The Remedy Tea Shop in Southend-on-Sea

Loved it, staff lovely, food amazing and atmosphere cosy and comfortable have been a couple of times, would definitely recommend

In general this place has a good atmosphere & is a nice place to sit & watch the world go by, the vintage decor is also very pleasant. The handful of occasions I’ve been here I usually order a jacket potato with cheese on first, then tuna mayo on top. I always ask for extra butter to go on the jacket potato as well before the cheese goes on (I literally describe the order of toppings to the waitress). Every time I receive my dish, they put the butter (foil sachets from the fridge) next to the potato instead of on it. It would seem pretty obvious that if a customer asks for butter on their jacket potato that it needs to go on the actual potato in order for it to melt in! The customer should not & does not want to have to scoop off the toppings on the potato to then put the butter on themselves. Why didn’t I complain you ask? Sending food back usually takes time to rectify the issue, like reheating the dish or adding/removing something, the customer then has to sit & wait a while without eating, whilst their friend/family member carries on eating theirs which just ruins the occasion, so sometimes people just put up with the issue & carry on, which in this case was what I chose to do. This happened the other day when I went in there & ordered the above food. The potato was also barely lukewarm & the tuna had no mayo mixed with it at all. I was very hungry & was with a friend who was also eating, so I just ate it for the sake of stopping my hunger. All in all, The Remedy Tea Shop is a nice place & I’d like to say I’ll return there again at some point, but I don’t think I will anymore. I understand most people that go in there probably enjoy their food & compliment it to staff, but for me personally I just don’t enjoy it & the last few occasions will be my last.

Very popular tea rooms. Nice food, freshly prepared to order.

Great sandwiches and a nice atmosphere staff are also welcoming.

Such a lovely and quaint tree room reminds of little tea shops in Suffolk and Yorkshire.

Excellent place, lovely staff, super atmosphere 🫶🫶🫶

Charming and comfortable place with lovely staff and good coffee.

Lovely tea shop had breakfast there very nice and plenty to eat

Always excellent great service great choice of food

Such a lovely cozy tea shop. The staff were very helpful and the food was delicious. We will definitely go again.

Great place for food or just for a cup of tea.

Been here a few times and this weekend the waitress told us to sit in the conservatory as our emotional support dog was with us I said I didn't want to as it was too hot she made a scene and we walked out she was so rude we won't go back

Lovely little Tea Room/Coffee shop. Can get very busy so you may have to wait for a table around lunchtime. Staff are fantastic, very friendly and always accommodating. Food is tasty and there's plenty of it, I love their homemade soups and the sandwiches are well filled. All in all a great little place, well decorated with a lovely atmosphere, to stop for a drink or a nice lunch

Fab! Great service, friendly staff, lovely food and quirky ambience.

What a treasure. This was my first visit to the Remedy Tea Shop, and what a great first impression. A good selection of food and hot/cold beverages. Friendly service, with lots of smiles. All wrapped up in a decor reminiscent of a Sherlock Holmes novel.

Love this tea room. Great breakfasts and good coffee! And very comfortable, especially in the window seats!

This is a really lovely place, not just for tea! We had a very nice sandwich and then a wonderful piece of coffee and walnut cake!

Love this tearoom and menu. Staff friendly and never feel rushed

The food is not as nice as it once was

Love this place when meeting a friend in Southend. It is quaint, the decor, ornaments, & furniture all quintessentially old English tea shop style. Tea served in china pot with cup & sauce. Most recent visit, we both had the Fisherman's lunch with a choice of either smoked salmon or smoked mackerel. We both chose smoked mackerel, which was served with potatoes salad, a hard boiled egg & plenty of mixed salad. We both agreed it was absolutely delicious. It's very popular & sometimes we have had to wait for a table but reasonably priced & well worth a visit.

Been past so many times but eventually went in. Staff were really friendly and service prompt but not hurried. Nice to go somewhere with a tea menu

Called in for a coffee. A popular tearoom in the High Street with a nice atmosphere. Gets busy, had a wait for my coffee as most people were eating. Would recommend.

Great place to stop, relax and enjoy the moment

Didn't get to try any food as we were left sitting there for 15 minutes after being told to be seated.. and people that came in after us were getting served.. Just total ignorance.

Wonderful place to relax drink tea eat and get 5 star service

Lovely place. Good food and lovely staff. Thank you

Four of us had lunch here on Saturday 16th March. Very friendly and helpful staff, very clean premises and the food was delicious, my Americano coffee was top-notch too! Will definitely return.

Delicious food, value for money, very clean and lovely friendly efficient staff. Highly recommended.

Our second visit months apart and it was just as good as the first. Despite being almost full to capacity we were offered one of only two spare tables and we were served within minutes. Lovely atmosphere, nice and clean inside as well as full of character. Good menu with plenty of choice and all at very reasonable prices. I particularly recommend the Lemon Meringue!

Lovely, quiet and friendly. The service was very good. They have a great selection of teas and cakes. The honeycomb cake was fantastic but we found the chocolate cake a little dry.

Nearly always full of customers, good food and decent prices.

Lovely, calm and relaxed atmosphere with quaint vintage tea vibe. I highly recommend the Avacado Crunch. 🌿☕🌿

The last 3 occasions we have visited, it has gone downhill. The latest visit will be our last ever. My breakfast was served then nothing for my wife, so I waited more than 5 minutes went by so my wife enquired. They took my plate reheated it in a microwave then brought out my wife's on uncooked toast. Rubbish service, bad food.

Excellent choice of teas and the food is wonderful

Excellent in all respects, great gluten free options too.

Tolles Essen, super Tee. Aber nicht billig.

Went today 16/10/23 had lovely quiche,love this place

Tea was lovely but the most awful quiche I have ever eaten

Beautiful meal that me daughter treated me to will now have to be our go too

Very unique, fab omelette and chips, rum punch fruit tea lovely friendly staff

My first visit to the remedy tea shop was with my wife and 4 years' old son, on our way to the seaside. On the occasion, we couldn't sit in so we took a cappuccino away, in good hope we'd likely find better coffee here, compared to other places around. There's friendly, efficient service and a very pleasant, rustic environment, but we were both disappointed by the quality of the coffee and it's a pity because a good coffee is a must with/after a good breakfast. In other words, due to the poor quality coffee, it's unlikely we will chose to come back for breakfast, despite the very positive reviews. When you serve something, it's better be really good and, vice versa, if it is not good enough, better not serve it at all.

Extremely good breakfast. I can even say their vegetarian option could be one of the best breakfasts I’ve ever had. Their portions are generous, and the pot of tea is plentiful. An absolute must-visit for breakfast.

Worth going. Lacks one star only because of the difficulty in parking nearby and awkward entrance for wheelchairs.

We had Fresh salad with Goats cheese and it was a great brunch. Quantity was good and a big cuppa cappuccino helped.

Food always good but there is an aroma about the cups and plates at times that makes me think the washing up Water could be changed more frequently ….. i have mentioned it and it’s improved…. Depends who is in charge on the day probably……. But as I stated food always great and staff lovely too……. Just wish this issue could be addressed ….. it’s common in eateries

We had 2 good English breakfasts and juice. Lovely atmosphere and great interior. Service is friendly and polite.

What a lovely place to stop for tea and brunch, beautiful decor, really friendly and attentive staff, delicious food at great prices with a wide selection of meals. I will definitely come here again. Highly recommend.

This tea shop is an absolute delight. You can imagine being out in a country village tea shop. There are paintings on the walls which really give this place a country feel. And yet this tea shop is in the heart of southend. The food is excellent. The service is a match for the food. What more could one ask for.

Very nice atmosphere, afternoon tea was incredibly nice - every component of it. To top it off the staff are very kind and friendly. Couldn't recommend it enough

Lovely cafe. Very friendly and great food. Not forgetting proper tea in bucket size teapots. Good start to the day after a train journey from London. Highly recommend.

Muy buen lugar para visitar, definitivamente si vienes a Southed tienes q pasar por aquí. El mejor Te de UK.

The Remedy tea shop is a cute little cafe in South End. We stopped here for brunch on a lovely Saturday morning (no booking required). We got seated immediately, and the lovely Kinga too our orders. Food and drinks came out quickly. It was well cooked and nicely presented. Portion sizes were very generous. Good food, a nice atmosphere, and a few laughs - exactly what the Dr ordered.

Great service, friendly staff, good portions, tasty food and quirky decor. Lovely place to have a bite to eat!

Cosy cafe in which to catch up with friends over breakfast, lunch or afternoon tea. Gluten free options available. Huge selection of teas available as well as various coffees and hot chocolate.

Great "full English" at a very reasonable price. Lovely atmosphere and staff.

Lovely tea shop great menu to choose from very nice atmosphere would definitely go back.

Not very good for babies and toddlers as they only have the one highchair which is stored in the toilet! Very tight with there milk I asked if I could have some milk for my coffee , was told the milk was with my friends tea, I said so that tiny pot of milk is for my my coffee as well as my friends tea , was told yes , when there wasn’t enough milk for us both I then when back and asked for more milk , they begrudgingly gave me a thimble full of milk , however the food is lovely I can’t fault the food , don’t know if would go back it’s hard with a baby if the highchair already in use and not hygienic it being stored in the toilet , great place to visit if you don’t have a baby and you like you’re tea/coffee super hot

A friendly, cosy tea room in Southend with excellent staff and good choice of food . Very flexible with gluten free choices highly recommended

Interior of cafe was done well but food was rubbish. My £8 cheese toastie was made with cheap thin bog standard bread and bland cheese, wasn’t buttered on outside etc. and then they gave us a measly 5 or 6 crisps on the side, the...

A very busy tea shop. Very good menu, food, service and atmosphere. Gets very busy which shows how good it is.

Had full English breakfast - cheap, low quality produce used, not cooked great either. For the price, I find this place difficult to recommend Edit: I appreciate response, first of all it is to my discretion how I share my feedback. Second of all we were never asked how was our food, it was me who approached the waitress to make a payment by the counter. And you remember so well what we had, but don't remember that you've put avocado instead of halloumi on my gfs toast and then just scrubbed it off but there were still pieces of it left on the bread? Definitely won't be visiting again.

Disgusting x will never ever go there again

Visited the tea room in Hockley garden centre today as I’ve previously been to the shop in Southend which was lovely. Rude is all I can say. I walked in and it appeared the lady behind the counter was in a bit of a bad mood (think another customer had just sent a drink back), she left me standing for ages without even acknowledging me. When she finally asked what i would like, I asked if dogs were allowed inside, she said no which is obviously fair enough but then had to sit at a dirty table outside. I asked for a menu, she said she would send it out…why couldn’t she hand me a menu.. anyway, I went back to my table then a few minutes later another girl came out with the menus. After deciding what we would like, I went back in and joined the queue. When it came to my turn to be served she told me to go back to my table and wait to be served there! Why??? I went back to my table and waited but nobody came out so we left without ordering. I work in this industry and would not want staff like this letting down my business. I won’t be returning to this branch again. This is your establishment. I just checked on Facebook, the Hockley branch is just a branch of your main shop in Southend.

Nice little cafe in the heart of town. Always pleasant and helpful. Food is great too x

Very nice and cozy place. My husband and I were there last weekend, delicious food and great service. We will definitely visit more often.

Very good food , very cosy in side and team friendly and helpful 😀 thank you so much I will back soon :)

Great potential not delivered. The lunch service was attentive and with a smile, but so lacking in natural flair or training. There was no need to reach across the customers at the table or throw the cutlery down any way. Neither should all the used plates have been stacked on the table right in front of one customer. The food was ok, but the ‘mature’ cheese didn’t taste of much or if it did it was hidden by all the stuff spread over it and over the limp salad. Then the crisps were like scrapings out of the bottom of the packet. The toilet was clean but it would help if there was toilet paper somewhere on the premises! So overall it wasn’t bad but could have been so much better.

Very Good Customer Service!! Quick and Efficient

A waitress tried to guess what I wanted. I don't visit frequently since vast price increases. No milk with my coffee when said I would like white please. Toasty was very good taste, not hot. Disappointed

Such a great place to relax with an old world traditional feel. Cream tea was great. great atmosphere and deep relaxing chairs to sit in. staff very friendly and helpful great food

Appauling customer service, was seated and just left, staff not interested in taking the order Either totally under staffed or staffed by those who wish not to work, either very poor managment

Lovely cafe, nice atmosphere but terrible service. My coffee tasted incredibly bitter and I couldn’t drink it, I was then told it was because of the oat milk and was my fault. I was then told that they only use the finest coffee, etc etc. huge fuss over nothing. The waitress then refused to take it off the menu, claiming she never makes bad coffee, then made a huge fuss about making me try an espresso using the coffee to prove her point. I don’t like espresso, so I politely declined. She even went through the effort to make my partner a latte to prove to him I was wrong when she could have simply made me another coffee and avoided the whole drama. In the end they took a very small amount off the bill (not even the value of the original awful coffee), which doesn’t make up for the poor service and the fuss made for simply asking for a non bitter coffee. Should have gone to greggs.

I waited a little to place my order. Once it was brought out the waitress was polite and helpful. Shame condiments are individual sachets, get so little mayo out. Sure they used to have nice coleslaw. Cappuccino is nice

Lovely quaint and homely tea room, staff very friendly and attentive. Food look and tasted lovely. Atmosphere was relaxed. Definitely recommend this tea room.

Lovely tea rooms. Food is very good. Great selection of teas. Lovely staff We enjoy it whenever we get the chance

Quaint and consistent, staff are okay and it's normally very busy. It's great if you just want a sandwich or a coffee.

Fantastic place all round...just a shame they used bland Square processed cheese in their toasties instead of a decent mature cheddar!!

Great, good food and surroundings

Nice place, friendly staff, good service My partner had a Fishermans Lunch which was awesome - and plenty of it I has sausage and mash with peas - unfortunately only one of the four sausages was cooked brown. The others might have been cooked but...

From the cosy decor to the well selected menu it is just perfect for a great cup of tea and a bite to eat. Very friendly staff and exceptionally clean. Prices are very affordable and the food well presented in ample portions. Will definitely visit again.

An absolute joy of a place to visit. We enjoyed afternoon tea and scones, but this place offers a quite wide menu. Spotlessly clean and beautifully decorated. Service was excellent, prices competitive and food quality good. Thoroughly recommended.

What a lovely place! We've been there for a coffee and a slice of cake (delicious!) and enjoyed the beauty of this cute tearoom, where is also possible to have breakfast or lunch. Nice a kind staff. Everybody should spend some time there!

Questa meravigliosa sala da thè vintage è un posto dove sembra che il tempo si sia fermato. Si può mangiare...

We treat ourselves to breakfast here about once a month. I know there’s a cost of living crisis but the prices have increased beyond what I would call reasonable…..£3.50 for latte? That aside the service was ok although we weren’t offered alternatives to items we...

Lovely food and drink, served in a friendly and comfortable atmosphere. Thoroughly recommended.......

Slow to get menu. Slow service. Butter came out in dish melting so wrappers were covered in hot butter. Ate my t cake before hubby sarnie came out. Had to shout for coffees and both cold so left them ON YOP OF WHICH PRICES UP went often..never again

Such a cute little cafe, just what we needed to start our day! Came here for brunch and enjoyed the atmosphere and food. Highly recommend when you’re visiting Southend-on-sea.

A great little break in the heart of southend

Lovely little tea room, prices were reasonable. We were seated quickly however 2 other tables were seated after us but were before us, had there drinks and food before we were served. Not so good on there customer service.

First time I have been there took my mum for pre mother's day lunch. Staff was so friendly made us feel so welcome food was lovely and made my mums day special 😀 Thanks again ladies definitely be back!

Very disappointed! After a 35 minute wait my chicken, bacon, avocado sandwich was cold and I had no time to have it remade. Waitress was lovely but when I went to pay the lady said she wouldn't charge me for mine (but I'd had nothing). Eventually she said ok you can have your coffee free. My daughter had egg benedict

Tea and tea cakes. Good valued, pleasant atmosphere and very polite cheerful staff. Even the rest room is nicely decorated. Thoroughly recommend.

On our way to Thorp Bay, we decided to have a stop and walk around Southend. We saw this lovely looking tearoom and decided to have some breakfast. I can honestly say the service and the food were all excellent. This place is a real...

Lovely little restaurant. Nice food pleasantly served. And reasonably priced.

Lovely mix of tables and seats including sofas and armchairs. Food is great and generous portions, lovely atmosphere very relaxed didn't feel rushed.

Great food and great service Good value

A friendly little cafe with an old world style decor. Food is excellent and good value and the staff are friendly and helpful. The vegetarian breakfast is awesome 😊

The waitress didn't seem as friendly as they usually are in the tea shop. I was not offered any sauces with my toasty but it quite nice

Vegetarian breakfast and special omelette really nice.

Proper old fashioned tea room on the High Street, to look at the outside you would never guess what its like inside. I loved the decor it's so cosy and quaint, and with comfy chairs, unlike some other places!! Freindly staff, and great food. Big...