German Doner Kebab - Cwmbran in Ceredigion

Tried again today at lunch time 1pm and Cwmbran restaurant locked. Opening hours on the door state open 11am. If you only open in the evenings please can you adjust the notice? Third visit now without success.

i was with my family to eating there but is not a german doner kebab this is bangladesh…pachistan kebab…staff not friendly…staff don’t have training to do good job…go to derby and eat much better and very good

Good food, reasonable price, quick service, good staff. Visited today and food was great, ample amount for what I paid. Staff were friendly polite and attentive.

Made a stop here before the cinema, the menu is good and you can add all different sides to create a meal. Even within the pre set combo boxes you get full choice, some items came with a 50p supplement. The place was clean and service was quick. If I had to give one negative it was that the music was a bit loud.

On arrival we were told that Beef was a 25 minute wait, we said "what about Chicken" and were told there was no delay, so we ordered chicken. We waited 45 minutes for our food. No updates were given on how long it would be and why the delay. We then found hairs in the food during our journey home, so ultimately binned it. Not a great experience

Been here a handful of times, each time waited almost an hour for my order which is unusual for fast food. I would say it's worth the wait if the food was half decent but this isn't the case. We were missing items on our order and our mains in general were poor. Can happily say we'll choose somewhere else to eat.

Came here for a meal. Amazing food and incredible staff, especially, I think his name was Subrata. Really helpful! Thank You, Daniel

Tried a few times to eat here but always told 25/30 min wait eventually got un there this evening and so wish I hadn't orders going to customers that had been seen after myself when this was pointed out to the lad on the till they still continued to serve other tables and when we did eventually got our food it was semi warm and nowhere near as good as the menu made it out to be my only advice is of your in cwmbran and fancy a doner kebab avoid this place I must point out the lad on the tills did apologise a few times but after the wait and not very good food I was keen to leave and not return there. I've had had better hotter and quicker service from the local take away.

The absolute worst GDK in the franchise. We live in Newport and will now go to Cardiff as their service and customer experience is by far from another planet. Please don’t judge GDK on the Cwmbran store as this is an absolute one off in how not to do take away food.

Absolutely shocking. After ordering 2 small doner box meals on the screen, we did not receive our receipts. Then we waited almost an hour. The kitchen staff were so slow and looked like they didn’t have a clue what they were doing. Then when we finally got our food they forgot to put forks, napkins and my can of coke which was £1.80. Then when we opened up our box’s the meat was hard and cold and the chips were absolutely awful. Will definitely not be returning.

Great food and the staff were amazing. We had the Berlin Strasse & the donner panini! We defo preferred the Berlin Strasse but they were both lovely!!! Want to give a massive thanks to the manager Jamie who was super accommodating and gave us superb customer service. What a credit and representative to German Doner Kebab. Excellent!!

Gave this restaurant a try as I had heard good things about the Doner box. Must say they earned themselves a regular! Fast service, good value and great portions!

Ordered for home delivery Sunday 30th Jan 22, Before paying over £40 the delivery time stated 30 to 45 minutes delivery time, once I had payed, the restaurant changed the delivery time . Ordered food at 14.00, rang the restaurant after and hour, we was told the delivery driver was there to collect our food, it arrived at 16.25 . Place is run by kids who have no care for deliveries, they are only interested in the walk in trade. That's the last food we have from this place. One star rating is to much. Food was cold,the chips are a joke, we had about 14 chips each. Value for money definitely not

1st time visiting here, fab service, friendly staff, quick service & delivery of our food, beautiful food. Cant wait 2 return x

Give her a raise already she’s so kind and funny. Best customer service I’ve had in a while and she made my night

-Great food deffo would recommend -Quick and reliable -Worth the money Nice presentation from Cayden and Shauna.

Ordered three times from here and every single time the order has been wrong. There’s too many staff standing around doing nothing. Clearly it’s not working.

They have very poor knowledge. The way they treat their staff is disgusting. The amount of people who've had to leave because of the way they were treated is unbelievable. I should know because I was one of them.

Visited for the first time this week and its fair to say I had lovely food. Well cooked and exactly what I ordered. The staff are really friendly. A young girl named Shauna served us and I can officially say I was impressed, she was...

Excellent food and excellent service, the staff are lovely and very helpful. I was welcomed in by a lovely chap who was super kind and helpful. Highly recommend. 10/10.

Been a regular from the start food is always 10/10, staff are friendly never had a problem, highly recommend

Absolutely lovely food well presented just 10 out of 10 well happy and defo order a gain.not just all chuck in a contain cold.it was nice and warm 2

Beautiful food can't complain about that but second time ordering and still the wrong order after me paying for extra, wouldn't order here again, you guys let your own self down

Was served by Hannah and her customer service was fantastic and the food was great. Everything was very pleasant and will be going there regularly because of how well I was treated

Me and my family came to gdk Cwmbran on our way to Swansea and we was in a rush the restaurant looked busy so we knew it must be nice so we went in and the lady who welcomed us was so lovely and helped...

Awful. Worst cold food I’ve ever had. Shambolic! Go to the family Kebab man by Aldi instead. There is a reason he’s been there 15 years. He’s a legend and his food would give Jamie Oliver a run for his money.

Served by Hannah & Kristie today, brilliant service and 10/10 food. Will be coming here more often. Clean & tidy kitchen & very helpful, professional staff. Credits to everyone there

Well my friends and I had our first visit t the German doner kebab restaurant today. I can honestly say what a lovely pleasant atmosphere, very impressed with the cleanliness and politeness of staff Shawna and Kelly were so lovely answered all questions asked and...

Just had a kebab very tasty and the staff especially Kelly were very helpful would definitely recommend it

Our first visit and we were very impressed. We were served by Kelly. (An amazing member of staff) Spacious and clean seating area the trays were clean, the forks really sturdy. The food was piping hot and lovely to eat. Portion size were big. Straight...

I came into store yesterday (4.11) and was served by Kelly i think her name was. She was extremely polite and very helpful and friendly. It was mine and my husbands first visit. She helped us with the menu and explained things very well. The...

Been in here a few times, staff always try to go that extra mile for me and my family, recommend highly

I ordered a kebab by website probably 40 minutes before collection time, when I come to collect they don’t even prepare it. No one tell me that’s my meal isn’t ready, no one even apologised for waiting time, I have to wait another 40 minutes...

The food was cold and very greasy extremely disappointed definitely not worth the money save your money and go a kebab van cheaper and probably better quality

Terrible service, over half an hour wait for 2 kebabs even when not busy. The majority of the staff weren’t wearing masks, those that were wearing them were wearing them around the necks. Food was reasonable but didn’t feel safe in the store and the...

I only gave this one star because I had no option of doing no stars! On entering the small restaurant their was a handful of customers in there. We ordered our food on a kiosk and waited for someone to call out our number, considering...

I don't have one good word to say. 90 minutes wait for a delivery.... wouldn't have minded if the food was worth it. Massive boxes, tiny portions. Wrong items & Luke warm. Took a few bites which I then washed down with a tiny can...

I've not eaten a kebab in 20yrs when I had one sober.... Huge mistake. So recently came out of cinema and my husband was raving about this kebab shop. So I thought I'd take a risk and have one. Small queue in front of us,...

2nd visit Massive improvement quick service very clean and packed me meat we will definitely be back

I wish I had read the above reviews before visiting. Cwmbran store you seriously need to get your act together. Only 2 types of kebab available. 2 types of chips (no cheese)! 1 hour we waited. I never write a negative review. I will not...

Shocking service. Took ages to serve with staff being so slow. Missing half the order didn’t realise until we had got home with the take away. Will joy be going back

We oredered food. Have been informed about 30 min waiting time. 1h later still no food. This place is just h If you want spend your day in smelly local waiting for avwrage food thats your place. Disappointed!

First time eating in German Kebab restaurant food was nice but second time going OMG disgusting spring rolls and burger full of grease!! It was dripping of fat. Definitely not going again!..

Absolutely delicious nicest kebab lovely and fresh and staff are really helpful and friends can’t wait to have another one.

Fast service food was piping hot fresh and chips were crunchy crispy, lots of meat in the Doner box we ordered. Restaurant was very clean and staff wiped everything down after each customer

I went for food yesterday with my family and the customer service was wonderful, the staff were friendly and happy to help with special thank to Carrie-Ann who was absolutely amazing

I was served by Carrie-Ann , the customer service was exceptional. I felt valued. I will definitely come back

Manager Hannah very polite n helpful and good service can’t go wrong it’s da place too be, good food clean inside

Top level service especially Nadine. Good fresh food especially at a late hour. Will be going again.

I visited this restaurant a few days ago with my wife as we are frequent visitors to the Cardiff restaurant and were shopping locally to Cwmbran. We don’t normally leave reviews but have to say that we were treated with such professionalism and attention by...

Considering it’s a fast food restaurant the food was not very fast! Food was lovely once it eventually arrived. Ordered drinks with our meals - which were in glass bottles and we asked for glass/cups and they said didn’t have any. So we were expected...

Smells lovely, menu looks fab but we were waiting for over half an hour for our meal when they had 6 people working!!! We only ordered 1 box meal!!! Literally 2 other families waiting. Not a great service. Very disappointed.

Decided to come here for a change, first thing you're hit with is a sense of professionalism, a restaurant that has taken its time on presentation and staff that actually want to offer you the best service they can, the fries were outstanding and the...

Food was delicious, service was spot on. Delivery service would be an awesome idea for the branch. Would recommend 100%

best kebab place in cwmbran hands down l. really nice food the staff were excellent and helpful would highly recommend 100/100 will be going back regularly

Very dissapointed. Visited shop, to find half the menu wasn't available, such as spring rolls and cheesy bites, so unable to have the boss box. Instead I opted for the original kebab and fiery fries. Added extra meat too. Lad on till was so quiet,...

I came here with my family a few days ago, and the service was great. We were greeted by Nadine and she made sure everything was ok for us. Food was amazing, and loved the design so we could see into the kitchen. Cant wait...

The food was amazing, served nice and hot and was absolutely delicious! I was abit nervous as we had our 6 month old baby who was due a nap so was abit grumpy but I think all of the staff interacted with him making him...

What brilliant service store is clean and tidy staff are amazing.one staff member shauna is so polite . Will definitely be going again

Visited yesterday, very unsure due to all the reviews, but the service blew my mind! All staff were very polite and my food was delivered to me on time. The company doesn’t get enough recognition. Thankyou for this experience.

Been here a few times and what can I say service is always outstanding, always greeted with smiles and politeness, food is always yummy , I've seen some reviews that mention long wait times but trust me it's totally worth it!!

I went to German Doner Kebab on the 18.08.21 and I’m pleasantly surprised. Superb staff and service, food was quick and delicious. I was constantly checked on and make sure everything was ok. Will definitely be go to kebab place and can’t wait for deliveries!

The food was amazing, it was my first time here I had the boss box it everything was hot and the service was quick and easy,will definitely be back. I was serviced by Anjali and she was really helpful.

Well.. thought my first visit was a fluke but yet again been taken back by how good this place is. Staff are very welcoming and extremely polite. Food wise, again was amazing. Forget what you know about a kebab. No lamb, it's beef which shocked...

GDK in Cwmbran, must say amazing food and excellent service. Well done, always go here for food out or pick up and take home, best around by far, lush food always and welcoming and friendly staff 👌food is amazing non greasy, meat and so many...

Waited 40 minutes from ordering the food to it being ready. Spoke to the manager who proceeded in calling me “lovely” She threw her staff under the bus and blamed them for this unacceptable service stating they should have told everyone the wait time was...

The boss box is very affordable and overall decent, Elliot as a server was very accommodating, 100% recommend to anyone.

Friendly staff, Elliot was very accommodating. Good kebab, quite cheap for what you get. Also, kebab itself is nicely balanced, in terms of salad and meat ratio. Overall, very good.

Was my husband’s and mine first visit at GDK in Cwmbran, must say amazing food and excellent service. Well done and can’t wait to go back soon.

First impressions were clean and tidy and very professional , lovely staff and amazing food , easy to order on the smart screen and lovely seating area

Excellent service the employees there treated us as their guests perfectly and the food was made to perfection, definitely my go to place to eat within cwmbran, the kebab meats can’t be topped and the sauces all go so well together in the original kebab...

We asked to make us food for 8pm. They said it is ok, they will put order through about 7.30. I asked should I come in and make sure they will do this. Manager said no will be all sorted. We coming on 8pm and...

I’ve asked for doner without sauces but mayonnaise. Received doner with garlic and spicy sauce. Went straight to the bin. Cold food and 45 min waiting time outside the restaurant. Will not be returning.

Outstanding FOOD 💯 😁!! Best burger I've tasted before , better than from takeaway 🍔 definitely worth it 👌 mega cheap prices! Definitely would recommend to family and friend for definite.

First time visiting German doner kebab restaurant and it didn't disappoint. We were seated very quickly by hazel and the menu was explained fully to us. Hazel was very attentive to us and extremely helpful. The food quality was amazing and very good value for...

The kebabs are excellently cooked. Highly reccomend to everyone who is thinking of trying it. Best food place in town.

Food taste good, but the main thing that stood out to me was Hannah. She is outstanding with the public, very confident, gentle and a very nice person.

Nice food served quickly, we have been to the one in Cardiff and our meals were packed with meat, but the portion size of meat in Cwmbran is very poor even though we paid for large we asked for mixed meat on all 4, 2...

We are familiar with this chain of restaurants in other locations and usually the foods very enjoyable. Sadly Cwmbran falls a little short delivering meagre portion of meat although we paid extra for large. Pitta burnt and chip carton only 3/4 full. Hopefully this feedback...

Amazing, great service from Carrie-Ann loved the food would highly recommend will be coming back soon thank you for your service !!!!!

Managed to come here today after it opened last week. We had a mixed beef and chicken wrap with extra gherkins but unfortunately, it was just your standard kebab. There was no lamb option, nor was there an option for shish meat. It was OK,...

Stupendous, absolutely marvellous service. The food was sublime and cooked to utter perfection. Special mention to the two young workers Nadine and Elliot as they were absolutely remarkable workers.

Went with my family today, it was very busy but a gentleman called Aga told us about the wait at the door, it only took 30 minutes, the food was delicious and they apologised about the wait when they brought the food to us. Cant...

Me and my friends came by around dinner time Wednesday to take out, we were informed of a wait of about half an hour, the customer service was excellent and the manager, Hannah, apologised personally for the wait when we paid. Food came on time...

I have been looking forward to going all week since it opened on Monday, and have eagerly awaited it's opening since last year as I had my first GDK in Cheltenham, last year. But even though I was handed a menu and chose what I...

I walked into German Doner Kebab having the expectation of a normal greasy, fattening and unhealthy kebab but was met instead with amazing customer service, lots of friendly faces to make you feel welcome and being able to see your food being made, made the...

My first visit to German donor kebab. Cwmbran restaurant is very clean as soon you walk in. Greeted very politely. Sat at table and chose my meal. Went to the til where another greeting, again very polite. Simple and very easy to order. Kebab arrived...