Gallery Restaurant - The Swan Hotel Lavenham in Babergh

Lovely old building with lots of character. Food is top-notch with service to match. It's not the cheapest place to eat, but it's worth it.

Visited for Lazy Lunch Spa Afternoon. Excellent value and would return again. Bubbles, lunch, spa treatment all for £135.

We have been coming here for 30 years + have never been disappointed Sunday lunch is amazing,food presentation and staff are always excellent. It is one of the few places left with high values. Do not change what you do keep the white table cloths

Always enjoy coming here for afternoon tea.Staff make you feel special and can't do enough for you service is always excellent. And the food is wonderful. You leave feeling relaxed and for filled.

The warmth, attention to detail, and the excellent service provided by the wonderful staff Connor and Fred enhanced what was already a superb meal. Also our thanks to the very kind barman Dave for making our short visit so enjoyable.

Birthday treat after getting married in may at the same venue would recommend to friends and family prices for food very reasonable

Lovely old worldly building. Nooks and crannies. Staff helpful. Rooms down narrow corridors. Lovely room but we had a room which had a few wooden steps to the bathroom, I did think that when leaving the bathroom with wet feet it might be slippery, so I felt I needed to take care. Otherwise the bathroom and bedroom was very clean, spacious and really nice. Dining was very good. Food was really tasty and excellent menu. Breakfast was also exceptional.

We recently had Sunday lunch at the Swan to celebrate my wife's birthday. The price was very reasonable unfortunately the food did not even match up to this price. Seafood Cocktail on the menu, I asked what was in the Cocktail and was told that it contained Prawns, Lobster and Crayfish on a bed of Frissee . When it arrived it was obvious that it was only a prawn salad the server said I must have got mixed up with a main course dish!! The prawns were very under seasoned and the sauce was non descript. The bed of Frissee was not dressed making it difficult to eat. I ask if I could have some bread I was told that bread was not served at lunch time, yet my wife had the soup which was accompanied by bread? The Yorkshire Puddings on the main course were Huge and amazing. Yet we had to ask for the sauces which accompanied the dishes on the menu and then it arrived in what can be described as an egg cup half full. I love cauliflower cheese and it arrived nicely presented in a nice little pan. I was told not to touch the pan as it was very hot, not so it was warm along with the Cauliflower, the sauce was very pale like it was just cornflower and milk and was really bland with any cheese flavour such a shame. My wife choose a baked cheese cake which was really overcooked with 4 spots of some gel it should never really have left the kitchen. This is really basic stuff which should not happen in a hotel of this standard. The kitchen team really needs to up there game to rectify these very basic errors. I should really have complained about the whole meal but I didn't want to spoil the day for my wife

First time to stay and dine, previously dining only. Great food with friendly service and nice spa area.

Great stay at the Swan in Lavernham. 2 night stay for wife 60th. Very quaint with top class staff and food.

Beautiful afternoon tea served in beautiful surroundings by professional and attentive staff - great will visit again.

A very pleasant experience with lovely prepared food and piano music to relax you 😊

Beautiful surroundings, delicious food and good service

It's a very interesting Hotel in a historic village.

BEST FISH AND CHIPS I HAVE EVER HAD. I'M 85 IT WAS ABSOLUTELY SUPER.

We expected really superb stay as this is not a budget hotel. Noisy room (vent fan) and food not as expected for the price

I simply love dining (and staying) at The Swan and would highly recommend a visit. Thank you to the attentive staff for making it such a lovely evening,

Ordered 2 sandwiches and drinks from bar late afternoon. Napkins and cutlery delivered to table. 45 minutes later asked the barman to chase up our sandwiches. He came out of the kitchen and totally blanked my husband. Spoke with a senior floor walker who new nothing of the issue but did refund our sandwich money. So we left an hour after arriving. Not even sure there was anyone in the kitchen as lounge area was quiet. Plenty of staff milling around pity someone couldn’t make 2 sandwiches. Fantastic old hotel pity about the service.

We had an excellent meal with really good service in a great atmosphere. The food and service was amazing and delivered quickly despite two short power cuts. Well done to everyone!

An excellent two night stay the Swan. Couldn't fault anything. Stunning building, very comfortable room and bathroom. Charming and helpful staff. Splendid food in the restaurant.

Went to the Swan to enjoy a 5 course dinner with music provided by Vintage Jazz Trio. As per our request, We were seated at a very nice table, not on a through route for food deliveries and with an excellent view of the performers. I'd recommend sitting to the left of the restaurant, on the elevated area to avoid too much traffic. The restaurant itself was full of character, setting the mood for the evening. the food was as expected, to a very high standard. I specifically enjoyed the lamb and desert courses. Food was delivered by a very nice server with a smile. Don't remember her name but she wore a white swan badge. The music was more American song book than pure Jazz but suited the occasion perfectly. The only downside was that the entertainment finished slightly earlier than we would have wanted but overall a very good evening and would positively consider going to future events.

We had to cancel our major holiday so decided to stay in a couple of lovely hotels in the UK and booked this hotel but have been so disappointed, especially the food on offer. One our first night, we went in full of anticipation and very hungry after a six hour drive from the Wirral. The whole meal was the worst one we have ever eaten. The restaurant wasn’t particularly busy but we had to wait a long while for the food to arrive. My asparagus and wild garlic soup was ghastly. It was vibrant green but was overpowered by the garlic and was watery , with no substance, so I sent it right back. I had requested the skate wing in advance as I overheard someone saying there was only one portion left. I wish I hadn’t bothered. It came with a huge pile on cold seaweed , :3 barely cooked halves of potatoes, no leeks and the few buttered shrimps were not buttered. This fish was grey and overcooked and after 2 mouthfuls, I sent it back. My husband’s ‘ torched’ mackerel was cold, overcooked and tasteless and the accompanying vegetables had no dressing at all. He ordered the pork which was a 4 cm round and had to saw through it as it was so tough. Also there were only a few drops of ‘jus’. The restaurant manager was very apologetic and said she would report it back. I went to bed hungry and unhappy. , which was a shame on our anniversary. The breakfast was ok but the sausages were well overcooked and tough and we specified soft fried eggs but they were solid. The adorable Kas apologised and promised soft ones next time. We played safe last night and ordered Theo chicken pies in advance but when they came , one was beef and the poor Manager couldn’t believe it but we ate them as they take 30 minutes to cook. They were very tasty but the gravy was a beef one.!! Surely it’s easy to prepare some chicken gravy. The desserts were nice. We spoke to several other guests who all said they were disappointed in the food. I did speak to James, who’ll is the Manager who told me he had read the report from the dining room. On leaving I was told there was a £5 supplement and £31 for the wine. I would definitely not eat there again. The nicest thing about the restaurant was Kas’s lovely smile and excellent service.

I feel I have to bring to your attention the substandard and expensive Mother Day dinner we were given. Instead of a well presented lunch, we were given a dinner which looked like it was cooked in the café next door. The Yorkshire was over cooked, the so call duck fat roasted potatoes were very pale and too hard to eat, the meat was nice but goodness one slice didn’t seem enough, and lastly the cauliflower was mush and stuck to the spoon. I’m afraid you have lost 2 future customers ever to return to your restaurant.

As ever the food at the Swan was excellent. Breakfast had so many options both hot and cold. We always look forward to dining in what is one of the most fabulous and historic of buildings in the country. This visit was no exception and we look forward to returning.

The Swan is half way between where my friend and I live and we decided to meet up, use the spa and have afternoon tea. My friend had car trouble and was a little late, I was allowed to sit in the lounge with a pot of tea reading my book, listening to the world go by. When my friend arrived we went to the spa and had a lovely relaxing time. My favourite was the steam room. We followed the spa with afternoon tea which was yummy and catered for our allergies. Would definitely visit again on a weekday as parking was easier.

Just a quick note to say thank you very much for making our stay and dinner on Saturday night so enjoyable. We were celebrating our wedding anniversary. Special mention to Georgia in the restaurant, for helping me to locate Peter Durrant (See below) playing the piano up in the gallery and Sommelier Mark for looking after us most of the time over dinner. The whole restaurant team were great that evening, very polite and efficient. Same excellent service again from the Sunday morning guys who took care of our breakfast needs. We chose the ham hock terrine to start. It was excellent, solid pieces of ham gave texture and good flavour. This was followed by the duck breast and bonbons. Vegetable selection was perfect match. The Wine list was small and unpretentious, reasonably priced to compared to other venues. Compliments to the chefs and kitchen team. With regard to Peter Durrant, it was so nice to see him again after 25 years or so from when I last stayed with you. My special thanks to him for kindly playing an Abba medley for my wife. Looking forward to our next visit.

Hi, First time visiting The Swan today for lunch at 2pm under reservation Chloe, table for 2. I was highly disappointed. Both the waiter(es's) was lovely, but the chips were rock hard my friends chip went flying across the room when trying to pick one up with his fork! I asked for mayonnaise and was told there was none, my friend asked for fresh mint tea, was told that's fine then got served mint tea bags. No straw offered with beverages. The menu lacked options. My friend asked at reception if there were any rooms he could take a look at. Receptionist response was 'No we are fully booked'. My friend said 'Any brochure I can take a look at'. She replied 'you can view them online'. She was rude, unhelpful and frankly I would not visit again. My friend cam down all from Cornwall and the experience he felt was under par. I would like to be reimbursed for this experience today, for the prices you are charging it is unacceptable.

Excellent place to stay as a treat for a special occasion … stunning area..& the spa is outstanding, the best around….

Afternoon tea served in the main restaurant - where there was absolutely zero atmosphere. Selected out tea (sweet or savoury) - tea arrived, one tiny teapot for 2. Tea is unlimited, so this shouldn't have been an issue, but trying to get the attention of a waiter to refill was impossible, - so we had no tea for about 20 minutes of our 'afternoon tea' - looked really pretty and was all good except the sandwiches. The bread was dried out so crusty. Egg sandwich 'lemony; - had so little egg (about as much butter as you'd get in an average sandwich) the sweet stuff was good. Service was just really poor - there seemed to be three staff, but their default was to stay in the kitchen,- they didn't ever check in that everything was ok - didn't make sure we always had enough tea - and if we needed anything we had to wait until the emerged from the kitchen and then try and get their attention. On 2 occasions we had to go to the kitchen to get their attention. This wasn't cheap and was meant to be a special treat for my mother - but it we left feeling really flat - after the non existence service

We booked the 487 afternoon tea with a little apprehension. We should not have worried as everything from our arrival until our departure was an absolute pleasure. Everyone was so friendly, courteous and professional. Our table was perfect for us ( a little secluded spot in the corner for two). The food was delicious and very well presented and served. My husband even asked our table service if they could find out from the chef how they made the beautiful delicate apples on top of the dainty pie - they were very happy to tell us. We highly recommend this beautiful place and will certianly be back soon.

An excellent restaurant in a beautiful hotel with a great atmosphere. Food very good and with a good choice of both food and wines all well presented

Poor quality gluten free bread. and inability to make porridge. long waiting time for food having immediately been given tea and toast which both became cold waiting for food at breakfast.

Beautiful rooms, atmosphere and food. One of the best sirloin steaks I’ve ever had and superb cheese board with lots of really nice touches like candied walnuts, a delicious chutney and red wine grapes. Highly recommended

My wife and I recently dined here and thoroughly recommend for the delicious, quality food and superb service in the lovely Gallery restaurant. Expensive, but not exorbitant at today’s prices for such delicious food.

Had an evening meal and our starters were devine. My husband wasn’t so keen on the jam on his burger, said it spoiled it. But my haddock was lovely

The food was absolutely delicious and presented beautifully. Well worth a visit for a special occasion.

This hotel is friendly the staff are attentive and very polite. Very clean hotel, even the glass wall lights were spotless. Spa was relaxing and tge staff were very helpful. Would definitely book again.

The venue is a delightful timber framed historic building, staff are very polite. However, we booked what was titled online as a 'Traditional' Afternoon Tea. We should, however, have read on: the only offering is a themed novelty American tea, to complement a new TV series on US fliers in WW2. A tradition is something done long ago, still done today. The tea on offer was offered from 1942 - 45 and not since, in my view for a reason. Some may find the sickly and over-sweet concoctions to their taste; I'm afraid we left to seek tea elsewhere.

From the moment we walked through the doors of this magnificent building my husband and I felt incredibly important and welcomed by everyone we spoke to. The food was amazing! And very reasonable considering the quality and taste- the piano being played in the background...

Another lovely, relaxing stay at The Swan. Dinner in the gallery excellent. Exceptional service throughout our stay. We have been visiting this hotel for many years now, and we really cannot fault it. A real chill out. Our room was lovely,(15) although quite dark owing...

We booked a weekend break at the hotel and we are in the restaurant on both evenings. The restaurant is a great looking space. Lovely beams and a minstrel gallery where they had a pianist on our 2nd evening. The staff were great. You can...

The Swan is a delightful venue. It’s impossible to give it anything other than a five star review. The staff are very attentive from the bar to the dining room and the food is first class. There is a lovely atmosphere and it’s good to...

Breakfast was excellent and so was the bar andhouse keeping All the problems were caused from the kitchen the table staff did their best

Reading all the great reviews we were excited to eat at this restaurant. On arrival we were seated in a strange annex with tables very far apart, it was a odd set up. We waited 15 minutes for someone to take our drinks order. Then a further 40-50 minutes for our mains. Not once did the waiter come over and explain the delay or check on us. Food was OK but took too long. We were forced to leave without dessert as it would have taken too long. I complained to the manager/staff as we left and they looked at me as if I was silly making the excuse that they were very busy rather than apologizing. Some of the worst customer service I have seen here in the UK. I would not support such an establishment again.

what a lovely hotel to stay ,food really good ,lots of places to sit and have tea or a drink.Our bedroom lovely and warm beds very comfortable tea /coffee everything you would need and the staff very pleasant and helpful ,will most certainly stay again

Booked to stay at The Swan on their 'Dinner on Us' package. The dinner reservation was confirmed beforehand, and we had an excellent meal. We both had the Spiced Parsnip Soup, and then a vegetarian aubergine dish for her, and whole plaice for me -...

We were really looking forward to this afternoon tea - we had had the same back in 2019 and that experience made us determined to return. Well - what a let down!. Venue is atmospheric and pleasant inside as always and well heated for winter....but...

If you want to pay £45 for a meal that is barely worth £20 then I cannot reccomend the gallery enough. Having to chose your food before hand and it all clearly being prepared before hand. Dry meat. Burnt sausages. Forgotten items. Average food at best. The building is pretty nice though.

Lovely Hotel that is let down by staff not being trained by their superiors to the level required for the expected clientele.

When booking for a family meal, I had high hopes given the menu. When arriving the restaurant looks absolutely stunning and a lovely relaxed atmosphere with the pianist playing on the gallery. However, the whole experience then became very disappointing. The service was very basic to say the least and staff very young with no smiles or customer service at all. The food menu was given which contained a very limited wine list. Not until we asked if there was anymore wine were we then presented with the extension wine list. When it came to the food the selection was very good. Presentation excellent but execution poor. Nothing wrong with the food as such but not special what so ever, and certainly didn’t match the surroundings. ‘Cut of the day’ was filet steak, but a steak knife was definitely required (which again we had to ask for), but even then, was useless against the steak. Definitely not a filet! Sitting down at 8pm we were done and dusted by 9.30pm… and more than ready to leave. Yet again there was no attempt by the staff to check if we were ok, or even question why the steak had been left. Needless to say no tip left! The restaurant is missing a trick given the location and surroundings!

Lovely food, service and ambiance. Would definately like to stay again. Can thoroughly recommend to others.

From start to finish over two nights was exceptional, the staff were so welcoming and helpful. Nothing was too much trouble and because it was my birthday (and the room was available) they upgraded us to a suite. The food was super, the Weavers Spa experience was so relaxing and just what I needed. I was there last year for afternoon tea with friends and the service was exactly the same, and again for my 50th 4 years ago with a group of friends, I keep going back because I know how customer focussed they are and how beautiful the rooms are, and to top it off Lavenham is stunning! Such a treat and a wonderful experience.

My wife and I have now stayed at the Swan Hotel on three occasions and every time has been a wonderful experience from the moment we arrive and when we have to sadly leave to go home. The hotel is steeped in history and it is a fascinating place to stay and try and find out more about its rich history. The hotel also acts as a wonderful home base to return to after having explored Lavenham and its environs. The rooms are beautifully furnished and are always very inviting and have everything we need. Meal times from breakfast lunch and dinner are always a pleasant experience and the serving staff are always helpful and pleasant and answer any queries we may have. They are always there in the background to assist and are never intrusive and allow time between each course so we feel we are not being rushed. The lounges in the hotel are warm and inviting after a day walking around the locality and it’s nice to settle back into one of the comfy chairs and enjoy a drink and snack in front of a much appreciated open fire. Everything about the Swan is of the highest quality and we look forward to returning again next year for our anniversary. The extra touch of having a nice anniversary card and fudge in a bowl waiting for us in our room was very much appreciated. Many thanks to the folks at the Swan and see you again next year.

I was particularly disappointed because only the Sunday roast lunch menu was available. The booking website is misleading. When I booked, there was an option to choose either Sunday lunch or to choose the Mess Call 487 Brasserie menu. I specifically choose the Mess Call 487 Brasserie option. I was trying to avoid a roast Sunday as it's not a favourite with my family / kids and because we were celebrating two birthdays and a wedding anniversary and I was trying to achieve something a little most interesting than a roast lunch. I'd already looked at the brasserie menu in advance predicting dishes that my family were likely to select and enjoy. When I asked for the menu I'd chosen when I booked, I was informed that it was not available. I expressed my disappointment to the waiting staff. They eluded to the fact that they'd sort something out with the bill at the end. When I came to pay it was a different person than the three original waiting staff that had seated us, heard our disappointment, taken our order, etc. The bill had not been discounted. An additional course had been charged for by mistake which I asked to be removed. By the time I'd removed the extra course and the fact that the new person clearly had no idea of the issue that had arisen earlier, I couldn't even be bothered at that point to raise the issue again. I paid the bill as printed. I would really suggest that the false advertising of the website / booking system is corrected to prevent others from experiencing disappointment.

Awful food, poor quality, salty, undercooked and tasteless. 3 starters all over salted and dreadful. Main course a joke, undercooked poor cut of overpriced venison and undercooked vegetables.

A truly great meal. Menu not that extensive but food well presented and incredible flavour. I had the curried parsnip soup and venison and they were fantastic. Pricey, but great for special occassions

From the barman who educated us on the hotels history to the excellent waiting staff and food, this was a super -excellent experience at a fair price

We stayed one night at the hotel and had bed breakfast and evening meal. We booked here because we were able to take the dog. There was a garden she could use and she was given a bowl and dog treats. Accommodation lovely and characterful our room was across from the minstrels gallery which we peeped into

I was so lucky and privileged to be given afternoon tea at the Gallery Restaurant at The Swan Hotel and Spa. The gift was in recognition for something I had done to help a friend and to say that I was humbled and grateful for such a gift is an understatement. A had the Afternoon Tea which was crafted in collaboration with the Great British Bake Off finalist Andrew Smyth. The setting in the elegant and stylish Gallery Restaurant is stunning and the Afternoon Tea was absolutely superb. It was a feast for the palate as well as the eyes. The portions were generous without being excessive, the selection of sweet and savoury struck just the right balance, the tea itself was delicious and was topped up plus the service was impeccable. I savoured every morsel of the Afternoon Tea. I was very grateful to my friend who gave me this treat but also to the chef and waiting staff who made it an event to remember.

Celebrating a family birthday. We were treated well throughout our evening meal. The food choices gave something for all and we all enjoyed our meals.

Good food, lovely staff made our short break very memorable. There was a nice atmosphere in the restaurant and we didn't have to wait too long for food to arrive.

Lovely stop, a must when in Lavenham. Don't miss their outside garden, if the weather allows. Whether it's tea, or wine/beer is up to you

Excellent stay in all ways. Accommodation, food, service, cleanliness exemplary. Stayed in the Priory Dairy which was first class.

The choice was quite limited. The Plaice dish was pleasant enough.The chicken pie was too big and filled with what appeared to be frozen chunks of tough bleached chicken. The jus with the chicken was beefy and incredibly salty . The dish itself lacked finesse and had unimaginative vegetables. Both deserts were ok although no fresh peach with the Melba . The Heritage Tomato starter turned out to be a cold soup although nowhere on the menu did it say so. Very odd rubbery greasy bread was offered that was more like a heavy cake and it wasn’t very nice at all. The waiting staff were very efficient which was just as well really .,

Exceptional hotel with extremely high standards. The Gallery restaurant menu was outstanding, and the staff were incredibly polite and knowledgeable. The housekeeping team are very good, and leave the rooms spotlessly clean. The spa is well worth a visit. Cannot fault this hotel and spa....

It didn't start off well because we couldn't get into the car park due to the fact that nobody had thought to give us the code beforehand. Eventually my husband had to return to the hotel to find this out. We had afternoon tea booked....

Probably the worst restaurant meal during our 4 weeks in the UK which, given other reviews on this site is perhaps unusual. Not sure what was going on in the kitchen the evening we ate there but the “Catch of the Day“ I was served...

Beautiful establishment with a lovely atmosphere. Slightly slow to be attended to and shown to our table despite only three other tables being occupied. Nice options for afternoon tea and excellent drinks options. Food was nice but sandwiches felt slightly stale and could have been...

I have visited a few times for afternoon tea. Beautiful hotel with amazing atmosphere. Service is amazing, nothing is too much trouble. Food is fresh and well presented. It’s an hours journey each way but we’ll worth it.

Quite a formal setting but very appropriate for Sunday lunch. One of the other restaurants would have been a better choice for our family gathering. But the Gallery was a lovely restaurant just the wrong choice for our particular gathering on this occasion.

First impression as we approached was a staff member vaping by a side entrance. The Gallery restaurant is lovely but there was nobody to greet us. We went for afternoon tea and the tea was simply a Twinings teabag and the Latte coffee was not...

The hotel is extremely well-appointed. The staff are professional and knowledgeable. The restaurant is exceptionally good for dinner.

Ate here for 2 evenings during recent stay. Very good food ( apart from mushroom burgher which my wife had one night).. The cheeseboard was exceptional. Wonderful room and excellent service.

An exciting meet up with friends and an afternoon tea treat for us all. The food was terrible but the company was great.

We had a delightful lunch celebrating our 60th wedding anniversary. Once it was established we had booked lunch and not afternoon tea the staff made sure we had a wonderful time. We stayed at the hotel for a couple of nights. The family joining us...

Afternoon Tea at it's best! The atmosphere and ambience was beautiful. Staff were very welcoming. A wonderful afternoon.

Beautiful setting and nicely attended, albeit one of the waitress had a bit of a attitude, the only bug bear was the cost of 2 glasses of processo (£10 each) it would have been nice for the cost to put a garnish of a raspberry...

This hotel was recommended to us for afternoon tea and as we had been to Lavenham and seen how lovely the hotel looked, we booked for a Sunday afternoon. We had to give twenty four hour notice that we were going and told we would...

This hotel is one of the best we have stayed at.The staff were very professional and friendly.The food was excellent,especially the fabulous breakfast!

The very place is gorgeous, soaking with history and opulent. It was the attention to little details! As far as service was concerned, you felt like royalty, glasses topped up, attentive without being noticeable. Superb.

This was a meal to celebrate our wedding anniversary. We stayed at the hotel, which was amazing. Wooden beamed rooms, and the interior of the gallery restaurant was spectacular. Very friendly reception and serving staff but unfortunately the food didn't match the expectation set. We...

Pleased to see standards of food and staffing have been maintained in these financially strained times. Choices at breakfast are as good as can be found anywhere else, and the prices very reasonable

We had a super meal at the Gallery. The ambience was made very special by the live pianist and the food was excellent. I liked that there was more than one vegetarian main option and the fish and chips was delicious. Service was great too!

Food was OK but high price - never had such fatty lamb in my life - had to leave half of it as it was just fat. Table badly located next to water jugs so constant distractions from staff.

Lovely, relaxed midweek lunch to celebrate a birthday. Food was delicious and just the right amount. Sitting in the garden with aperitifs and then coffees was wonderful in the lovely September sunshine.

Lovely hotel in a terrific town with amazing atmosphere and lovely surroundings. It was a joy to stay and eat here.

I’ve dined and lunched here for the best part of 50 years and it never ever disappoints on quality or service

We celebrated our first wedding anniversary and treated ourselves to afternoon the at The Swan, where we have visited many times before. Even more apt as our surname is now Swan. Our waiter could not have been more attentive, and even fussed and ensured our...

We were fortunate to have been gifted a couple of afternoon tea vouchers by generous friends for the Swan in Lavenham. Having used both this month, it was an absolute pleasure to visit as we have never been before. There was a choice of savoury...

Loved our stay at The Swan, Super friendly staff, Dinner and Breakfast was very good. The gardens were peacful and well kept. Our double room was comfortable but a little dated. We will definitely return.

Lovely hotel, overpriced afternoon tea, feels very much a tourist trap. Avoid if you are vegan. They say they cater for vegans but its clear they don't have a clue about what vegans eat. it was very poor and still cost the same as everyone...

We had a lovely relaxed meal. The chicken terrine and chicken pie were excellent, followed by a great creme brulee.

An all-round brilliant dining experience, in a beautiful, historic setting. The gallery was the initial draw to the visit, but the food, service and atmosphere made the whole experience top-notch. We enjoyed the extended menu choice; the freedom of selecting from the gallery menu and...

Lovely area, fantastic hotel, loved everything, our room was brilliant, the staff were all extremely polite & helpful. Service was all first class.

We had a mid week break at the hotel, everything was excellent, the service was outstanding, and allthe staff could not have been more helpful, they allwent the extra mile tohelp

Lovely food in beautiful environment extra sandwiches nice touch one of the best places for afternoon tea great service too

I booked for 5 of us for afternoon tea. 3 of us had the traditional afternoon tea and room, the savoury tea. It was absolutely superb. The sandwiches, scones and cakes were delicious and the two friends who had the savoury tea said theirs was...

Visited this magnificent building as was in the area for a break away with my partner. The building is delightful as well as the decor and staff were very friendly and polite. We managed to get a table arranged very quickly and what a absolute...

Professional and Friendly Staff. Service in restaurant was excellent. Room very comfortable. All in all an excellent experience and enhanced our visit to Lavenham.

I visited the Lavenham Swan for afternoon tea with a friend. While waiting for the afternoon to arrive, I went to the toilet. On the way to the toilet, I was greeted with the sight of a member of staff on the floor with a...