Gate Chorley Wood in Three Rivers

Probably the worst dining experience I have had in years. It didn’t start well not being acknowledged upon arrival to the extent of being ignored but finally found our pre-booked table ourselves. A lot of the food had already run out and we had to change our orders to a lot of second choices. Starters were nice and delivered reasonably promptly. Having finished those we were still waiting some 45 minutes later for our starter plates to be cleared. We also had to point out that the table hadn’t been laid properly and was missing cutlery, side plates and condiments. After waiting an age I tried to speak to the manager (who had walked past our table half a dozen times whilst waiting and ignoring us) but she walked away as I approached and didn’t acknowledge me. A lovely young waitress did speak to me and briefly apologised. Our food arrived eventually and it was luke warm. No one once enquired whether we were happy with our meal. The main course quality was ok but ruined by the temperature of the food. After that we were avoided by all the staff rather than trying to fix things. What a soulless and joyless experience it was. Whilst I was waiting to pay I could hear the staff telling newcomers that they had completely run out of Sunday roasts (it was 3pm) and didn’t even have any potatoes left in the kitchen. I refused to pay a service charge or tip. Still no discussion. Don’t waste your money. Avoid like the plague. They just don’t care about even a semblance of customer service. If I could give zero stars I would. I will not be returning, ever. Do not suggest posting a reply for me to contact you to fix things after the event. You had plenty of opportunities during the meal and squandered them all!

The food, service and atmosphere were terrific. Too often when you eat out for Sunday lunch you get wafer thin meat and flavourless veg. Not yesterday. The duo of beef that I had were probably the best roast I've ever had outside my home, and everyone else enjoyed theirs equally as much, The service was very efficient and friendly. We will be back!

Had a lovely meal, the food was delicious and Max our waiter was excellent, really took care of us.

Such lovely staff and a friendly welcoming atmosphere. Food was excellent.

Consistently good service and food on each and every visit.

Good experience at The Gate. They just need to put the nourish bowl on the evening menu.

Neat and cozy environment. Attentive staff. Food is surprisingly good, from starter to dessert. Wine is the best part I like. A variety of wine from fruity to robust taste, as well as nicely paired cocktails with dessert. Thank you!

We had an excellent Sunday lunch at The Gate. The food was very good. The selection of drinks excellent. The staff were friendly and attentive. Good value for money. We have visited The Gate on numerous occasions but they have certainly upped their game! I would recommend a visit!

Lovely pub with good choice of good and plenty of parking available.

Lovely and friendly staff. Had a Sunday roast, whilst portions are a good size, the food was just luke warm, no proper vegetables with the roast, but a small portion of shredded greens. The butternut squash Wellington is Not a Wellington! More like a a veg stew in a pie, no taste to it and the vegetables were rather soggy. Needed to be reduced down with some seasoning before putting in the pastry. Rather disappointing. Really busy so the service was very slow.

Good lunch with attentive service.

Everything other than the dirty burger was a good experience. Very disappointed with it's quality for a price tag of £20. The bun was very mid and the patty was bland and 'felt' no different to a frozen burger patty. The prawn and squid starters were lovely. The sticky toffee pudding desert tasted very traditional and was very warming.

Went for lunch.Friendly and efficient service.Extensive menu for both food and drinks.Food was brilliant. Lovely atmosphere and quite posh. Would definitely go back. A definite recomend.

Lovely pub just 2 minutes off junction 18 of the M25. We were stuck in traffic, and this was a great place for sitting out the Friday traffic jam. The food was excellent, the service was quick, and the staff were friendly. I had two starters as the main meals all looked too big for my needs

Amazing atmosphere, delicious food and friendly service

This restaurant offers an exceptional dining experience. The food is not only delicious but also beautifully presented, with a menu that caters to various tastes. The atmosphere is warm and inviting, perfect for both casual meals and special occasions. The staff are attentive and friendly, providing excellent service throughout. Overall, it’s a place I would highly recommend to anyone looking for great food and a pleasant dining experience.

Lovely pub and great food. Always have a great time here!

Really enjoyed my lunch here! Food was delicious and staff were so warm and friendly! Will definitely be returning!!

Just back from our first visit & I thoroughly enjoyed everything. Service was great, very pleasant, atmosphere was lovely, not too loud for a busy Sunday & the food was fab! My husband is very fussy about his Sunday roasts & is already asking when are we going back lol. Thank you.

I always have a lovely time here and there's lots of good food options for vegetarians. However there were loads of flies in the restaurant.

They have a great value set lunch menu where you can have three courses for less than £25. There was enough choices in the set menu to cater for most tastes. The food was served hot and a good portion size. Staff was professional, friendly and not intrusive. The restaurant was clean, spacious and airy. Really nice place, would definitely visit again.

Reina/ Rei what a mixologist. Anything this Lady makes I would drink the only thing I would recommend is confidence she is amazing but needs to build this up. I didn’t eat but all the other staff were incredible with the the basics so you know they nail the more complex. Will visit again

Not:usual:standard the ribeye steak I had did not have the full complement of items there was no tomatoes or mushrooms so feel that I not get the meal as advertised on the menu I only realised this when I got home and checked the menu on line very disappointed Edward

Food and service amazing thank you

Stopped by August 24' for a glass of wine, inside has been renovated and is looking good. Didn't have food, wine was good but not fantastic. Came back after 3 years since last visit last Saturday night. Inside has improved, it's clean & refreshed... However that's where it stops. The service was dreadful, our drinks and food arrived in time but there was no further communication from ANY of the staff. Portions are still small, I counted 21 french fries in my "millionaire fries" at £4.50 thats 21.4 pence per fry, pretty good profit margin for The Gate. I even mentioned the meal sizes to a member of staff when we paid our bill, she didn't seem to care an ounce. The whole experience was very disappointing. Perhaps it will be another 3 years before we come again. 2019 review...1★ Very small portions, don't come here if you're hungry. Third time in two years, each time the same. Very scruffy and dirty inside, sorry, but we won't be back again.

Popped in Wednesday night for a drink and a meal. Lovely warm welcome by the staff. The food was fantastic

Great service and good food. Lovely garden area

Lovely food but quite expensive - the veggie burger was a bit dry. The bar area is dog friendly, but not the main restaurant. Garden needs a lot of work, but its pleasant enough to sit out.

Fantastic place. Staff are all amazing. A lovely well run pub with a great garden.

Second visit, excellent food, generous portions well prepared, good value, excellent service from Scarlett

Great team, great atmosphere. Food is perfect. They completely went above and beyond for us. Thank you

Came in for drinks and food from the bar. Service was great, food was piping hot, and drinks options were plentiful. Would recommend.

Free car park for many years but now has ANPR so make sure you use a pad on the bar to log your vehicle details to prevent receiving a PCN.

Great atmosphere and service! Ella, the waitress who served us, was extremely friendly. We will definitely come back there again ⭐️⭐️⭐️⭐️⭐️

Great place, lovely food. Could not fault

Amazing food and service, could not recommend more

Good food, service and atmosphere

Rayna was a great host and the food was delicious

Very welcoming customer service. Great food. Calm and friendly environment. A thankyou to Chloe, for going above and beyond on Sunday, massively appreciated.

Lovely dining experience, would return.

Go on foot - it costs £100 to park! There is nothing worse than receiving a £100 parking fine for supporting your local pub. We won't be going again. I'm not sure what they think they are doing but this was Sunday afternoon - you can even park in London for free on Sundays. We shall, of course, inform everyone we know not to go.

Love this place! Friendly staff and amazing food cooked by the wonderful Karol.

Brilliant pub. Beautiful decor and lovely food! When the sun is out the garden is a must! Also great location, easily accessible from M25.

Amazing food & our waitress Rayna was great very attentive & made our evening great customer service love this place

Great service, great food as always. Thanks Rayna for good customer service all night.

Lovely early evening meal at The Gate. Rayna looked after us well and the food was fab.

Thanks Ella for the wonderful service!

I dine out at least once per week and I have never been in a restaurant that had so many flies whilst dinning, we were constantly swotting flies whilst eating, it was disgusting, therefore we ate our food quickly left. I don't know what problem there is, but it must be serious to have such an infestation and will not be back at The Gate.

Amazing menu the food was utterly delicious. Our waitress Ella who was friendly and engaging. Helped me with my menu choice as I’m gluten free. All together a lovely evening.

Went for dinner and spent most of the time killing flys inside the restaurant....I have never seen so many flys round the bar and couldnt wait to leave..........they defo have a problem and this is not just hot weather. Cancelled our christmas booking. Food ok but not clean when eating. will not go back.

Superb food and friendly but professional service. Ambiance lovely. Clean and tidy surroundings. Definitely recommend

An excellent meal at reasonable prices Good range of food, comfortable environment and excellent service by ELLA A very friendly and efficient waitress

Thank you, excellent food and great service by Ella, very friendly

Sadly The Gate seems to be resting on its laurels. Ate there twice the past two weeks once for lunch and then dinner. Food quality not what it once was. It was always a preferred choice over the past 15 years every time I was back in the area. Scallops used to be large and perfectly cooked but now just small, over cooked and lacking the soft buttery flavor of the past. Pork belly was ok but lacking the crisp 'crackling' skin that should make this dish special. Also watch out for the parking registration otherwise you'll get a ticket!

Ella, the waitress who tended our table, was absolutely amazing. Every time Ella came to our table she was polite and was making sure that she was not disturbing us. She never came over without a smile on her face. Couldn't of asked for more!!!

Me and my friend came here for lunch for the first time and Ella gave us excellent service making sure that we had a lovely time

Sat outside. self service at the bar for food and drink as I had a voucher code. staff extremely polite and helpful. Food was really good value, came out quickly and was good quality

The food really wasn't much good, I had the beef and ale pie and the pastry was hard and dry, the beef and ale was too salty and very heavy. Same opinions from my family with the seafood linguini. Desserts weren't great either The atmosphere is fine and so is the service

Lovely place to share a meal with a friend Good food. Attentive staff.

We had the best time at The Gate. Excellent service from start to finish, delicious food (two adult lunches and one child’s meal) and a lovely atmosphere in the restaurant. Highly recommend!

There were 6 of us on this visit. As have found before, which is why we always meet there atmosphere was great, staff were really friendly and helpful and the food was great. Vegetarian options are quite varied which is refreshing. My friend tried the Banana Blossom which she really enjoyed. I need a disabled loo so it is great there is one and I have taken my dog before which is really lovely. Our waitress was really helpful and friendly. Lovely place to visit.

I took my mum to The Gate for Sunday lunch. The food was absolutely fantastic. One of the best roasts I have had in a pub. The service was excellent and everyone was really friendly. I would highly recommend to anyone.

Not much to say here really, plenty of tables out back, good parking, nice decor inside. I had a quick snack of haloumi fries and some truffle fries, both were pretty awful. The truffle fries were driving in truffle oil and were inedible after a few and the haloumi fries, frozen cash and carry numbers were over done and very salty. Why a modern pub cannot open a pack of haloumi and pan fry in butter or rapeseed oil is a mystery to me. As for truffle fries, get the frys really crispy, toss them in a bowl with finely chopped rosemary, a drizzle of truffle oil, grated parmezan, sea salt and pepper and they will be your best seller.

Perfect place for lunch or dinner. The food was amazing.

Friendly, professional staff. Good food. Reasonable menu: 2 courses 19£ or 3 for 23£. The atmosphere is fine, albeit a tad noisy.

Lovely evening: super friendly staff, good food, nice ambience and dog-friendly.

A nice meal out with others. The place is nice and the service is good. The food was really good, it's not a cheap eat place but worth going to. Parking is easy with lots of space. Have been before and will go again.

Had such a lovely dinner on Saturday night. Food and drink was great and came out very quickly. Our server Ella was lovely and made sure we always had everything we needed, will definitely be coming back!

Lovely pub! We were impressed with the variety of choice on the menu. The food was piping hot, very tasty and the attention to detail from the staff made it even better. In particular from Alice and David who were very friendly. We will definitely be returning.

Birthday bash with the girls Very accommodating with birthday sparklers being allowed Staff very pleasant and helpful

Love the atmosphere of The Gate. It has plenty of car parking spaces, friendly staff, good food and I appreciate the discount voucher I received. In fact the voucher prompted me to book as I had not visited the venue for a few months.

Walked in later and still accommodated us. Roast beef dinner great, lovely fresh veg too.

Lovely restaurant.. food was very good, staff kind and helpful. Extra mention for Roxy 😁

Excellent food and great service.

An impromptu visit to our local The Gate always seamlessly gets it right. Alice who expertly looked after us today is without doubt one of hospitality industries leading lights. Alice was efficient, friendly, knowledgeable and above all. Really lovely. Alice and her colleagues make each visit to The Gate an excellent experience. Add to this excellent customer service is the great food. It kind of does “what it says on the tin “ as the saying goes. Freshly prepared, well cooked and presented to ensure each dish delights the guests. Clearly Alice and the team are lead by a focused management team who obviously care about their staff, guests and customers. I absolutely recommend The Gate Chorleywood

Amazing lunch, fantastic service from manager David and absolutely amazing food! Will definitely be visiting again!

Absolutely love it here the team go above and beyond & Jamie L was an inspiration to us all, we can’t live as the human race any longer without Jamie at the hands of the deck

Had a wonderful lunch here today - sat outside enjoying the sun with a glass of wine and fish and chips on a Friday lunch. Great service, always with a smile.

Lovely atmosphere team are amazing thanks guys

Popped in for a quick lunch and I was not disappointed. The steak sandwich was so gooood.

Great food and place for dinner, food service was alittle slow when you have kids however staff are great and friendly

enjoyed a very pleasant lunch at the gate, lamb rump was cooked to perfection and served with a smile from Meg. We will be back!!

Our food took an hour to arrive, it arrived two minutes after we followed it up with the waitress who also didn’t seem to care it was taking so long for it to arrive. No apologies either. Wouldn’t recommend and won’t be going back

Lovely meal with friends Waitress was very friendly and helpful.

Just had a beer there, so there isn't much to be said. Staff was kind

First visit and was really happy with everything. Lovely pub and gardens. Friendly and helpful staff. Food great

We went to the Gate pub in Chorleywood mid afternoon, weather was sunny so sat in the garden on tables pre set up, which all looked very nice. Placed order for pork belly and Cumberland sausage and mash, this took about 40mins to serve which I did feel was excessive. Both dishes vegetables were vastly overcooked, broccoli looked old and lifeless, green beans were soft and covered the mash potatoes. Presentation was atrocious….manager never came out to assist very young waitress who to give credit was very understanding. This is not the first time I have been disappointed with their food, so I will definitely not be returning.

Food was great, the service was very unprofessional.

Food excellent Service very good Nothing to improve of note

Waiters really rude, service very slow, backlog of people standing at the bar and app at table to order doesn’t work. For somewhere that is supposed to be a premium place to go to. Won’t be coming back!

Large pub with good selection of beers. Food and service are very good

The squid starters were a little short of sauce but extra was soon delivered by a very good waiter

Had a lovely family celebration meal at The Gate on Saturday. Food and service was great. Nothing was too much trouble. Would definitely recommend.

Just popped in for a coffee - good service and nice atmosphere.

Waited over 45 min for mains. Food was poor- pork belly and lamb was very dry (pork was hard), sauces all the same and extremely salty. Fish and burger good. Honeycomb hot chocolate didn’t have any honeycomb or whipped cream, was unclear it was just honeycomb syrup. Spoke to waitresses to clarify but no follow up and had to ask again. Waitresses kindly put a candle in the dessert, but unfortunately brought it out when the individual was in the toilet. Visited mid afternoon on saturday. It was not busy, when we mentioned about the food, the waitress said maybe they could provide desserts free but they were not taken off the bill. Shame as it was a lovely place, good parking and backed on to the common. This review was submitted in response to a restaurant survey, and posted here on their request.

Lovely place, lovely staff,nice crowd of people! Stopped in on way to picking up a friend from Heathrow. Highly recommended.

Food was great, service was brilliant, very friendly and efficient.. Loved the celeriac steak. Nice to have something different for vegan/vegetarians. Cocktails were great too!

The food is really nice and well priced. Dogs are always welcome, and the staff are very welcoming.

Great staff. Good service. Wide menu choice

Best pub food in Hertfordshire, Rayna did a great job with service too!