KFC Aberystwyth - Terrace Row in Ceredigion

Most time when ordering on justeat it was taking 2 hours before they even start to prepare food! Very slow and often forgot to give you everything you ordered... Disappointing

It was a good little cosy KFC and was relatively quiet to dine in. Zingy burger was zinging too.

Don’t even recommend or go to this kfc.its one of the worst customer service and table service i have ever experienced in uk.

no gravy, the only good thing about kfc

Food absolutely disgusting soggy chicken, restaurant is like a trash bin

Well all I can say is all tables are free to sit down at but not one of them are cleaned..absolutely disgusting and the floor was horrendous..This place needs better staff to actually keep on top of things 🤦‍♂️ food was ok but sitting in the place was not making me enjoy my food

The floor was full of garbage, the table was dirty. The food, well we were hungry, we did. Our little family will definitely not come back here! Unpretentious place!

Food was absolutely amazing and omg the spicy chicken wings are actually spicey was so happy about that as they are lush. The service was friendly and super helpful too. Definitely would go back and definitely recommend this KFC.

Very nice but boiling hot if you want to eat in please get your air conditioning fixed

Can never get it right this place. Ordered large on all my meals and everything was a regular. Don't understand how it's so hard.

Avoid! Drastically understaffed during peak tourist time. Take order took 25 minutes! Too hot as no Air con. The floor and tables, toilets etc were dirty and disgusting!

The lady who serves us is lovely (Louise) Always friendly and happy and is an asset to your company.

Me and my son got sick after eating here today. We ate nothing else. Just a KFC that we shared about 1:30pm - Both sick by 7pm. Put me off KFC for life.

The staff were helpful and friendly. Especially as I had my child with me and there was a very rude person. They dealt really well with it and apologised to us, even though it was not their fault!

Some of the best kfc ive had the chicken is lovely and crispy and juicy

The best experience of my life. I became a father last week, but this was an out of body experience that has to be seen and tasted to be believed. I will step up to this place again, unlike stepping up to being a father. This is my future.

Just picked up an order. The portion size of original chicken provided are very small, do not justify the price. When the issue was raised, the customer service didn’t help, instead arguing why didn’t you specify what type of chicken. But you cannot do so at the kiosk. So place your order in person at the front. Even then do not expect good portion size or customer service.

The floor was very greasy and made you feel as though you felt as though you could slip over at any time.

Wow. I’m not one to usually leave reviews but this place was awful. I went in after a long drive and I wish I had just got a pot noodle from the services. I ordered a gravy mega box and this is what came. - A cremated piece of chicken - a mini-filet that looked both mutilated and mauled - 2 hot wings that ironically was cold to the touch - 2 tubs of mash instead of fries - and gravy which was the star attraction in this meal. I know I came in towards the end of the night but if this is the dross they are putting out they should consider closing earlier. Very, very poor.

OK, my mistake KFC has obviously gone downhill since I was last in one. It was shabby, dirty, and the coatings on the chips is dire just like the coating on the chicken.

Appaling customer service!!! Greet and acknowledge your customers when you see them waiting at the counter!!

Service in this place couldn’t be any slower if they tried, Went in at 21:50 - still standing around like a lemon at 22:00 whilst being first in queue It wasn’t busy, maybe 5-6 people in the place at the most. Decided to eat elsewhere, Maybe hire more staff UPDATE: May 2024 Went back here for a quick family meal, food was revolting and I ended up binning most of it.

Yummm! Great for it being KFC. I would mention that some of the staff can be really slow. Once we were the only people in and they were meandering about to make our food when we had a train to catch... However good atmosphere, hygienic toilets and the chicken is crispyyyy 🍗🐔

Got home and some food was missing

Very enjoyable. I'll call again 😊

Food is what you expect. Staff work at a Sloth pace

Our third visit to KFC the first 2 times was delicious but the third was bland and salty!!

Staff will wait 20mins to take orders only to say that they're out of stock in pretty much everything. This has happened multiple times now

Rude worker at the till, he was tapping the till and making remarks about us to his coworkers. The worker who were giving us the food were really kind, though.

Food was hot and fresh took a little while but worth the wait

Food always great at KFC, mega busy

One of the friendliest KFC's I've been in. Credit to the manager who was extremely helpful and friendly.

It's a fast (junk) food place. Why would you go there?

As always (in every kfc) did not add hash brown and cheese to my twister wrap. And forgot my popcorn chicken. Not good kfc.

This venue is cramped and poorly laid out, even after recent refurbishment. Service is slow, and the staff are dismissive. The app hardly works, and now one of the ordering touchscreens is broken, so when we went to the counter to order we got ignored. As in, two people looked us right in the eye and then turned their backs as they continued dithering their way through the backlog of orders. I understood they were busy, but the complete absence of acknowledgement was just rude. We will not be coming back. Local regulars lost.

Fast service and friendly staff

Today my experience at KFC Aberystwyth has been terrible I’ve been a regular consumer of this fast food franchise but today I don’t think ill be a returning customer, in general the food is overpriced for what you actually get For instance today I decided to get a chicken burger box meal costing £10 the burger wasn’t even made properly with salads and sauces missing from it further more the burger itself wasn’t even in side the bun ! It look like it was all chucked inside the box and thrown around the kitchen before it got to me. Now don’t even get me started the chip portion is ridiculous not even a hand full of chips the gravy that comes with the box meal barely even gets used as there isn’t enough chips to go with it better yet it would be helpful if the cooks can remember to put the chicken that also comes with the box meal in as it seems to be a common theme to forget to put stuff in The staff Considering it takes about 20 minutes for your food to come you would think they would get your order correct first time it’s not as if it’s a busy franchise every time I’ve been there it’s been quiet I’m not surprised as the hygiene in there is terrible the tables are always dirty covered in sauces chicken, chicken bones and used cutlery and that’s throughout the whole restaurant it seems to stay like that all day I’ve yet to see any staff come out and clean the tables for a custom to eat there food on

Staff freindly food was great, chicken was a bit greasy, but still tasty, Has had a new floor that was not slippy.

horrible staff + manager isn’t nice at all i had a hair in my food (maccies is clear)

Internet was poor to use kfc APP

Very nice ,food hot and fresh ,

The restaurant is extremely dirty and littered with rubbish. The floors are especially greasy. The food was burnt and the chicken stringy. To be honest, I think I would rather pull my own eyes out with a hot spoon than eat here again....

Super dit was voor ons de 3e keer eerste 2 keer geen succes. Deze smaakte goed leker vers en goed heet. Alleen kunnen de afruimplek en de tafels en toilel wat beter schoongemaakt worden

Customer service wasn't the best I ordered a wicked zinger tower box meal which comes with hot wings & a side I purchased extra two hot wings also a bbq wrap & one portion of the bbq bites when I was given my food it was missing my side gravy also the 2 hotwings instead of 4 I had 2 also they gave me 2 sets of bbq bites & charged I brought this up to the guy behind the counter who said I never asked for a box meal & my hot wings were there we had say 20 30 seconds telling him what I asked for & what I was given was wrong he was so rude he sighed complaining that he will have to refund the full meal so I said yes that's fine he walked off & went & got a other member of staff which I had to explain this all again he then refunded me for the extra bites but wouldn't give my my side of gravy & 2 wings which at this point I was loosing my rag so I said look just give my 2 wings a tub of gravy & il be out of your hair which he finally did at this point my food was cold so yeah really enjoyed it won't be going again waste of £15 or so date was 26,05,23 after 6pm ish

We usually love KFC, this one was dirty, food was not the best and the place was full of youths causing trouble.

Staff were unfriendly and miserable

Awful take away boxed “meal”. Portion sizes terrible for £10 plus vat, then £1.20 plus vat for one biscuit…it was not good, and I eat out on the road a lot…

Shocking service, cold, mega long unnecessary wait because they were too unorganized. Wanted to serve me cold food whilst I waited for the rest of my order and basically said I had wasted food because I wanted it all together...warm! Absolutely hideous. Bland food, did not supply salt, straws tissues etc after I waited 24 mins in a non busy place. No wonder it wasn't busy! Get some new staff Aberystwyth. They used manky cloths from a bucket to clean trays then went straight to package people's food I was cringing.

Very dry old pre-cooked luke warm food,Very disappointed :(

The service was a little slow at this establishment but it doesn’t matter I would say it is in line with all the KFC

Check to see they give you what you've paid for because they will make you wait 15 minutes while they check

Great lunch, was delayed by 5 mins but proactively offered free drinks by friendly staff & great food. Excellent service.

What can I say. KFC in a real Welsh town. Life does not get better than this. It was great to be served by a person with all their tatoos (from what I could see) spelled correctly.

Food taste better than before would recommend 10/10 and is cheap for family meal

Supposed to be fast food not serve when we feel like it. Geeza stood there with my order waiting for 10 minutes before he gave it to me. Spent half the time chatting to each other. Not okie dokie.

It really isn't the nicest place to eat. Always messy and dirty looking. Staff great but there's definitely problems here

Did not get what I ordered very poor 😕

Very disappointing have been there many times before lockdown and enjoyed food but this time it did not come up to past standard taste was totally different nowhere as good as previous has there been a change to the coating?

The place is so good , hygienically and they have good customer care .

Extremely slow service and overcrowded

Guy who served LEGEND saved us money where most wouldnt, restaurant was spotless for was out of this world hot fresh and crispy, go there

Standard KFC to be honest. Nothing stand out on either side of the scale.

Staff were great, food was cooked to perfection and the gravy was outstanding

Closed for refurbishment so can't comment fairly

Its a pretty decent KFC, staff are always pleasant, food isbalways good. No complaints really! It is quite a small KFC so not much seating but hardly the fault of the restaurant. 5 stars

Very busy kfc, would definitely benefit from quicker staff or another kfc somewhere around Aberystwyth, they definitely need to employ another cleaner because the visits to the restaurant recently have all been the same, the floors are greasy and slippy, seats and tables are full of rubbish and food waste so not a lot of people want to sit down, every bin was overflowing, overall the food is good but the cleanliness of the place was disgusting, this was over a long weekend so it’s not just a one day problem.

Considering there was not many people waiting, service was very slow. Food delivery orders hot priority.

Good quick service, it's often busy here. Clean inside on this visit. OH said ladies toilets were dirty on this visit.

The zinger burger should br called minger burger and you know me I love a zinger,the cheese wasnt even meted so that tells me the burger was cold 🥶 the chicken wasn't even I don't think in fact I feel sick thinking about it,I shall not return 😠 😡

Been closed for a couple of weeks, finally re open and have barely anything on the menu available. All I wanted was a pot of Gravy and a milkybar krushem is this really too much to ask? When they've just been closed for a few weeks I would expect the machines to be working...

A rather small branch of KFC, but a very handy place in the middle of town. I come here often and the one thing I noticed almost every time is the rather slow service. This is by no means a criticism of the staff as the food is always warm and fresh and the restaurant is always clean. The staff are also friendly and helpful. It seems just that they are terribly understaffed sometimes with only one person preparing orders and manning the till at the same time. The lack of someone responsible for cleaning and tables all the time is also probably why the upstairs seating section is never open and the bathrooms are request only. As I said - though the restaurant is understaffed and wait times can be long the food has never disappointed compared to other larger KFCs I have been to. If you're in a rush you're probably better off going somewhere else, but if not, it's a safe bet.

Food was quick and good as always. Can't go wrong with KFC 🍗😋

Staffing problems had a wait to get served

Waited for around 30 to 35 minutes for my food.

Nice food and good waiting time considering it was busy. Would be nice if there was more space inside

Store was messy when arrived and no staff was cleaning and had to wait 30mins for order to be cooked as was big order but was cooked great

Any given evening there's one person cooking, one person doing all the orders. Toilets permanently closed it seems. I've never seen them available to customers. Upstairs is closed off pretty much permanently too. When I got there the self serve screens were closed too. So slow. And it wasn't even busy. I would recommend you order ahead via an app or factor in a long, long wait.

Worst kfc we’ve been to.. won’t be returning. Disappointed!!! Ordered online to collect, family feast that came ON THE BONE! 🤢it should specify which it does not!! Also the gravy was vile, never seen anything like it!! (mashed potato) Needless to say an expensive meal £15.00 considering we only ate the fries and beans. Will go to Big Ron’s in the future 😡

Lovely clean definitely faster service if you use the self service screen

Ordered large meal got what looks like a small meal, staff seem to have an attitude with everyone, and the hygiene os non existent. Will definitely not be coming back. Ever.

Well is was my 1st to eat there I enjoy thier costomer service and the place as a whole

Food was hot for a change and well presented best KFC ever

Great little KFC , polite staff

It's a KFC 🤷 staff were very friendly 😁

Fast food chicken, not been in for a long time. Clean and tidy and sorted issue with our order without fuss.

Improved massively to what it was. Service was good and food tasted good

Fantastic service from polite, respectful members of staff

Long wait for soggy popcorn. Understaffed and as a result, not as clean as you'd expect. Chips were nice.

The tables were not cleaned after the other customers the bins overflowing and staff stood talking to each other then doing there job the chicken was only just cooked if you don't mind cleaning your own tables then you be fine here eating oh and toilets closed off

I miss u Team Aber and Aber Deliveroo 💓

Tuesday deal but wasn't listen to.

Food was excellent but the staff were slow and not very customer friendly

the chicken here is awful i ordered a mighty bucket and every piece of chicken was raw and severely undercooked, i took the chicken to show the workers and they swapped it for a new piece but once again it was raw

Hello. We called in to this branch of KFC as we were hungry and wanted some deep fried chickeny goodness. Ordered on the frustrating touch screen ordering device and awaited out food. It is a small branch of kfc and so it was quite busy and a little crowded. We gathered our food and headed upstairs to the seating area. Here's a word of warning. Hold on to the handrail as you go up and down the stairs. The floor was incredibly slippery. I guess the chicken grease helped lubricate the floor tiles. Anyway, we made it up stairs without any serious injuries and found ample seating for us to enjoy. The order wasn't complete and so I went back downstairs to collect the drinks that was missing. The young man didn't believe me and asked to see my receipt as evidence. Even after studying the receipt and even bringing our order up on his screen he was a little reluctant to hand over the bottle of orange juice that he had missed out from the order originally. At least it gave my food time to cool down whilst I waited... Anyway, the food was standard kfc, the floors were very greasy but the toilets were clean.

Nice . Best kfc I've had in ages.

Love this outlet, plenty of seating inside and very good food.

Placed my order of a Zinger burger and saw it go into to hot tray shortly after my order was plased. I had to wait for deliveroo order to be completed but then a lady that came in after me and a higher order then me was served first. When I queried this I was told she just had chips. And the young lady had a very negative attitude.

I think that this is the worst place I have ever been to dirty.. over cooked food ...and they got the order wrong...and they charged us £26 for the privilege.. never again.

Should be shut down, waiting 20 minutes to be served, 20 minutes to get the food, half of the food was left on the side to get cold while they cooked the rest

Shockingly long wait. Useless lad on till. 1 girl pretty much doing everything she needs a raise. Too busy with deliveroo that the restaurant side suffers