reasonable...but beware if you order water and a desert. £5 for a bottle of water £27 for 2 banana fritters. Outrageous!!!

This place is a rip-off. £7 for Chinese tea, 12.5% service charge which is unavoidable. Avoid and the food is terrible.

I didn't see a sign saying 12.5% service charge, also anywhere else in the UK the Jasmin tea is complementary, not here, £12 !!!! For hot water and a few leaves. They ask you if you want it when you come in but don't tell you it costs. Rip of merchants. Stay away.

Thieves! Plain and simple. For 6 dim sum dishes and a pot of tea they charged £52!!! I got the menu which brought the food price to £36. How can you make £52 out of that, even with a pot of tea and service charge? I always went there because they have good dim sum, but I will not let anyone steal my money. The staff argued with me that the price was correct, despite me clearly showing them the menu prices. What an utter disgrace. Avoid at all cost if you don’t want to be robbed.

Myself and a few work friends visited this restaurant recently, upon being seated we were immediately extorted for a service charge before we even placed our order. All in all, we paid roughly £300 for rice with whole peppers & onions. The food wasn't fresh, it was microwaved and we didn't feel safe.

The food way to Greasy it was disgusting the amount of food was filled with grease the meet there shouldn’t of been legal it had a funny taste speaking if all the food had a slight Movie Theatre Popcorn taste the rice wasn’t cooked the...

This restaurant is the worst restaurant I've ever been to. The food was cold and the service was appalling. For some unknown reason they kept the entrance door open even though the temperature was minus 2 degrees centigrade outside. We had the lobster course hoping...

Restaurant à éviter. Il vaut mieux passer sont chemin car le repas servi est juste horrible et extrêmement onéreux. Même...

Great food, don’t know what the bad reviews were about, had dim sum and it was yummy. Staff were busy but attentive, food was delivered promptly

We ordered mixed starter for 3 people and mixed dim sims for 3 people, 2 x soda and lime and one glass of Prosecco - the bill came to £75.90. When the lady came up with the bill it was folded and wasn’t the full...

Visited this restaurant when in China town. Meal was great service quick and efficient. No complaints and would recommend.

Chose from Dim Sum Menu. Fried items seriously overcooked. 5 items ordered. Each served 10 minutes apart. Glutinous Rice Hard. Bill took 15 minutes to arrive. After I commented on the poor quality, the Waitress' response was "you won' order that again will you?" No...

Absolutely dreadful greasy slop. I commented to 3 members of staff and they just smiled and shrugged. No wonder they make you pay and add 12.5% as there is no way you would after you have eaten

Ayant mangé plusieurs fois dans ce restaurant au fil des années, je trouve que la nourriture servie reste correcte. Que...

Wow! I don’t recognize the restaurant from these reviews. We’re not inexperienced travelers nor novices in Chinese food. Our first meal was so good (scallops with asparagus & bok choy) we came back. Shrimp Szechuan was perfectly cooked and seasoned. Two of the wait staff...

Don’t go here unless you want to be ripped off. Several of the dishes were served lukewarm, and when we complained the staff just took them to microwave. The most outrageous part of the meal was the bill. Several of the dishes were charged at...

The worst dining excperience I have ever had! Go somewhere else. The food was dryed out and seemed like it was from last week. When we did complain to the waitress, we was yelled back at. Very rude staff.

I have never been yelled at by a waiter for trying to say the duck is dry. Worst place I have ever been to. All of it was bad. We tried to complain to two waitresses during the meal, but they didn’t care. Payed £70...

Food brilliant again sat outside and enjoyed are meal .staff could be a bit friendlier but food makes up for it I suggest sitting outside and listening to street performers as you eat .

The worst service ever!! The waitress she snatched our drinks ! The restaurant should be for people! No! No! I dont recommend!

Worst restaurant i have been in. Staff rude and unfriendly and food cold and overpriced. Ordered a pint of shandy and only got a small glass of tinned shandy and was charged £8-00 plus 12.5 percent service charge. Everything had to be paid before they...

Terrible service! rude staff they take payment and service charge before you eat. 12.5% service charge for the worst service I think I have ever received at a restaurant. Food was below average at best and over priced. Best avoided.

Chinese food is our families passion, we love China Town and the food here is quite good, however the service is absolutely bloody awful, I mean really bad. Food slammed on the table sloshing over the side of the plate, no smiles no talking only...

My partner and I are black (of African Descent). We travel to London every year for vacation and our friends recommended that we visit Gerrard’s Corner (China Town) for great crab meals. We arrived at the restaurant at about 6:30pm, though it was busy we...

Made the mistake of coming here before reading the other comments. I can only confirm what others already mentioned: Rude staff, pushy and overall you feel very unwelcome. Glad we only had a few appetizers (food was ok but nothing exceptional)

We enjoyed the chicken fried rice so much we had yesterday that we came back for it again today. I’ve never seen a restaurant include so much egg in this dish, plus there was an abundance of shredded chicken with a delicious char-grill touch. However,...

Absolutely awful place they couldn’t wait to get us in once we were seated they couldn’t wait to get us out. Let me go through my experience Order taken which was fine When starter arrived it was ok but I finished first my husband was...

Horrible place. Run down, smelly toilets, rude staff, no kids menu. Food was OK but we ate and left very quickly as it was an all round horrible experience.

Unfriendly, unhelpful, and pushy service. Make you pay before food is brought out. We ordered two dumplings. They screwed up and only recorded one. We asked for another, they said we'd have to wait 45-60 minutes. WHAT? WHY? We refused. Then we were asked every...

Dined here with work colleagues last night & we should’ve left as soon as we sat down. We asked for Allergy Data & we’re told it would be brought over but wasn’t, so we asked again and the rude lady said that they didn’t have...

Dim Sum overall poor and disappointing. Most staff and service ok. Don't think staff know how to smile ........ one waitress with a silver hairband very loud and rude ..... more suitable for a job in a fish market ....... she actually shouted the replied...

They don’t use any digital system so you need to trust their accounts which are made in their head (!). My bill was 49,10, they charged 50. Ok till this point, I would never argue for 0,90p, the problem is that part of my order...

Horrible experience. I went with my family to have lunch (very expensive for the quality...) and the waitress told us that we have to pay straight away after they bring us the food, which we understood as we were sitting outside. We paid including service...

Long wait, wrong food and staff didn’t care , had to fight to get the service charge refunded but told it wasn’t possible, offered a bottle of water instead for gods sake. On a plus side, the wrong food we had was tasty. Won’t come...

Poor service. I felt my family were discriminated against. They claim that everyone sitting outside must pay for their meal before they receive their meal. However it was not the case for all customers, as other customers were paying after they have had their meals....

Déplorable… Coca servi chaud, à notre grand étonnement les plats ne sont pas accompagnés de riz blanc, il fallait le...

Avoid this place. Terrible service. Rude aggresive staff when service charged queried. We had no service why shld we pay. Meal was ok. But staters and main turned up together. When queried was told it was because staff need a break and had to get...

Awful ! Nothing is good here the place is very dirty, food hygiene rating is 0 which tells you stay well away !!!!!! Rude staff nothing else to say but stay away

Rude staff, terrible service, dinners arrived at different times, food very mediocre. Never been to a restaurant before this that asked for payment in advance (including service charge!). Avoid this place. There are much better choices in Chinatown.

Si vous voulez tester le pire restaurant chinois du monde, foncez, vous êtes au bon endroit! Ici le bien être...

A group of of us (all OAPs) sat at a table outside. Having placed our order and after quite some time with no drinks or food we were suddenly asked to pay up front for what we had ordered ( one look at us and...

TheService was rushed very quick turnover it’s about the money. The food very average price very high won’t be back. There are nicer places to eat so avoid.

Been in previous years and always found this restaurant to be accommodating. Really not sure what has happened since my last visit but it was in dire need of decorating and the prices were bewildering. (£35.60 for 2 portions of chicken balls for kids) my...

I feel absolutley digusted with the service your staff member directing customers to tables. I ordered a hotpot beef brisket it didn't look like the picture in their menu. I complained it was very tough and fatty your employee needs to take lessons in customer...

One of worst and most expensive chinese restaurants in the world. First time and will be the last . Sorry .

The food was delicious, particularly the dim sum platter and hotpot. However, the customer service was bad.

Awful food and the service was disgraceful. The staff treated us with complete disdain, they took no interest who had ordered what they just taped a list of food to the table and threw the plates on in any order. The food did not even...

Average food. Some dishes were OK (scallops with ginger). Good location for people, watching in Chinatown. Overpriced. Much better options in the area

Very busy but waited patiently ,food was ok but after just 20 mins and still eating our food and drink which we paid too much for were told by the rude server we needed to hurry up as more customers were waiting . Disgusting considering...

I wish I could give a negative for this place 1 star is actually to good don’t ever order the squid as you can not chew it I tried to see how long it would take to bite through it after 5 mins I spat...

It was quiet since it was a late dinner and most diners sat outdside. Our group sat inside on a round table for 8 people. The enovironment was pleasent enough and the service was normal. We ordered Peking duck, half a chicken, sweet and sour...

Went here for a late lunch and it was fairly quiet. Drinks and food order taken at the same time and were informed that as we were sat outside we had to pay for order plus service before we were served. Not really happy about...

Awful foods.. Over charged too expensive. £4.50 per person for CHINESE TEA, this really ridiculous!!

Table for 6 inside provided straight away. Drinks and starters came quickly - bit of a wait for mains but we were in no rush. All food was hot and tasty. Staff work incredibly hard and we much appreciated the service. Yes, it can be...

My brother and I visited this restaurant after attending Prince Edward Theatre and regret the decision. This can only be best described as the oriental version of a fast-food outlet. The interior & decor are vrry tired, with seating pushed so close theres barely room...

The entrance was very dirty. There was no waiting area. Very rude staff. They can’t understand English very well. Overall it was quite unclean

Overall the experience was terrible. When we entered we were not greeted only asked if we wanted to sit inside or outside. We choose to sit outside since it was nice out. As soon as we sat the night went downhill. Waitress came to our...

Wish I had read the reviews on here before going to Gerrards corner we only had 2 nights in London and dinner in China town was high on our list to do, we went after a west end Show we were asked to pay before...

For many years this used to be our go to Chinese in Chinatown but has gone down hill ,have visited twice in last few weeks but not again Had a set meal they give you the mix starters (very nice) then at the same time...

Food is so-so - some good some bad. Service was ok. Problem was the bill - they charged £1-£2 extra per starter helping themselves to another £6 or so on top of the tip. We were rushing for a train so didn’t have time to...

"Please don't come back again" - that was the last thing that I heard leaving this place. The food was OK but extremely overpriced for what you get. Went there with a group of 6 people and ordered a few main plates plus dumplings and...

Food always great and service very good- went back after trying another restaurant after deciding not to order there after all - always a favourite and reliably good food

Capisco che a Londra basta ingoiare per sopravvivere, ma c'è un limite alla decenza. Ambiente sporco, personale campione del mondo...

This place is absolutely horrible, the service is rubbish and they are so rude to customers. Also very racist. They charge us blacks before we get our food but won’t charge other non blacks. Also please check your bill and make sure you are paying...

Terrible restaurant, I ordered a beef stir fry, which consisted of a few bits of beef, some diced carrots and something else diced ( I’m not 100% sure what it was, but it didn’t smell very good). The waitress was really rude, we hadn’t even...

BEWARE - RIP OFF. THEY'LL SCAM YOU. BEST AVOIDED. We only used this place as our favoutite restaurant, Wong Kei, just across the road, was being renovated. The food was ok but there were no condiments on the table and we had to ask several...

Awful experience. Rude staff, overpriced food. Check your bill as they try to scam you. Safe to say, won’t be back and will not recommend to anyone I like.

Sadly this restaurant over charges for what is average food. At least £2.00 for each dim sum dish compared to the other restaurants on Gerrard St. They also charged £3.50 for chilli oil? Sorry? When does a Chinese restaurant charge for condiments? It’s like McDonalds...

Restaurant sale, personnel très désagréable voir irrespectueux !! Il faut payer l'addition avant même de manger. Les plats ne sont...

This restaurant used to be a nice and a cheap location. Now it became dirty, with a very impolite staff especially at the entrance. The prices are high, the quality is down. After at least 50 visits never again!

We won't be eating hear again. We have been regular customers for many years but not anymore. Always check your bill, and don't except their hand written copy. As we came to pay the bill, their extremely powerful card payment machine managed to scan my...

Went in on the off-chance, my wife and I loved it! Food was cooked well and we didn't have to wait too long either. Lots of football fans arriving while we were there (same day as the League Cup final), but the service was still...

On se faisait une joie de manger sur Chinatown. Quelle déception de ce restaurant Gerrards Corner. Services déplorable, voir très...

The worst restaurang I ever been to. Unfriendly personal and booring food. Can only recommend it to my enemies. In other wise, can not recommend it.

Har aldri vært borte i dårligere service. Servitørene jobber på spreng og lytter ikke til gjestene. Jeg bestilte kylling med...

Dim sum and Aromatic duck were great. Note the dim sum menu is different in the evening. Had no issues with service and paid bill at the end of the meal (not sure why others were asked to pay upfront, perhaps this applied to large...

As usual staff were friendly and engaging and food was quick,hot and amazing. Food servings are large but was put into boxes for us to take home with no judgement! We are repeat customers due to being guaranteed superb food in comfortable and spacious surrounds...

The staff were very efficient and we were soon eating our starters. They gave us time to finish before bringing our main courses. The food was excellent. There were a lot of diners but it didn't feel overcrowded in the restaurant. I will certainly go...

Chinatown was very busy but we got a table after a short wait and were pleased with the service and good. We will go back to this restaurant.

I have visited this chinese restaurant a number of times of the years and it never disappoints. There was a queue when we arrived but after about 5 mins a table was ready. Yes they do cram you in but we still had plenty of...

Worse service and food I've ever had. Barely finished starters and dishes being cleared and ready for next meal, rude staff, packed in like sardines, toilets filthy. Plenty of other restaurants nearby, save yourself a few quid, avoid this one. I would have given 0...

The service was good, the food okay (apart from the steamed spare ribs which were inedible), and the £1 charge for tap water disgraceful.

We didn’t actually go in as there were 5 staff members trying to cajole customers into a near empty restaurant. Thought this was on as we’ve been going here for years. Read the Tripadvisor reviews and couldn’t believe you had to pay upfront which just...

"Don't come back again!" These were the parting words of one of the staff members of the restaurant after I insisted on the removal of the service charge after eating here. Entering and eating here and the following bad experience I had with a few...

Phoned up several weeks ago to make a booking for lunchtime today for 4 people as I know china town restaurants can get super busy over the weekend, the female staff member seemed surprised that I was calling but she took my name and confirmed...

We went here on 28.1.23 to celebrate my little cousin's 16th birthday, as the original restaurant we had in mind was fully booked and they recommended "Gerald's Corner" and I must say I was left speechless with the service that we received. Our order was...

I've been visiting this restaurant twice a year for the last nine years. The service has always been appalling, but I and my colleagues put up with it because of the excellent food. However on our last visit it was the normal poor service but...

quick and polite service the food was lovely warning: quite large portions, do not over order as we did would recommend the sliced duck with ginger and pineapple

Rude, rude staff. Food overpriced and thrown onto table. Small portions and one chicken dish completely inedible. Two dishes missing but still charged for. We said we would not pay service charge as service was appalling and was then asked why!!!! Don't even get me...

With a group of friends I order noodles with seafood and meat. First dish smelt and tasted burnt. Swapped with no fuss for Singapore noodles, Thank you, but still very little flavour, fish was a few prawns and meat afew bits of chicken. Beansprouts and...