Garrards in Southend-on-Sea

Jack was polite great conversations and great service

Fantastic meal and thankyou for a great service lyndsey ! 👍🏻

Been here many times but first time since update. What a shambles waited an hour for food, starters came out with mains although requested before all the time there is a constant stream of takeaway motorcycles in and out, the music got louder and louder think this was to drown out the awful noise from the milkshake machine which was horrendous to be honest. Ribs were overcooked and dry when I found the meat on them paper under burgers shredded when trying to eat them when we spoke to waitress about it little notice was taken then in a moment the table was cleared from under us with half drank drinks removed obviously we weren’t welcome anymore. Paid the bill was told that there was a 30% service charge (had that removed) then was told that items would be removed from the bill then discovered they were not. Would have liked dessert and more drinks however we were made so unwelcome horrible experience won’t be going here again shame as we have been many times before. We were a party of nine maybe too much for them to cope sadly won’t be returning.

The best pork ribs on this earth! 🌎

Had a lovely time, our wait staff Cat and Grace were so lovely and were absolutely wonderful! The food was delicious and the atmosphere was so fun, would come back for more.

Don't order the chicken burgers. Really bad buns and pretty dry meat. The fries and dips were okay. Service was good and cocktails were nice.

I cannot, in good conscience, recommend Garrards. I came here for my birthday, for a rack of pork ribs. Particularly, I came on a Thursday as this is when steak and ribs are 50% off if you order them with a side. The ribs were alright, same thing you'd get at a harvester, just a lot more expensive. My wife's steak on the other hand was a low quality piece of meat, full of sinew and gristle. It also did not come with a sauce, this was a £5 additional charge. The best part of the meal was the dirty fries. I cannot fault these. Service was nothing special, just average if a bit slow. But still, an 8.5% service charge was mandatory and this is where I draw the line. The prices here are outrageous, more expensive than London for regular pub grub, and just because it's all so expensive, the service charge is also. I wish it were normal for venues to pay their staff appropriately rather than dipping their hands into the pockets of their customers, but alas still this practice continues. If you're reading this review, do yourself a favour and go to Continente Café a couple streets away. I actually do tip there because the food is great, the prices are great, and the service is always friendly. They serve good cuts of steak, cook them properly, and they come with a sauce and a side, which would cost you around £38 here for an inferior product. Garrards, you should consider dropping your prices to something standard for Essex and stop adding a mandatory service charge for a 2 person table. You won't be seeing me again.

Amazing food with amazing service!

Lunch special £10 double burger and rosemary fries. Really tasty will be back

Nice food.. My friend and me had a lovely meal.. Service was good.. Would definitely recommend

Amazing staff and delicious food with beautiful portions xx

WOW Grace was such a fun friendly outstanding waitress who made my nieces 18th birthday so special. She went above and beyond for us! Highly recommend!!

Grace was ace! Great food and service - will come again!

The new XL Roast is highly recommended!!

Eat in or takeout, this place does not miss . Best Burgers around

First time visiting here and what a lovely place, staff were great very welcoming, food was lovely and lots of drink choices, good choice of music aswell, had a really good night, will definitely be back

Such a good place to eat! The food was delicious, the staff were friendly and the atmosphere was great. The prices are reasonable and the cocktails were good with a bonus deal of 2 for £15. I would definitely recommend going here for a dinner out.

A lively atmosphere for a Saturday afternoon bottomless brunch. Enjoyed the food and drinks. My only suggestion would be to use bigger serving plates .. the huge, stacked burgers are not easy to eat and need disassembling unless you have huge jaws 😀

Had the best time with my family, good food and service

Racist actually disgusting anyone would think it's the 1960s in mississipi. Turned up ordered another 8 tables after we ordered all had there food before us waited ab hr and a half. We are a mixed couple even when we got up yo pay the chef was giving disgusting looks to my partner. We didn't even to get to sit down and actually have a meal which I'd the saddest part as being a young family we rarely have time to ourselves after kids so needless to say we was extremely up and disappointed 😞 would never go there again!!!!!

We have been here a few times. The food was really nice as always, but too much dressing in one of the salads which made it inedible, other than that the food and drinks were great. Waitress was pleasant but the only server working so service was slow. This didn’t cause an issue for us but if you were after a quick meal this would not be the place. The barman was quite rude to the kitchen staff for all to hear but other than that it was an enjoyable evening.

Reasonably prized yummy comfort food. But the real seller is the staff. Friendly,helpful ,accommodating of both my diet and neurodivergencies, I’ve been twice this month ,jacky and fran were particularly great,but all staff were lovely x ps jacky made the best strawberry mojito ever

Lovely food! Amazing customer service by Jack! Would definitely be coming back for Cajun Burgers and Dirty Fries!

Not tried food yet, have gone a few times for cocktails 😋

We had the cocktails. They were amazing!

Lovely evening of superb service and culinary delights.

Had a lovely dinner here! The food was delicious and the staff were very nice! They do some great daily deals too and the cocktails were lovely- highly recommend! (Food in the photo) Beef Cheeseburger and Sweet Potato Fries Cherry Martini

Amazing food!! Hats off to the chef. I loved it. Good vibes, the food didn't take too long to come. Such an enjoyable experience. I will definitely be coming back. Big thanks to Fran. Service 10/10 ♥️

Great service, really friendly staff lovely good would definitely go again

Went here for a birthday. It's our 2nd visit and both times have been absolutely perfect in every aspect. Food is gorgeous, really good quality and loads of flavour. I'd recommend the loaded fries, burgers and the beef rib. The batter on the pickles and onion rings is so nice. Both times we've had really lovely staff, could not fault them in any way. Price is good considering the quality. And they do deals also. I'd thoroughly recommend going here, whether it's a random visit or a celebration. Well always return here!

Very very good service. Fran was outstanding!

Fran was excellent. Very quick and food was amazing

Nice food and great service! Thanks fran x

“This is my idea of a very nice day out!” Food was banging I had had a bargain basket and it was great value! Whitney over the speakers and we were bopping in our seats great atmosphere! Our service from Fran was fantastic!! She was the cherry on top!

francesca was a delight to say the least. we were starving along leigh broadway famished, malnourished, one might say, and fantastic fran took us in and fed us. 10/10!!

Banging tunes banging food banging service by fran

Fran provided an amazing service, the food was amazing and filling especially for lunch

Generous potion sizes, pickles were excellent

Great food Tastes as good as it looks Fantastic service from francesca

Had a great time here with Fran who was super attentive

Had a great night fran was amazing

Lovely food, lovely service. Big up Fran xxx

fran was an amazing waitress, thank you! amazing service!

Was very nice, very aesthetic and the food is definitely worth it

Service was great jack served us

Such good food and customer service was brilliant. Weekday food deals are great too. Highly recommend

Great food music a little loud but worth a visit

Nice burgers - great service -thanks Jack!

We had Annabel as our waitress she was a great help, great place to eat food was stunning.

Couples Tuesday is so great value for money…definitely going back

The burgers was really tasty, came with fries and a side. Couldn't Manage dessert. Cocktails were very good. 2 for £14.95 🥳 very clean. Service was very good, head guy was so helpful and polite. Will definitely be returning x

Great food, friendly service, good music, central location, daily value deals, new menu and range of options, nice ambiance

Fran and dan made sure we were topped up every minute had a great time thank you Recommend this brunch 100 percent

I just wanted to say that this is such a brilliant place to eat food such as a burger, etc... The price of the food on the menu is really reasonable and everything about the food is really nice. I would totally recommend Gerrards to anyone who wants to stop and have a lovely meal with excellent service. Totally recommend!!!

Perfect family friendly restaurant. It was my son's 8th birthday and as he loves a burger he chose Garrards for his birthday meal. He decided he could manage an adult sized burger and chips and he finished every last bit and was very happy (and stuffed!!) We love it here, every time we visit the staff are friendly, helpful, professional and make us feel very welcome. There is loads of choice on the menu and everything is delicious! We think they are the best burgers around and will be back again soon.

Just had a great bbq burger with rosemary fries and onion rings. Excellent food and service. The choice of real ale could have been better. My daughter and I will be back.

Jack was absolutely awesome and we had a great night! Thanks Jack!! :)

Really nice food, best burgers in Southend by a huge margin and I’ve looked. Would certainly recommend for both the people and variety of food.

Gracie and Jack made us feel very welcome on our first visit. Warm friendly service and tasty well presented meals. Recommend

Had a lovely meal with my family, service was fabulous & Jack was was very friendly and helpful. Thank you

Great servers and ribs were perfect! Steak a little too fatty

We ordered 2 chicken burgers which were not nice to eat very dry and tough I ordered a kids meal for my daughter with 2 sides and was charged £7.50 for some unpleasant chicken, which they didn't eat and £9 for some chips so in total was charged £16 for a kids meal. which they didn't even eat as it was quote on quote yukky. The service was good but that unfortunately was the only positive I have. Unfortunately, my partners 30th birthday lunch was not enjoyable.

Classic BBQ restaurant for meat lovers. Never had a bad meal as all meat is done to perfection every time. Great value as well with giant portions - especially if you take advantage of the daily deals! Great service from the friendly, fun and helpful staff. Highly recommend if BBQ is your thing.

Has a wonderful time at garrards served by Jack who was friendly and welcoming! Will be back again in the future for sure

Jack was friendly and made sure the options we wanted were available before we ordered. Food was delicious and made in good time. Would absolutely recommend and go again!

It was our first visit tonight and Gracie was amazing, catered to all our requirements and delivered service with a warm smile. The food was lovely, we enjoyed a very pleasant evening.

Great food as usual, service was great and Jack was particularly enthusiastic and happy to help.

Excellent food that leaves you absolutely satisfied 😋

Everything was 10/10. Best burger spot in Leigh

Really great experience, food was brilliant and price was exceptional for the portions, staff always very friendly, would definitely Recommend!!!

The food was sensational those fried pickles slap hard. Loved it. Slightly slow on service but they looked understaffed. Can't wait to go again

Stopped in for a couple of drinks one weekday afternoon. It was understandably very quiet, but Jack was absolutely splendid behind the bar, happily telling me about the restaurant and making recommendations. Would definitely go back, and will update a food rating when I have eaten.

Amazing meal as always! Fran and Dan were stars!

We’ve been going to Garrard’s for the last few years, the food and service has always been great! The Tuesday Couples deal is excellent value and the brunch on weekends is too!

Great night, lovely food, thank you ☺️

Was really excited for Lobster Sunday and wow what a treat it definitely did’nt dissapoint. Surf & turf was delicious cooked to perfection,Lobster roll and burgers by fair one of the best we have had. Lobster dirty fries a first for us but definitely not the last. Well done Guys see you again soon.

Angus was fantastic all evening, great staff, great food

such lovely staff and vibe- jack was our waiter and was honestly so nice and accommodating! the food was amazing and would 100% recommend this place.

Great food, great service (from our waiter Jack), nice vibe. Great options for vegetarians and vegans!

We had a great night Jack was amazing attentive will be coming back again ....

Angus grace and Jack Amazing service x Thank you

If you love meat, this is the place. Great food, great service; Jack looked after us amazingly well. Totally recommended🙏🏼

The staff are really nice. Food is amazing. And the songs were great. 😊

Poor quality food my steak was not trimmed properly and gristly. Service was perfunctory.

Good food....good choice of different types of burgers

3rd visit....dissapointed. Restaurant completely empty...had to pay a deposit to book...45 mins for food to arrive. Children's food ice cold...won't go again. Responce below to booking, doesn't cover children's food staying on the pass for 30 mins and arriving cold Oh and like most restaurants destined to fail. Same menu for the past 3 years

Really friendly and helpful staff! Excellent food, loved my triple burger.

Went for lunch here today and it was absolutely gorgeous! We had alot of food, and genuinly was the best beef ribs I've ever had. Really decent portions, perfectly cooked and amazing staff. Really nice and chatty. Also a massive shout out to the lovely waitor who made a perfect pina colada! Loved our meal and had a great lunch out, so I'd highly recommend Gerrards!

Garrards never disappoints - our favourite place for a relaxed family meal with kids and grandparents. Staff are always super friendly and attentive, food delicious and good value for money - especially 2 for 1 cocktails :-) Lovely waitress Erin tonight, well done Dan and team. See you again soon!

For a restaurant that is just off of the main road, it has a good vibe, it’s quiet and it’s chilled. The food and drink are good, both in choice and in quality even if the servings are a little smaller. But for the 4 of us it was topping over £150 which to me seems steep for a lunch out with friends. I also feel the choices could have been better for vegans and veggies and there was maybe to much choice otherwise, but I left feel happy over all if not light in the wallet.

Amazing food, great service, fab cocktails, great for a treat.

Fantastic food, great selection of drinks, fair prices

We had yet another lovely meal at Garrards, especially the mix of blue cheese and Buffalo sauce on the burger. It was very tasty! The food, drinks, service and atmosphere were all great. We will be back! Well worth visiting and is highly recommended.

Food was brilliant! And staff were so friendly, loved it.

Went early lunch time so was relatively quiet, the staff were very welcoming, food came quickly and was delicious and the deals on different days makes it so I'll be returning soon!

Great friendly service top class food and 2 cocktails for £13 what more can you ask for

Went for steak and ribs night. Food was excellent but service was quite slow and only three tables occupied so not much atmosphere. Please support this restaurant as the food is superb

Restaurant was freezing. Cold air blowing on us from air con. Sat in our coats the whole time !. Even waitress was cold. Prawn tempura starter was very greasy and batter was soft. Grilled Chicken burger - chicken was so dry and the bottom of it was hard. Rosemary chips didnt have any rosemary on them. One thing I will say is the portions are large. And whilst service was slow, the staff were very nice.

Wow, now they were seriously tasty burgers.. The Christmas special burger had my name all over it 😋 Washed down with a smooth Gunness 👌

When you have to ask the staff to serve you, you know you’re not getting a restaurant service! There were only 4 tables taken in the whole restaurant and we had to ask staff to serve us. We had to go up and ask staff to take a drinks order 15 mins after arriving (the staff were standing doing nothing 2ft away). Had to go up to the bar (where the staff we sitting) to ask for our food order to be taken. Ordered the same round of drinks twice… didn’t get them, despite no other drink orders in the whole restaurant… asked them again and got 4 of the same drink which wasn’t the order. Never once asked if the food was ok, didn’t clear the plates and we asked for the bill 3 times… after asking the 3rd time I was told “he was working it out”???!! Only thing that needs working out is employing staff that can do the job, chef is amazing.. front of house staff don’t have a clue how to do basic hospitality. They did nothing all night and ignored all customers. I work in this industry and if they were my staff, they wouldn’t be for much longer, I’ve got a whole new level of appreciation for my staff. Aside that, chef was AMAZING, we had a wide range of food and every single item was delicious them